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2006

ORACLE’S COMMITMENT
Table of contents

Welcome to Oracle’s Commitment 1

About Oracle 2

Oracle in Action 4

Oracle in the Community 8

Oracle’s Global Workforce 14

Oracle and Privacy 20

Governance 22

Oracle and the Environment 26

Oracle and Energy Management 30

Q&A with Oracle President Safra Catz 32


welcome
to oracle’s commitment

Oracle has a long history of employee volunteerism, charitable giving,


respect for the environment, and a strong commitment to improving
education. But we have never taken the step of recording our efforts
for the benefit of our employees, shareholders, customers, and policy
makers around the world—that is, until now.

We are committed We are proud that the same innovative spirit behind Oracle’s technological
to using our technology success also drives innovative solutions and programs for the benefit of
and resources to advance our communities. Programs such as ThinkQuest, our global competition for
students to create educational Web sites and thereby build understanding
education in innovative
across cultures, and Oracle Academy, which works in partnership
ways, promote diversity,
with secondary schools to educate students, are just two examples of
enrich the life of com- our creative efforts.
munities, and protect
I would like to take this opportunity to thank our employees for their
the environment.
generosity and their sense of volunteerism. Without them, none of this
would be possible. Whether it is by responding to major international
tragedies such as the Tsunami or by helping out at the local homeless
shelter, our employees’ actions are a source of pride for Oracle.

With continued hard work, we intend to maintain our reputation as


an innovative leader in our industry, as we continue our commitment
to good corporate citizenship. I welcome your feedback to this report
at commitment_ww@oracle.com.

Safra A. Catz
President, Oracle


about oracle
O r a c l e Co r p o r at i o n At a G l a n c e Oracle’s business is information— • Standardize – Enterprises must
how to manage it, use it, share it, reduce cost and maintenance with

and protect it. For nearly three open, easily available technology.
Chief Executive Officer
Lawrence J. Ellison decades, Oracle, the world’s largest
Business enterprise software company, has • Automate – Enterprises must
Data/Enterprise Management Software helped governments and businesses improve operational efficiency with
Annual Revenue
around the world drive their enterprises technology and best practices.
US$14 billion
Employees based on quality, real-time information.
Approximately 55,000 Oracle is helping enterprises use high- Throughout the company’s history,
Countries of Operation quality information to collaborate, Oracle has pursued a position of
More than 79
Headquarters measure results, and generate a single leadership in the technology industry.
Redwood Shores, California, United States view of critical business data. In the course of that pursuit, the
company and its employees have
The success of our products and committed to high standards—
services is based on three principles: in daily business and in the policies
set forth by the organization.
• Simplify – Enterprises must increase This report is a reflection of that
the speed of information delivery commitment to excellence.
with integrated systems.


O r a c l e P r o d u c t s a n d S e r v i c e s

The Oracle Database – Oracle was founded on the concept of an enterprise-strength


relational database—software that allows businesses to store and access immense
amounts of data. For example, Costa Rica’s National Biodiversity Institute (INBio) uses mehsana district cooperative milk
the Oracle Database to gather data about the country’s biological diversity and generate
producers union
information that promotes sustainable use.

Oracle Applications – Oracle’s Applications products help businesses input, manipulate,


and view business data based on job role or business processes. For example, the The Mehsana District Cooperative Milk
U.S.-based National Aeronautics and Space Administration’s Jet Propulsion Laboratory
uses Oracle Applications to automate business processes, reduce operational costs, and Producers Union doesn’t only deliver
reinvest savings into space exploration projects. nutritious food to the tables of urban
Indians. It also ensures that farmers
Oracle Fusion Middleware – This software controls the flow of information between the
database and applications, ensuring that different computer systems can work together, in the country’s poorest rural regions
security policies are enforced, and new applications can be easily deployed. The city of have buyers for their goods and money
Kingston upon Hull in the United Kingdom uses Oracle Fusion Middleware to integrate
for their families. The program, which
interactions with its 250,000 citizens and improve access to city services.
works to maximize milk production
Oracle Services – Oracle provides services to help our customers get the most from our in India’s most fertile regions and
software products, including 24/7 global technical support, consulting services to help
with implementation and upgrades, and Oracle University to assist with training. Oracle distribute dairy products to the city
Consulting helped Yonsei University—one of South Korea’s leading teaching and research centers with highest demand, has
institutions—improve access to Web-based services and internet research tools for its received worldwide recognition for its
45,000-student community.
efforts. It is part of a dairy project that
The Food and Agriculture Organization
of the United Nations calls “the central
event of twentieth-century dairying
in India.”

To improve the efficiency of


dairy operations and streamline
distribution to the five cities it serves,
the Mehsana District Cooperative
Milk Producers Union implemented
Oracle E-Business Suite 11i. Now,
information that was once exchanged
on paper or over unreliable phone
connections is sent over the internet.
As a result, the time it takes to process
a purchase order has been reduced—
from 20 days to 3 days.


oracle
in action

Oracle Volunteers Rebuild a


School Devastated by the Tsunami
As the world watched in horror during to 120 children and 20 teachers and
the days following the tsunami in South staff in the new school year. “We are glad
Asia on December 26, 2004, people that Oracle selected Ban Bang Bane
everywhere thought: “What can I do to School to repair after the tsunami,”
help?” For Oracle employees living and says Manut Chansakul, principal.
working near the devastated areas, as
Students joined Oracle volunteers to
well as those living half way around the In March 2005, Oracle rebuilt two
rebuild classrooms after the Ban Bang
world, the answer was simple enough. teacher housing units on school grounds.
Bane School was badly damaged by the
With Oracle’s help, the employees Most of the teachers are from other
tsunami of 2004.
organized funds and relief efforts within provinces, and traveling to and from
hours of a disaster that had left more the school is difficult. “Before the living
than a million people homeless. quarters were rebuilt, teachers had to

The donations helped fund initial relief travel 15 kilometers between the school
efforts by specially trained disaster relief and town each day,” Chansakul says.
workers focused on providing critical “They are very appreciative and grateful to
aid to survivors. In addition to monetary the Oracle volunteers who dedicated their
contributions, Oracle employees in the time and efforts to help us out following
Asia Pacific region were able to volunteer the disaster.” Volunteers’ efforts in March
to help rebuild some of the more made it possible for the school to open for
devastated areas. the second semester in May 2005.

One in particular is the Ban Bang Bane “Oracle Thailand employees were
School in Thailand. The school was pleased we had the opportunity to help
severely damaged, and Oracle staff in reconstruct the school,” says Khun
Thailand visited the Ranong Province Natasak Rodjanapiches, managing
to help rebuild the school. Fifty-five director for Oracle in Thailand. “This
volunteers worked for several days effort will help ensure a brighter future
to rebuild the school, which opened for these students,” he said.


oracle
in action

Think.com and WebPlay


Promote Cross-Cultural Learning
Imagine a place where thousands of to discover facts about one another’s
children can participate in an experience neighborhoods. They explored themes
that promotes creative and cross-cultural such as where other students live and
collaboration and learning. Oracle’s what makes their hometowns special.
Think.com teamed with WebPlay to
create such a place, engaging students During the drama development phase,
with technology and drama. students interacted with Hoi Polloi’s
actors, backstage teams, writers, and
Together, Think.com and WebPlay are
The two programs are a natural directors to learn how to develop plays
breaking down cultural and geographical
fit. Think.com, an online learning from page to stage. The students then
barriers between teachers and students.
community hosted by Oracle Education attended a live performance at Skirball
Foundation, provides collaboration tools Cultural Center, had lunch with their
that allow students and teachers to share partner class, and participated in a
information within the protected site workshop with the theatre company
and post their work for other students and WebPlay staff.
to read and offer feedback. WebPlay,
another online education program,
enables primary school children
to create and produce plays while
collaborating with a professional theatre
company and students from partner
schools in different countries. “We enable children from
“We enable children from contrasting contrasting communities
communities to communicate, to communicate,
collaborate, and create,” says Sydney
Thornbury, WebPlay’s executive “The main focus of the WebPlay collaborate, and create.”
director. As part of WebPlay, students program is on using technology
use Think.com’s free, online educational to further enhance the live theatre
platform to share ideas, exchange experience for young audiences,”
information, and develop plays while says Thornbury. After seeing a live
building technology skills. performance, the students returned to
the classroom to create their own plays
Last March, Think.com and WebPlay set in their partner school. The plays
welcomed more than 250 Los Angeles were performed, digitally videotaped,
students to the Skirball Cultural Center and uploaded to Think.com.
for a live performance by the U.K.’s Hoi
Polloi Theatre Company. During the “We chose Think.com because it is
three-day event, more than 500 third-, a fantastic environment with tons of
fourth-, and fifth-grade students attended potential for collaborative learning.
a play and special workshops to learn And it was so easy. None of us were
about drama and playwriting as part techies, so it was great that the system
of WebPlay’s new education initiative, could be learned quickly and easily by
WebPlay L.A. Devised as a nine-month all,” Thornbury says. “Oracle is really
project, WebPlay L.A. students first built providing access to technology for
Web pages in Think.com and conducted schools—there are no barriers.”
research with their partner schools

oracle
in action

Oracle Academy Supports Teachers


and Students Worldwide
What’s the best way to give today’s them to apply their new technical skills,
teenagers a competitive edge in the as well as by passing an exit exam.
global marketplace? Offer them training
in the world’s quickly expanding Once they’ve completed their training,
technology base. For the last six years, teachers go back to their home schools
the Oracle Academy has hosted an and deliver the curriculum to their
annual event to help train secondary- students. So far, at least 360 Egyptian
school teachers around the world. students and 10,000 students from
other countries have benefited from
Recently, the Academy brought that the program.
Egyptian teachers joined counterparts from
expertise to Egyptian educators who,
around the world at the Oracle Academy in
along with their counterparts from The Egyptian involvement is the result
Los Angeles, California.
18 countries and 34 states, participated of a joint initiative between the Oracle
in the weeklong event at University Academy and Egypt’s Ministries of
of California, Los Angeles (UCLA). Education (MOE) and Communications
The professional development forum and Information Technology (MCIT).
helps teachers to prepare their students “The partnership demonstrates Oracle’s
for future academic and business success. deep commitment to the successful
development of IT in the region,”
says Atef Helmy, Oracle’s
managing director for Egypt.
“It’s been quite exciting
This kind of training can have
to see new opportunities an invaluable impact on the next
generation of business leaders.
that have opened for my After just two semesters of
students as a result of study, Academy students gain
database design, SQL, and project
their Oracle Academy management skills that are
applicable to a variety of technical
experiences.” jobs. For advanced students who
“Quality teacher training is critical to
wish to build upon those skills, an
help educators incorporate technology
additional semester prepares them to
into their broader curriculum,” says
complete the Oracle Certified Associate
Clare Dolan, vice president of Oracle
(OCA) 9i Developer certification—
Academic Initiatives.
providing a greater competitive edge
Prior to the professional forum, parti- in today’s job market.
cipating teachers attend preliminary
“It’s been quite exciting to see new
training sessions consisting of online
opportunities that have opened for
classes, quizzes, weekly conference
my students as a result of their Oracle
calls, and ongoing e-mail dialogue with
Academy experiences,” says Robin
Academy mentors. During the forum,
Smith of Arnold R. Burton Technology
the teachers spend the week with Oracle
Center, Roanoke County, Virginia.“The
staff and Oracle University instructors.
real-world technical skills they learn
The teachers then demonstrate their
boost their confidence and give them a
readiness to teach the curriculum by
competitive edge for their future.”
completing a project that challenges

oracle
in action

Oracle’s ThinkQuest Promotes


a Student’s War on AIDS
When Ammu Irivinti accidentally that if people did something
bumped her head and it bled, one constructive we could solve this
of her friends convinced her that issue,” says Ammu. The Web site
she had contracted AIDS. Imagine gets 6,000 visits each month, an
Ammu’s relief to discover that she encouraging sign. “It’s rewarding
had been misinformed. to know that the effort is making
people understand AIDS better.”
The incident, which took place six
years ago, also made Ammu realize Ammu created an international team
that other kids might be as in the dark that worked together via e-mail and
as she was. So, using her skills and online chats to assemble the Web ThinkQuest winner Ammu Irivinti

interest in the online world, she created site. First she turned to her cousin, accepts her first-place award from

a Web site whose purpose is to inform Kalanidheesh Medavaram, in India, who Oracle President Safra Catz.

other children about the realities of took charge of the content research

“You can work with anyone regardless of


religion and race when you see that we are all
people going for the same thing.”
the disease and its devastating effects. and writing for the site. The rest of
At 15, the young woman from New the team comprised students who had
Hampshire—who has helped raise left comments in the forum on that
more than $85,000 for children and original educational AIDS Web site,
young mothers with AIDS—was which she had created when she was
invited to speak at the United Nations nine. “I enjoyed leading the team,
as one of 50 students from around even though I had never done this
the world to address issues of poverty internationally,” she says. “The time
and disease. differences were definitely a major
barrier, but we managed with online
Ammu’s initial online effort chat, e-mail, and an occasional
grew into an award-winning phone call.”
Web site that won first place
in the ThinkQuest student Overcoming cultural barriers
competition—a program was a side benefit to the site
sponsored by the Oracle development. “They can
Education Foundation. She be overcome,” says Ammu.
viewed the competition as “You can work with anyone
a new way to make an impact regardless of religion and
on the AIDS crisis and race when you see that we are
educate other kids about all people going for the same
the history and current state thing. That was the most
of the disease. “I thought valuable thing I learned.”


Co m m i t m e n t

Oracle will work in innovative ways to advance education programs


that prepare students for 21st century technology demands.

ORACLE
in the community

Oracle works actively to address • Oracle Education Foundation –


community needs and improve quality A nonprofit funded by Oracle
of life in the communities in which working in partnership with schools,
it does business. Preferring to solve governments, and other nonprofits
problems rather than manage their and NGOs to promote education
consequences, Oracle and its employees with technology through select
focus on bringing about positive grants, research and evaluation,
change in four key areas: education, and its ThinkQuest and Think.com
Children in Zagreb, Croatia, benefit from
an improved computer center, renovated
giving, community partnerships, and programs.
by local Oracle employees. volunteerism.
• ThinkQuest – An international
Oracle Education Initiatives competition in which students and
teachers are challenged to create
Oracle believes in the power of educational Web sites and build
education to create change. Oracle understanding across cultures.
invests in math, science, and technology
programs that target low-income • Think.com – A no-cost, advertising-
communities and encourage the gifted free, protected online environment
innovators of tomorrow. In addition, for schools worldwide that provides
Oracle increases access to technology a suite of tools for Web site publishing,
by providing resources, training, and research, discussion, and project
curricula to academic institutions. collaboration.

The ability to use technology to learn • Oracle Academic Initiative –


and succeed in the twenty-first century A program in which Oracle provides
has become a new basic requirement state-of-the-art software and
for all students. Oracle has created curricula for colleges and universities
a family of education programs that and trains educators to teach
leverages its core competencies in technical curriculum.
information technology and the
internet. These include the following:


Co m m i t m e n t

Oracle will use our resources to partner with organizations that strive
to enrich the quality of life in communities around the world.

Students show some school pride


at the Oracle-sponsored Rand
Afrikaans University School of Maths
in Johannesburg, South Africa.

• Oracle Academy – A partnership Since its inception, Oracle Giving has RAU/Oracle School of Maths
with secondary schools that educates supported projects with measurable
students on the fundamentals of outcomes in the areas of primary
database and Java technology, and or secondary math, science, and In association with RAU Univer-
equips them with interviewing, technology education; environmental sity in Johannesburg, South Africa,
presentation, project management, and endangered animal protection; Oracle supports the development of
and collaboration skills. and medical research for AIDS, cancer, mathematics in Soweto’s second-
and neuroscience. In addition, Oracle ary schools. In the Saturday School
• Workforce Development Program – encourages employee community program, conducted year-round with
A program that addresses the need involvement through the Oracle more than 400 students from Grades
for accessible and low-cost IT skills- Matching Gifts Program, in which 8 through 12, students are tutored in
training in local communities, with the company matches donations made mathematics by RAU lecturers and
the goal of preparing students for by employees to eligible nonprofit senior math students who also come
Oracle certification testing and career organizations. from disadvantaged backgrounds. The
advancement opportunities. Winter School, a six-day intensive
Oracle Giving works closely with program for Grade 12 students, assists
Oracle Giving partners who share our vision: to seek students with final-exam preparation
Oracle Giving is committed to being genuine intersections between the to improve their exam marks. Both pro-
a vital, contributing partner to the needs of society and the goals of our grams provide instruction, additional
world community, building long- company, and make investments that learning aids, lunch, and refreshments.
term alliances with nonpolitical, benefit both. Integral to this vision is a
nonreligious, nonprofit organizations commitment to support communities
to make a substantial impact on around the world where Oracle
education, the environment, and has employees. By combining our
medical research. resources, strengths, and technology
with those of our partners, we can
make a visible difference.


Oracle in the community

Oracle Volunteers more than 2,400 volunteers in 28


Established in 1991, Oracle Volunteers countries contributed more than
provides opportunities for Oracle 14,700 volunteer hours to benefit local
employees to actively address social communities around the world.
needs and make a measurable, Oracle Community Partners
positive impact in the community.
Oracle volunteers lend their time and Oracle is committed to the local
talents to not only serve underserved communities in which its employees
Indonesian children get a lesson from live and work. To complement Oracle
populations, but also to enrich the
an Oracle employee during 2004 Oracle Giving and Oracle Volunteers,
Global Volunteer Days.
quality of life in the communities
where we live and work. Volunteers Oracle created Community Partners
teach basic safety and life skills lessons to establish a local presence in each
to the blind, protect native habitats major U.S. community with an Oracle
for endangered wildlife, tutor and facility. This program gives Oracle
mentor disadvantaged youth, provide the opportunity to interact with local
companionship for lonely and isolated government agencies and community
elders, and build playgrounds and planning commissions, participate
housing for low-income families to in local chambers of commerce and
revitalize neighborhoods in transition. community events, promote health
and safety efforts such as supporting
Oracle Volunteers engages employees local firefighters and police, and share
in a variety of volunteer opportunities company facilities such as conference
throughout the San Francisco Bay rooms with local nonprofit agencies.
Area and worldwide. This year,
Oracle employees at the company’s
headquarters participated in over 85
projects, logging over 3,400 volunteer
hours to support Bay Area nonprofit
organizations. During Oracle Global
Volunteer Days, a company-wide
service initiative to further Oracle’s
commitment to social responsibility,

10
In Italy, Oracle staffers put their best
foot forward by working with a local
youth soccer team.

[ FACTS ]

• Oracle Japan supported 127 nonprofit


organizations in FY05.

• ThinkQuest was named “Best Internet


Site for Kids” by Common Sense Media.
Oracle Latin America e-Talent
• Since October 2003, 1,100 teams made Program
up of 4,750 international students from
42 countries have submitted entries to
the ThinkQuest competition.
Oracle e-Talent is a student program
developed by Oracle Latin America,
• Think.com has 143,210 active in which students with business and
users in 3,140 schools in 18 engineering backgrounds from lead-
countries, with an FY05 grant
ing Latin American universities are
value of US$1.4 million.
recruited to work for Oracle during
• From June 2003 to May 2005, their last year of study. Students come
the Oracle Education Foundation
Grants program has delivered from 10 Latin American countries
US$1.3 million in cash and and receive technical training, project
hardware, plus US$600,000 management and presentation train-
in services.
ing, weekly meetings with an Oracle
technical coach, regular performance
• The Oracle Academic Initiative currently evaluations, and networking oppor-
serves 331,558 students in 1,949 tunities with senior executives. Once
institutions in 72 countries—with students graduate they may be invited
growth in 2003 of 70 percent in Asia
Pacific alone. to work full time with Oracle or one of
its business partners.

11
Oracle in the community

Commitment to Accessibility Additionally, Oracle documentation


is available in a variety of formats,
Successful access to information by including HTML, plain text, and PDF.
people with disabilities is known as Work began in 2000 to ensure that
“accessibility.” Accessibility is a documentation would be available in
significant issue for a growing user accessible format, in accordance with
population. applicable Section 508 standards.
Historically, users with disabilities However, in live technical
have been provided customized implementations, Oracle’s products
solutions, but given state-of-the-art must often interact with technology
e-commerce applications with built- from other vendors—technology
in color keys, drop-down menus, over which Oracle exerts no control.
graphical user interfaces that require Accessibility may be a universal goal,
a mouse, and plug-ins that can’t be but it is a shared responsibility across
translated by screen readers, custom the hardware, software, and assistive
solutions for individual users in an technology industries. Oracle’s goal is
enterprise are no longer practical. to ensure that products and services are
Accessibility must now be integral to accessible to the disabled community
the basic design so that enterprise- with excellent usability. Industry
wide solutions can accommodate the standards will continue to evolve over
changing needs of users. time, and Oracle is actively engaged
with other market-leading technology
Worldwide standards that define
vendors in addressing technical
accessibility are based on Section 508
obstacles.
of the Rehabilitation Act (U.S.) and
the World Wide Web Consortium’s
Web Accessibility Initiative (WAI).
Oracle began releasing products coded
to Section 508 standards in 2001.

12
Oracle volunteers have a
close relationship with the Boys
and Girls Club of the Peninsula,
where employees spend their
[ FACTS ]
off-hours working and playing
• Using the Oracle Think.com learning environment,
with local youth.
more than 500 students in Northern Ireland and
South Africa discussed the book, The Cinnamon
Tree—about an African girl who loses her leg in a
land mine—online with the book’s author and with
one another.

• Oracle Giving donated US$40,000 to the


Buck Institute to support the next stage of
Dr. Christopher Benz’s studies involving the
review and analysis of Marin County, California,
breast-cancer cases, with a view to identifying
underlying causes.

• Oracle Giving donated US$100,000 to


the Ocean Conservancy, Inc. in support
of its continued partnership to support
the annual International Coastal
Clean-Up Day.

• Oracle Education Initiatives operates in


80 countries around the world, in over
4,100 schools, with more than 428,000
participants—and represents a grant
value of over US$2.06 billion.

• The Oracle Academy has trained


584 teachers and 13,125 students
worldwide since 2001 and is currently
active in 525 institutions.

• During Global Volunteer Days, Oracle


volunteers in Santiago, Chile, planted over
300 trees in Bosque Santiago, a natural
preserve in Chile.

13
ORACLE’S
GLOBAL WORKFORCE

In an increasingly global economy, Additionally, customers running


it is not surprising that a company Oracle-based enterprise systems
that serves customers around the require access to technical support 24
world would need staff to support hours a day, 7 days a week, 365 days a
those customers—wherever they are. year—often delivered in the customer’s
Oracle uses our resources to develop native language. Employing a global
and deliver quality products and workforce allows Oracle to address
services to the global market. Oracle these demands and ensure that our
employs people around the world in clients receive the level of attention
global development, sales, and services they require to keep their mission-
in order to meet the needs of our critical computing systems online.
customers. Using a geographically
dispersed workforce allows Oracle and The number of employees by region
other global companies to continue and the revenue generated in those
to drive innovation, improve the regions remain in balance.
economic status of workers around the
world, and build the global economy.

14
Co m m i t m e n t

Oracle seeks to build an inclusive workforce and work environment. We make


every effort to attract, invest in, and develop the talents of a diverse group of
people who reflect the society and community in which we live. We welcome
and support people of all races, ethnicities, cultures, and religions, and seek
to foster teamwork and effective partnerships among our employees.

Diversity conceptions of diversity, as they


manifest in law and in business. Our
Oracle’s diversity vision starts with vision for diversity incorporates and U.S. MINORITY EMPLOYEES vs. TOTAL U.S.
WORKFORCE:
cultivating an environment that is provides for all such differences, in
inclusive of all employees. Individual the spirit of diversity itself. Minority 39%
differences present us with opportunities
to examine business issues from a An example of our commitment to
variety of perspectives. Incorporating building a diversified workforce is
these different viewpoints gives us our multi-year education grant to the
greater agility and creativity. The result United Negro College Fund (UNCF).
is a workforce unified by common This grant provides cash, curriculum,
goals and strengthened by uncommon teacher training, certification, and
outlooks. Oracle believes that such an technology resources to the UNCF U.S. FEMALE EMPLOYEES vs. TOTAL U.S.
WORKFORCE
environment is necessary to effectively and its 39 member institutions.
compete on a global scale. Valuing The grant is a response to the Women 32%
diversity by using effective communication Technology Enhancement Capital
skills and demonstrating mutual Campaign, launched by the UNCF
respect is simply good business. At to give historically black colleges
Oracle, we are dedicated to realizing and universities access to advanced
our diversity vision in our daily teaching and learning methods, and
business practices worldwide. cutting-edge technology within degree
programs. Oracle’s grant also funds a
Diversity has enriched the business scholarship and internship program U.S. MINORITY and Female Managers
community in every quarter of the that helps students gain actual work vs. TOTAL U.S. management

globe, promoting the underlying experience across multiple disciplines.


themes of tolerance and respect. Women and Minority Management
However, the concept of diversity is
34%
not uniform. Oracle acknowledges
and embraces the cultural differences
that shape the varying international

40% 26%

“Minority” is defined as employee’s


self-identified race or ethnicity.

15
oracle’s gLOBAL WORKFORCE

Oracle at Work To support employees in the pursuit of


superior business ethics and conduct,
Oracle provides an official Code of Oracle has designed global courses, based
Ethics and Business Conduct to its on the Code, which new employees are
employees worldwide for their guidance required to take within the first 30 days
in addressing the legal and ethical issues of employment. Both the Code and
they encounter when conducting Oracle the courses have been translated into
business. Although employment by many languages. These courses include
Oracle is subject to terms and conditions the following:
established by local organizations,
employees are required to abide by • Ethics and Business Conduct –
the standards set forth in this Code. A required online self-study course
These standards cannot anticipate that provides employees with
every situation that may pose an information to aid them in
ethical or moral issue, but Oracle understanding and abiding by the
expects each employee to exercise Code. It is offered in eight languages.
sound judgment when evaluating
an issue of conduct. When in doubt, • Ethics and Business Conduct
employees are encouraged to seek Supplemental – A required course
counseling prior to taking any action for employees involved with
that may compromise either personal government and higher education.
ethical standards or those of Oracle.

16
• Sexual Harassment Awareness – Deviations from our business conduct
An online self-study course that standards are not tolerated.
provides employees with information Disciplinary action is taken against
about identifying, preventing, and any individual who is found to have
reporting sexual harassment in the authorized, condoned, participated
workplace. This course is offered in in, or concealed actions that are in
13 languages. violation of these standards; against
any manager who disregards or
• Data Privacy Awareness – A required approves a violation, or who, through
eSeminar course that provides lack of diligence in supervision,
employees with information about fails to prevent or report violations;
the legislation and principles of and against managers who retaliate,
data protection, including employee directly or indirectly, or encourage
obligations related to data privacy. others to retaliate against an employee
who reports a potential violation of
Oracle also maintains a Compliance
these standards.
and Ethics Helpline and Web site to
assist employees who have witnessed
or suspect a violation of Oracle’s Code
of Ethics and Business Conduct and
allow them to report the situation
confidentially and anonymously.

17
oracle’s gLOBAL WORKFORCE

Employee Training and Development

Oracle provides a variety of training Oracle offers a variety of technical,


programs designed to support professional, and personal development
employee knowledge and skills training through a number of
development. These programs are learning media. Oracle University’s
designed to help our workforce global internal training Web site
perform productively and effectively provides online Oracle technology
in current job roles as well as prepare training courses. Courses are free for
employees for future challenges. On employees and are offered both as live
average, employees complete at least and archived presentations. The site
one week of formal internal training also provides on-demand access to
each year, and technical and sales Oracle’s Compliance Program courses,
employees typically receive up to four educating employees about Oracle
weeks of formal training each year. corporate policies and how to report
conduct that deviates from Oracle’s
policy standards.

18
Oracle volunteers spend
the day with children from the
Forum for Street Children in
Hyderabad, India.
The standards set forth in the Oracle Code of Ethics and Business Conduct are
governed by the following business values:

Integrity — Oracle employees demonstrate honesty and sound ethical behavior in all
business transactions and personal integrity in all dealings with others.

Mutual Respect — Oracle employees consistently treat individuals with respect


and dignity. oracle supports global employees

Teamwork — Oracle employees work together as a team for the collective interests
– Global HR services firm Hewitt Associates named
of Oracle.
Oracle India one of the ”25 Best Employers“ in its
Communication — Oracle employees share information widely and effectively with Best Employer Survey 2004.
one another, except when confidentiality is required.
– A DataQuest survey placed Oracle in its
Innovation — Oracle employees seek innovative and creative approaches to
problem solving. “Top 10 Employers” for 2004.

Customer Satisfaction — Oracle employees consistently treat customer satisfaction – Oracle’s African Operations region was named the
as a top priority. ”2005 Employer of the Year“ by Africa Investor.

Quality — Oracle employees make excellence and quality a part of their day-to-day – CCTV, China’s national television network, recog-
work processes and seek continuous improvement in all that they do.
nized Oracle China as one of the country’s
Fairness — Oracle employees are committed to dealing fairly with customers, suppliers, ”Top 10 Employers“ in 2005.
and one another.

Compliance — Oracle employees comply with all laws and regulations that govern
Oracle’s business.
Oracle Revenue vs. Workforce by Region

Business Conduct — Oracle employees observe the standards that have been established Region % of Revenue % of Workforce
by Oracle and act ethically in their approach to business decisions.
Americas 48.84% 49.99%
Oracle’s Code of Ethics and Business Conduct can be found at
oracle.com/corporate/investor_relations/codeofethics.pdf Europe, 36.37% 24.89%
Middle East,
Africa

Asia Pacific 14.79% 25.12%

19
ORACLE and privacy
In today’s digital age, where information Oracle technology also plays a role in
is the new currency, the protection of privacy protection. Privacy, by its very
personal data and assurance of identity nature, is subjective. Our individual
on the internet are important elements sensitivities about how our information
of corporate policy. These protections is treated—for what it is used and with
need to be deployed in the policies and whom it is shared—are not uniform.
practices of the company as well as in Furthermore, the need to use information
the technologies that support them. varies across business process and
business types. A doctor will have
Oracle has implemented corporate more personal information that will
privacy polices and practices to protect be used, and possibly shared with
the personal information of its customers other medical practitioners, than will
and employees. As part of the company’s an auto mechanic. The nature of the
international policy advocacy, we are job and the information processes
active participants in intergovernmental associated with that job dictate what
initiatives to improve the state of privacy is reasonable and necessary. In light of
protection and develop workable policy this need for tailoring technology to
solutions and best practices. There is an support a variety of business practices
emerging understanding that workable and information preferences, Oracle
solutions need to provide effective provides tools that our customers can
privacy protections to consumers and configure to help support their own
citizens while enabling the necessary privacy policies and practices.
and responsible information flows that
are the basis of today’s digital economy.
We are working with other industry
participants as well as governments
and nongovernmental organizations
to develop solutions that help us reach
both of these objectives.

20
Because both privacy and security permissions, and roles. In order
are focused on access control and to help our customers address
protection of systems and information, these issues, we have begun to
technology solutions for each are develop guidance documents to
closely related and often depend upon help customers understand which
similar technological functions. Thus, parts of our technology may have
many of Oracle’s privacy tools and privacy applications. We highlight
functions are derived from some of the considerations in configuration
security functionality that has been and application, but we leave it to
designed into the products. Although customers to make the final decisions,
security and privacy tools share similar because those decisions must be rooted
technological roots, they are separate in intimate knowledge of business
priorities that must be considered priorities and practices.
when configuring software functions,

21
governance
The Oracle group of companies Sarbanes-Oxley Regulations
consists of 183 companies in 79 In the United States, the Sarbanes-
countries. As a U.S.-based, publicly Oxley Act formalizes corporate
traded corporation, Oracle’s goal is accountability for financial reporting
to comply with the laws of the United and disclosure of internal business
States and the laws of each country controls and processes. Enacted in
in which it conducts business. 2002, this regulation fundamentally
Oracle provides detailed public changes the way U.S.-based businesses
accounting and analyst information. report financial information and
We also provide information about the way that boards and executives
Oracle’s values and vision; the Board discharge fiduciary responsibility.
of Directors and Board Committees; As a U.S.-based corporation, Oracle
Oracle executives; and Oracle’s business believes we are in compliance with
ethics for employees, partners, and Sarbanes-Oxley regulations. Additionally,
suppliers. Oracle creates products and solutions
designed to help other companies
comply with the letter and spirit of
Sarbanes-Oxley by increasing the control
and efficiency our customers have over
their critical business information and
improving their financial transparency.

22
Oracle’s Corporate Governance • Director Compensation – The
Principles Compensation Committee determines
the form and amount of director
Oracle’s Board of Directors has compensation annually, in accordance
developed corporate governance with the policies and principles set
practices to fulfill its responsibilities forth in its charter.
to Oracle shareholders. As part of these
practices, the Board adopted a set of • Chief Executive Officer Evaluation –
corporate governance guidelines to The Compensation Committee
help ensure that it has the necessary conducts an annual review of the CEO’s
authority and procedures in place to performance and compensation.
oversee the work of management and
to exercise independence in evaluating • Board Evaluation – The Board, led
Oracle’s business operations. These by the Nomination and Governance
guidelines include policies regarding: Committee, periodically conducts a
self-evaluation to determine whether
• Director Qualifications – the Board and its committees are
A Nomination and Governance functioning effectively.
Committee assesses potential Board
members based on their independence, Oracle’s Corporate Governance
character, and acumen. Guidelines can be found at
oracle.com/corporate/investor_
• Director Responsibilities – The relations/corpgov.pdf
basic responsibility of the directors
is to exercise their business judgment
and act in a manner they believe is in
the best interest of the company and its
shareholders. Board members attend
the Annual Meeting of Shareholders,
Board meetings, and meetings of
committees on which they serve.

23
governance

Conflict of Interest • Investments by Senior Officers –


Although senior officers of the
Oracle maintains a Conflict of company may invest in third parties
Interest policy to help senior officers as part of their personal investment
and directors identify and properly strategy, they may be in violation of
address potential conflicts of interest this policy if they invest in any of
involving the company. Conflicts Oracle’s portfolio of companies or in
include situations when a director or entities that materially compete with
senior officer has a personal financial any part of Oracle’s business.
interest in a transaction entered into by
Oracle or by an entity doing business • Service on Boards of Directors –
with Oracle, or situations when they No senior officer may serve on
intend to exploit an opportunity the board of directors or advisory
that rightfully belongs to Oracle. board of any company, other
This policy includes the following than a nonprofit entity, without
procedures: the approval of the CEO and the
Executive Management Committee.
• Duty to Disclose – Directors or The Independent Committee must
senior officers must promptly approve an appointment to the
disclose any actual or possible board of a public company.
conflict of interest.
Oracle’s Conflict of Interest policy
• Determining Whether a Conflict can be found at oracle.com/corporate/
Exists – After disclosure of all investor_relations/coip.pdf
material facts related to the potential
conflict of interest, the appropriate
individual or committee will decide
whether or not a conflict exists.

24
Oracle Board of Directors

Jeffrey Berg
Chairman and Chief Executive Officer of International Creative Management, Inc.

H. Raymond Bingham
Former Executive Chairman of Cadence Design Systems, Inc.

Dr. Michael J. Boskin


Professor of Economics at Stanford University

Safra A. Catz
President and Chief Financial Officer, Oracle

Lawrence J. Ellison
Chief Executive Officer, Oracle

Hector Garcia-Molina
Professor of Computer Science/Electrical Engineering at Stanford University

Jeffrey O. Henley
Chairman, Oracle

Jack F. Kemp
Chairman of Kemp Partners and former member of the U.S. Congress

Donald L. Lucas
Venture Capitalist

Charles E. Phillips, Jr.
President, Oracle

Naomi O. Seligman
Senior Partner at Ostriker von Simson

25
Co m m i t m e n t

Oracle will devise target metrics for reporting and improving greenhouse
gas emissions.

ORACLE
and the environment

In partnership with government Oracle Global Environment Forum


and voluntary organizations, Oracle In an ongoing effort to improve
has become a leader in the software Oracle’s environmental and energy-
industry on energy and environmental conservation initiatives, Oracle Global
issues. As a company, Oracle has always Real Estate and Facilities initiated a
Clearing debris from the Estonian coast
promoted “green” practices. Among Global Environment Forum in 2004.
gives these Oracle employees a chance
other conservation activities, Oracle Composed of Oracle facility and energy
to enjoy the outdoors.
has implemented programs that enable managers from around the world,
its facilities and employees to reduce members meet periodically to review
the use of natural resources, minimize energy and environmental practices;
and recycle waste, and emphasize exchange information on local practices,
sustainable resources. regulations, and trends; discuss best
Eliminating Product Packaging
practices; and develop internal
guidelines and commitments around
Oracle has been able to reduce the the world.
environmental impact of internal
manufacturing and distribution Transportation Alternatives
operations by consolidating Oracle is committed to decreasing the
warehouse facilities and moving to number of cars on the road and has
electronic delivery of software and established commute alternatives and
documentation—dramatically reducing assistance programs. The company not
the need for physical packaging and only sponsors vanpools and shuttles to
printed documentation. To further and from local train stations, but also
reduce waste, Oracle continually makes provides bike lockers, priority carpool
packaging improvements and closely parking, and discounted public-transit
monitors inventory in order to avoid tickets for employees who commute.
having to “scrap” printed materials.
Also, wherever possible, the company
advocates “print on demand.”

26
In addition, Oracle was a major As we strive to deepen our
supporter of the Measure A half- environmental commitment, we Oracle and the environment
cent sales tax approved in November undertake more aggressive initiatives
2004 by voters in San Mateo County, such as an organic-waste recycling
California. This measure will raise program at our HQ facilities. We In 2005, Oracle was No. 2 on the U.S.
US$1.5 billion to fund public intend to reproduce this pilot program Environmental Protection Agency’s Top
transportation initiatives, improve in regions around the world. 20 Best Workplaces for Commuters.
traffic flow, and reduce highway
congestion. Monitoring Greenhouse
Gas Emissions
Recycling Programs Oracle was the first software
Almost since its founding, Oracle company to volunteer for the U.S.
has had a formal program to recycle Environmental Protection Agency’s
the waste byproducts found in most (EPA) Climate Leaders program. This
office environments: computers, paper, industry/government partnership
CDs, bottles, cans, cardboard, toner requires companies to develop long-
cartridges, batteries, and more. Bins term, comprehensive climate-change
are labeled and placed in convenient strategies; set greenhouse gas (GHG)
locations to encourage recycling, and emissions-reduction goals; inventory
it is truly a way of life for Oracle their emissions to measure progress;
employees. and monitor and report progress to the
EPA as climate-change policy continues
to unfold. Oracle will achieve our
reduction goals almost entirely
through more efficient energy use.

27
Oracle and the environment

Oracle is also a founding member


of the Sustainable Silicon Valley
Initiative, an organization whose
members seek to reduce greenhouse gas
emissions to the levels recommended
by the Kyoto Protocol.

Oracle’s voluntary commitment to


In Lebanon, Oracle employees work to
improve the health of local forests.
reduce greenhouse gas emissions
extends well beyond common practice
in its industry, and the company will
continue to explore ways to reduce its
impact on the environment.

28
Oracle employees collect trash at
San Francisco’s Ocean Beach for
Oracle Global Volunteer Days.

O r a c l e U . K . ’ s IS O 1 4 0 0 1 C e r t i f i c a t i o n

Oracle’s environmental practices in the U.K. are a model for Oracle offices around the
world. Oracle U.K. implemented an Environment Management System in March 2004
and became ISO 14001-certified in June 2004. The ISO (International Organization for
Standardization) 14001 certification addresses environmental management—what
an organization does to minimize the potentially harmful environmental effects
caused by its activities. Initiatives established by the U.K. office include measures to
reduce the environmental effects from transportation, ozone-depleting refrigerants,
and hazardous waste. In addition, Oracle U.K. has committed to reduce electricity,
gas, and water use over two years. Oracle facilities around the world are adopting
similar programs and practices.

[ FACTS ]

• By centralizing the company’s distribution systems to a few regional centers—


eliminating 24 distribution operations—and by implementing electronic distribution
as the standard by which customers receive both product and documentation,
Oracle has significantly reduced its consumption of paper, cardboard, and other natural
resources. The company has also minimized the amount of resources required to
transport product to users around the world.

• After moving to electronic models of documentation distribution in 1998, Oracle has


reduced the amount of printed documentation it ships by more than 96 percent.

29
Co m m i t m e n t

Oracle must extend energy-saving efforts to all regions so that the same
energy-performance criteria apply to all Oracle facilities.

ORACLE
and energy management

Oracle is working to decrease its certified Green Power partner—the


environmental impact by reducing EPA has honored it with membership
the amount of energy it uses to heat, in the Green Power Leadership Club.
cool, light, and maintain its corporate
offices. In addition to adopting simple The Austin data center was designed
conservation measures such as turning to include modern energy-saving
off monitors overnight, reducing features such as an airflow management
lighting in hallways and stairwells, system that adjusts airflow according
and replacing incandescent lighting to the number of servers running.
with fluorescent lights, Oracle also This allows center managers to use the
incorporates cutting-edge energy- minimum amount of power necessary
saving features in the design and for maintaining suitable conditions for
construction of new facilities. the equipment.

Using Renewable Power Rising to the Challenge

Oracle recognizes the importance Because energy management is a


of using renewable sources of energy. global issue, Oracle’s conservation
As part of the U.S. Environmental efforts extend across all regions.
Protection Agency’s (EPA) Green During the California energy crisis
Power Partnership Program, Oracle of 2000–2001, for example, Oracle
pledged to purchase power from implemented stringent conservation
renewable sources such as wind, solar, and efficiency measures. As a result,
and geothermal for its Austin, Texas, the company was able to cut
data center. Because Oracle committed energy usage at its Redwood Shores
to purchasing more than 10 percent headquarters by 10.5 percent in
of its power for the data center from 2001—and has continued to achieve
renewable sources—far more than the savings of 9.3 percent, 11.5 percent,
minimum 3 percent required to be a and 12.4 percent in 2002, 2003,
and 2004, respectively.

30
[ FACTS ]

• From 2000 to 2003, the average monthly use of electricity by each Oracle employee at
headquarters decreased by 20 percent. Alternatively, measured on a per-square-foot
basis, the reduction for that period was 10 percent.

• During power emergencies, Oracle is now capable of reducing real-time energy use at
company headquarters by up to 18 percent. Data Center

• Conservation pays—in more than one sense. Oracle’s energy-efficiency measures not
only benefit the community and the environment, but also allowed the company to
Because Oracle committed to purchasing
save about US$2.5 million from 2001 to 2003.
more than 10 percent of its power for
the Austin, Texas, data center from
renewable sources—far more than
the minimum 3 percent required to be
a certified Green Power partner—the
The Natural Resources Defense The company has also hired a Director EPA has honored it with membership in
Council (NRDC), in a study of how of Energy to oversee its ongoing energy the Green Power Leadership Club.
California companies responded to the management efforts. This reflects
statewide energy crisis of 2000–2001, Oracle’s commitment to investigating
cited Oracle for its efforts to reduce and implementing creative solutions to
energy demand through facilities the global energy challenge.
improvements and policy changes.
.
Oracle has also equipped its
headquarters facilities to reduce
peak-time power demand by up
to 18 percent during power
emergencies. In this way, Oracle
is attempting to do its part to help
the community avoid rolling
power outages.

31
Q+A
Oracle President Safra Catz

Q: Why is Oracle producing this report now?


A: Oracle has a long history of doing good work in the communities it serves
around the world, but we haven’t talked about it very much. While this
report is not a comprehensive listing of our contributions to the community,
we hope the efforts we’ve highlighted will provide a sense of what we do
and encourage even more people to get involved.

Q: How does this report intersect with what is known as


Corporate Social Responsibility?
A: There has been a growing interest in corporate responsibility and citizenship
issues in recent years, generally referred to as Corporate Social Responsibility
(CSR). However, CSR has traditionally focused on issues—such as downstream
labor conditions in the supply chain or waste disposal from heavy manufacturers
—that the enterprise software and services industry doesn’t really face. Yet
Oracle does face a number of challenges—such as workforce preparation,
security, privacy—and must consider the needs of our customers, employees,
and host communities.

What you will find here is a report that reflects the issues of the enterprise
software industry as opposed to initiatives you might find in a report from
a consumer brand or a manufacturing enterprise. Customers, employees,
partners, shareholders, and community representatives are increasingly asking
for this type of information. We already have the programs in place—so we’re
now making the information more accessible.

32
Q: Is a company’s approach to corporate citizenship at odds
with its financial success?
A: Absolutely not. Being a responsible corporate citizen does not mean losing
focus on the interests of our shareholders. It means finding intersections between
the needs of our communities and the goals of our company and making
investments that benefit both. It also means using our technology to advance
interests in the community.

For example, Oracle’s Academic Initiative has provided technical training in


72 countries around the world—a US$1.3 billion investment in the future
prospects of more than 300,000 students. This program not only lays the
groundwork for many successful careers, but it helps us expand the pool of
talent available to support Oracle solutions for our customers. It’s a great
example of how good social investment makes good business sense.

We’ve made similar investments in our environmental surroundings. We’ve


invested in new equipment and changed our business practices to encourage
the efficient, environmentally sound use of energy and resources. As a result,
we’ve reduced our energy usage at Oracle headquarters for each of the past
three years. We’re also using more than 10 percent renewable energy to power
our main data center. We earned back our investment in equipment upgrades
in eight months and are now able to reduce our real-time energy use by up to
18 percent in case of power emergencies.

Our success is magnified by a good relationship with our neighbors—the


customers, partners, and residents of the cities where we operate. We don’t shy
away from supporting the issues that are important to our communities.

33
Oracle Corporation

Worldwide Headquarters
500 Oracle Parkway
Redwood Shores,
CA 94065
U.S.A.

Worldwide Inquiries
Phone
+1.650.506.7000
1.800.ORACLE1

Fax
+1.650.506.7200

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