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J Community Health (2011) 36:895–902

DOI 10.1007/s10900-011-9465-4

ORIGINAL PAPER

Acute Coronary Syndrome: Factors Affecting Time to Arrival


in a Diverse Urban Setting
Mrualini Deshmukh • Michael A. Joseph •

Niko Verdecias • Edmond S. Malka •


Judith H. LaRosa

Published online: 30 August 2011


Ó Springer Science+Business Media, LLC 2011

Abstract This study seeks to better understand how symptoms. Patients (423) with presumed or diagnosed ACS
individuals of different cultural/ethnic backgrounds in an were interviewed within 12 h of arrival at the urban
urban setting assess the signs and symptoms of Acute emergency rooms. Among the different cultural groups,
Coronary Syndrome (ACS) and the ensuing decision to Haitians delayed the longest (median) from symptom onset
take urgent action. Few studies exist which examine these to hospital arrival (8.24 h), followed by Caribbeans
differences and enhance understanding of how to address (7.83 h), African Americans (6.62 h) and Hispanics
these differences and, ultimately, reduce morbidity and (6.00 h). Although these delay intervals were not statisti-
mortality from ACS. Face-to-face interviews were con- cally significant across groups, each racial/ethnic group
ducted with a convenience sample of urban patients of sought care well beyond the recommended time period of
different cultural and socioeconomic backgrounds regard- 3 h after initial recognition of ACS signs and symptoms.
ing their actions upon recognition of ACS signs and Among all the cultural groups, the two key factors moti-
vating early arrival were being employed and taking
positive actions. ACS symptom perception by different
M. Deshmukh
Section of Endocrinology and Metabolism, Reading Hospital cultural groups appears to play an important role in the
Medical Center, 1991 State Hill Road, Wyomissing, decision to seek emergency treatment. This is an area that
PA 19610, USA has not been widely studied among or within different
e-mail: mrunalini.deshmukh@gmail.com
cultural/ethnic groups. As such, further research is needed
M. A. Joseph to delineate these concepts and actions and to provide
Department of Epidemiology and Biostatistics, SUNY opportunities for appropriate education.
Downstate Medical Center School of Public Health,
450 Clarkson Avenue, Box 43, Brooklyn, NY 11203, USA
Keywords Acute Coronary Syndrome (ACS) 
e-mail: michael.joseph@downstate.edu
Time to treatment  Cultural differences
N. Verdecias
Department of Family and Social Medicine, Albert Einstein
College of Medicine/Montefiore Medical Center,
Introduction
1300 Morris Park Avenue, Bronx, NY 10461, USA
e-mail: RNVMD@aol.com
Time interval is a crucial factor in the initiation of defini-
E. S. Malka tive treatment and prevention of morbidity and mortality of
Institute for Health, Health Care Policy and Aging Research,
Acute Coronary Syndrome (ACS). Of the three major
Rutgers, The State University of New Jersey,
112 Paterson Street, New Brunswick, NJ 08901, USA components of delay—pre-hospital or patient delay,
e-mail: emalka@ifh.rutgers.edu Emergency Medical Services (EMS) delay, and hospital
delay—patient delay is the major contributor [1, 2].
J. H. LaRosa (&)
Yet, despite public education campaigns over the past
SUNY Downstate Medical Center School of Public Health,
450 Clarkson Avenue, Box 43, Brooklyn, NY 11203, USA two decades, little significant change has been measured in
e-mail: judie.larosa@downstate.edu the delay period. In the United States, median delay time

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from symptom onset to arrival ranges from 1.5 to 6 h [2]. upon entry to the ERs. Patients who were included in the
Fifty percent of the American population still tends to study tended to be older than 18 years of age; able to
delay an average of 4 or more hours in seeking medical understand the study and their role in it; signed the consent
care for ACS symptom [3]. form; and had arrived at the ER less than 12 h at the time
Some previously studied factors affecting patient delay of interview.
include: female sex, older age, a history of diabetes mel-
litus, non-white race, and lower socioeconomic status [4– Survey Instrument Development and Testing
9]. Perception of symptoms also plays an important role in
decision to seek treatment [10–14]. Those who perceive The survey instrument was developed and tested in three
their symptoms as cardiac in nature are more likely to phases: (1) an employee survey to initially test a newly
respond early, whereas those who attribute their symptoms formulated questionnaire (2) a pilot test of the newly for-
to indigestion, muscle pain, fatigue, or another cause tend mulated questionnaire, and (3) final testing of completed
to respond later [15]. A Japanese study considered an questionnaire.
individual’s independence as an important factor in the
Phase 1 A basic questionnaire was developed based on
decision to seek care, i.e., the more independent the indi-
validated questionnaires used in previous studies [15, 17,
vidual, the more likely he or she was to seek treatment [16].
19]. The questions focused on what individuals perceived
A few studies have investigated perceptions of ACS
their symptoms were related to, what they did initially after
symptoms among diverse urban groups and the effect on
the onset of symptoms, which symptoms brought them to
immediate actions taken and time to emergency room (ER)
the hospital, and what mode of transportation they used to
arrival [4, 15–17]. These studies underscored that symptom
arrive at the ER. Time of onset of symptoms and time of
perception varied, particularly among individuals of dif-
departure to the ER, as reported by the subjects was
ferent racial and ethnic backgrounds. In the United States,
recorded.
more Blacks appear to attribute their symptoms to non-
cardiac causes than do Whites [17, 18]. Two different time intervals were calculated based on
Yet, in none of these studies is there a focus on the vast subjects responses or ER documentation: (1) time from
diversity found within various cultural groups, which is onset of symptoms to departure, and (2) time from depar-
often an important measure of how an individual sees him ture to hospital arrival. Time from onset of symptoms to
or herself. Thus, this study considers factors affecting the hospital arrival was categorized by less than 3 h or more
decision to seek treatment and the arrival at an emergency than 3 h, for the purpose of analysis. The cut-point of 3 h
room among different cultural groups in an urban setting. was chosen based on the recommendations of the Ameri-
The objective of the study was to determine factors can College of Cardiology guidelines, during which
affecting: (1) time from the first ACS signs and symptoms patients with a confirmed Myocardial Infarction (MI)
to departure for emergency treatment, and (2) time from should be treated [20]. Variables—age, sex, race/ethnicity,
departure to arrival at the ER among patients from different education status, employment status, insurance status,
cultural backgrounds and socioeconomic status. immigration status, perception of symptoms and actions
taken (active vs. passive)—were considered as potentially
affecting time intervals (less than 3 h or more than 3 h).
Methods Time of arrival at the ER was included as reported on the
ER documentation sheet.
The participants in this study represented a convenience Perception of symptoms is an important factor in the
sample of culturally and socio-economically diverse decision to take action. As such, patients were asked an
patients with presumed or confirmed diagnosis of Acute open-ended question: What do you think your symptoms
Coronary Syndrome (ACS) who presented to ERs in are related to? If the patient’s answer matched the prede-
Central Brooklyn from September 2006 through May 2007. termined list of options—which included heart, muscle
This study was approved by the SUNY Downstate Medical pain, stress, fatigue, indigestion—that answer was entered
Center Institutional Review Board for the protection of for that specific question. If the patient’s answer did not
human subjects. The ERs chosen for this study serve a match the predetermined list of options, the answer was
widely diverse racial/ethnic and socio-economic popula- written as text in an option marked ‘‘Other’’.
tion. Data were obtained by interviewing stable patients Actions were categorized into active and passive for
with a presumed or confirmed diagnosis of ACS. The purpose of analysis. Active actions included: called 911,
diagnosis of confirmed or presumed ACS was made by ER called family physician, took aspirin. Passive actions
physicians. Five hundred twenty (520) patients with such included: took prescribed medicine, took over the counter
diagnosis were screened by attending or resident physicians pain medicine or medicine for ‘‘gas’’, drank hot tea/herbal

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tea, laid down, called family members/neighbors/friends, (8 am to 12 noon; 12 noon to 4 pm; and, 4 to 8 pm). Given
waited to see if the symptoms would go away, ignored the impracticality of interviewing 24 h a day, 7 days a
symptoms, tried to relax, wished or prayed that symptoms week, a block randomization scheme was developed to
would go away. ensure coverage of all time periods and all days equally
Based on the number of medical problems, each patient throughout the study period. The block randomization
was assigned a co-morbidity index of 1–15 for the purpose interview schedule was generated using SAS software. In
of analysis, with 15 being the highest level. For example; if each week, a total of six periods were covered and at the
a patient had three (3) medical problems from the option end of the study all periods were covered equally thus
list, the co-morbidity index would be three [21]. providing a homogenous representative sample. The
Final discharge diagnosis of the patients was categorized approximate interview time was 15–20 min per subject.
into cardiac versus non-cardiac related discharge. Cardiac The interviewers asked patients to choose their ethnicity
diagnoses included: hypertensive heart disease, athero- from the option list. Ultimately, race was categorized into
sclerotic heart disease, unstable angina, angina pectoris, subgroups, which included, African American, Caribbean/
non-ST elevation MI, and syncope. Non-cardiac causes West Indian, Haitian, Indian, Mexican, Puerto Rican, Other
included: gastritis, peptic ulcer disease, musculoskeletal Hispanics, Russian, Middle Eastern and Other. However,
pain, atypical chest pain, gastro-esophageal reflux disease, because of the small sample size within some racial/ethnic
and pulmonary embolism. groups, only four major ethnic groups—African American,
Questions also gathered information on education, eco- Caribbean, Haitian, and Hispanic—were analyzed. Note
nomic status, insurance status, occupation, medical prob- that ‘‘Hispanic’’ in this study, was predominantly com-
lems, place of birth and, if the individual (patient) was prised of Puerto Rican and Mexican ethnicity.
foreign born and how long they had been living in United A total of 520 patients were screened in the ER, of
States. which 423 (81.3%) signed informed consent. Ninety-seven
subjects (18.7%) were ineligible for the study. The primary
Phase 2 To pilot test the revised questionnaire, we
reasons for ineligibility were: time interval from arrival at
worked with a Downstate Medical Center employee group.
ER greater than 12 h at the time of interview (n = 28),
This group was selected, with their approval, because of
inability to understand consent form or inability to speak
their cultural/ethnic similarity to the patient population
English (n = 24), unstable medical condition (n = 1), and
delineated for study. A total of 70 employees from dif-
refusal to participate in the study or refused to sign a
ferent cultural/ethnic backgrounds were asked about: (1)
consent form (n = 44).
symptoms of ACS or Heart Attack, (2) immediate actions
To assess associations between categorical variables,
that they would take if they had such symptoms, (3) what
Chi-square analyses were performed. The median and
would affect their decision to seek emergency treatment,
interquartile range (IQR) were used to describe time
and (4) mode of transportation to the hospital. The original
elapsed from first symptoms to ER arrival. Because of the
questionnaire was modified based on the responses and
asymmetric distribution of the delay times (i.e., time from
feedback from this employee group.
first symptoms to departure; time from departure to ER
Phase 3 The final questionnaire was pilot tested on 25 arrival; and total time from first symptoms to ER arrival)
patients in the ERs. After minor adjustments, the final and the presence of outliers, the nonparametric Kruskal–
revised questionnaire was used for all patient interviews. Wallis test was used to evaluate statistically significant
differences in the distribution of delay times across groups.
All analyses were performed using the statistical package
Patient Interviews SPSS, version 17 (SPSS Inc., Chicago, IL). Statistical
significance was set at a two-tailed alpha level of 0.05.
Interviews were conducted by the primary investigator and
a research assistant in 4 h shifts from 8:00 am to 8:00 pm,
Monday through Saturday. The primary investigator and
research assistant went through intensive training on con- Results
ducting patient interviews. The primary investigator and
research assistant were observed by Dr. LaRosa several A total of 423 eligible patients (Female: 262, Male: 161,
times during interviews to insure consistency in data mean age 60 years) were interviewed. Of those 423, 384
collection. (91%) were included in the analysis. Of the remaining 39
Each shift covered is referred to as a ‘‘period’’. There patients, 32 were excluded because of inadequate infor-
were a total of 18 periods during a week for potential mation and 7 who identified themselves as ‘‘other’’ among
interviewing, comprised of three time periods per day the ethnic categories.

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Table 1 Patient characteristics


Patient characteristics Ethnicity (%) P value
African American Caribbean Haitian Hispanic
N = 97 N = 235 N = 16 N = 36

Mean age (years) 58.79 60.33 60 57.8 0.058


Education in number of years
\12 years 74.9 67.5 73.0 74.0 0.003
[12 years 18.8 18.0 20.0 24.0
No answer 6.3 14.5 7.0 2.0
Household income
\20 K 71.0 67.4 80.0 77.0 0.010
[20 K 15.0 19.6 14.0 15.0
Dependent 4.0 13.0 6.0 8.0
Immigration status
US born 93.8 2.1 0 23.5 \0.001
Not US born 06.3 97.9 100 76.5
Employment status
Yes 36.5 53.0 67.0 44.1 0.021
No 63.5 47.0 33.0 55.9
Insurance status
Yes 93.0 85.0 87.0 85.0 0.343
No 7.0 15.0 13.0 15.0
Clinical history
DM type 2 37.5 34.2 53.3 20.6 0.132
CHD 20.8 13.2 6.7 5.9 0.108
Angina 22.9 15.8 13.3 11.8 0.073
Hypertension 77.1 71.4 66.7 58.8 0.063
Hyperlipidemia 52.1 45.3 46.7 35.3 0.043
Heart attack 19.8 6.8 6.7 2.9 0.003
CABG 7.3 4.7 0 5.9 0.540
Stomach complaints 12.5 6.0 20.0 8.8 0.52
Active smoker 49.0 23.5 13.3 35.3 0.002
Coronary 9.4 9.4 0 2.9 0.213
Angioplasty/stent

Table 1 presents the demographics of the study popu- Review of medical history showed that hypertension,
lation. Subjects self-identified as: African American hyperlipidemia and Diabetes Mellitus (DM) Type 2 were
(25.3%), Caribbean (61.2%), Haitian (4.2%), and Hispanic the most prevalent medical problems across all cultural
(9.4%). The majority of African Americans were US born groups. In comparison to the other racial/ethnic groups,
(94%), while the majority of Caribbeans (98%), Hispanics African Americans had a statistically significantly higher
(76%), and Haitians (100%) were foreign born. Among the prevalence of hyperlipidemia, heart attack, and active
different ethnic groups there were statistically significant smoking. These risk factors clearly set the stage for ensuing
differences in employment, annual household income, coronary heart disease. The prevalence of other risk factors
education, and immigration status. For example, the varied among the cultural/ethnic groups.
majority of Haitians and Caribbeans were employed, 67 When exploring the steps taken by subjects upon rec-
and 53% respectively, compared with African Americans ognition of the signs and symptoms, we found that Haitians
and Hispanics. The majority of households among all delayed the longest time (median) from symptom onset to
racial/ethnic groups earned less the $20,000 per year. The hospital arrival [8.24 (IQR 1.9–18.69) hours], followed by
majority (ranging from 85 to 97%) of individuals had some Caribbeans [7.83 (IQR 3.33–14.60) hours], African
form of health insurance. Americans [6.62 (IQR 2.92–15.58) hours] and Hispanics

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Table 2 Median (interquartile range) time elapsed (in hours) from first symptoms to emergency room (ER) arrival
Cultural group N From first symptoms to departure From departure to ER arrival From first symptoms to ER arrival

African American 81 4.91 (1.13–12.52) 1.00 (0.48–1.95) 6.62 (2.92–15.58)


Caribbean 204 6.25 (1.88–12.49) 1.32 (0.75–1.99) 7.83 (3.33–14.6)
Haitian 14 6.88 (1.25–14.63) 0.92 (0.70–1.63) 8.24 (1.9–18.69)
Hispanic 30 4.00 (1.00–12.67) 1.33 (0.69–2.70) 6.00 (2.64–14.28)
P value* 0.505 0.639 0.616
* Kruskall-Wallis test

[6.00 (IQR 2.64–14.28) hours]. Differences across groups Table 3 Perception of sign and symptoms of ACS among different
were not statistically significant, however (all P values ethnic groups
[0.05 in Kruskal–Wallis test). Symptom Cultural group (%)
Of all the potential delay periods among all cultural/ perception
African Caribbean Haitian Hispanic P value
ethnic groups, the most prolonged delays occurred from
American
time of symptom onset to departure for the hospital
(Table 2); the shortest duration (median (IQR)) of Heart 51.0 42.0 20.0 41.0 0.126
patient delay was observed among Hispanics [4.00 Gas pain/ 19.3 29.2 59.6 18.0
(IQR 1.00–12.67) hours] and African-Americans [4.91 indigestion
(IQR 1.13–12.52) hours], whereas Caribbeans [6.25 (IQR Muscle pain 4.0 3.4 6.0 6.0
1.88–12.48) hours] and Haitians [6.88 (IQR 1.25–14.63) Fatigue/ 7.0 18.5 0 17.6
stress
hours] exhibited the longest delays.
Stroke/BP 3.0 6.0 0 9.0
Among all the cultural groups, the two key factors
associated with early departures and arrivals were, being Others 13.5 16.3 13.0 8.8
employed and taking active action, i.e., within 3 h of
symptom onset. Of those who took active action there were
Table 4 Relationship between symptom perception and action taken
no differences among the cultural/ethnic groups based on
age, sex, education, insurance status, immigration status, Symptom perception Actions taken (%)
and symptom perception. Those who were employed Active Passive P value
(30%) and those taking active action (33%) were, however,
Cardiac 23.6 76.4 0.014
in the minority.
Non-cardiac 13.8 86.2
More African Americans (51%) attributed their symp-
toms to the heart, in comparison to Caribbeans (42%),
Hispanics (41%), and Haitians (20%), although these and Hispanics (79%) adopted a passive response to the
findings were not statistically significant. Alternately, per- symptoms.
ception of symptoms, such as ‘‘gas’’ pain, occurred among The most commonly used mode of transportation was
the majority of Haitians (60%), followed by a minority of private vehicle among all ethnic groups, except African
Caribbeans (29%), African Americans (19%) and Hispan- Americans. Fifty percent of African Americans came by
ics (18%) (Table 3). ambulance compared with 33% or less of Caribbeans,
Perception of symptoms was further categorized into Haitians, and Hispanics. Haitians (46%) and Hispanics
cardiac and non-cardiac. Patients who perceived their (39%) were most likely to choose a private vehicle com-
symptoms as cardiac were more likely to take active action, pared to African Americans and Caribbeans. More than
but they, too, were in the minority (24%). (Table 4) The 30% of patients from all cultural/ethnic groups believed
majority of the patients presented with chest pain, 61–80%, that emergency services (ambulance) had the appropriate
as the primary symptom followed by shortness of breath, equipment for life resuscitation and thus chose to use
11–21%. Less than six percent of all patients presented emergency services (Table 5).
with nausea, vomiting, dizziness/giddiness. The reasons for not choosing emergency services
Forty-four percent of African Americans took active transportation for many African Americans (24%) and
action such as chewing aspirin, calling 911 or their family Caribbeans (25%) was their economic/insurance situation
doctor, compared with other groups. Only 32% of patients (poor coverage for ambulance services) and the sense that
among all ethnic groups called 911 at some point after they could obtain faster access to the hospital by other
onset of symptoms. The majority of Haitians (80%) means such as a private vehicle.

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Table 5 Mode of transportation used However, differences were noted among the different
cultural/ethnic groups in the perception of ACS signs and
Ethnicity Mode of transportation (%)
symptoms and the decision to act.
Private Ambulance Public Walk P value A strong component of this study was allowing patients
vehicle transport
to choose their ethnicity. Having the interviewer presume
African 35.2 50.0 9.0 5.6 0.564 the race or ethnicity of an individual can create errors and
American may miss the nuances of cultural differences among races
Caribbean 42.0 31.0 19.0 7.7 and ethnicities. The term Black, like White or Asian, is a
Haitian 46.0 33.0 6.0 13.0 broad category that includes many ethnicities and cultural
Hispanic 39.4 30.0 13.0 6.0 groups. For example, when interviews were conducted
among the culturally diverse employees at the medical
center, 60% who were born in Haiti categorized themselves
Patients were asked what influenced their final decision as Haitian and not Caribbean or African American.
to visit the ER. More than 40% of patients from all ethnic While this study was not designed to completely detail
groups decided to go to the ER because of unbearable chest cultural differences among the different groups, it does
pain. The only exception were Haitians, where 60% deci- indicate that such differences do exist and do have an effect
ded to go to the ER because of shortness of breath. ‘‘Car- on health actions. The majority of African Americans
diac’’ related diagnoses at hospital discharge were present perceived their symptoms as related to the heart, while
in 52% of African Americans, 61% of Caribbeans, 50% of other cultural groups generally perceived their symptoms
Haitians and 34% of Hispanics. as related to gas pain: Haitians and Hispanics followed by
Caribbeans. More African Americans, compared to
Caribbeans, Haitians and Hispanics, took active actions
Discussion such as chewing aspirin, calling 911, or a family doctor.
Fifty percent of African Americans chose to come by
In a racially and ethnically diverse sample of patients with ambulance compared with 30–35% of patients from other
presumed or confirmed ACS, no statistically significant groups. Overall, African Americans were more actively
differences in delay between groups from recognition of responsive compared to the other groups. Haitians were
first symptoms to hospital arrival were found. However, most likely to delay ER arrival from onset of ACS symp-
each racial/ethnic group reported pre-hospital delays that toms. What has emerged from these findings is that
were well beyond the recommended time period of 3 h symptom perception varies among different cultural groups
after initial recognition of ACS signs and symptoms. and has an impact on ensuing action which in turn can
Reducing time to treatment in cases of ACS saves lives. contribute to differences in adverse outcomes.
Yet, despite health professional and public education There were no statistically significant differences in
campaigns over the past two decades, little significant insurance status among the different ethnic/cultural groups,
change has been measured in the delay period. The ques- which may be due to the small sample sizes. Others have
tion that persists is why individuals delay seeking treat- found that the ability to pay for emergency services plays
ment. Of particular interest is the issue of how different an important role in the decision to seek emergency ser-
cultural and ethnic groups respond. vices [20].
Several factors have been shown to influence delay: We acknowledge several limitations to our study. Our
female sex, older age, a history of diabetes mellitus, non- study population consisted of a convenience sample of
white race, and lower socioeconomic status [4–9]. A critical patients with a presumed or confirmed diagnosis of ACS
factor has always been perception of symptoms [10–14]. Yet, who presented to ER’s in Central Brooklyn that serve a
one issue that has not been addressed in many studies is that highly diverse minority population. Thus, any generaliza-
of cultural/ethnic perceptions of ACS signs and symptoms. tions from this population are limited by the sociodemo-
One should ask if symptoms are perceived differently and graphic composition of our sample and the potential
might this affect seeking treatment? Therefore, this study selection bias imposed by this sampling approach.
sought to explore and better understand how individuals of Another issue that must be taken into consideration
different cultural/ethnic backgrounds in an urban setting concerns the validity of self-reported information; the
assess their signs and symptoms of ACS and their ensuing sensitive nature of some questionnaire items might have
decision to take action. influenced the probability of respondents providing honest,
The study data demonstrate that there was no apparent accurate responses. In addition, non-English speaking
relationship among older age, gender, insurance status, or patients, less than five percent of all excluded patients,
lower socio-economic status with pre-hospital delay. were excluded from the study.

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