wk ser

NOVEMBER 2014 77383/PMD18

Time : Three hours Maximum : 75 marks

PART A — (10  1 = 10 marks)

Answer any TEN questions.

1. What is organizational development?

2. Define Career Anchor.

3. What is Process Consultation?

4. Brief Team building.

5. What is work re-design?

6. State any one role of a change agent in OD.

7. What is action research?

8. Define value.

9. What is comprehensive intervention?

10. List any two characteristics of OD.

11. What are the three basic strategies for

organizational change?

12. State virtual teams.

 wk ser

PART B — (5  5 = 25 marks)
Answer any FIVE questions.

13. Write short note on organizational Development.

14. Explain the concept QWL.

15. What are the factors leading to the resistance of

change?

16. Briefly explain the approaches to stress.

17. Discuss any three types of classifying OD

Interventions.

18. Discuss the problems encountered in

implementation of self managed teams.

19. Explain the consequences of stress in the

organization.

PART C — (4  10 = 40 marks)
Answer any FOUR questions.
(Question Number 20 is compulsory; answer any
THREE questions from question 21 to 24).

20. Explain the process of managing organizational

change with the help of a model.

21. Differentiate organization culture and

organization climate.
2 77383/PMD18
 wk ser

22. What are the key roles played by organization

culture? Explain organization culture with its
functions and effects.

23. Explain the different types of organizational

structures.

24. What are the sources of stress? Explain the most

prevalent stress management techniques.
———————

3 77383/PMD18