1st Video:

Not all are projects are successful even with proper planning. Day to day issues can affect the
projects like conflicts. Don’ judge someone without having proofs and without clearing the problems
before taking actions. Listening can avoid conflicts, for example meetings can be postpone if someone is
struggling through his own ladder of inference.

2nd link:

The skills for project managers are mainly in 5 categories. The first one is active listening. You
should listen and understand the person first. The second skill is the building of trust. The trust and
respect are important in determining our personality and abilities. The third skill is the set of priorities.
The project needs to be broken into parts according to priorities to work on the project efficiently. The
fourth skill is collaboration. Supporting team members are important as the work will be of greater
quality. Each opinions and skills are merged together. The last skill is about the organization vision. The
project defines the goodwill and how the company will be benefit from such project.

2rd video:

Learn how to communicate is important. In a project there is a level of complexity. It is

represented as a pyramid. On the very top there are the stakeholders and executives. They can’t handle
too much complexity in a project. The information needs to be clear and just an overview to help them
understand how the project progress is. The middle part of the pyramid is the control board. They need to
handle issues and decide whether to escalate the problem to a higher level. The last part is the project
team. They use a communication plan to handle the level of complexity. That is who needs to know about
complexity. They need to know who will need specific information like budget. The next part is how they
should receive the information whether like a report or like a dashboard. And the last part if the frequency
they need to receive the information. Like monthly or weekly. A project manager needs to decide which
information they should receive and send according to priority and people.

3th video (5th Link):

Communicate plan helps to avoid misconception of the project like doubts and ambiguity about a
project. Communication plan start at the beginning of the project. It is a plan in delivering the right
information to the audience at right people. A communication plan starts from simple to complex
according to people. There are two types of communication plans, namely; Communication plan by
Item/Event; Communication plan by Person. The communication plan by Item starts by the item name,
then the purpose of the latter. The 3rd part is the audience, then 4th step is the amount of time allocated to
the item to do that part. The last 2 parts are, the person(s) who are responsible, about that item and finally
the one who will make that specific item or event happen. The second communication plan by person.
Mainly important for the stakeholder. We start by the stakeholder, the title of the stakeholder and the role
in the project. Then the last two parts are ‘item/event’ and ‘special instructions’, which is what to do and
what instructions should be given according to stakeholder respectively. It is important to review all plans
as long as the project is being undertaken to adjust to needs and changes of the project.
4th video:

Tracking and managing projects are essential to know how a project is undergoing. A critical part
is the project meetings. There is the frequency and how it should be done like physically or virtually.
Sharing ideas and opinions helps to resolve conflicts and lead better decision. Another step is to meet
each person individually outside the job environment. This helps to get new perspectives how the project
is going. The next step is risk register. The importance is to know each team members about the issues
and risks of the project they are working on. The next step is timesheet. It is important to do this on a
routine basis. This helps to track the quality of the project. The next step is a timely updates on tasks.
Each team members need to send their progress about their work and how they are doing on the project.
The last part is the weekly status reports. It helps to reflect the project. When everything is done it is like
a loop it needs to start again so as to see the progress of the work.

5th video:

How to manage conflicts are important. Conflicts are natural and can’t be avoided. They are due
to miscommunication, different opinions, perspective and resources. The first tip to avoid conflict is that
everyone has different personality. Tackling conflicts with each person is different. The second tip in
handling conflict is the ‘conflict mode’. That is assertiveness and cooperativeness are both subdivided
into competing, collaborating, compromising, avoiding and accommodations. The next tip is the style to
be use when tackling conflicts. They use their culture, personality, upbringing, work environment and
other factors too. Using all factors to make a style, handling conflicts can be easy. The last tip is using
different styles to handle conflicts. Due to different problems one style can be useful in dealing with a
problem than the other one.

6th Video:

Avoiding conflicts are not good. Some people can even starts to get stress and start to be ill – they
doesn’t know how to handle it properly. Conflicts start mainly as small arguments. Conflicts can be
defined when someone needs another person but the need is not being met. Conflicts start from here
mainly. One way of avoiding problem, is to express the need and to know if the need can be satisfied or
not. If yes it can be satisfied it is define as a resolution else you need to negotiate. If the conflict is too
hard to be deal with, a 3rd party might be needed, like a mediator. People can seek help from the conflict
management team. If not able to handle conflicts will lead to stress, gossiping, backstabbing, shouting,
blocking, being silent and being angry. At the worst case it can lead to aggressiveness too.

7th Video:

Conflicts are natural, they arises due to desires. One way to avoid conflict is to avoid it simply.
Avoiding the person, the topic or try to talk indirectly. Another way is to be aggressive. People is
aggressive in a verbally and physically ways. One way is an acronym name ‘STABEN’. ‘S’ is source, that
is to identify the source. ‘T’ is the time and place– when to have a discussion about the conflicts. ‘A’
stands for amicable approach - starts by something truly positive, just to get the person attention. ‘B’ is
behavior – identify what behavior which lead to conflicts. ‘E’ stands for emotion – know the emotion at
that time and associate it to the behavior. Express the emotion. And the last one is need. That is what the
solution to satisfy the desire. If not all is working you need to do a negotiation. If the negotiation doesn’t
work too, the process