Acknowledgements

We would like to convey our acknowledgements to our Chief Executive Officers, Mr

Lim Yong Wee and Madam Jina Lehe for giving us the opportunity to carry out such an

interesting research and helping us through their kind advices. We would also like to thank Mr

Anderson Kho from the faculty of Engineering, Computing and Science of Swinburne University

of Technology Sarawak Campus and for assisting us by supplying us with expert opinions in our

interviews.

Plus, we would like to thank each and every one who participated in our survey and spent

their valuable time to contribute our research. Last but not the least, we would also like to

express our gratitude to our dear parents and friends who helped us in numerous ways to make

our research report a success.

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