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“Starting to get STOP™ Right

(Behaviour Based Safety – One Drilling


Contractor’s Journey...)”

John M. Karish – Ensco plc

IADC Drilling HSE Asia Pacific Conference &


Exhibition
23-24 March 2011
Marina Bay Sands, Singapore

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Overview

› Brief History

› Feedback

› Data Collection and Results

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Behavioural Based Safety (BBS) History

› Ensco adopted the DuPont STOP™ program in 1998


› Document all intervention conversations and audits
using STOP™ Cards
› Performance was measured (and rewarded) on the
basis of numbers and quotas…
› Benefits:
› Easy to monitor participation and performance (tangible
output, STOP™ cards in hand)

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BBS History (cont.)

› We ended up with STOP™ card quotas producing a high


number of cards but they:
› Did not ensure that crucial „intervention conversations‟
were being held
› Much time spent with Rig Managers and OIMs discussing
cards from dubious sources solving problems that may
not have existed

› Interventions and safety discussions (which are at the core


of the STOP™ system) were pushed to the fringes of
information flow being generated by the system

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BBS History (cont.)

• Corporate SHE Audit Team first raised issue of


inconsistency in 2006.
• In 2007 Ensco commissioned DuPont to assess the
effectiveness of the STOP™ system
• Concluded that the initial benefits were outweighed
by the flaws of the system as currently implemented:

› They told us we had „modified‟ the program to the


point it was no longer STOP™ (not unusual in their
experience…)
› They recommended moving onto the latest version
of STOP™ For Supervision (SFS)
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Behavior, not conditions…

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BBS History (cont.)

› In December 2008 Ensco Executive management made the


commitment to continue with STOP™ for Supervision as
our Behavioral Modification Safety Program.
› Decision to follow the program exactly as DuPont
recommends
› Focus on fostering „one on one‟ conversations about
work in progress (no cards written on these)
› Instead of STOP™ Audits, we now conduct formal
STOP™ Safety Observations, which are documented
using an Observation Checklist

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BBS History (cont.)

› Two Toolpushers on each rig received special training to


facilitate the implementation on their rigs.
› Cascade process started in early 2010 for all shore based
operations management and rig supervisors. All five units
and the refresher module were completed by end of 2010.
› Trend data is being collected from the Observation
Checklist using the DuPont DataPro™ web-based data
base.

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Behavior, not conditions…

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Question 13: What are you doing differently


as a result of STOPTM?
Believing
that all
Increased accidents
awareness can be
of hazards prevented.

Looking at
Trying more job
harder to set-ups Taking time
set a good for formal
example
observations

Big picture commitment
thinking to have a
discussion.

• Responders‟ behavior has changed as a result of STOP. Key examples are


increase awareness of hazards, concentrating more on people than tasks,
spending more time talking with people, asking more questions, and using
STOP techniques.
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only
Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
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Question 17: What changes, if any, have you


seen in your employees’ attitudes toward safety
since the SFS implementation?
 Out of 72 responses, no negative responses.
 A few “no change” responses
 Great majority are seeing changes such as:
• Seeing supervisors believe in the program
• Positivity
• Paying more attention to what they are doing
• More willingness to talk openly
• Development of better safety leaders
• Less fear.

STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only
Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
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Question 18a:

No 18

Yes 54

STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only
Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
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Question 18b: If not, what is their major


concern? (Do clients support the SFS process as
specified by DuPont?)

 Mixture of responses to the level of support for SFS


which DuPont recommends and ENSCO is using.
 Generally, the clients believe in an O/I system, but the
industry standard is more quantity-driven than quality-
driven.
 They are not yet convinced that leading indicators will have as
good an impact as quantity.
• ENSCO has the opportunity to lead the industry to a new level
of safety performance.

STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only
Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
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Question 19

Yes 27

No 45

Several systems are in place, mostly at rig level, to follow up on concerns


expressed in formal observations. Synergi, STOP DataPro, rig action
tracking base, RATD, excel, CAT list, mgmt calls/meetings were cited. No
concerns were expressed about a lack of follow up.
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only
Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
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Questions 20a and 20b

Yes 65; No 7

STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only
Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Data Collection & DataPro™

› STOP™ applied as DuPont recommends – better


results and ability to change behaviour
› Previous STOP™ cards – limited data
› Checklists – numerous observations/card (20+);
observe a team of people
› Additional data allows better conclusions and better
identification and management of issues
› DataPro™ software provides data collection and
classification capabilities we did not previously have…
› However, further from rig, less meaningful the data…

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STOP™ Observation Checklist

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Data Analysis - Pareto Chart
Safe Observations (1 month)
Unsafe Observations (1 month)
Monthly Observation Summary of safe and unsafe
observations
Properly applying BBS has aided our cause…

Total Recordable Incident Rate


1,2

1,0 Ensco
Industry
0,8
TRIR

0,6

0,4

0,2

0,0
2005 2006 2007 2008 2009 2010

Total recordable incident rate (TRIR).


Slide 22
Remember - it’s all about the conversation…

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