Business Analysis Deliverables

Tasks Deliverable
1 Plan Business Analysis Approach
2 Conduct Stakeholder Analysis
3 Plan Business Analysis Activities
Business Analysis Planning and Monitoring
1 Determination between Change Driven (ie. Agile) or Plan Driven (ie. Waterfall)
2 Determination of business analysis process
3 Definition of a business analysis process
4 Tailorization of business analysis process
5 List team roles, deliverables, analysis techniques to be used
1 RACI Matrix
2 Stakeholder Matrix (ie Stakeholders influence)
3 List of stakeholder with their roles and responsibilities
1 Business Analysis Plan including:
- Scope of work
- Work breakdown structure of BA Activities
- BA Activity list

- Estimate of each BA activity

4 Plan Business Analysis Communication 1
5 Plan Requirement Management
Process
6 Plan, Monitor and Report on BA
Performance
7 Prepare Requirement Elicitation
8 Conduct Elicitation Activities
Elicitation
- Procedure of changing BA plan
Business Analysis Communication Plan including:
- Stakeholder communication requirements for BA activities (Technical vs. Non-technical)
- Description of content of BA work (ie. BRD vs. SRS.. etc)
- How to format content (ie. Templates to be used)
- How to communicate content (Meeting, Document…etc)
- How much details should be communicated
- Individuals responsible for collecting, distributing, accessing and updating information
1 Requirement Management Plan including:
- How will the traceability be structured
- What attributes will be captured for each requirements
- Process for prioritizing requirements
- Approach for change control
- How change will be requested
- How change will be analyzed, approved and implemented
1 Business Analysis Performance Assessment including:
- Comparison of planned vs. actual performance
- Reason for variance (root cause analysis)
- Assessment of level of efforts required to complete BA work
2 Business Analysis Process Assets including:
- Review of the process used to perform business analysis work
- Improvement recommendations
- Revised BA templates and processes
- Record of lessons learned
1 Scheduled Resources including:
- List of participants in elicitation tasks
- Location and time of elicitation activities
- Other resources (flip charts, index cards, …etc)
2 Supporting Materials including:
- How to perform techniques (Powerpoints, handouts, .. Etc)
1
Results from each technique used including:
- Brainstorming: List of ideas, ideas grouped into themes
- Data Dictionary: Defined list of data elements, their meanings and allowable values
- Document Analysis: Documented details of domain, notes and follow-up questions
- Focus Group: Discussion guide, scripts, report of participants agreements/disagreements
- Glossary: Defined list of terms unique to a domain

- Interview: Objective of interview, list of questions, interview notes, confirmation of notes

- Interface Analysis: Input/Output, Validation rules, Triggering Events
- Observation: Objective of observation, list of questions, detailed notes on process observed, confirmation of notes
- Prototyping: Screen prototype (data attributes, selection criteria, business rules); Storyboard or dialog map or
dialog hierarchy or navigation flow; Screen layout or mockup
- Req'ts Workshop: Agenda, list of questions, action items, documentation of requirements
- Survey: Survey plan, survey questions, analysis of results, and report of findings
9 Document Results of Elicitation 1 Stated requirements: requirements described from perspective of stakeholders
Activities 2
Stakeholder concerns: issues, risks, assumptions, constraints and other relevant information
10 Validate Elicitation Results 1
Confirmed requirements: requirements described from perspective of stakeholders and confirmed
by stakeholders
2
Confirmed stakeholder concerns: Issues, risks, assumptions, constraints and other relevant
information confirmed by stakeholders
 Business Analysis Deliverables
Tasks Deliverable
1
11 Plan Business
Manage Analysis
Solution Approach Scope 1
& Requirement
Scope Analysis: assessment of requirements to ensure that they fall within solution scope
2 Conflict resolution
3 Baselined requirements
Requirements Management & Communication

4 Approved requirements: Formal signoff of agreement of requirements

12 Structure Requirements for Traceability 1 Coverage Matrix including:
- Requirements
- Attributes
- Relationships
13 Manage Requirements Change 1 Maintained and Re-useable Requirements including:
- Impact analysis
- Requirement needed for long-term usage
- Storage
14 Create Requirements Package 1 Requirement Package including:
- Business analysis work products & deliverables
- Issue log
- Meeting agenda & minutes
- Work plan
- Requirements document
- Business analysis plan
- Traceability matrices… etc
15 Communicate Requirements 1 Communicated requirements including:
- Presentations (Slides, documents, prototypes… etc)
16 Define Business Need 1
Business Need including:
- Business Goals and Objectives
- Description of business problem or opportunity
- Desired outcome (ie: Increased customer satisfaction, improve safety…etc)
17 Determine Gaps in Capabilities to Meet 1
Business Need Required Capabilities including:
- Documentation of current capabilities (current state analysis)
- Gap analysis: assessment of insufficiency in current capabilities to meet business need
- Documentation of needed capabilities (future state: processes, staff, features, hardware needed to implement
solution)
Enterprise Analysis

- High level assumptions made about new capability meeting business need
18 Determine Solution Approach 1 Description of Solution Approach including:
- Type of solution components to be delivered (new process, software… etc)
- List of potential solutions
- Methodology to be used (build in house, outsource, re-engineering, tailoring… etc)
- Feasibility Report
19 Define Solution Scope 1 Solution Scope including:
- Major features and functions to be included in the solution
- Interaction of solution with external entities
- Description of business unit, process, systems impacted
20 Develop Business Case 1
Business Case Document including:
- Description of qualitative & quantitative benefits to be gained
- Description of total net cost of solution
- Result of risk analysis (technical, financial and organizational risks)
- Result measurement: assessment and evaluation of cost and benefit (is the initiative still on track?)
 Business Analysis Deliverables
Tasks Deliverable
211 Plan Business
Determine Analysis
Priority andApproach
Relative 1 List of Prioritized Requirements including:
Importance of Requirements - List of requirements
- Attributes describing relative importance to stakeholder and organization (likelihood of success,
implementation difficulties, business value…etc)
- Priority (high, low or medium)
22 Organize Requirements for Clarity to 1 Structure for Requirements including:
Stakeholders - Requirement template (BRD, SRS, Use Case…etc)
- Documentation of the relationship between templates
23 Specify and Modeled Requirements 1 Set of Analyzed Requirements including:
- Written requirements (from analyst perspective and describing solution)
- Matrices (requirement attributes, data dictionaries… etc)
Requirement Analysis

- Models (use case model, data model… etc)

- Requirement attributes
- Recommendation on improvements current business operation (automation, access to information,
reducing complexity of interfaces... etc)
24 Determine Requirements Assumptions 1 List of Assumptions and Constraints including:
and Constraints - Assumptions: unverified facts about something believed to be true
- Business constraints (budget, time, resource, skills… etc restrictions)
- Technical constraints (developing language, hardware, software... etc restrictions)
25 Verify Requirements 1
Verified Requirements including:
- Assessment of requirement quality (cohesiveness, completeness, consistency, feasability, testability… etc)
26 Validate Requirements 1 Validated Requirement including:
- Determination of business value delivered by each requirement
- Measurable criteria for each requirements assessing the success of requirement in terms of increasing
business value and meeting business need
- Determination of dependecies for realizing benefits needed
- Evaluation of if/how requirement is in alignment with business case
27 Assess Business Value Delivered by 1 Assessment of Proposed Solution including:
Proposed Solution - Matrix ranking of solution options
- List of non-required capabilities offered by each option
- Recommendation of best solution to be implement or termination of initiative if best solution cannot
be determined
28 Allocate Requirements Among Releases 1
List of Allocation of Requirements including:
and/or Solution Components - List of solution components and requirements associated with them (ie. Requirements associated with
business process, busines rule… etc)
- Determination of effective tradeoffs in regard to resource availability, restriction on solution and
requirement dependencies
- List of project phases/iterations and requirements associated with them
Solution Assessment & Validation

29 Identify Opportunities for Improvement 1

Post-Implementation Organizational Readiness Assessment including:
- Cultural assessment (assessment of belief, attitude, feelings and willingness to accept changes induced by
solution)
- Operational or technical assessment (assessment of organization maturity and preparedness for using solution)
- Stakeholder impact analysis (how will change induced by solution will affect job functions, activites, usability...
etc)
30 Define Transition Requirements to 1 Set of Transition Requirements including:
Move to New Solution - capabilities developped when organization enhance or replace existing solution
31 Validate Solution 1 List of Defects: list of solution outputs that stakeholders continously reject regardless of how great
they work. BA must include:
- Severity of defect
- Probability of occurrence
- Severity of business impact
- Capacity of business to absorbe impact
2 Mitigating Actions: steps that can be taken to reduce or eliminate defects
3
Solution Validation Assessment: given known defect, is solution able to meet business need
32 Determine Organization Readiness to 1 Solution Performance Assessment including:
Operate Solution - List of metrics for validating solution can meet goals and objectives
- Assessment of solution against defined metrics
- Recommendation of replacement or elimination of solution