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25th ECRB Customer Working Group

Thursday, 10 October 2013, 10:00 – 16:00
Energy Community Secretariat, Am Hof 4, 5th floor, 1010 Vienna

MEETING SCHEDULE
10:00 Start of the Meeting
11:30 Coffee Break (20 min)
13:30 Lunch Break (45 min)
16:00 Close of the Meeting

DRAFT AGENDA

Responsible / Accompanying
Agenda Topics
Required Action Documents

CWG Chair
1. Meeting Agenda Draft Agenda
[for approval]
CWG Chair Draft Minutes of 24th
2. Minutes of the 24th CWG meeting
[for approval] CWG Meeting

CWG Chair/Section
3. Report from 24th ECRB Meeting
[for information]

4. TF1 – Customer Protection Outline of the Social
- Information on the current status of the Outline of the Strategy in the
Social Strategy in the Energy Community Energy Community
- Treatment of vulnerable customers in the EnC- 2013 Treatment of
information on updated/2013 document ECS [information] vulnerable
customers in the
- EC WG on vulnerable customers- information on EnC
current discussions

5. TF2 – Tariffs and Prices
Mr Wagmann/ECRB
- Presentation of draft document Draft document TF2
Section [discussion]
- Next steps

6. TF3 – Customer Eduction
Mr Pichler / Mrs
- WS wrap-up
Dautovic / all
[information]

Energy Community Regulatory Board – ECRB

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Joint CEER.Collecting preliminary ideas 11. Any other business All [for information] 12.Presentation of draft document Draft document TF4 [discussion] . TF5 . Responsible / Accompanying Agenda Topics Required Action Documents 7.ECS [information] . TF4 – Customer Contracts Ms Stratulat . Next meeting CWG Chair Energy Community Regulatory Board – ECRB 2/2 . CEER RMC WG Update [for information] 10.Next steps 8. Work Program 2014 All [discussion] .Report from the CIRED Conference 2013.ECRB activities – update E – Control 9. Round table –the target of quality Ms Trhulj.Guidelines on Voltage Quality Regulation .