DIRECTED: FORMAL LETTER: Letter of Complaint

Raju a/l Lingam,

123 A, Lorong Bahagia,

Taman Sentosa,

07231 Bandar Baru Sentol,

Kelantan

_________________________________________________________________________

The President,

Bandar Baru Sentol Council,

Kompleks Utama,

07200 Bandar Baru Sentol 16 JUNE 2011

Dear Sir,

Uncollected Rubbish and Clogged Drains

As the representative of the community, I am calling to tell you that the 300 odd residents living in
Taman Sentosa are extremely unhappy about the lackadaisical attitude of the local town council towards
the uncollected rubbish and clogged drains in our area.

2. The rubbish in our area has not been collected for more than a week. The rubbish is supposed to
be collected on alternate days but this has not been the case. The uncollected garbage has attracted not
only flies and mosquitoes but also wild dogs which had attacked the residents on several occasions.
These stray animals also scatter the rubbish and make the roads dirty and smelly. As a result, residents
have to bear the discomfort of stench from the garbage and risk their health.
3. We are also disappointed with the town council workers for not clearing the clogged drains which
are filled with rubbish. The drains would usually overflow when there is heavy rain and the rubbish
would then flow into the compounds of our houses.

4. Due to dengue outbreak recently, we are really concerned about the residents’ health especially
the children. Fogging service also was not done accordingly to the schedule. The fogging also caused the
people to have breathing problem when we were not told the exact time of fogging.

5. We have made numerous appeals to the Municipal Council to look into our complaints but to no
avail. We have been putting up with this predicament for more than a week. We hope the health
authorities would do something to check these health hazards.

Thank you.

Yours faithfully,

Raju

(RAJU a/l MANIAM)