CERTIFICATE

Rajarshi School of Management and

Technology
(Udai Pratap College Campus)
Varanasi – 221002

Ph. No. 0542 –

2280674,228163
Director Fax No. 0542 – 2281062

CERTIFICATE

This is to certify that Survey Report entitled "CUSTOMER

SATISFACTION DUE TO SERVICE PROVIDED BY E-SHOPING SITES"

submitted by Ms. Kshipra Rai, Roll No. 11815100015 in partial

fulfillment of the degree of BACHELOR OF BUSINESS
ADMINISTRATION of MGKVP, Varanasi is a bonafide work for
academic session 2016-17.

In my opinion the report fulfill the requirement of the regulation & relating
to the nature and standard of work for BBA of MGKVP, Varanasi.

I recommend that research report may be sent for evaluation.

(Dr. Preeti Singh) (Mr. Brijendra Kumar)

(Co-ordinator) (Project Guide)