INTRODUCTION

LABOUR WELFARE:
Welfare is broad concept referring to a state of living of an individual or a
group in a desirable relationship with the total environment like ecological
economical and social labour welfare includes both social and economic contents of
welfare. Social welfare is primarily concerned with the solutions of various problems
of the workers sections of the society. The objectives of economic welfare are to
promote economic development by increasing production and productivity through
equitable distribution. Labour welfare is a part of social welfare conceptually and
operationally, it covers concentrations and development of human resource.

CONCEPT:
The concept of labour welfare implies the setting up of minimum desirable
standards and the provision of facilities like health, food, clothing, housing, medical,
assistance, education, insurance, job security, recreation, and so on. Such facilities
enable the worker and his families to lead a good work life, family life and social life.
Labour welfare also operates to naturalize life and social life from the harmful effects
of large scale industrialization and urbanization.

DEFINITIONS:
Royal commission on labour qualities defines the labour welfare as “One must
necessarily elastic being a some what different interpretation in one country from
another country according to the difference social customs the degree of
industrialization and education development of the works.”

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Oxford dictionary says labour welfare as an “effort to make life with living for
workmen”

I.L.O. says labour welfare is such services facilities and amenities established
either outside or an in the vicinity of undertaking to enables the workers to perform
their work in healthy land congenial surrounding and to provide them with amenities
conductive to good health and high morale.

In the words of Prof. H. S. Kirkaldy, “The whole field of welfare is one in

which much can be done to combat the sense of frustration of the industrial workers,
to relieve them of the personal and family worries, to improve their health, to offer
them some sphere in which they can excel others and to help them to a wider
conception of life.”

In the second Asian Regional Conference of ILO, it was stated that workers’
welfare may be understood to mean “such services, facilities and amenities which
may be established in or in the vicinity of undertakings to enable the persons
employed in them to perform their work in healthy and peaceful surroundings and to
avail of facilities which improve their health and high morale.”

According to Balfour committee, “Labour welfare refers to the efforts made

by the employers to improve the working and living conditions over and above the
wages paid to them. In its widest sense it comprises all matters affecting the health,
safety, comfort and general welfare of the workmen, and includes provision for
education, recreation, thrift schemes, convalescent homes”. It covers almost fields of
activities of workers e.g., social, economic, industrial and educational.

According to the Labour Investigation Committee, “Anything done for the

intellectual, physical, moral and economic betterment of the workers, whether by the
employers, by the government or by other agencies over and above what is laid down
by law or what is normally expected on the part of the contractual benefits for which
worker may have bargained.”

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THE OBJECTIVE OF THE STUDY:
 To know the importance of employee welfare in industries.

 To take the review of welfare Acts of employees provided by the Government.

 To know the role of unions in implementing employee welfare practices.

 To understand the extent to which the welfare measures provided by VD,

towards their employees.

 To know the level of awareness of employee about the various welfare

measures provided to them.

 To study how the welfare facilities provided help in increasing the

productivity and job satisfaction.

 To learn how welfare services provided to employees help organization to

build up a stable work force by reducing absenteeism and Labour turnover.

 To offer useful suggestions for improving the effectiveness of welfare

measures.

 To help the workers to put forward their suggestions and improvements

regarding the welfare measures.

 . To know the problems in implementing labour welfare measures in the

organization.

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 NEED FOR THE STUDY:

 The present study has been undertaken to study find out effectiveness of
employee welfare measures in Visakha Dairy.

 To find out the practical difficulties involved in welfare measures that can be
evaluated through this study.

 The study can be used to bring out the solution for the problem faced by the
employees availing the welfare measures.

 Through the study, company would be able to know the satisfaction level of
employee on welfare measures.

 To help the top management to improve their labour welfare measures

favorable to employees of the organization.

 The employers need welfare activities to discharge their social responsibility,

raise the employees morale use the work force more effectively.

 It helps to create an atmosphere of goodwill between the labour and

management and also between management and the public.

 The study gives a chance to both the employees and employers to

communicate with each other.

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RESEARCH METHODOLOGY:
The project is mainly based on two sources of the data. They are primary
source and secondary source.

PRIMARY DATA:
The primary source of data is applied for getting the required and relevant
information directly from the department heads and in the course of discussion with
executives. The following are the data collected through primary sources.

a. Types of welfare measures provided under Visakha Dairy

b. Refreshment courses conducted in the technical institute.

c. About the course covered through discussion with the employees and through
questionnaires.

SECONDARY DATA:
The Secondary source of data is collected through records and files from the
Administrative Building of Visakha Dairy and from the institutional guide and the
staff belongs to administration provided necessary information.

SAMPLE SIZE:
A sample of 100 employees is considered from various departments and
various positions are considered based on their education qualifications and
experience. Both male and female employees have been interviewed.

SAMPLE DESIGN:
A sample design is a definite plan determined before any data are actually
collected for obtaining a sample from a given population. Sampling is used to collect
data from limited numbers whereas census is used for large numbers. For the research,
Simple Random sampling is used.

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 LIMITATIONS OF THE STUDY
 Time was the major constraint as the mentioned period was nto enough to
collect the data in detail.

 Survey was done with the employee’s size of 100 as the employees of the
company work in shift.

 The collected information is mainly depend on interviews survey findings, and

from reports only.

 Findings based on this study cannot be used in other organizations. These

results are confined to only visakha diary.

 There are chances of misrepresentation responses. All the managers may not
have the same perspective towards the results.

 The biased view of the respondent is another cause of the limitation.

Employees may not be clear and sometimes the answers depend on their
mental condition.

 The changes of personnel prejudices and bias and bias were greater among the
respondents.

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 INDUSTRY PROFILE
INTRODUCTION OF DAIRY INDUSTRY
Milk is the food, which contains vitamins, proteins, fat and carbohydrates.
Every human being consumes milk at one time or the other, world health organization
suggests that the infants should be fed compulsorily with mother milk, because it
provides the entire necessary fats, proteins etc., which is essential for the growth of
the baby. If mother milk is not available they suggest animal milk. This shows what
major role milk is playing in our daily life.

India is the second highly populated country and is about to occupy the first
position. In India the major source of income is Agriculture, Dairying is a part of
Agriculture. Dairying is one of the best instruments for bringing up the socio-
economic development of the country.

Developing countries like India n rural people depend on agricultural income

like farming, Dairying etc. The India dairy is expected to retain its indigenous
character for a long time because of consumer tastes for articles of food so far
delicacies are concerned.

Dairy development in India has been most spectacular in recent years, while
chef- contributing factor to this achievement is the Anand pattern of dairy
cooperatives. No less creditable has been a concerned effort of the national dairy
development and the Indian dairy development. These two institutional have been
responsible for dairy development in India since 1970.

Dairying is considered as a whole when it considered as a whole when it

contains elements like production, procurement and marketing. “Kara District Co-
operative Milk Producers Union Limited “adopted this integrated approach. This
integrated approach in Dairying is proved to be successful with “AMUL” and later
this integrated approach came to be known as “ANAND PATTERN OF DAIRY CO-
OPERATIVES”.

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IMPORTANCE OF MILK:

Milk as we all know is a mixture of a variety of nutrients. Milk is a

polysaccharide constitute of our food. Milk on digestion gives glucose and lactose.

Milk Glucose + Lactose

We all know that our body does eventually stop growing outwardly, but our
bones and tissues don’t. They are constantly being renewed. In fact bones are alive
and they need constant supplied of calcium and other nutrients in order to be strong.

Milk provides at least 14 other important nutrients all performing different and
important functions. As part of a well balanced diet milk and other milk products are
important throughout our life.

As we grow into adulthood, we lend to consume les and less of milk. In

todays market place, where there is a bewildering array of milk products. There is a
milk product of almost every one.

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 MILK IN VARIOUS PARTS OF INDIA
Rajasthan dairy turnover up:

The Rajasthan’s Cooperative Dairy Federation Limited (RCDFL) has recorded

a turnover of Rs.159 crores during 1996-97, a 49% increases over previous fiscal
Rs.109 crores. Profitability too increased. Nine unions posted cash profit, size of
that earned cash profit with a single union producing a net profit.

Milk Testing Campaign in Jaipur:

Consumers of loose milk in Jaipur are cheated to tune of Rs.26 crores every
year by way of adulteration of water in the milk.

Milk testing campaign popularly known as “Doodah Ka Doodh, Pani Ka Pani”

was organized from 16th June, 1996 to 30th June 1996 covering prime localities of
Jaipur city.

More than 600 milk samples were tested in the presence of consumers and
they were simultaneously briefed about the importance of SNF in milk. Detailed
analysis shows that only 19% of samples were unadulterated and remaining 81%
samples were containing water percentage ranging from 10% to 40%. It was also
observed that tendency of selling milk after separating cream from milk is an increase,
it is observed that almost 66,000 filers of water was being sold in disgusted of milk
valuing to 7.2 lakhs per day, Gujarat milk Co-operative set export house status.

The Gujarat Co-operative Milk Marketing Federation Limited (GCMMF)

known from its Amul brand milk products reported an 11% raise in its export turnover
during the financial year ended March 1997 (from Rs.18.7 crores to Rs.20.5 crores to
Rs.20.5 crores) and it has been accorded the export house status.

It reported a 24% growth and sales figure reached Rs.1, 382 crores to Rs.1,
107 crore. Amul dairy with a yearly turnover of Rs.380 crores and daily payment of
Rs.70 lakhs to 5.51 lakhs members in 962 villages celebrates Amulutsav in its 50 th
year.

Goa to promote Dairy Industry:

Goa government is now focusing its effort on promoting dairy framing in the
state. A subsidy of 25% up to Rs.25 lakhs on investment is provided, giving this
sector the status of industry. Enhanced production will recue Goa’s dependence on
imports of milk from neighboring states. Over 45,000 liters milk comes in to the state

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daily from dairies in other states as local unions produce barely 50,000 liters of milk
per day.

Andhra Pradesh Federation Striving to stay a float:

Andhra Pradesh, “which set an enviable record in the growth of the dairy
products and in the launching of operation flood in the three decades prior to 1991,
appears to be heading for a decline in its position.

Experts have analyzed the causes of the regressing but corrective measures,
which should have been initiated, are still a long way off. The Andhra Pradesh Dairy
Development Co-operative Federation (APDDCF), which has major stake in the dairy
industry, is gripping with the situation to find a durable solution.

Poor utilization of infrastructure facilities and inability to take time measures

to tackle competition from private dairies had provided costly for the APDDCF whose
debt equity ratio stands at 1:1.36. The APDDCF has an installed capacity of 23.87
lakhs liters per day with 66 milk-chilling Centers, 7 Factories, 2 Major Dairies and 10
District Unions. It has 5683 Milk Co-operative Societies with an enrollment of 6.2
lakhs member producers. The State Government has extended financial assistance up
to Rs.35.48 crores of which Rs.26.1 crores came from plan fund. Of the total share
capital of Rs.28.58 crores, the Government share is Rs.18.18 crores.

In Andhra Pradesh procurement is mostly of buffalo milk, is subject to

seasonal flections. Despite the uncertainities, things went off weal for the federation
but liberalization policy of the Central Government has boosted the entire of private
enterprise in the dairy sector which has resulted in deep” cuts in the procurement of
milk by APDDCF.

Low productivity of milk cattle in the state and inadequate measure to upgrade
the cattle has also resulted in milk procurement. This situation had cascading effect
on the manufacture of milk products and the capacity had come down from 50% in
1993-94 to 43% in 1995-96. Production of milk products fell by 29% in 1995
compared to previous year. Of the 10 district unions, the finances of Godavari
District Co-operative milk producers union and that the Cuddapah have become so
poor that it has been decided to liquidate the two unions. However, the unions of East
and West Godavari district s for better viability and management. The Poddutur milk
union because of its heavy losses amounting to 13 crores, including 80 lakhs which as
to go as arrears to farmers, has been divided to be liquidate. In spite of a steep
reduction in the procurement of milk, the federation was able to maintain its sales
turnover at Rs.6.5 lakhs per day.

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 The federation has not been able to raise the sale price of milk in proportions
to rise in procurement costs. The cost of manpower per liter of milk increased from
Rs.1.33 in 1994-95 to Rs.1.72 in 1996-96 and to Rs.2.12 in 1996-97. The total
liability of the federation to NDDB stood at Rs.154.26 crores. The federation has
availed a loan of Rs.8.03 crores from the National Co-operative Development
Corporation to take up integrated dairy development in the non-operation flood areas
of Telangana Region. Through the objective of federation has shifted from social
responsibility to commercial viability, it has to maintain a balance between the two,
despite the high operational costs and low capacity utilization. In the organized sector
in A.P. 11 private units have been registered with an installed capacity of 8.67 lakhs
liters per day. In addition about 35 private units with a capacity less than 10,000 ltrs
per day have sprung up.

Raids on Uttar Pradesh Dairies to check adulteration:

Frequent reports on contaminations of milk and milk products have promoted

officials of the health department and U.P. to launch surprise inspection of dairies
across the state. The raids were conducted after a public cry against the neglect by
officials towards complaints of adulteration in packed milk-based products. A special
team of health officers was sent from Allahabad and Lucknow to raid dairies at
various places fellow in reports of harmful chemical urea being mixed in milk and
milk-based products.

Private dairies seek in to Karnataka :

The Karnataka State Government has received private organization Heritage,

Vintage and Niligiries to manufacture milk products and pasteurize milk. While the
state government does not have nor issued dormer to any of the 4 organizations, their
complaints against the private dairies having violated norms in milk pasteurization.
Minister of Animal Husbandry Mr. Ningaiah said violated norms in milk
pasteurization. Minister of Animal Husbandry Mr.Ningaiah said necessary action
would be taken and also stated that the Karnataka Milk Federation would be protected
from the danger posts by and private dairies.

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Milk to replace liquor in Haryana:

In order to cover up losses arising out of government policy liquor prohibition,

the Haryana tourism corporation plans to convert liquor hares at various resorts in to
milk bars. While final plans are yet to be formulated, sale of various products like
Lassi, Ice-Cream would be undertaken.

STRESS ON REVITALIZATION OF CO-OPERATIVES:

There is an urgent need to revitalize the milk co-operatives in the wake of past
liberalization era which has the mushrooms of a large number of private sector dears
all over India. The State have been instructed by the government and co-operative
owner dairies tightened their quality testing mechanism that stern action would be
taken against those found indulging in adulterating of milk and sale of such milk
which is a punishable offense under the provisions of “prevention of food adulteration
rule 1995”

FINANCE FOR HI-TECH MILK STERILIZATION:

Government of India and France had finalized a protocol under which a loan
of 47.7 million Frances is being extended to dairy sector in the country this year. Of
this, 27.7 million France had gave to NDDB and the rest 20 million francs i.e., 14
crores roughly to APDDCF for purchase and installation of high temperature short
time sterilization machine. The new machine in contract to the ultra treatment plant
under operation and APDDCF unit will process milk for keeping it in plastic
containers for at least 6 months to 1 year. At present such milk is made available in
tetra packs lasting only 3 months. The purchase of the machine followed a visit of an
official team of A.P. To France in 1995

Hence an understanding was arrived at for technology transfer. The machine would
have capacity to give out 50,000 its per day and the new milk packets will be made
available by next march.

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 SCENARIO OF DAIRY INDUSTRY
INTENRATIONAL SCENARIO OF DAIRY INDUSTRY

THE LIQUID MILK MARKET:

Average 14 billion of milk was produced every year in UK, 73 million tons in
USA and India’s production is around 75 million tons. Half of the total production of
milk is used for manufacturing other products. In UK the liquid milk sales has seen a
decline since the previous 10 years.

Since, 1980 more than 90% of milk was purchased from the milkman. By
1980 this declined to89% in 1985 to 81.9% in 1990 to 68.3% and by 1995 delivery
accounted from 44.5% of all milk purchased. Sales in supermarkets and small shops
increased in relation to the decline in doorstep share. The information collected on
international scenario was achieved from Internet and it was not updated to the
current year.

CONTAINERS:
36% of all the household milk sold in England, Scotland and Wales is sold in
glass bottles, with plastic containers claiming 50% of the market and cartons the
remaining 14%. Virtually all milk sold in glass bottles is sold in doorstep delivery
while disposable packaging accounts for almost all shop sales.

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MAJOR TYPES OF MILK AVAILABLE INTERNATIONALARE:

S.NO. TYPE OF MILK ENERGE FAT CONTENT

VALUE

1. Whole Milk 487 Calories 6.0%

2. Tonned Milk 387 Calories 3.0%

3. Low Fat Milk 270 Calories 1.0%

4. Skimmed Milk 194 Calories 0.1%

5. Homogenized Milk All fat is spread eveny

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 INDIAN SCENARIO OF DAIRY INDUSTRY

The main stay in Indian farmers has been agriculture and allied occupations,
farm animals especially cattle have been an integral part of rural India for thousands
of years. During the year 1920 military farms were established to supply adequate
raw milk to the stations. These were walls maintained and improved.

In 1946 the first farmers ‘integrated dairy co-operative was established in k

Kaira district at Anand, which later came to be know as “Amul”. Amul and Greater
Bombay milk scheme set together a faster pace of dairy developed with emphasis on
developed techniques of processing and marketing under Indian conditions.

Now, India with the total milk production of 109 million tones is the world's
highest milk-producing country for the past one decade and accounted for about
15% of the world milk production in 2009. The importance of dairy enterprise in the
national economy can be gauged from the fact that the value of output from milk
group is highest among all the agricultural commodities, accounting for nearly one
fourth of the value of output from agricultural sector.

The performance of the Indian dairy sector has been quite impressive. Milk
production in India increased from 17 million tones in 1950-51 to over 109 million
tones by 2008-09. During the past one and half decades (1990-2006), milk
production has grown at a rate of nearly 4% per annum vis a vis world growth rate
of 1.5 percent.

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INSTITUTIONAL SUPPROT TO CO-OPERATIVE DAIRYING:

INDIAN DAIRY CORPORATION:

The Indian Dairy Corporation (IDC) was set up under companies Act. on 13 th
February, 1970. It is a Government of India undertaking. The immediate need to
setup IDC was to handle the popularly known ‘Operation Flood”

India has emerged as the world’s top dairy nation with milk production
crossing 75 million tons in 1997-98. It is placed second in milk production when
compared to the USA. The Indian dairy industry production is estimated to have risen
from a low of 20 million tons to 75 million tons.’

Though our country has 25% of the total world agriculture animals, yet the
production of milk is only 6.5% of the world production. The Government started the
“Operation Flood” programme. India is the second largest populated country and
consumption of milk is also high. In order to meet the requirements of the people the
operation flood programmed was developed. In every five years plan emphasis is
even given to agriculture also which includes farming, dairying etc. In India the
state in which the production milk is high in Gujarat.

It is estimated that the per capital consumption of every Indian is 118 grams.
But the minimum requirement for good health is 210 grams per day. It is also
estimated that the consumption would be 64.40 millions tons in this year. Therefore,
it is necessary to develop dairy farming in India.

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INTRODUCTION:
Sri vijaya visakha District Coop Milk Producers Union Ltd., (Visakha Co-op.
Dairy) Visakhapatnam comprises of three districts viz., Srikakulam, Vizianagaram and
Visakhapatnam. These three districts are constituted in the Northern part of the
Coastal Andhra Pradesh and considered to be the backward region for Agricultural
and Industrial Development.

This Union was registered under Cooperative Act in 1973. This Dairy was
constructed with an initial capacity of 50,000 liters with an estimated cost ofRs.1.37
crores, with the assistance from NCC, New Delhi, which was commissioned in the
year 1977. This Union is converted to Mutually Aided Cooperative Act, 1995 with
effect from 08.07.1999 and its name is changed as Sri vijaya visakha District Milk
Producers Mutually Aided Cooperative Union.

The Production and procurement started increasing year by year with more
participation of the rural farmers. The handling capacity of Visakha Coop Dairy has
been enhanced from time to time as stated below:

2010-11 - 2,00,000 – 3,00,000 Lts per day

2011-12 - 3,00,000 – 3,50,000 Lts per day

2012-13 - 3,50,000 – 4,00,000 Lts per day

2013-14 - 5,00,000 – 5,50,000 Lts per day

2014-15 - 6,00,000 Lts per day

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SRIVIJAYA VISAKHA MILK PRODUCERS COMPANY LTD.

QUALITY POLICY

“Visakha Dairy endeavors to be one of the best processors of milk and

manufactures of milk Products in India. E is committed to provide hygienic, safe and
nutritious products to achieve customer satisfaction and in turn improve the economy
of our member producers. To this effect the management is committed to implement,
maintain and continually improve the quality and food safety (HACCP) system in
dairy”

MISSION STATEMENT OF VISAKHA DAIRY

“Visakha Dairy is committed to enhance the Milk Procurement through
Technical inputs by providing quality services tour Memos” producers by ensuring
economic viability to improve social economic conditions of our Members. Visakha
Dairy is also committed to supply quality milk and milk products to consumers. The
Visakha Dairy shall become top dairy in the country with its inspired team of
employees”.

UNIQUE ACHIEVEMENTS:

 Visakha Dairy stands second in milk procurement and sales after Anand
Dairy.

 Visakha Dairy is the market leader in Coastal Andhra Pradesh; Visakha Dairy
is the leader in milk industry and got a very high market share of about 75%.

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DEPARTMENT IN VISAKHA DAIRY:
 Finance Department

 Personnel Department

 Purchase Department

 Marketing Department

 Civil Department

 Engineering & Maintenance Department

 Production Department

 Quality Department

 Stores Department

 Dispatch Department

 MIS Department.

HISTORY OF THE COMPANY/ORGANISATIONAL PROFILE

The Milk shed of Sri Vijaya Visakha Cooperative Milk Producers Union
Limited (visakha Coop Dairy), Visakhapatnam comprises of three districts
Srikakulam, Vizianagaram and Visakhapatnam. These three districts are situated in
the Northeastern part of the coastal area of Andhra Pradesh state and considered to be
backward for Agricultural and Industrial Development.

The Srikakulam district is declared as the backward district for the industrial
development and the Government has sanctioned subsidy and also sales tax
exemption for five years for the date of starting of an industry. The perennial source
of was for irrigation through revivers and reveres is also very much limited especially
in Visakhapatnam and Vizianagaram districts. Therefore, the rural farmers mostly
belonging to small and marginal categories have necessarily in depended on some
other source of income for their live hood.

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GENESIS OF THE ORGANIZATION:

The Government after considering dairying is one o the best instruments for
bringing socio-economic development in the rural areas has started a Dairy with an
a handling capacity of 10,000 liters per day in 1966. Dairy not only created
subsidiary occupation to the rural farmer by rating reasonable market price for this
produce at his doorstep by also meets the demand of the urban consumers for the
supply of hygienic quality milk at reasonable price.

After observing the success of the small dairy, the present new dairy was
constructed with an initial capacity of 50,000 liters per day taking load of Rs.98.50
lakhs from National Co-operative Development Corporation, which completed and
commissioned during the year 1977. This dairy was registered under cooperative
societies act in 1964. At the stage the area of operation was limited to Visakhapatnam
district only. The farmers look lot of interest in dairying after realizing it as the
subsidiary occupation as it is giving them regular income for their livelihood.

With the result more and more small and marginal farmers and agricultural
labors joined in this stream for increasing their economy at the village level utilizing
the infrastructure available at their doorsteps. When the AP State has adopted “Anand
Pattern” for dairy development through Operation Flood (OF) programme this
cooperative dairy has also joined in the line in 1981 and become a member of the AP
Dairy Development cooperative Federation Limited at Apex.

At this stage, the union comprising of the districts viz., Srikakulam,

Vizianagaram and Visakhapatnam was formed under the name of “Sri Vijaya Visakha
District cooperative Milk Producers union Limited” during the year 1981-82. The
union is converted to mutually aided cooperative Act, 1995 from 08.07.1999 and its
name also changed as “Sri Vijaya Visakha District Milk Producers Mutually Aided
Cooperative Union Limited”. Then after it is converted to under Company Act, 1956
from 06.01.2006 and its name also changed as “Sri Vijaya Visakha Milk Producers
Company Limited”.

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THE PLANT INSTALLED CAPACITIES ARE AS FOLLOWS:

S.No Name of the Unit Preent Handling Peak Handling

Capacity (Lts/Per During 2000-2001
Day) (Ltrs/ Per Day

1. Visakha Dairy 2,00,000 2,70,000

2. MCC, Narasipatnam 50,000 41,311

3 MCC, Ramabhadrapuram 30,000 23,090

4 MCC, Srikakulam 20,000 16,000

5 MCC, Vizianagaram 20,000 25,896

6. MCC, Tuni 20,000 15,388

7. MCC, Tekkali 6,000 800

MILK PROCUREMENT:
The Union is procuring Milk through a network of 800 Primary Milk
Producers cooperative societies and 736 Milk Producers Association centers in the 3
districts of Visakhapatnam, Vizianagaram and Srikakulam. The average daily
procurement of this Union during 1997-98 is 1, 88,900 liters per day. The payment
for the milk procured is made once in fortnight based on the fat and SNF contents of
the milk supplied. The milk transported to the dairy and its units through a network
of 54 milk routes in three districts.

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A. TECHNICAL INPUTS PROVIDED FOR MILK PRODUCTION
ENHANCEMENT

The Visakha Union is not only procuring, processing and marketing the milk
which collected from various inputs to the Producers to improve their cattle wealth
and also to improve socio-economical living standards through increase in milk
production...

The following inputs are provided to milk producers:

 Animal health Care

 Co-operative Development / Institution Building Program

 Feed and Fodder Activity

 Premixed cattle feed is being supplied at the rate of Rs.4.00/Kg

 Distribution of fodder mini kits on 50% subsidy etc.

 Extension activities

 Film Shows

 Pamphlets and charts distribution.

 Cattle insurance scheme.

 Artificial Insemination for increasing cattle population

 Decentralized Veterinary Units

 Women Cattle Care Program

 Cattle shed construction, renovation subsidy

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B. VETERINARY HEALTH CARE
346 veterinary first aid centers are functioning in the Union. These centers are
started where there are no A.H. Department institutions. On view of the employees of
Dairy Coop Society is trained in veterinary first aid that is attending to this work.

The union is presently having 14 emergency routes in Visakhapatnam District

with different mandals in three districts to cater the emergency veterinary needs of the
milk producers. The medicines are supplied on free of cost.

C. NO. OF CONSTRUCTED SOCIETY BUILDINGS IN VARIOUS

DISTRICTS IS AS FOLLOWS:
Visakhapatnam district 472

Vizianagaram District 132

Srikakulam District 102

D. TRAINING CENTER
The Union has its own Regional Training Center near hanumanthawaka with
boarding and lodging facilities and is imparting for the society personnel in the
following fields.

 40 Days A1 Program

 30 days Paid Secretaries Training

 20 days A1 Program

 10 days Veterinary First Aid Training

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 FODDER FARM
In the Training center premises of Fodder farm is established both for
demonstration to the trainees and seed multiplication. The following fodder
grassers are grown in the farm.

1. CO – 1

2. NB – 21

3. Para

4. Gunia

During the year 1997-98 fodder slips to cover an area of 130 acres were
produce and distributed to the milk producers free of cost.

WELFARE ACTIVITY FOR THE MILK PRODUCERS &

EMPLOYEES:

The Union has constituted a Trust by name ‘Milk Producers and Employees
Educational, Health & Medical Welfare Trust” in the year 1989 with an objective
to provide educational, health and medical facilities to the milk Producers, dairy
employees and their children. It is not out of place to mention that this is a unique
enterprises embarked upon by this Union in the entire state.

For this initially, an English Medium School was started in private

accommodation from LKG to 2nd standard with strength of 90 children during the year
1986. By the year 1996 the strength was increased to about 800 with teaching staff
strength of 55. The school is now running up to 10th standard and upgraded to Junior
College from 1997-98.

Permanent school building complex was constructed for the school with a total
outlay of 1.00 core for ground and first floor for providing accommodation in the first
class rooms in the ground floor and hostel accommodation in the first floor t the
children of rural farmers. The buildings were inaugurated on14.06.1993, and the
School was shifted to that building. Further, with a total outlay of Rs.2.00 crores, 60
bedded super specialty hospital w as constructed to cater the needs of rural farmers
and employees of Visakha Union.

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LIFE INSURANCE SCHEME TO THE MILK PRODUCERS:

During the year 1997-98 as a Welfare Measure to the milk Producers, Life
Insurance Scheme and Accidental Policy were cohered t nearly 1.00 lakhs farmers in
this union, under this Scheme, an amount of Rs.10000/- is being paid to the farmers
on natural death up to an age limit of 60 years without collecting any premium from
the farmers. So far 600 members covered under this scheme from 05/97 to 03/98. To
meet this expenditure this union welfare measure expenditure.

Secondly, this union has taken up an accidental policy with UTI Company
covering 1.20 lakh farmers and the devised family can get Rs.20,000/- under this
Programme. This is only small attempt to help the farmers to support moral courage
when they were in desserts by loosing their family-earning members.

MILK POWDER PLANT:

At the receipts of milk exceeded the 2,00,000 liters per day capacity and the
peak procurement was reached to the level of 2,14,000 liters during the year 1992,
whereas the local liquid milk sales is about 1,00,000 liters per day, the surplus milk
is to be converted in to products.

For this process of conversion, the surplus milk is being sent to Vijayawada by
incurring heavy expenditure on transport along involving a risk of long distance
transportation of the highly perishable product; in addition huge amounts were paid to
MPF, Vijayawada towards conversion charges of the Skimmed Milk Powder. Being
on the above facts, the circumstances lead to establish a Milk Powder Factory with a
capacity of 13 MTs per day at Visakhapatnam with a capital outlay of Rs.7.00 crores,
which was commissioned during May 1998.

New Projects have been taken over by Visakha Dairy to improve quality of the
products and satisfy the customers. Due to the extension and welfare activities taken
up by the Visakha Union, Dairying has almost become a main occupation for the milk
producers in the drought districts Srikakulam, Vizianagaram and Visakhapatnam
especially where the rains are insufficient.

25 | P a g e
 Thereby the milk procurement was surpassed the capacities of various levels
of the Dairy. Therefore necessary arose for the expansion of the Dairy capacity for
handling the excess milk procured. For this the following projects were planned and
are under active execution.

Fat handling Unit-H ice bank system refrigeration plant and butter deep Freeze
with an estimated cost of Rs.24 lakhs. Milk pouch-packaging unit-II with cold store
and plant room with an estimated cost of Rs.2.56 lakhs. UHT/ASPETIC Milk plant
with preprocessing and packaging machines on differed payment basis with an
estimated cost of Rs.484 lakhs.

3. DEVELOPMENTAL ACTIVITIES:
Women Dairy Project:

The A.P. Dairy Development Federation Limited, an enterprise of one million

farmers is striving hard to provide year found market at the doorsteps of the farmers
for the surplus milk available in the rural areas and supply quality milk and products
at reasonable price to the urban consumers for the past three decades.

Recognizing the need to involve more and more women into directing for
dairy development of cooperative lines federation proposed to the Government of
India for financing women Dairy Project. The Government of India sanctioned the
project for 3 organize of the state viz. Rayalaseems, Telangana and Coastal to
organize 580 women dairy cooperative with 25,760 women members during the
project period of 3 years starting implementation from 1997-98 onward.

The objective of the Programme is to empower village women engaged in

dairy farming to improve milk quality and productivity. The village women are
educated through an all women training team on:

 Good dairy practices including good feeding and breeding practices

 Animal care and treatment
 Sustainable agricultural practices
 Personal health, hygiene, water conservation and economic independence.

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 COOPERATIVE DEVELOPMENT SCHEME:
With the financial assistance from National Dairy Development Board, the
Cooperative Development Program has been started during 1980 with the following
staff.

 One Assistant Manager.

 Two Male Supervisors.

 Two Lad Instructors.

OBJECTIVES OF THE SCHEME:

 To considerate the existing cooperative networks and induces institutions
strengthening.

 To increase all round member participating and to sensitize the members

cooperative management.

THE FOLLOWING ARE DIFFERENT COOPERATIVE

DEVELOPMENT PROGRAMMES:
 Women Education Programme

 Member Education programme

 MCM SEMINAR/Training.

 Chairman orientation/leadership development programme.

 Paid secretary Orientation Programme.

 R & I Orientation and Motivation Programme.

 School Children Orientation programme

 Women Club

 Youth forum

27 | P a g e
BULK COOLERS:
 There is time saving for the farmers in supply of milk to their respective
village milk collection centers both AM & PM.

 The quality of milk will be maintained by restricting the transit me.

 The weighment and testing of milk will be done in the presence of the
representatives who bring to the bulk cooling points.

 The expenditure involved in transport of milk both times will be reduced by

50% by collecting milk once in a day through milk tankers.

CONCEPT:
This union is planning to establish a tartaric factory which will produce
tartaric packet milk have a self-life for months and these terabit milk packs can be
marketed within the state and outside state as then is a big demand for this product.
To have a self-life, it is essential that quality is play’s a grater role. To maintain the
quality of milk, the bulk coolers will play grater importance. With the concept the
bulk coolers are going to be established in this union.

SOCIETY LEVEL PROMOTER BASED PROGRAMME:

Under the joint partnership with 1 SPA, this union programmed to launch a
society level promoter based programme from the financial year 1997 – 98 with a
capital out lay of Rs.30.00 lakhs to cover 60 MPC in two chilling center areas in a
period of two years.

28 | P a g e
CONCEPT:
To bring about a gender balance development in the selected villages through
society based program.

SPECIFIC OBJECTIVES:
 To improve knowledge of the rural women on better techniques in Dairy
Management and clean milk production.

 To promote fodder production

 To develop to skills for rural women on management of institutions like dairy

cooperative society as self-managers and self-dependents.

 To develop to skills for rural women on management of institutions like dairy

cooperative society as self-managers and self- dependents.

 To promote thrift activities, health, breeding programmes management cattle

insurance etc.

FINANCE & ACCOUNTS:

The financial operations of Visakha Coop Dairy, Visakhapatnam has been
increasing with a remarkable growth rate year by year since 1995-96. The turnover
had increased from Rs.63.00 Crores to Rs.277.00 Crores in 2005-06. For a glance the
year wise financial performance is stated below:

Year Turnover Rs. (In Crores)

2012-13 151-45

2013-14 181.14

2014-15 211.11

2015-16 234.13

2016-17 296.21

MARKETING:
29 | P a g e
 At present, Vishaka Dairy has total no. of 2172 Milk Booths, out of which 450
outlets are selling milk and milk products round the clock. Vishaka Dairy is
supplying milk and milk products in the four districts of North Coastal Andhra viz.,
Srikakulam, Vizianagaram, Visakhapatnam, Kakianda, Rajahmundry and Tuni in East
Godavari Districts.

Vishaka Dairy is distributing milk through 36 routes for a wider coverage and
accessibility of the public. Vishaka Dairy has been doing many of sales promotion
activities with innovative ideas for development of milk market.

1. Promotional Activities :

a. Hoardings

b. Glow Sign Boards

c. Wall paintings

d. Banners, Carry bags

e. Press Ads etc.

2. Consumer, Education Program.

Test your Milk Program and door-to-door campaign by a survey team.

3. Training to Field Staff: to upgrade the skills.

4. Milk Products: are being sold through Distributors.

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WELFARE MEASURES TO THE FARMERS & EMPLOYEES:

1. This union has established a welfare trust for the milk producers and
employees for education and health. It constructed a School and Junior
College running with strength of 872 students.

2. Constructed a 60 Bedded Hospital in sheela nagar which provides medical

facilities to farmers and milk producers at a nominal price.

3. Natural Death Welfare Scheme for the Milk Producers who are registered
milk producers and supply milk on a continuous basis.

4. Implementing Gopal Raksha Scheme for the Welfare of Cattle and milk
producers.

5. Construction of small bridges on Rivers and streams under Janmabhoomi

Programs at C.Bhogapuram, P.P. Agraharam and Kailasapatnam.

6. Desalting of irrigation tanks to help the farmers to increase their yiled by

Visakha Dairy.

7. Digging of bore wells for drinking water for farmers and their cattle.

8. Constructed reservoir at Karaka Village in Butchayyapeta Mandal under

Janmabhoomi Programme.

9. Construction of Milk collection buildings under janmabhoomi programme

which is major milk stone.

10. Constructed the following number of community welfare centers in,

Visakhapatnam-85, Vizianagaram-43, Srikakulam-25.

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CONCEPT OF EMPLOYEES WELFARE

The Directive principles of state policy in our constitution refer generally to

the promotion of the welfare of the people. In its specific application to the working
class, securing just and humane conditions of work has been highlighted, but what
these actually imply cannot be specified in rigid terms for times. The Indian labour
Organization defined labor welfare as “such services, facilities and amenities as
adequate canteens, rest and recreation facilities, arrangements for travel to work and
for the accommodation of works employed at a distance from their houses, and such
other services amenities and facilities as contribute to improvements in the conditions
under which workers are employed”.

The [International Labour Organization] ILO at its Asian Regional

Conference, defined labour welfare as a term which is understood to include such
services, facilities and amenities as may be established in or in the vicinity of
undertakings to enable the persons employed in them to perform their work in healthy,
congenial surroundings and to provide them with amenities conducive to good health
and high morale.

The committee of Experts on welfare facilities for Industrial workers

convened by the Indian labour court in1963 divided welfare services in to two
groups:-

a. With in the precincts of the establishment and

b. Outside the establishment.

WELFARE AND AMENITIES WITH IN THE ESTABLISHMENT

It is the employer’s responsibility to provide facilities within the precincts of

on establishment, as they from a part of working conditions. This has also been the
underlying principle of the policy adopted by the Government. For many
components of such welfare, Legislation in the country has set certain minimum
standards. Improvements upon them been left to the employers.

The facilities with in the precincts of the establishment are regulated by the
factories Act, 1948, the plantation Labour Act 1951, and the mines Act, 1952. The
factories Act also requires the factories employing five hundred of more workers to
appoint a labour welfare officer to look after the welfare of the works. State
Governments have been empowered to frame rules to prescribed standard and to grant
exemptions, wherever considered necessary. They laid down elaborate standards for
all welfare amenities, keeping in view mainly the requirements of all workers.

32

32 | P a g e
 FUNCTIONS OF EMPLOYEES WELFARE

CONDITIONS OF WORK ENVIRONMENT

1. Working conditions:

a) Temperature
b) Ventilation
c) Lighting
d) Dust, Smoke, Fumes and Gases
e) Noise
f) Humidity
g) Posture Simple
h) Hazard and Safety water disposal (drainage)
i) Provision of proper bathing and Washing facilities

2. Factory sanitation and cleanliness:

a) Provision of urinals in factories

b) Provision of spittoons
c) Provision for the disposal of waste and rubbish
d) Provision for water disposal (drainage)
e) Provision of paper bathing and washing facilities
f) Cleanliness, White-Washing and repair of buildings and workshops
g) Care and maintenance of open spaces, gardens, roads, etc.

33 | P a g e
 3. Welfare Amenities:

a) Provision and care of drinking water

b) Canteen Services
c) Lunch
d) Rest room
e) Crèches
f) Clock rooms
g) Other amenities

EMPLOYEES HEALTH SERVICES:

1. Factory health services:

a) Medical examination of employees

b) Factory Dispensary and clinic treatment

c) First aid facility
d) Treatment of accidents
e) Health education and research

2. Workers Education:

a) Education to improve skills and earning capacity

b) Literacy
c) Library, audio visual education, lecture programmers
d) Worker’s educational scheme and its working

3. Economic Services:

a) Employees’ Co-operative Societies

b) Grain shops and fair price scheme and its working

34

34 | P a g e
 4. Housing for Employees and community services. Study of the working of
welfare Acts:

a) Factories Act

b) Employees State Insurance Act

c) Minimum Wages Act.

5. Social Work in Industrial setting:

a) Family Planning

b) Employee counseling.

35 | P a g e
 SAFETY MEASURES

EMPLOYEE SAFETY

Since the beginning of the present century, employee safety and health
problems at work have been engaging attention of the psychologists, Sociologists and
industrial engineers.

Psychologist are concerned with the theoretical considerations of accident

causation and the research into accident control, through proper selection, training
and education of the employee; and the social and psychological factors that
influenced the individual’s behavior in general.

Engineers and safety officers usually render necessary practical advice on

creation aspect of safety in industry. They look upon prevention of accidents
basically as engineering problems to be trickled through proper designing of
mechanical safety devices.

In fact, accident prevention and safety are interrelated and, therefore, required
a multi-dimensional approach. Its importance has increased because of large-scale
industrialization in which human beings are subject to Mechanical, Chemical,
Electrical and Radiation Hazards, besides; modern industry is characterized by
complicated Mechanisms, intricate job requirements, and fast moving production
lines. One of the important consequences of all this is increased dangers to human
life through accidents.

36 | P a g e
SAFETY WHO’S RESPONSIBILITY:

Safety is primarily the responsibility of the Management. This responsibility

should rest on the shoulders of all cadres of Management, such as Plant Manager,
Production Manager, Chief Engineer, Personal Manager, Maintenance Engineer,
Individual foreman Safety officer or Director.

Every Organization should formulate and implement a safety policy. The

procedure to be adopted naturally depends upon is of a company the number of plant
operates, the nature of the industry in which it is engaged, the production technology
uses, and the attitude of the top management. After it has spelt out its safety policy, a
company should establish a safety programme, the primary goals of which should be
reduce the numbered of hazardous factors which are likely to cause accidents, and
develop safe working habits among its employees.

SAFETY ORGANISATION:

A safety organization and a safety committee are set up by an organisation.

The following facts should be given due consideration in any safety.

Organization Program:

a) Safety programs must have top management approval, sanction and support.

b) Responsibility for safety must rest with the supervisory personnel.

c) Safety must be given equally important consideration with that of other

factors of production.

d) Provision must be made for prompt Action in the elimination of mechanical

and personal hazards.

e) A define safety programme must be developed to educate all employees in

safety and to secure their Active cooperation in the effort to eliminate
accidents.

f) Safety must be included in all phases of planning, purchasing, supervision

and operation.

37 | P a g e
APPRAISAL OF EMPLOYEE ATTITUDE TO SAFELY

PROGRAMMERS:
A knowledge of attitude of the employees to the safety programmes developed
for them and the specific measures adopted for that purpose – such as the setting up
of bulletin boards, displays of safety measures, pamphlets, booklets posters,
magazines and information to employee of an organization. The safety committee
may discuss the problem of safety with the employees, get and Act on their
suggestions, and undertake attitude surveys.

SAFETY EDUCATION AND TRAINING:

Safety Education for all levels of management personnel and for employees is
vital for any successful safety programme. The goal of safety education is two fold:
to develop safety consciousness among employees and build up a favourable attitude
on their part towards safety consciousness among employees and build up a
favourable attitude an their part towards safety measures and precautions; and,
secondly, to ensure safety work performance on the part of each employee by
developing his skill in the use operation of safety equipment.

Training is concerned with providing immediate job knowledge, skills and

methods of work, besides bringing home to the employee an awareness of the
hazards he is likely to encounter in the course of his work in particular department or
a particular job, and impressing upon him the need for a prompt report of any
personal injury, for importance of good house – keeping an avoiding machine
hazards, for talking precautions to prevent the outbreak of a fire, for using hand tools
properly and for protecting his eyes. Safety publicity should be undertaken by
displaying posters and the screening films, and by arranging safety suggestion
schemes.

38 | P a g e
SAFETY PROGRAM AND POLICY:
The first step in involving a safety program is to have a safety policy. Policy
Specifics the goals of the company and designates the responsibilities and authority
for their achievement. Specifically, safety policy must be containing a declaration of
organization’s intent and the means by which the intent is to be realized. As a part of
the intent the statement should emphasize four fundamental points;

a) The safety of employees and public is of paramount importance.

b) Safety will take precedence over expediency.

c) Every effort will be made to involve all Managers, Supervisors and

Employees in the Development and Implementation safety procedures.

d) Safety legislation will be complied with, in the as well as the later of the law.

39 | P a g e
 NEED FOR WELFARE MEASURES

The real need for welfare arises from the two basic conditions generally
known as the long arm of the job and the social invasion of the factory. The working
environment of any job in a factory or mine or a work shop imposes some adverse
effect on the workers because of the heat, Noise, and order, Fumes etc. involved in the
manufacturing process.

There are also Occupational Hazards and Environmental Problems inherent

and inevitable in the manufacturing process itself, which cannot be removed or
reduced. As a result productive devices and compensatory benefits have to be
provided for the welfare of the workers. This can be referred to as the ‘Long arm of
the job” which stretches out its adverse effect on to the worker, long after his normal
working hours, affecting his Physical and Mental well-being. Hence, the need for
welfare services within the factory or workplace is felt.

The aspect of’ social invasion of the factory’ when a worker comes to his
working place, he is not an isolated individual but a member of society having family
members. A worker need to be satisfied regards his culture and living environment.
Welfare unit is provided to the social security to industrial workers, the common as an
Actor and number of status. The permanent among them are:

1. Factories act, 1948.

2. Workmen’s compensation Act, 1923.

3. Maternity Benefit Act, 1961.

4. Employee’s State Insurance Act, 1948.

5. Contract Labour (R&A) Act, 1970.

6. The Equal Remuneration Act, 1976.

7. Child Labor (Prohibition and Regulation) Act, 1986.

8. A.P. Labour Welfare Fund Act, 1987.

9. Employee’s Provident Fund and Miscellaneous Provisions Act, 1952.

10. Payment of Gratuity Act, 1972.

11. Industrial Distribute Act, 1947.

40

40 | P a g e
FACTORIES ACT, 1948.
The main Focus of the Act is on Employees Health, Welfare and safety. The
Act provides for provision of facilities for washing, storing and drying clothing, first
aid, canteens, shelters, Rest rooms, Lunch rooms and Crèche etc. It is the
responsibility of the employer to provide the above statuary welfare facilities under
this Act.

THE WORK MAN COMPENSATION ACT, 1923:

The Act provides for the payment to the workman compensation for injury by
accident, arising out of and in the course of employment. In case of death or
disableshment, compensation is payable to the employees.

MATERNITY BENEFIT ACT, 1961

The object of the Act is to provide for maternity benefit and certain other
benefits to women employees to working in factories and other establishment’s Leave
with pay of twelve weeks for the purpose of Maternity Related confinement and six
weeks for abortion is required to be given by the employer to women employees,
under this Act.

EMPLOYEE’S STATE INSURANCE ACT, 1948.

The main objective of this Act is to provide the certain benefits to the
employees in case of stickiness, maternity and employment injury. The Act provides
for stickiness benefit, disablement benefit, and depended benefit subject to periodical
payment by the injured employee. This Act is applicable to the employees working in
the covered establishment of the notified area.

41 | P a g e
THE EQUAL REMUNERATION ACT, 1976.
The equal remuneration Act provides for payment of equal remuneration to
men and women workers for it work or work of a similar nature and for the
prevention of description on grounds of sex, against women in the matter of
employment.

CHILD LABOUR (PROHIBITION AND REGULATION ACT),

1986.
The Action prohibits the engagement of children in certain occupations and
process, which are considered unsafe and harmful to child workers who are of tender
age, and aims at regulating the condition of work of children in certain other
employments.

ANDHRA PRADESH LABOUR WELFARE FUND ACT, 1987.

The Act Provides for the constitution of a fund for financing of Activities to
promote welfare of labour in the state of Andhra Pradesh and for the establishment of
a board for conducting welfare treated activities.

EMPLOYEES’ PROVIDENT FUND AND MISCELLANEOUS

PROVISIONS ACT, 1952.
The main object of this Act is to provide for provident fund, Employee
pension and deposit linked Insurance for employees working in factories and other
establishment. The Act contemplates a contribution by the employer towards
provident fund. It also provides for an employee pension, out of the contributions
made by employer as prescribed in the Act and scheme. Employees are allowed,
withdrawals for certain specific purposes like, house building, Children’s marriage or
Education etc.

42 | P a g e
PAYMENT OF GRATUITY ACT, 1972.
The Act provides for payment of gratuity to employees working in factories,
mines. The act enjoins upon the employees to pay gratuity at the rate of fifteen days
wages for every completed years of services with a ceiling of twenty months wages
(over all ceiling Rs. 3.5 lakhs) to employees who have put in minimum period years
of service in case of death of an employee the minimum period years of service, in
case of death of an employee the minimum period condition is relaxed.

CONTRACT LABOUR (R&A), ACT 1970.

The maintain object of this Act is to regulate the employment of the contract
labour in certain establishment. The Act provides for welfare and health of contrast
labour including provisions relating to canteen, rest rooms, and first aid facilities.
The Act enjoys the principal employer, the responsibility for payment of wages and
compensation in case of accidents and in case of non-payment of the same by the
contractor.

INDUSTRIAL DISPTUE ACT, 1947.

This Act provides the employees and workers for the investigation and
settlement industrial disputes, thus in the Visakha Dairy follows industrial dispute Act.

WELFARE MEASURES AND ACTIVITIES

Visakha Dairy considers the human resources as the most important of all the
resources in the company. Therefore, in its pursuit of enriching the quality of life of
its employees and to satisfy their needs, the company has taken several initiatives for
providing statutory welfare measures as per the provisions of factories act 1948.

As regards non-statutory welfare measures, it has been providing facilities for

education, hospital, co-operative societies etc. with a view to impact and propagate
the feeling that the “company cares for it is employees. The details of important
welfare measures that are implemented in the Visakha Dairy are as follows:

43 | P a g e
STATUTORY WELFARE MEASURES
a. Canteen facilities

b. Baby crèche

c. Water coolers

d. First Aid Facilities

e. Leave Facilities

f. Maternity leave

g. Other provisions

h. Contributory provident fund

i. Bonus

j. Gratuity

k. Workmen Compensation

A. CANTEEN FACILITIES:
Canteen at Visakha Dairy is running satisfactory. The members of recognized
union run canteen. Management renders and aid of Rs.10, 000/- month and 85 liters
of milk to the canteen. The management provides cooking gas, water facilities and
electricity for breakfast nearly 100 to 150 employees and around 300 employees have
their lunch to canteen.

Prices
S.No. Items
(Rupees)

1. Tea 5

2. Idly 10

3. Puri 10

4. Meals 20

5. Extra Rice 5

44 | P a g e
 Canteen is provide with all facilities fully furnished with dining tables and
chairs and also equipped with fan and lights night meals (night shift employees) are
provided by the canteen.

B. BABY CRECHE:
It is facility vary useful for women employees in any organization. But
according to my finding there is no such crèche facility in Visakha Dairy.

C. WATER COOLER:
Adequate number of water coolers for drinking and facilities for washing are
provided in each department throughout the Visakha Dairy.

D. FIRST AID FACILITIES:

In the first aid boxes with the required contents like plasters, small basin,
scissors, cotton roll, tincture iodine, bandage rolls, eye and ear drops, local antiseptic
cream, paracetamol tablets etc. have been provided in Visakha Dairy. The fact is
under the supervision of personnel trained to give first aid and they are regularly
replenished with required materials.

E. LEAVE FACILITIES:
* Casual leaves : 15 days for office staff

* Casual Leaves : 30 days for plant/field site employees

* Sick leaves : 20 days

* Earned Leaves : 30 days credited twice per year

* Maternity Holidays : 12 Weeks

* Optional Holidays : 5 days

* Public Holidays : 5 days

45 | P a g e
F. OTHER PROVISIONS:
Other provisions of the factories of Act, provision of rest-room, sitting
arrangement, latrines, safety provisions, appointment of welfare officer’s etc are
strictly followed.

G. GRATUITY:
Employees are paid gratuity terms of the payment of gratuity act 1972 and as
amended from time to time – over and above the Gratuity Act, in Case of death of an
employee before the qualifying service of five years gratuity is paid as follows.

1st year of service -- 2 months emoluments

Before 5 years of service -- 6 months emoluments

On completion of 5 years -- 12 months emoluments of service

For all other cases at the time of separation from the company, a maximum of
Rs.3.50 lakhs or amount calculated applicable to the service rendered by the
respective individual, which ever is less, is being released towards gratuity.

H. WORKMEN COMENSATION:
Visakha Dairy follows the workmen compensation act 1923. this Act provides
for the payment to the workmen compensation for injury by accident, arising out of
and in the course of employment in case of death or disableshment, compensation is
payable to the employees like Visakha dairy provided to the death relief to the legal
hair and instant funeral charge are providing of Rs.2000/- . Society for employees
the rift loan provided up to 50,000/- (recoverable).

I. MATERNITY LEAVE:
Maternity leave for twelve weeks with full pay without restriction if at least
eight days of working is extended to the women employees.

46 | P a g e
J. CONTRIBUTORY PROVIDENT FUND:
Contributory provident fund is at the rate of twelve percent of the wages of the
employees and the fund is managed by a trust as per the section 17 of the employee’s
provident fund and miscellaneous provisions act 1952.

The main object of the act is provident fund, employee’s pension and deposit
linked insurance for employees working in factors and other establishment. The act
contemplates a contribution by the employer towards P.F. It also provides for an
employee’s pension, out of the contribution made by employer as a prescribed in the
act and scheme. Employees are allowed, withdrawals for certain specific purposes
like, house building, children’s marriage or education etc.

NON-STATUTORY WELFARE MEASURES:

FACILITIES GIVEN TO EMPLOYEES:

a. Facilities for education

b. Scholarship

c. Uniform

d. Housing facilities

e. Safety education and training

f. Employee health programme

g. Insurance

h. E.S.I.

i. Accidents

j. Preventive measures

k. L.T.C.

47 | P a g e
FACILITIES FOR EDUCATION:

The Union has constructed a trust by name “Milk producers and employee’s
educational health and medical welfare trust” in the year 1989 with an objective to
provide education health and medical facilities to the milk producers, dairy employees
and their children’s.

It is not out of place to mention that this a unique enterprise embarked upon by
this union in the entire state for this initially an English medium school was started in
a private accommodation from L.K.G. to 2 nd standard with strength of 90 children’s
during the year 1986.

By the year 1996 strength was increased to about 800 with a teaching staff
strength of 55, the school now running up to 10 th standard and upgraded to junior
college from 1997-98, permanent school building complex was constructed for the
school with a total outlay of 1.00 crore for ground and first floor for providing
accommodation for class rooms in the ground floor and hostel accommodation in first
floor of the children of rural farmers.

The building was inaugurated on rural farmers. The building was inaugurated
on 14.06.1993 and school shifted to the building further with a total outlay of Rs.2.00
crores, 60 bedded super specialty hospitals was constructed to cater the needs of rural
farmers and employees of Visakha Union. The organization is showing interest to
provide good quality education for the children of the employees.

It is providing an annual education allowance Rs.2400/- for employees in the

organization. If the total education expenses spent by the employee for educating for
the children are less then 2400 then the actual expenses made will only be given.
That means 2400 are the actual expenses which ever is less will be given by the
organization. This allowance is paid as per the statutory names that are only for 2
children.

SCHOLARSHIP:

To increases the employee’s loyalty towards Visakha Dairy, it is providing

scholarship facility to the employee’s children every year on the basis of their merit.
Every year the organization used to give 3 merit scholarships for 7 th and 10th class
students respectively.

48 | P a g e
UNIFORM:

Visakha Dairy provides uniform twice in a year to al employees except officers and
office staff uniform comprises of sky blue color shirt and navy blue color pant and
also proving one pair of shoes.

HOUSING FACILITIES:

Housing facilities are provided to some of the employees nearly 30 quarters

were provided with in the Dairy premises. Those who are not provided quarter’s
facilities such type of employees provided 20% of H.R.H.

Individual houses at Nathayyapalem housing colony for those who are

interested to go for own house.

SAFETY EDUCATION AND TRAINING:

Since most of the employees or workers are illiterate formers or less educated,
so it is very essential or important to educate and train them regarding safety measures
to avoid accident.

In Visakha Dairy there is no regular programme as such, but time to time

Visakhapatnam safety council organization training programme for the employees
safety equipment are provided by the organization but since there is no strict
inspection, WORKERS tend to work without using them.

EMPLOYEE’S HEALTH PROGRAMME:-

Nearly 80% of the employees are covered by E.S.I. scheme and those
employees who are not covered are rapid 45- per month for medical benefit.
Recently with the help of the funds donated by trust of milk KIMS or KRISHI
Hospital was inaugurated by honorable chief minister Sri Chandrababu Naidu, in
Sheela Nagar, Visakhapatnam.

In Vijay Visakha Dairy, Visakhapatnam Company Limited there is a facility of

medical reimbursements also.

49 | P a g e
E. S. I:
Visakha Dairy follows this E.S.I. Act and under this 80% of the employees is
covered and statutory deduction of 12% from employees and 12% from employer
contribute for the same. Even employees basic salary 10,000/- they provide E.S.I.
facility. Above 10,000/- they provide only allowance 45/-.

ACCIDENTS:
The nature of activity involved in production and processing is not hazardous,
hence the member of accidents is very rare in Visakha Dairy. Till the date no major
accidents have been reported.

The main reasons behind these accidents of Workers are due to lakh of
understanding on the job. Skill improvement inspection is done by the supervisors.

PREVENTIVE MEASURES:-
Firstly work spot and floor should be maintained dry to avoid skipping, mainly
in the ghee section where surface was found oily. Those employees engaged in
engineering or maintenance section, where some time have to do welding should use
gloves, employees who working in processing section work in a shift and those
engaged in.

L. T. C:
L.T.C. facilities is also given to the employees for the first 2 year LTC has
given for home town and for the next 2 years where Andhra Pradesh for all employees
including executives.

50 | P a g e
INSURANCE:
The company was providing health and wealth medical insurance policy to all
employees excluding contract labour. The insurance contains 2 types.

[1] Family Insurance Premium

[2] Single Insurance Premium

Family means employee’s wife and 2 of 3 children the total coverage @ the Insurance
per an amount of Rs.500/- P.A.

Single means that have unmarried, he will cover under single premium @
300/- p.a.

51 | P a g e
FACILITIES GIVEN TO MILK SUPPLIERS
1. The Technical input provided for milk production enhancement:

The Visakha union is not only procuring, processing and marketing. The milk
which is collected from various inputs to the producers to improve their cattle wealth
and also to improve socio-economical living standards through increase in milk
production.

THE FOLLOWING INPUTS ARE PROVIDED TO MILK PRODUCERS:-

 Animal health care

 Artificial Insemination

 Feed and fodder activity

 Distribution of fodder mini kits on 50% subsidiary

 Cattle insurance scheme

 Distribution of deeming drugs

 Premixed cattle feed is being supplied at the rate of Rs.4.0 Kg.

 Film shows.

PRIMARY HEALTH CARE:-

346 Veterinary first aid centers are functioning in the union. These centers are
started where there are no A.H. departmental institutions. One of the employees of
dairy societies is trained in veterinary first aid who is attending this work. These
primary health center is operating at free of cost.

No.of Constructed society buildings in various districts are as follows:-

 Visakhapatnam District : 264

 Vizianagaram District : 63

 Srikakulam District : 1

52 | P a g e
The union has its own regional training center near Hanumanthawaka with boarding
and lodging facilities and imparting for the society personnel in the following fields.

- 40 days AI program

- 20 days AI program

- 10 days veterinary first aid training.

- 30 days paid secretaries training etc.

FODDER FORM:

In the training center premises a fodder form is established both for

demonstration to the trainees and seed multiplication. The following fodder grassers
are grown in the form.

Form

1. CO-0 2. NB-21 3. PARA 4. GUNIA

During the year 197-1998 fodders slips to cover an area of 130 centers producing and
distributed to the milk producers free of cost.

WELFARE ACTIVITY FOR THE MILK PRODUCERS AND EMPLOYEES:-

The union has constructed a trust by name “milk producers and employees
educational health and medical welfare trust” in the year 1989 with an objective to
provide educational, health and medical facilities to the milk producers, dairy
employees and their children’s its is not out of place of mention that this a unique
enterprise embarked upon by this union in the entire state for this initially an English
medium school was started in a private accommodation room L.K.G. to Second
standard with strength of 90 children’s during the year 1986.

By the year 1996 strength was increased to above 800 with a teaching staff
strength for 55, the School now running up to 0 th standard and upgraded to Junior
College from 1997-98, permanent school building complex was constructed for the
school with a total outlay of 1.00 crore for ground and first floor for providing
accommodation for class rooms in the ground floor and hostel accommodation in first
floor of the children of rural formers. The building was inaugurated on 14.06.1993
and school shifted to the building.

53 | P a g e
LIFE INSURANCE SCHEME TO THE MILK PRODUCERS:
During the year 1997-98 as a welfare measure to the milk producers life
insurance scheme and accidental policy were covered to nearly 1 lakh farmers in this
union under this scheme, an amount of 10,000/- is being paid to the farmers on
natural death up to an age limit of 60 years, without collecting any premium from
the farmer. So for 600 members covered under this scheme from 04/07 to 03/98 to
meet this expenditure. This union welfare measures expenditure.

Secondly, this union has taken upon accidental policy with U.T.I. Company
covering 1.20 lakh formers and the decreased family can get 20,000/- under this
programmed. This is only small attempt to help the farmers to support the moral
coverage when they were in desserts by losing their family earning member.

SOCIAL ECONOMIC MEASURES:

Various social welfare activities have been taken up by the Trust. Among the
other activities the trust has provided drinking water to rural poor by digging Bore
wells in villages and arranging water channels for farmers by digging old and new
reservoirs and also constructed bridges on rivers, where crossing river were
impossible for rural people in rainy season.

Major task of the Trust is identified training providing employment to weaker

sections that are not having any support from the society. Higher the trust has
provided employment directly and indirectly to 300 people, providing employment to
physically handicapped every year by conducting interviews with cooperation of
Visakha Dairy providing employment to women who are physically abused by their
family and who have no other source of living providing hearing aids to deserving
deaf people after a through Check-up by the concerned physicians providing wheel
chairs to the physically handicapped people.

HEALTH:
Krishi Trust Hospital is one of the most well equipped and best medical Trust
hospitals in the Green city of Visakhapatnam the Hospital is a 100 bedded modern
multi-specialty cum critical care referral hospital to give the patient best care round
the clock the hospital fully infrastructure with Hi-tech equipment of world class
quality to provide best medical care Krishi Trust Hospital is situated in a quiet and
serene place in Sheelanagar away from the noise pollution of the city.

54 | P a g e
 DATA ANALYSIS AND INTERPRETATION

1) What is your opinion on welfare facilities provided by the company?

1) Excellent 2) Good 3) Average 4) Poor

NO.OF RESPONDENTS PERCENTAGE (%)

Excellent 25 25%

Good 42 42%

Average 25 25%

Poor 8 8%

100 100%

Exhibit Table 1:

INTERPRETATION:
From the above data it is observed that 25% employees are said that the
employee welfare measures provided by from are excellent and 45% are said us good
25% said as average and 7.5 % respondent are said poor welfare measures.

55 | P a g e
2) What is your opinion on Hospital Facilities in Visakha Dairy?

1) Excellent 2) Good 3) Average 4) Poor

NO.OF RESPONDENTS PERCENTAGE (%)

Excellent 13 13%

Good 47 47%

Average 30 30%

Poor 10 10%

100 100%

Exhibit Table 2:

INTERPRETATION:
In the 13% of Employees expressed the excellent opinion, 47% of Employees
expressed good opinion, Average opinion Expressed by 30% of Employees poor
opinion Expressed by 10% of Employees.

The above data Expressed that the Hospital Facilities are in good position
Visakha Dairy.

56 | P a g e
3) What is your opinion about working environment?

1) Excellent 2) Good 3) Average 4) Poor

NO.OF PERCENTAGE
RESPONDENTS (%)

Excellent 20 20%

Good 57 57%

Average 08 08%

Poor 15 15%

100 100%

Exhibit Table 3:

INTERPRETATION:
In the total, 20% of Employees expressed the excellent opinion, 57% of
Employees expressed good opinion, Average opinion Expressed by 8% of Employees
poor opinion Expressed by 15% of Employees.

The above data expressed that the working environment is in good position
Visakha Dairy.

57 | P a g e
 4) What is your opinion about non-statutory Facilities?

1) Excellent 2) Good 3) Average 4) Poor

NO.OF PERCENTAGE
RESPONDENTS (%)

Excellent 05 5%

Good 30 30%

Average 50 50%

Poor 15 15%

100 100%

Exhibit Table 4:

INTERPRETATION:
In the 5% of Employees expressed the excellent opinion, 30% of Employees
expressed good opinion, Average opinion Expressed by 50% of Employees poor
opinion Expressed by 15% of Employees.

The above data expressed that the non-statutory welfare facilities are in
Average position Visakha Dairy.

5) What is your opinion about the transport conveyance being provided to you by
Visakha dairy?

1) Excellent 2) Good 3) Average 4) Poor

58 | P a g e
 No. of Respondents Percentage (%)

Excellent 15 15%

Good 50 50%

Average 28 28%

Poor 7 7%

100 100%

Exhibit Table 5:

INTERPRETATION:
In the 15% of Employees expressed the excellent opinion, 50% of Employees
expressed good opinion, Average opinion Expressed by 27.5% of Employees poor
opinion Expressed by 7.5% of Employees.

The above data expressed that the transport conveyance is good position in
Visakha dairy.

59 | P a g e
 6) What is your opinion about Drinking water facilities provided by the
company?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 37 37%

Good 43 43%

Average 13 13%

Poor 07 7%

100 100%

Exhibit Table 6:

INTERPRETATION:
In the 37% of Employees expressed the excellent opinion, 43% of Employees
expressed good opinion, Average opinion Expressed by 13% of Employees poor
opinion Expressed by 7% of Employees.

The above data expressed that the drinking water is good position in Visakha
Dairy.

60 | P a g e
 7) How do you feel about canteen subsidy extended by Visakha dairy?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 5 5%

Good 43 43%

Average 30 30%

Satisfactory 22 22%

100 100%

Exhibit Table 7:

INTERPRETATION:
In the 5% of Employees expressed the excellent opinion, 42.5% of Employees
expressed good opinion, Average opinion Expressed by 30% of Employees poor
opinion Expressed by 22.5% of Employees.

The above data expressed that the canteen subsidy is good position in Visakha
Dairy.

61 | P a g e
 8) What is your opinion about Education facilities?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 10 10%

Good 37 37%

Average 38 38%

Poor 15 15%

100 100%

Exhibit Table 8:

INTERPRETATION:
In the 10% of Employees expressed the excellent opinion, 37% of Employees
expressed good opinion, Average opinion Expressed by 38% of Employees poor
opinion Expressed by 15% of Employees.

The above data expressed that the Education facilities are in good position
Visakha dairy.

62 | P a g e
9) What is your opinion about housing facility provided to you by Visakha Dairy?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 10 10%

Good 30 30%

Average 40 40%

Poor 20 20%

100 100%

Exhibit Table 9:

INTERPRETATION:
In the 10% of Employees expressed the excellent opinion, 30% of Employees
expressed good opinion, Average opinion Expressed by 40% of Employees poor
opinion Expressed by 20% of Employees.

The above data expressed that the housing facility are in good position
Visakha dairy.

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 10) What is your opinion about condition of sanitary facilities provided to you by
Visakha Dairy?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 13 13%

Good 42 42%

Average 30 30%

Poor 15 15%

100 100%

Exhibit Table 10:

INTERPRETATION:
In the 12.5% of Employees expressed the excellent opinion, 42.5% of
Employees expressed good opinion, Average opinion Expressed by 30% of
Employees Poor opinion Expressed by 15% of Employees.

The above data expressed that the sanitary facility are in good position Visakha dairy

64 | P a g e
11) What is your opinion on recreational Facilities in Visakha Dairy?

1) Excellent 2) Good 3) Average 4) Poor

NO.OF RESPONDENTS PERCENTAGE (%)

Excellent 13 13%

Good 47 47%

Average 30 30%

Poor 10 10%

100 100%

Exhibit Table 11:

INTERPRETATION:
In the 12.5% of Employees expressed the excellent opinion, 47.5% of
Employees expressed good opinion, Average opinion Expressed by 30% of
Employees poor opinion Expressed by 10% of Employees.

The above data Expressed that the recreational Facilities are in good position
Visakha Dairy.

65 | P a g e
 12) What is your opinion about employees family benefit scheme?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 15 15%

Good 45 45%

Average 30 30%

Poor 10 10%

100 100%

Exhibit Table 12:

INTERPRETATION:
In the 15% of Employees expressed the excellent opinion, 45% of Employees
expressed good opinion, Average opinion Expressed by 30% of Employees Poor
opinion Expressed by 10% of Employees.

The above data expressed that the employee family benefit scheme are in good
position Visakha dairy.

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 13) What is your opinion about employee’s consumer co-operative society?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 20 20%

Good 45 45%

Average 25 25%

Poor 10 10%

100 100%

Exhibit Table 13:

INTERPRETATION:
In the 20% of Employees expressed the excellent opinion, 45% of Employees
expressed good opinion, Average opinion Expressed by 25% of Employees Poor
opinion Expressed by 10% of Employees.

The above data expressed that the employee’s consumer co-operative society
scheme are in good position Visakha dairy.

67 | P a g e
 14) What is your opinion about first aid facility provided in your organization?

1) Excellent 2) Good 3) Average 4) Poor

Exhibit Table 14:

INTERPRETATION:
In the 15% of Employees expressed the excellent opinion, 45% of Employees
expressed good opinion, Average opinion Expressed by 30% of Employees Poor
opinion Expressed by 10% of Employees.

The above data expressed that the first aid facility are in good position Visakha
dairy.

15) What is your opinion on promotion policy facilities provided by the company?
68 | P a g e
 1) Excellent 2) Good 3) Average 4) Poor

NO.OF RESPONDENTS PERCENTAGE (%)

Excellent 25 25%

Good 42 42%

Average 25 25%

Poor 8 8%

100 100%

Exhibit Table 15:

INTERPRETATION:
From the above data it is observed that 25% employees are said that the
promotion policy facilities provided by from are excellent and 45% are said us good
25% said as average and 7.5 % respondents said that they are poor promotion policy
facilities.

The above data expressed that the promotion policy is good in Visakha Dairy.

69 | P a g e
 16) What is the opinion on the insurance policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

NO.OF PERCENTAGE
RESPONDENTS (%)

Excellent 20 20%

Good 57 57%

Average 08 08%

Poor 15 15%

100 100%

Exhibit Table 16:

INTERPRETATION:
In the total, 20% of Employees expressed the excellent opinion, 57% of
Employees expressed good opinion, Average opinion Expressed by 8% of Employees
poor opinion Expressed by 15% of Employees.

The above data expressed that the insurance policy is good in Visakha Dairy.

70 | P a g e
 17) What is the opinion on the number of working hours in your organization?

1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 15 15%

Good 50 50%

Average 28 28%

Poor 7 7%

100 100%

Exhibit Table 17:

INTERPRETATION:
In the 15% of Employees expressed the excellent opinion, 50% of Employees
expressed good opinion, Average opinion Expressed by 28% of Employees poor
opinion Expressed by 7% of Employees.

The above data expressed that the number of working hours are good in
Visakha dairy.

18) What is the opinion on the overtime allowance policy in your organization?

71 | P a g e
 1) Excellent 2) Good 3) Average 4) Poor

No. of Respondents Percentage (%)

Excellent 5 5%

Good 43 43%

Average 30 30%

Satisfactory 22 22%

100 100%

Exhibit Table 18:

INTERPRETATION:
In the 5% of Employees expressed the excellent opinion, 42.5% of Employees
expressed good opinion, Average opinion Expressed by 30% of Employees poor
opinion Expressed by 22.5% of Employees.

The above data expressed that the overtime allowance policy is good position
in Visakha Dairy.

19). what is the opinion on the leave policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

72 | P a g e
 No. of Respondents Percentage (%)

Excellent 10 10%

Good 30 30%

Average 40 40%

Poor 20 20%

100 100%

Exhibit Table 19:

INTERPRETATION:
In the 10% of Employees expressed the excellent opinion, 30% of Employees
expressed good opinion, Average opinion Expressed by 40% of Employees poor
opinion Expressed by 20% of Employees.

The above data expressed that the leave policy is in average position in
Visakha dairy.

20. What is the opinion on the training policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

NO.OF RESPONDENTS PERCENTAGE (%)

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 Excellent 13 13%

Good 47 47%

Average 30 30%

Poor 10 10%

100 100%

Exhibit Table 20:

INTERPRETATION:
In the 13% of Employees expressed the excellent opinion, 47% of Employees
expressed good opinion, Average opinion Expressed by 30% of Employees poor
opinion Expressed by 10% of Employees.

The above data Expressed that the training Facilities are in good position
Visakha Dairy.

74 | P a g e
 SUMMARY

The present study was conducted to examine the perception of the employees
towards the labour welfare measures of the VISHAKA diary. In order to realize these
objectives, research has been carried out and information has been gathered which
includes biographical data.

The association between demographic variables and level of satisfaction

towards labour welfare measures and relationship between socio-economic profile of
the respondents and their level of satisfaction towards statutory labour welfare
measures, non-statutory labour welfare measures and social security measures is
thoroughly studied during the process through a questionnaire and the data is
recorded.

Further, the data is analyzed and the suggestions are provided to the
organization that needs to be implemented for the welfare of both the employees and
the organization. Labour welfare promotes a sense of belonging among the workers,
preventing them from resorting to unhealthy practices like absenteeism, labour unrest
strike, etc.

Welfare work improves the relations between employees and employers. It

promotes a real change of heart and a change of outlook of the part of both the
employers and employees. Therefore, the welfare work is to be considered a joint
responsibility of the employers, the State and the trade unions. They shall all work in
harmony to raise the standard of living of workers.

75 | P a g e
 FINDINGS

Conduct survey through questionnaires and collected information regarding welfare

facilities.

a) Most of the employees accepted that the welfare facilities are working as
motivating factor.

b) Number of employees expressed that the working environment is in good

position in Visakha Dairy.

c) Majority of the employees expressed that the non-statutory welfare

facilities are in average position is VISAKHA Dairy.

d) Most of the employees expressed that the transport conveyance is good

position is Visakha Dairy.

e) The education facilities provided by the Visakha Dairy are good position.

f) Most of the employees expressed good regarding recreation facilities

provided by the Visakha Dairy.

g) Till today the employees not participating in any strikes.

h) Respondents’ gender, age, educational status, monthly salary, length of

experience and number of dependents has no significant effect on their
satisfaction towards statutory labour welfare measures.

i) The respondents complain about the poor maintenance of rest and lunch
rooms in the organization. These rest rooms should be whitewashed periodically.

j) The respondents state that there is no stress audit and research in the
organization. Therefore, the company can conduct regular health checkup,
health screening camp, yoga classes and meditation for employees for making
them physically and mentally fit.

76 | P a g e
 SUGGESTIONS

Welfare activities in Visakha Dairy have contributed to ameliorate the

working, living conditions for workers.

a) Welfare measures have succeeded in Visakha Dairy great efficient and out
put from workers. This evident from the even incensement level of productivity
in the organization.

b) There is need of proper labeling or notification of each department of

sections in the Visakha Dairy.

c) Storage tanks should be labeled and numbering properly to avoid

confusion for the employees.

d) The engineering and maintenance section there should be a person needed

to be appoint to alarm or siren to intimate about the emergency conditions arise.

e) Some safe captains should place in the various sections of dairy

importing or spreading awareness among the employees.

f) The respondents have stated that there exists poor quality of first aid
appliances. The first aid boxes are not kept in proper place.

g) Quality first aid appliances, facilities for training and education, adequate
leave travel allowance, facilities for career advancement, guidance and
counseling, maintenance of rest and lunch room, improving standard of canteen,
adequate sports and recreational facilities, reasonable benefits for dependents, and
adequate incentives and bonus are suggestions.

h) The departmental heads must identify the dynamic employees and their
groups and appreciate them by giving suitable rewards, increment, special pay,
family tour, extra leave, holiday home, get together with their family, appreciation
letters, highlighting their good work amongst other employees on special
occasions, etc.

77 | P a g e
 CONCLUSION
Sri Vijaya Visakha Dairy is co-organization started with the initiative taken by
the Government of A.P. in 1962. On the whole Visakha Dairy have proved to be the
pioneer after bringing enormous development in rural areas creating subsidiary
Occupation utilization the infrastructure available at the door steps of the farmer.

`The union is procuring milk through a network of 793 primary milk

producers’ co-operative milk societies and 713 milk producers a association center in
a three districts of Visakhapatnam Vizianagaram and Srikakulam. The average daily
procurement of this union is 1, 89,900 liters per day.

Chairman is the supreme authority of the union who is elected by the milk
producers the union is mainly engaged in processing procurement and marketing of
the milk and dairy products mainly ghee, butter milk, cheese, kova, flavored milk etc.

It has marketed all over India but in the state of A.P. Orissa, Bihar and west
Bengal. It has a turnover of Rs.100 crores. In Visakha Dairy the industrial relation
are very cordial and their exits understanding between management and union, which
is the main reason for the success of the organized union and function well with full
cooperation with the management. There is no industrial dispute reported in Visakha
Dairy till date.

The Visakha dairy is processing procuring and marketing the milk, which is
collected various inputs to the producers to improve their cattle wealth and health.
The milk producers and employer’s education health and medical welfare trust in the
year 1989 with an objective to provide education, health and medical facilities to the
milk producers, employers and their children.

78 | P a g e
 BIBLIOGRAPHY

BOOKS

a) INDUSTRIAL RELATIONS AND LABOUR LEGISLATION by

R.C.Sharma, PHI Learning, 2016 .

b) DYNAMICS OF INDUSTRIAL RELATIONS by C.B, Mamoria : Satish and

Gankar, S.V, Himalaya Pulishing House.

c) Business Environment by Francis Chrunilam, Himalaya Publishing House,

2009

WEBSITES:

www.google.com

https://www.wikipedia.org

www.visakhadairy.com

ARTICLES:

Company Profile – Bulletin released by Visakha Dairy once in a month.

79 | P a g e
 QUESTIONNARE
1. Name :

2. Designation :

3. Gender : Male [ ] Female[ ]

4. Age : ______________

5. Experience : ______________

6. Education Qualification :

7. What is your opinion on welfare facilities provided by the company?

1) Excellent 2) Good 3) Average 4) Poor

8. What is your opinion on hospital facility in Visakha Dairy?

1) Excellent 2) Good 3) Average 4) Poor

9. What is your opinion on working environment?

1) Excellent 2) Good 3) Average 4) Poor

80 | P a g e
10. What is your opinion on non-statutory welfare facilities?

1) Excellent 2) Good 3) Average 4) Poor

11. What is your opinion about the transport conveyance being provided to you in
your organization?

1) Excellent 2) Good 3) Average 4) Poor

12. What is your opinion about drinking water facilities provided by the Company?

1) Excellent 2) Good 3) Average 4) Poor

13. How do you feel about canteen subsidy extended by Visakha Dairy?

1) Excellent 2) Good 3) Average 4) Poor

14. What is your opinion on education facility?

1) Excellent 2) Good 3) Average 4) Poor

15. What is your opinion about housing facility provided to you by Visakha Dairy?

1) Excellent 2) Good 3) Average 4) Poor

81 | P a g e
16. What is your opinion about condition of sanitary facilities?

1) Excellent 2) Good 3) Average 4) Poor

17. What is your opinion about recreation facilities extended by the Organization?

1) Excellent 2) Good 3) Average 4) Poor

18. What is your opinion about employees family benefit scheme?

1) Excellent 2) Good 3) Average 4) Poor

19. What is your opinion about employee’s consumer co-operative society?

1) Excellent 2) Good 3) Average 4) Poor

20. What is your opinion about first aid facility provided in your organization?

1) Excellent 2) Good 3) Average 4) Poor

21. What is the opinion on the promotion policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

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22. What is the opinion on the insurance policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

23. What is the opinion on the number of working hours in your organization?

1) Excellent 2) Good 3) Average 4) Poor

24. What is the opinion on the overtime allowance policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

25. What is the opinion on the leave policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

26. What is the opinion on the training policy in your organization?

1) Excellent 2) Good 3) Average 4) Poor

83 | P a g e