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Internal Assignment Applicable for June 2018 Examination

HANDWRITTEN ASSIGNMENTS ALSO AVAILABLE

MS- 01: Management Functions and Behaviour

1. Briefly describe the Management processes. Explain any one of them with respect to its
significance and importance in organisational performance and efficiency. Explain with your
organisational experience. Briefly describe the organisation, you are referring to.

2. What are the techniques used in different steps of Decision-making? Based on your
organisational experience, discuss the importance and rules of Brainstorming in the process.
Briefly describe the organisation and the situation, you are referring to.

3. What are the major antecedent conditions for change? Based on your organisational
experience, discuss the necessity or otherwise of why all organisations must change in the
background of how an organisation grows . Explain the situation and organisational settings you
are referring to.

4. Base on your organisational experience/exposure critically discuss the role and impact of
formal and informal groups on Management . Briefly describe the organsational setting, you are
referring to.

MS 2: Management of Human Resources

1. Explain the process of human resource planning. Describe how HR forecast is carried out in
the organisation you are working with or an organisation you are familiar with.

2. Discuss the concept of performance appraisal . Explain any two methods of performance
appraisal that you are familiar with citing suitable organisational examples.

3. Define mentoring and distinguish it from performance coaching. Assume you are responsible
for mentoring of employees in a large organisation. Discuss how you will make mentoring a
strategic function. Illustrate.

4. Discuss the laws covering wages. Analyse the recent amendments and trends in laws
covering wages in India.
5. Critically evaluate the state of workers participation in Management in the present day
business scenario. Explain with examples your answer giving due details of the organizations
and the sources you are referring to.

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MS - 03: Economic and Social Environment

1. Discuss the critical elements of macro-economic policies. How economic environment gives
a direction to the changes in the economic planning?

2. Differentiate between Economic Growth and Economic Development. Why is growth and
development synonymously used in economic discussion?

3. Discuss the genesis of mixed economy framework in India.

4. An important factor which influences the Balance of Payment of an economy is the exchange
rate of its currency vis- -vis other major currencies . Explain the statement given above.

5. How the twin objective of equity and justice was met by the economic reforms of 1991?
Explain.

6. Write short notes on the following:

(i) Trade Union Movement
(ii) Public Accountability
(iii) Administered prices

MS - 04: Accounting and Finance for Managers

1. How is Financial Accounting different form Management Accounting ? Discuss the role and
activities of an Accountant.

2. The Balance Sheets of XYZ Ltd as on 31st December, 2016 and 2017 are as given below:

Liabilities 2016 2017 Assets 2016 2017

Share Capital 2,00,000 2,00,000 Goodwill 24,000 24,000
General Reserve 28,000 36,000 Buildings 80,000 72,000
Profit and Loss Account 32,000 26,000 Plant 74,000 72,000
Creditors 16,000 10,800 Investments 20,000 22,000
Bills Payable 2,400 1,600 Stock 60,000 46,800
Provision for Taxation 32,000 36,000 Bills Receivable 4,000 6,400
Provision for doubtful debts 800 1,200 Debtors 36,000 38,000
Cash and bank balances 13,200 30,400

3,11,200 3,11,600 3,11,200 3,11,600

Additional Information:-

(i) Depreciation provided on plant was 8,000 and on building was Rs. 8,000.
(ii) Provision for taxation made during the year is Rs. 38,000.
(iii) Interim dividend paid during the year is Rs. 16,000.
From the above information, you are required to prepare Schedule of changes in Working
Capital and Funds Flow Statement.

3. What do you understand by CVP Analysis. Explain the effect of Price and Volume on the
Net Profit, with the help of a suitable illustration.

4. The Management of ABC Ltd. is considering a proposal to purchase an improved model of a

machine which gives increased output. Its existing machine which has been in operation for 2
years has current market value of Rs. 1,00,000, its remaining estimated useful life is 10 years,
with no salvage value at the end. The relevant particulars are as follows:
Existing Machine New Machine

Purchase price Rs. 2,40,000 Rs. 4,00,000

Estimated life 12 years 10 years
Salvage value - -
Annual Operating hours 2,000 2,000
Selling price per unit Rs. 10 Rs. 10
Output per hour 15 units 20 units
Material cost per unit Rs. 2 Rs. 2
Labour cost per unit 20 40
Consumable stores per year 2,000 5,000
Repairs and Maintenance per year 9,000 6,000
Working Capital 25,000 40,000
The company follows the straight-line method of depreciation and is subject to 50% tax. Should
the existing machine be replaced? Assume that the company s required rate of return is 15% and
that the loss on sale of Assets is tax deductible.

5. As a Finance Manager how would you determine the Optimal Cash balance that would be
required by your Organisation? What measures you would take to ensure the smooth and
efficient Management of Cashflows in the Orgnisation?

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MS - 05: Management of Machines and Materials

1. It is generally felt that rural areas are good for locating large plant, semi-urban areas for
locating medium-sized plants, and urban areas for small-scale plants . Comment.

2. (a) Define job design. How has management viewed job design since the industrial
revolution?

(b) List the important factors that must be addressed in job design and briefly discuss the
importance of each one.

3. Under what circumstances would you use PERT as opposed to CPM in project management?
Give some example of projects where each would be more applicable than the other.

4. What do you understand by acceptance sampling? In what situations it is used? Briefly

discuss the sampling plans.

5. Inventory management for slow moving expensive items should focus more on lead time
reduction than anything else . Critically examine the statement.

6. Write short notes on any three of the following:

(a) Intermittent flow processes
(b) Uses of work sampling
(c) Helgeson and Birnie Method of line balancing
(d) Benefits of value engineering
(e) Objectives of codification.

MS - 06: Marketing for Managers

1. (a) Define the term Marketing with suitable examples. Discuss the scope and significance of
marketing function in a developing and fast emerging economy like India.

(b) What are the various components/ elements of marketing mix in case of products and
services marketing. Discuss with suitable examples of your choice.

2. (a) Explain the concept of Product Life Cycle by taking an example one each from a
consumer durable and any service offering of your choice.

(b) Distinguish the concept of market vs the concept of a segment and their relationship in
marketing, with suitable illustration.

3. (a) Discuss the various steps involved in the marketing research process that help in decision
making process. Briefly discuss a few application areas of marketing research in the current
business environment.

(b) Distinguish a Product from a Brand with suitable examples. Explain packaging as a market
development tool.
4. (a) Why pricing and promotional elements of marketing mix primarily decide the success of
any brand? Explain. Discuss the strategic and tactical decisions that a manager should consider
in pricing and promoting the firms offering. Take one product and one service offering and
discuss their success story.

(b) Consumer is the king does this statement still holds good in the era of online/digital
marketing? If yes or no substantiate and justify accordingly.

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MS - 07: Information Systems for Managers

1. Why is the Central Processing Unit (CPU) is called the Brain of the Computer? What are the
components of a CPU? What factors affects the speed of a computer?

2. Define data and information. What is the difference between the two? What are the main
characteristics of information?

3. What are the types of inventory management systems? Define them and partition them into
further classes. Also, briefly explain each subdivision.

4. How can you use the Web as a data source for your data warehouse? What types of
information can you get from the Web? Explain briefly the steps needed to ensure that only
good quality, reliable data is loaded into the data warehouse from the Web.

5. What are expert systems? Mention the working principles of expert systems. Also discuss
how knowledge can be represented in expert systems.

6. Write short notes on any three of following:

(a) Redundant Array of Independent Disks (RAID)
(b) Polymorphic viruses
(c) Business software solutions firm Microsoft
(d) Features of JAVA.
(e) Online Analytical Processing (OLAP)

MS - 08: Quantitative Analysis for Managerial Applications

1. A sample survey of 100 families belonging to the middle income group revealed the
following distribution according to their annual savings. Find a) average annual sayings, using
the efficient method, b) 5th decile, and c) 90th percentile.

Savings (Rs 000) 05-09 09-13 13-17 17-21 21-25 25-30 30-35
Number of Families 07 10 15 23 25 14 06
2. It is known that the number of heavy trucks arriving at a railway station follows the Poisson
distribution. If the average number of truck arrivals during a specified period of half an hour is
2, find the probabilities that during a given half an hour a) no heavy truck will arrive, b) at least
two heavy trucks will arrive, c) at the most 3 heavy trucks will arrive, and d) between 1 and 3
heavy trucks will arrive.

3. A sample survey of tax-payers belonging to business class and professional class yielded the
following results:
Business class Professional class
Sample size n1 = 400 n2 = 420
Defaulters in tax payment x1 = 80 x2 = 65
Test the hypothesis at = 0.01 level of significance that

a) defaulter rate is the same for the two classes of tax-payers, and
b) defaulter rate is higher in the business class than in the professional class by 0.03.

4. A set of paired data on X and Y has mean of X as 36, mean of Y as 85, standard deviation of
X as 11, standard deviation of Y as 8, and coefficient of correlation between X and Y as 0.66.
Obtain a) the two regression equations, and b) value of X when Y= 75.

5. Write short notes on any three of the following:

(a) Absolute value function
(b) Baye s Theorem
(c) Multistage Sampling
(d) Delphi method of forecasting

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MS - 09: Managerial Economics

1. Explain the Opportunity Cost Principle? Substantiate with the help of an example how
production possibility reflects opportunity costs?

2. How are Demand, Price Elasticity and Revenue determined? Explain Price Elasticity with the
help of any particular example of your choice.

3. Discuss Economies and Diseconomies of Scale. How is Economies of Scope different from
Economies of Scale? Explain.

4. Explain Barriers to Entry of a firm. Differentiate between legal barriers and natural barriers
with the help of any example of your choice.
5. Trace the chronology of deregulation of Indian Telecom from 1992 to 2003. Explain the
special role played by Telecom Regulatory Authority of India (TRAI).

6. Write short notes on any two of the following:-

(a) Decision under risk
(b) Biometric forecasting
(c) Kinked demand curve

MS - 10: Organisational Design, Development and Change

1. Describe the factors that affect organisational design and explain different approaches in
assessing organisational effectiveness with the help of examples.

2. Describe and discuss the trends in the present day work organisations and the role of
management in quality of work life .

3. What are the different sources of resistance to change? Describe the process of overcoming
resistance to change. Discuss with examples.
4. Enlist the types of organisation structure. Discuss few organisational structures and identify
their type.

5. Explain the concept of workplace and architectural ergonomics with the help of examples.

MS-11: Strategic Management

1. Discuss in what sense the top management takes decisions for a company and in what sense it
does not takes the strategic decisions for a company alone? Illustrate with suitable examples.

2. Explain any two of the growth strategies you have studied and highlight the conditions under
which each is the most appropriate. Illustrate your answer with the help of examples.

3. Identify two companies that have recently merged. Read the published information on both
the companies. Based on the study, identify the issues and challenges the two companies are
currently facing in combining their respective organizational cultures.

4. Select an organization of your choice which has adopted focus strategy. Analyze as to how
the focus strategy has been useful for the organization to build its competitive advantage.

5. Describe different styles of leadership for Top Management with the help of real world
examples.

MS 21: Social Processes and Behavioral Issues

SET A
1. Describe the emerging scenario of organizations. Explain the steps to be taken by
management into bring in the mindset of employees conducive to changing reality of business
in an organization you are aware of. Briefly describe the organization you are referring to.
2. Explain the relevance of behaviour modification in organizations and briefly discuss the role
of ethics in behaviour modification.

3. Briefly discuss how organizational culture can be developed and describe the attributes of
work culture and their relevance.

4. Describe the process of perception. How behaviour is influenced by perception? Explain with
the help of examples

5. Roles and norms are control mechanisms of groups. Discuss with the help of examples.

SET B

1. Discuss the modern theories of leadership citing relevant examples.

2. Differentiate between counseling, guidance and psychotherapy. Explain various approaches

to counseling with the help of examples,

3. Explain any two theories of motivation citing relevant examples,

4. What is organisational citizenship behaviour? Discuss different approaches to OCB.

5. Explain the statement, Words are symbols and meaning exist in mind . Supplement with
relevant examples.

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MS- 22: Human Resource Development

1. What is the Concept of Career? In our society people face many career transition in changing
their profession, organisation, and geographic location, to name a few. What is the role of HRD
in dealing with this issue at organisational level? Explain with the organisational examples you
are aware of. Briefly describe the situation and the organisation, you are referring to.

2. What are the major methods and movements to increase organisational performance? Explain
any one of them based on your organisational experience. Briefly describe the organisation, you
are referring to.

3. What are the basic tenets of Rewarding System? Briefly explain with organisational
examples you have come across. Explain the situation and the organisation, you are referring to.
4. Managing Diversity is currently enjoying a great deal of support from the world of business.
Proponents of diversity in organisations have emphasized its benefits, and managing diversity is
portrayed as a product of enlightened corporate self interest. Elaborate the above statement and
discuss the underlying concepts based on organisational experience, you have or you are aware
of. Briefly describe the organisation, you are referring to.

MS 23: Human Resource Planning

1. Explain the concept of human resource forecasting. Describe various techniques used in
forecasting human resource planning.

2. Discuss the objectives of job evaluation. Explain the various job evaluation methods. Briefly
describe the recent developments in job evaluation system.

3. Discuss the aims and objectives of career planning. Describe the benefits of career planning.
What are the factors which go into the shaping of a career?

4. Explain the significance of information system in Human Resource Management. Describe

the various approaches to managing information at the macro and micro level.

5. Explain the concept, need and scope of HR audit. Describe the essential steps being involved
in the Auditing process.

MS 24: Employment Relations

1. Explain the procedure for registration of a Trade Union under the Trade Unions Act. Discuss
the objects general and political funds are spent under the Trade Union Act.

2. Describe the present position of Trade Unions in India. What are your suggestions for
strengthening the Trade Unions in India.

3. Explain the meaning and concept of Collective Bargaining. Describe the process of collective
bargaining. Discuss the conditions for success of collective bargaining.

4. Discuss the aims and objectives of workers participation in Management. Describe the
workers participation, employee involvement practices of any organisation you are familiar
with.

5. Explain various cultural aspects of employment relations. Discuss the recent developments in
employment relations. Discuss the impact of specialization, centralization and globalisation on
new employment relations.

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MS 41: Working Capital Management

1. The annual figures of Alpha Ltd are as follows:

(i) Sales at home, at 1 month credit Rs. 12,00,000.
(ii) Export at 3 months credit, S.P. 10% below the home price Rs. 5,40,000.

(iii) Materials used, suppliers extend 2 months credit Rs. 4,50,000.

(iv) Wages paid, half month in arreas Rs. 3,60,000.
(v) Manufacturing expenses, paid one month in arreas Rs. 5,40,000.
(vi) Depreciation on fixed assets Rs. 60,000.
(vii) Administrative expenses, paid one month in arrear Rs. 1,20,000.
(viii) Sales promotion expenses, payable quarterly in advance Rs. 60,000.

Alpha Ltd. sells goods in the domestic market on a gross profit of 25%. It keeps one month
stock of raw materials as well as finished product and believes in keeping Rs. 1,00,000
available to it. You are required to calculate the working capital requirement of the company,
assuming 15% safety margin.

2. Give a complete overview of the different marketable securities that are available for
investments.

3. Select any financial Institution/ Organisation of your choice and obtain information about the
important components of its credit policy and the attributes that they take into consideration
while deciding the credit wortheness about its customers.

4. Describe the creation of Euro Money and Eurocurrency Markets? Discuss the factors
contributing to the growth of the Euromarkets.

5. The Working Captal Module is divided into three additional parts beyond the investment
information presented in the Capital Investment (CI) module . Discuss of objectives and
operation sequential operation of the working capital module. Discuss the objectives and
operation of each these three parts.

MS 42 Capital Investment and Financing Decisions

1. What is meant by a firm's capital structure? Explain the Modigilian - Miller (MM) theory and
Traditional approach to capital structure of a firm.

2. Explain the concept of project life cycle? How are the work breakdown structure and linear
responsibility chart prepared?

3. What is Project Risk? Briefly explain the techniques used for the measurement of project risk

4. Explain the various instruments through which corporates procure finance both for long term
and short term. Discuss the circumstances under which they are preferred. Give reasons for the
same.
5. What is Corporate Restructuring? What factors motivate an enterprise to undertake
restructuring exercise?

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MS 43: Management Control Systems

1. Explain the concept of Strategy? Describe the different Models that help in formulating
business unit strategies.

2. Explain the ARM s length principle and discuss its application.

3. Discuss in detail the three organisational Incentives systems viz the Scanlon plan, the Kaiser-
United Steel Workers plan and profit sharing and explain their applicability.

4. Select any Bank/ Insurance company of your choice and discuss the management control
system, that is prevalent, in that Institution.

5. Study the Christian Medical College and Hospital, Vellore case and answer the questions
given at the end of the case.

MS - 51: Operations Research

1. Solve graphically:
Minimize Z=6x1 + 14x2
Subject to
5x1 + 4x2 60
3x1 + 7x2 84
x1 + 2x2 18
x1, x2 0

2. Five employees of a company are to be assigned to five jobs, which can be done by any of
them. The workers get different wages per hour. These are: Rs 5 per hour for A, B, and C each,
and Rs 3 per hour for D and E each. The amount of time taken by each employee to do a given
job is given in the following table. Determine the assignment pattern that (a) minimizes the total
time taken, and (b) minimizes the total cost, of getting five units of work done.

JOB EMPLOYEE
ABCDE
179332
261665
3 3 4 9 10 7
415224
566942

3. What is the importance of integer programming models in supporting managerial decisions?

Describe the rationale behind Cutting Plane Method used for solving integer programming
models.

4. A wholesaler supplies 30 stuffed dolls each day to various shops. Dolls are purchased from
the manufacturer in lots of 120 each at Rs. 1200 per lot. Every order incurs a handling charge of
Rs 60 plus a freight charge of Rs 250 per lot. Multiple and fractional lots can also be ordered,
and all orders are met the next day. The incremental cost is Rs 0.60 per year to store a doll in
inventory. The wholesaler finances inventory investments by paying its holding company 2%
monthly for borrowed funds.
How many dolls should be ordered at a time in order to minimize the total annual inventory
cost? Assume that there are 250 week-days in a year. How frequently should he order?

5. What is simulation? Describe the simulation process. State the major two reasons for using
simulation to solve a problem. What are the advantages and limitations of simulation?

MS - 52: Project Management

1. What are the phases of a project development cycle? Give the salient tasks under each phase.
What are the outlines of opportunity studies in project management? How do there impact upon
project feasibility studies?

2. Doubled Project Report (DPR) forms the foundation on which the entire superstructure of the
project is built if it is weak, project cannot weather the turbulent times ahead. Bring out the do s
and don ts of a good DPR.

3. Meticulous Management of activities on the critical path is crucial to completing projects on

time. How can we beat the critical path and improve our on-time performance?

4. A good tem-work speed up project implementation justify. Developing self directed project
teams is the key to improving effectiveness in project management. Elucidate.

5. Explain the importance of project review in the context of control of a project. How are
cybernetics concepts applied to project management?

MS - 53: Production/Operations Management

1. Over the years many variations on classical Delphi have been forwarded. Discuss these
variants.

2. Capacity will be modified in response to demand. Demand will be modified in response to

capacity. Which of these two statement is correct? Why?

3. (a) What is Line-Balancing of assembly operations? Illustrate with examples.

(b) What approach would you suggest for increasing throughput rate of assembly lines and
why?

4. Inventory of materials provides operational flexibility. But, many flexible operational

systems need little inventory. Explain this seeming contradiction.

5. Discuss preventive maintenance. In what ways is preventive maintenance absolutely

necessary in JIT/ kanban/ pull manufacturing as opposed to push manufacturing.

6. Write short notes on any three of the following:

(a) Quality and profitability relationship.
(b) Stopwatch Time Study method.
(c) The KANBAN System
(d) Manufacturing Resource Planning (MRP II)
(c) Classification of manufacturing technology.

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MS - 54: Management Information Systems

1. How the functional areas can be separated from MIS point of view. List down major
subsystems and the typical generated within the functional area in your organization.

2. How much importance should be accorded to implementation phase as part of the total MIS
development activity? Explain. Briefly discuss the various implementation strategies. Under
what circumstances are they suitable?

3. What are expert systems and how do they help in decision-making? Can you give examples
to illustrate the same? What kinds of decisions can be appropriately programmed on expert
systems? Give examples.

4. Outline the basic sequence of steps to acquiring a DMBS. What steps are the mists
important? Why should an organization be careful about placing over reliance on benchmark
tests in selecting a DBMS?

5. Differentiate among Trojans, Worms and Viruses. Give one example for each. Computer
virus is a major threat to computer security . Justify the statement.

MS 61: Consumer Behaviour

1. What do you understand by the term consumer behaviour ? Explain the scope of consumer
behavior giving suitable examples.
2. With the help of examples discuss the characteristics that distinguish organizational buying
from individual buying.

3. Explain the concept of learning and discuss its marketing implications.

4. What is a reference group? Name two reference groups that are important to you. In what
ways do they influence you in your purchasing behaviour?

5. Explain the concept of culture and subculture. Discuss the relevance of subcultural
segmentation in case of the following products:

(a) Ready to eat food products

(b) Apparels

6. As a marketer of consumer durables like refrigerators, washing machines etc., what strategies
would you adopt for responding to post purchase feelings of your consumers? Discuss.

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MS-62: Sales Management

1. (a) Discuss the role and responsibilities of a Sales Manager, associated with a fast moveing
consumer goods firm with pan India operations.

(b) Why is Personal Selling method is still very much in vogue in the current market
environment. Elaborate with suitable examples. Briefly discuss the various situations
conductive for Personal selling other than the list mentioned in the study/ course material.

2. (a) Discuss the AIDAS theory of selling by taking a suitable example of your choice. What
are its merits and drawbacks of this theory.

(b) What are Selling skills. List out and explain the various types of skills. How does these
skills help a salesman in effectively discharging the responsibilities assigned to him.

3. (a) As a Sales Manager of a Publishing House what methods would you adopt in identifying
training needs for the sales force. Discuss briefly the various steps in training process.

(b) What are the basic components of a compensation package? Why and how the
compensation package differ between the companies selling similar and different types of
products?

4. (a) Discuss the importance of Sales planning function in the following

(i) Single Product firm targeting North India Market.
(ii) Multi Product firm targeting all India Market.

What is territory Planning? What are the steps involved in territory Planning and its importance
in achieving the sales objectives. Discuss.

(b) Discuss the meaning and importance of Sales Budgeting. What are the different methods of
Sales Budgeting that are generally adopted by a firm.

MS 63: Product Management

1. What is a product? Taking the example of T.V., explain the anatomy of the product i.e. the
core benefits, tangible specifications, and augmented features.

2. Briefly explain the concept of Product Life Cycle (PLC). Do all the products follow the bell
shaped curve of PLC? Discuss giving suitable examples.

3. What are the objectives of test marketing? How would you go about test marketing a new
chocolate? Discuss.

4. Explain the stages involved in new product development process, giving suitable examples.

5. Indian toothpaste market is witnessing a lot of changes, with many FMCG companies, Indian
as well as MNCs, launching herbal toothpastes. This segment is growing fast and every player
wants to corner a significant share of it. You are a product manager-incharge of toothpaste
category-in a FMCG company which also intends to enter herbal toothpaste segment.

(a) How can you use Attribute Analysis to generate new product ideas for the proposed herbal
toothpaste? Discuss.

(b) Suggest alternative basis for positioning of the new product.

(c) Discuss the functions that packaging can perform in marketing of toothpaste.

(d) Suggest a brand name for the new product to be introduced by the company, giving reasons
why your choice is a good one.

MS 64: International Marketing

1. Describe the differences between ethnocentric, polycentric, regiocentric and geocentric

orientations. How do these orientations affect international marketing practices? Explain with
the help of examples.

2. Discuss the significance of letter of credit in international marketing. Explain the operations
of a letter of credit.

3. Explain the scope of international marketing research. What are the advantages and
limitations of online surveys?
4. How does culture influence international marketing decisions? Explain with the help of
suitable examples.

5. You are the marketing executive in a food processing company producing and marketing fruit
juices and frozen vegetables in India. The company is exploring the possibilities of entering
international markets. The management has asked you to prepare a preliminary report covering
the following five aspects:

(a) Advantages and challenges for the company in entering the international markets;
(b) Different modes of entering international markets and potential difficulties involved with
each option;
(c) Whether making exercises for product adaptation for different markets is worth it;
(d) Physical distribution implications and
(e) Support the company can receive from the institutional framework for export available in
India.

MS 65: Marketing of Services

1. What are the implications of the services marketing triangle? Explain giving suitable
examples.

2. What are the differences between search , experience and credence qualities? Explain with
the help of examples.

3. Explain the importance of physical evidence for the following:

(a) A restaurant
(b) An insurance company.

4. As a customer relationship manager of a luxury resort, you have a received a mail from a
guest who stayed with his family at your resort last week. He has complained that the quality of
food served was not satisfactory. Also, he has criticized the staff members that they did not
listen to his complaint properly. What steps would you take in response to this letter? Discuss.

5. Explain the role of non-monetary costs in pricing of services by taking the example of a
service of your choice.

6. Identify and explain the product support services which a washing machine marketer can
offer for gaining competitive advantage.

MS - 91: Advanced Strategic Management

1. Explain the role of Strategists in Corporate Management. Discuss with reference to any
company of your choice.

2. Discuss how good Corporate Governance as a system of governance is essential from all
points of view. Explain with reference to Corporate Governance at TISCO.
3. Briefly describe the main modes of entering a foreign market.

4. What are Web-based Business Models? Explain the impact of E-Business on organizations.

5. How do we relate strategic philanthropy and economic motivations? Discuss.

6. How do Lupin Human Welfare and Research Foundation built up long term supply
arrangements and manufacturing capacity?

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MS - 92: Management of Public Enterprises

1. How is Ownership and Management decided for Public Sector Enterprises? Why is co-
ordination and control an important aspect of Public Enterprises? Explain.

2. Describe the three phases of development of Public Sector Enterprises in India. Explain in
detail the reasons for disinvestment of Public Sector Undertakings (PSUs) with reference to any
particular PSU of your choice.

3. What are the distinct modes and services of India s transport system. Explain the role of
Ministry of Road Transport and Highways in the development of Road Transport and
Highways.

4. Wage Policy is part of Compensation Management. Trace the evolution of Wage Policy in
India from Payment of Wages Act 1936 to Pay Commissions keeping in mind the institutions
related to compensation for private sector and public sector.

5. What are the oldest and the traditional form of Public Enterprises and how does the
government undertake and perform various economic and social strategic functions? Cite
examples from any two of the PSUs.

(a) Hindustan Aeronautics Limited (HAL)

(b) Bharat Earth Movers Limited (BEML)
(c) Bharat Electronics Limited (BEL)

MS- 93: Management of New and Small Enterprises

1. Define Competence. What are the various components of entrepreneurial competencies?

Explain any particular entrepreneurial competency which is most important for an entrepreneur.
2. Differentiate between Marketing and Selling? Explain the need for market assessment. Why
is selling more important than marketing explain with reference to air travel?

3. What are the general financing schemes of the banks with respect to MSME? Briefly explain
the financing programmes of SIDBI.

4. How do you explain productivity? Substantiate work measurement and work measurement
techniques.

5. Explain Production Schedule as an evaluation and control tool.

6. Write short notes on any two of the following:-

(a) SEBI
(b) Manpower
(c) Partnership

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MS - 95: Research Methodology for Management Decisions

1. How would you distinguish between a management decision problem and a management
research problem? Do all decision problems require research? Explain and illustrate with
examples.

2. Majority of the researches make use of primary sources of data and secondary data sources
do not really contribute to a scientific enquiry. Do you agree/ disagree with this statement.
Explain.

3. Explain an itemized rating scale. What are the various issues involved in constructing an
itemized rating scale?

4. A researcher conducts a survey to find out whether the inhabitants of a metro town are in
favour of capital punishment (F) or against it (A). The sequence of responses to the question
asked is given below. Use the run test at = 0.05 to test whether the responses are random.

FFAFFFAAAAAFFA
AAFFAAAAAAFFAA
AAAAFFFAAAFAFF
FFAAAAFFFAAAFF

5. Explain the following concepts.

(a) Null and alternative hypothesis
(b) One and two-tailed test
(c) Type I and type II error
(d) Level of significance
(e) Power of test

MFP-1: Equity Markets

1. Take any Stock Exchange of your choice and discuss the services offered by it.

2. What do you understand by the term Green Shoe option? Explain the concept of Market
Maker and the SEBI guidelines of Market Making.

3. Discuss the methods of grievance Redressal followed by the Stock Exchange while handling
investor grievances against listed companies, misleading advertisements, payment of interest on
debentures, non-payment of dividends and trading members.

4. What are the popular Charting Techniques? Discuss the charting tools & techniques and
analyse the methods to apply in real-time environment.

5. Taking a suitable example explain the Capital Asset Pricing Model and Arbitrage pricing
theory.

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MFP- 2: Equity Derivatives

1. (a)What do you mean by 'Derivative Markets'? Why are they needed? Discuss the different
segments of Derivative Market. Discuss the criteria for scrip selection for Derivative Segment.

(b)What is 'Quarter Sigma'? Discuss the procedure adopted for calculating the Quarter Sigma
order size.

2. Explain the different indicators of futures market. Discuss the significance of volume and
open interest in understanding the dynamics of the future markets. Discuss the various strategies
used for risk management in Futures trading.

3. What are the important dates that need to be taken care off while adjusting the stock prices
when dividend is paid out? Explain the adjustment of derivative contract when company
announces dividends.

4. Explain the different strategies that are applied for using hedging options.
5. What is Value at Risk? Explain the different kinds of margins on Futures positions that are
required to be paid by the clients to the Exchange.

MFP-3: Commodity Markets

1. What do you mean by Commodity Market Ecosystem ? How do different components of the
commodity market ecosystem interact? Discuss the basic characteristics that entitle a
commodity for Future Trading.

2. Discuss the role and significance of Commodity Futures Trading Commission (CFTC) of
USA. What are the major operating divisions of this Commission?

3. Meet a Broker who deals in the commodities trading. Discuss the delivery and settlement
procedure for trades in the commodity markets. Write a detailed note on your discussions.

4. What are Warehouse Receipts ? Explain the advantages of dematerialised warehouse receipts
over the physical ones. Discuss the procedure adopted for dematerialization and
rematerialization of warehouse receipts.

5. Describe the methodology usually used for investments in commodity derivative markets and
explain why are commodities an effective asset class for diversification of portfolio risk.

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