COPA AIRLINES EQUAL EMPLOYMENT OPPORTUNITY POLICY

Copa Airlines Company hereby reaffirms its long-standing commitment to hire the best qualified
applicant for position vacancies and to providing equal employment opportunities to all persons
regardless of race, color, sex, nation origin, age (20 and above) and disability, except where a disability
may be conflict with a occupational qualification.

Copa Airlines has developed an Equal Employment Opportunity Program outlining how it proposes to
accomplish this objective:

 Copa Airlines will take positive steps to ensure that no person is subject to discrimination.

 If Copa Airlines identifies under-utilization of minorities of women, Copa will undertake

affirmative action program, including goals and timetables, in order to remedy discrimination or
minorities and women.

 Copa will require that all employees accept responsibility for ensuring that the workplace is free
from harassment based on race, religion, sex, nationality, age or disability.

 The General Manager would be responsible to ensure compliance and coordination with this
policy statement and equal employment opportunity program.

 All management personnel would share the responsibility for the equal employment
opportunity program and will be evaluated on the success of the program.

 Copa Airlines Company recognizes that successful achievement of EEO goals will provide
benefits to our organization through fuller utilization and development of previously under-
utilized human resources.

All of us, executives, managers, supervisors, and employees, share in the responsibility for successfully
incorporating Copa Airlines policy on EEO in every aspect of our duties and complying with this country’s
EEO laws.

Melina Choy

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