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Understanding Nursing On An Acute Stroke Unit: Perceptions of Space, Time and Interprofessional Practice
Understanding Nursing On An Acute Stroke Unit: Perceptions of Space, Time and Interprofessional Practice
ORIGINAL RESEARCH
1872 2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd
JAN: ORIGINAL RESEARCH Understanding nursing on an acute stroke unit
2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd 1873
C.C. Seneviratne et al.
different intervention and assessment styles and lack of purposive sampling (Morse & Field 1995, Hammersley &
preparation and education in stroke rehabilitation on the par Atkinson 2007) to locate participants, and excluded individ-
of the nurses. uals who could not read, write, or speak English. In total, we
According to Bukowski et al. (1986), neuroscience nurses followed ten RN, two LPN, one PCA, one NP, two PT, a PT
could implement rehabilitation therapy over the 24 hour and three physicians (n = 20), nine of whom we formally
period, support treatments recommended by physiotherapists interviewed. Participants ranged in age from 24 to 52 years,
(PT), and ensure that patients and families learn therapy 15 were female and five were male. Nurses were the study
techniques to continue rehabilitation at home. Nurses play an focus but we also interviewed four other professionals to help
essential role in acute and rehabilitative stroke care (Gibbon contextualize interprofessional perspectives.
1993, Gibbon & Little 1995, Waters & Luker 1996, Burton
2000) but the broader social construction of stroke rehabil-
Data collection
itation and care providers’ perceptions toward this construc-
tion remains unclear. Fieldwork took place from February to November of 2006.
Observations averaged 2–3 hours on 3 days/week. The field-
worker (CS) made observations during every type of shift. The
The study
fieldwork began with 3 months of general observation on the
unit with the fieldworker watching at the charting desk,
Aim
nursing station and walking in the hall. Notes from observa-
The aim of the study was to uncover nurses’ perceptions of tions were transcribed via computer. The fieldworker clarified
the contexts of caring for acute stroke survivors. gaps in field notes by returning to the field site and making
more focused observations driven by informant comments. To
explore work practices, we interviewed participants (Emerson
Methodology
et al. 1995) using ‘grand tour’ questions such as ‘Can you
Ethnography is a qualitative research approach (Spradley walk me through your typical day?’ and asking for examples
1979, 1980). In anthropology, ethnography is a tool for of nursing practice vs. that of other professions.
describing cultures, and the chief methods ethnographers
employ are observation and interviewing. Ethnographers
Ethical considerations
record their observations and interviews in field notes and
other media, including audio and visual formats. Postfield- The local health research ethics board granted ethical approval
work, researchers analyse and interpret the records to for the study. We used several information sessions to
uncover dominant themes or understandings among members introduce the study to members of the stroke unit. During
of the culture (Spradley 1979, 1980, Aamodt 1991). In this these sessions and interviews we informed stroke unit members
study, ethnography provided a means of exploring how about patient confidentiality. We sought written consent only
stroke unit nurses organized and coordinated care. from observation and interview participants and verbal assent
from patients when participants were providing direct care.
1874 2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd
JAN: ORIGINAL RESEARCH Understanding nursing on an acute stroke unit
Reflexivity I’m too claustrophobic on this unit. It’s like I am closed in…if you
look down the hall from the nursing station you feel like the walls
Ethnographers change in the process of conducting research
and curtains are closing in around you. It is so narrow. I feel
and spending an extensive period learning cultural domains
constricted because I cannot do my work in cramped space. I bump
and categories, and from building relationships with study
into other people all the time.
participants (Davies 1999, Hammersley & Atkinson 2007).
Indeed, if an ethnographer’s ideas, beliefs and values did not
Nursing too close
change it might indicate that she failed in understanding the
Limited space made it difficult to move, to use and relocate
culture she was studying. To keep track of the sorts of
equipment, transfer patients, document nursing care and
changes they undergo and the impact of these changes on
interact with colleagues. Limited space required alternative
their fieldwork, ethnographers employ ‘reflexive’ techniques.
work strategies to ensure that one did not get in the way of
In this study, the fieldworker used ‘asides’, integrative memos
one’s colleagues. For example, nurses unlocked the wheels on
and research journals (Spradley 1979, 1980, Emerson et al.
beds in rooms near the nursing station, wheeled them to an
1995) to make explicit her presuppositions and insider
open space, and then transferred patients to stretchers. One
relationships, and to maintain awareness of her social
nurse said:
position within the culture. Some staff knew the researcher
as a nursing instructor or a previous employee. Asides and This unit is not set up for us to nurse or do rehab. It is designed so
journaling helped her denote prior relationships, and high- that we are constantly bumping bums, literally bum to bum…when
light instances when she might have had ‘built-in’ biases or we transfer patients. We are bashing into one another when we feed
made priori judgments. Reflexive techniques helped control patients and when we provide any kind of nursing care.
for potential biases from having an insider perspective, which
The layout of the unit caused nurses to bump into each other,
we did not want to lose because it was essential for gaining
and put patients in situations where staff could not ensure
access to the study setting, building rapport and building and
appropriate care, privacy or confidentiality.
maintaining trust with staff.
2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd 1875
C.C. Seneviratne et al.
Lack of time hindered working on patient rehabilitation. One nurse said it was hard to do rehabilitation on the unit
Participants knew that correct positioning and transferring of because of limited time and space:
patients assists in stroke rehabilitation, but they believed that
There are limitations on what we can do in the time and space allotted.
they lacked the time for patients to move and position
To be able to come in and have the time to do all of those extra
independently:
things…like assist patients in their room with feeding or mobilization
It is easier to take over for patients, dressing them or brushing their and all of those things…that would be great, but it doesn’t happen.
teeth rather than helping them do the tasks. It is a matter of
Time with and with out adequate space affected nurses’
accomplishing what is required for patients in a specific window of
participation in bedside rounds. Unit policy stated that nurses
time.
should attend and review patients’ neurological status, vital
Nurses organized their time according to what they believed signs and changes in condition. Rounds occurred at
they were physically capable of accomplishing during the 09.00 hours, when nurses were preparing patients for therapy
work day. When patient acuity was high there were time appointments and tests, and/or were providing acute medical
constraints and rehabilitation was not a priority: care. For nurses attendance at rounds was not a priority:
The patients need time for us to let them do what they can and…for Then there is the issue of doing rounds on the unit with the docs. I
themselves. But, that requires a whole lot of time and effort, which really do not like the idea because your time is so compressed. You
the nurses don’t have. So I am sure some of [the patients] are have so much going on during the day and to just repeat what the
frustrated because they realize that and they aren’t able to do as much [charge nurse] already knows is…well, just repetitive.
as they would like to do…Some days you just can’t wait, you have to
One reason to miss bedside rounds was a lack of space in the
get it done and move on.
four-bed rooms. Field observations revealed that the stroke
neurologist, stroke residents, one or both NP and the charge
Preserving time
nurse attended bedside rounds. Gathered around each bed, the
To preserve time nurses coordinated their work and cared for
group discussed patient status. According to the nurses there
patients as a team. They met and identified tasks they could
was ‘never enough room any way’, and attendance did not give
do more efficiently working together. Alternately, individuals
them new patient information and was thus ‘a waste of time’.
who had fewer patients volunteered to ‘pick-up’ patients
from colleagues who had a heavier patient load. A more
implicit approach to preserving time developed as a conse- Interprofessional practice
quence of familiarity. As one nurse related:
Participant descriptions of interprofessional practice included
For me team nursing is knowing who you work with. I don’t know two main components: ‘relationships between stroke profes-
whether it’s the people I normally work with, but we just know each sionals’ and ‘communication/collaboration’. Each component
others rhythms. It is a matter of not talking about what we should do highlights how participants understood interactions on the
but just knowing each other. stroke unit and interprofessional practice more generally.
1876 2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd
JAN: ORIGINAL RESEARCH Understanding nursing on an acute stroke unit
maintained relationships on the stroke team in three major Having both NP has helped as sort of go between to advocate to the
ways. First, working together and sharing experiences were doctors for the things that we need. The NP are more available to
the cornerstones of relationships between nurses. come see the patient in an emergent or urgent situation. That helps
Second, relationships between nurses and therapists devel- because you can get the ball rolling for whatever procedures that
oped around perceptions of how best to address patient need to be done.
needs. Nurses felt that therapists’ failure to recognize and
acknowledge the role of nurses in rehabilitation can lead to Communication and collaboration
resentment and half hearted attempts at rehabilitation. One Participants claimed that communication and collaboration
nurse lamented: were critical to the success of the unit. Regular communica-
tion ensured everyone understood how other members envi-
We are not recognized for the mobility things we do or in any
sioned patient care. Weekly stroke rounds provided
concerns we have about our patients. So, sometimes we don’t work
opportunities to discuss patients, collaborate on care and
hard at it. The physios are only concerned that we get the patients
share alternate plans or possibilities. Attendance did not
ready for their rehab times in the gym. So we do that for them and
guarantee participation, and inclusion in discussions was
then concentrate on our patients’ medical needs.
predicated on who led rounds. One stroke team member
Nurses felt that therapists had a narrow view of nursing commented:
practice. In the course of their professional interactions,
When I lead rounds I like to spend more time on the functional and
nurses were responsible for patients’ medical needs while
the social end of things than the medical. I want to make sure the
therapists were responsible for rehabilitation.
team feels like they’re involved and valued.
Third, nurses saw their relationships with stroke physicians
and NP in terms of interprofessionalism. Participants claimed This individual thought that it was important to include all
that in its original state the stroke team was a matter of team members, and was concerned that some did not feel
interprofessional practice. Nurses and physicians candidly valued or believe that they were influencing progression and
discussed patients and collaborated. One of the stroke discharge plans for their patients.
physicians summarized his view of the situation: Nurses were the only team members who did not regularly
attend stroke unit rounds because ‘[they] did not have enough
It should be interprofessional, ideally. In general, stroke units are
time to leave [their required duties] and attend an hour-long
interdisciplinary. Only a small part of stroke unit care is the physician
stroke round’. One of the physicians claimed that the
roles. So during most of stroke care, beyond the acute phase, when
attendance of nurses at the stroke rounds would have
you have somebody settled, the physician’s role is relatively minor.
provided more information for both doctors and nurses:
It’s all about excellent nursing care and rehabilitation. So the team,
by accident of history and hierarchy, is led by a physician but we have I think that maybe if we could arrange the time for once a week in the
a NP, all the nurses, the physiotherapist, and social work...Everybody [stroke unit] rounds for the nurses to attend. I think that might be
is involved in care including home care planning, etc. beneficial in the long run for all the staff because we can learn so
much from each other especially about stuff we don’t have time to
Another participant commented:
find out.
We needed something different on our stroke unit. Our unit was not
The attendance of nurses at stroke rounds would have
designed to be exclusionary in any way. It was intended to be
reinforced the notion that the unit was interprofessional.
interprofessional.
2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd 1877
C.C. Seneviratne et al.
limitations where representativeness is concerned, we also Hearn & Michelson 2006, Patmore 2006). Thrombolysis
believe that we have found common issues in stroke care in made stroke an acute event, and thereby helped radically alter
particular, and medical care more broadly. the practice of stroke care. Armed with a novel intervention,
stroke teams had to work within the boundaries of a narrow
therapeutic window. Both the acknowledgment that orga-
Space and time
nized stroke units improves outcomes and the temporal
Space limitations and time constraints are the backdrop of demands of thrombolysis motivated the adoption of coordi-
clinical care throughout North America. Weinberg (2003) nated interprofessional care teams and units such as the
notes that nurses have long faced a lack of resources to stroke unit in this study.
complete daily tasks safely and effectively, interact with Although the ideal acute stroke care team includes a focus
patients, or attend in-service education sessions. Notwith- on rehabilitation, the nurses in this study chose not to
standing the apparent universality of these problems, in our consistently spend time walking with their patients or taking
view it is not advisable to dismiss or devalue the concerns of time to assist with dressing and grooming (all important
those who work in caregiving environments. Our investiga- rehabilitation activities). They believed that if they had the
tion presented an opportunity to re-open dialogue about the time, they would perform rehabilitative care. A recent study
importance of institutional organization and structure (Vähäkangas et al. 2008) showed that nurses who incorpo-
regarding appropriate space and use of time related to stroke rated rehabilitation into their daily care increased the amount
care (Peszczynski et al. 1972, Ulrich et al. 2004). of time ‘working with’ patients to maximize patient indepen-
A substantial body of literature supports the view dence. The question is whether our stroke unit nurses were
that organized stroke unit care improves stroke outcomes aware that a re-evaluation of their time from focusing on
(Indredavik et al. 1991, Kalra et al. 1993, Kalra 1994, nursing tasks to facilitating rehabilitation might increase or
Jorgensen et al. 1995a, 1995b, Hill 2002, SUTC 2007). What ‘preserve’ time spent with their patients. Organizing and
the literature fails to address is the importance of adequate implementing an education session for the stroke nurses about
work space for providing this care. Our participants per- facilitation of care, as established by Booth et al. (2005), could
ceived lack of space as a constant challenge to providing care. increase their use of facilitative interventions in rehabilitation.
Rather than describe what they did regarding stroke and They could have advocated for change by documenting their
rehabilitative care, nurses talked about what they were forced lack of time concerns and by requesting more staff through
to do because of inadequate spaces and insufficient time. evaluation of patient acuity levels. A recent American study
They did not take the time to assist patients to wash, dress (Neatherlin & Prater 2003) illustrates that nurses are well-
and practise mobilization. They complained about inade- positioned to assist in the development and evaluation of
quate physical space for medication delivery, charting and appropriate staffing levels on rehabilitation units through
interactions with patients. These comments are concerning documentation of how they spend their time at work.
because they show that nurses did not (and probably cannot)
make rehabilitation and patient autonomy (Burton 1999,
Interprofessional practice
2000) priorities in their acute stroke care.
How conceptions of time affect work practices in stroke The nurses in our study discussed how their role in the
care have not been explored in the literature. In the past, interprofessional team developed out of day-to-day working
stroke physicians adopted ‘watchful waiting’ for patient relationships. The stroke team is multidisciplinary because
recovery. Thrombolytic therapy changed stroke care in the each team member works independently and reports assess-
1980s, providing a means of treating a class of acute cases of ments and interventions mainly in team meetings. Neverthe-
ischaemic stroke. The window of opportunity for thrombol- less, participants used the term interprofessional to refer to
ysis is three hours after symptom onset. Members of the the stroke team. This suggests a lack of clarity about the type
stroke team now use phrases such as ‘time is brain’ as a of work relationships and team interactions that exist on the
reminder that the longer it takes for intervention, the greater unit. In multidisciplinary teams individuals work separately
the resulting neurological deficit (Barber et al. 2005). Team and come together to share information, while interdisciplin-
members have a second term, ‘door to needle time’, which ary teams members collaborate to create care plans as
refers to the time between a patient’s arrival at the hospital they jointly assess and treat patients (Ovretveit 1997,
and the start of thrombolytic therapy (Hill et al. 2000). Sorrells-Jones 1997, Payne 2000, Pollard et al. 2005).
Temporal metaphors denote boundaries and different dimen- Healthcare professionals commonly use the terms
sions within the work space (Gell 1996, Bluedorn 2002, synonymously, although in the case of acute stroke care,
1878 2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd
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2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd 1879
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2009 The Authors. Journal compilation 2009 Blackwell Publishing Ltd 1881