Microsoft Visual Studio 2005

Customer Solution Case Study

Infosys Demonstrates Project

Management Integration with Visual

Overview Infosys’ use of Visual Studio Team System

Country or Region: India, Global
Industry: Software Development
will be increasing exponentially over the next
few years. We expect to grow this area to
Customer Profile
Infosys Technologies Ltd. provides
over 25,000 developers.
consulting and IT services to clients Prashanth Govindaiah, Senior Technical Architect, Infosys
globally. Established in India in
1981, Infosys now has over 58,000 Infosys Technologies, a CMMI Level 5 company, is one of
employees worldwide and over $2
billion in annual revenues. the largest software service organizations in the world.
When evaluating Microsoft® Visual Studio® 2005 Team
Business Situation
After evaluating Visual Studio® System, Infosys saw the need to build an enhanced
Team System, Infosys wanted to platform to improve the integration between Team
integrate its strong development
and design environment with System and the company’s established quality process
Infosys’ own project management tools. As a proof of concept, Infosys decided to integrate
tool.
Team System with the company’s project management
Solution system. With the help of Microsoft, Infosys completed
Infosys embarked on a proof of
concept project to integrate Infosys the proof of concept successfully and moved on to a
Project Management system and pilot project. Infosys expects to realize improved
work item tracking with Visual
Studio Team System, with the help developer productivity, more efficient data capture,
of Microsoft. improved software quality, enhanced metrics collection,
Benefits improved process compliance, and improved adherence
ν Better developer productivity to quantitative project metrics standards.
ν More efficient data capture
ν Improved software quality
ν Enhanced metrics collection
ν Improved process compliance
 Situation
Infosys Technologies, founded in 1981
in India, is one of the pioneers in
strategic offshore outsourcing of
software services. Currently, Infosys
has over 58,000 employees
worldwide and over $2 billion in
annual revenues, making it one of the
largest software service organizations
in the world. Infosys' Vision: "To be a
globally respected corporation that
provides best-of-breed business
solutions, leveraging technology,
delivered by best-in-class people."
Infosys was recently applauded by
Wired Magazine for its unique
offshore outsourcing strategy —
Wired singled out Infosys for turning
the outsourcing myth around and
bringing jobs back to the US.
Infosys has been formally appraised
as a CMMI Level 5 company since
1999. CMMI is the Capability Maturity
Model Integration, developed by the
Software Engineering Institute (SEI) at
Carnegie Mellon University; CMMI
ranks software development
organizations according to a hierarchy
“We have built of six process maturity levels, with
Level 5, the highest, designated
custom static “Optimizing.” At Level 5, a company
analysis rules for focuses on continuous process
improvement.
Visual Studio Team
System to Infosys currently has over 15,000
software developers working on
implement checking projects with Microsoft technologies.
of our coding According to Prashanth Govindaiah, a
Senior Technical Architect in Infosys’
standards and Bangalore Microsoft® Technology
design rules…. This Center, “Infosys’ use of Visual Studio®
Team System will be increasing
improves code
quality and
developer
exponentially over the next few years.
We expect to grow this area to over
25,000 developers.”
When evaluating Visual Studio Team
System, Infosys saw the opportunity
to build an enhanced development
platform. As a CMMI Level 5 company,
Infosys has a complex quality process
and uses a number of different tools
to support the process. Infosys saw an
opportunity to enable more integrated
usage of these existing tools, with
Visual Studio Team System providing
an integrated developer user
interface as well as providing its own
tools and capabilities. As an initial
proof of concept to begin the phased
development of an enhanced
platform, Infosys decided to integrate
Visual Studio Team System with the
company’s established project
management system.
Solution
The vision for this project was to
integrate Visual Studio Team System
and Infosys Project Management Tool
in the most efficient way possible, in
order to minimize customization and
maintenance costs while increasing
developer productivity. Two scenarios
were chosen for integration: new
project creation and work item
processing.
A project should be created under the
control of a project manager; a work
item, which can be fixing a bug,
implementing a feature, or any other
project-related task, as led by an
architect or lead programmer and
modified by the programmer
performing the work. A team from
Infosys and Microsoft was formed to
design and implement the proof of
concept.
A major design principle for the
project was “one user interface per
role.” That principle led to the
decision that projects would be
created in Infosys Project
Management Tool, which is the
Infosys program manager’s preferred
user interface, and then be
transmitted to Visual Studio Team
System. The same principle led to the
decision that work item processing
would use the Visual Studio user
interface, since Visual Studio is the
developer and architect’s preferred
working environment, and then be
transmitted to Infosys Project
Management Tool.
Visual Studio Team System has two
components: the Visual Studio 2005
client, and the Team Foundation
Server. Team Foundation Server is
responsible for housing all of the data
associated with development
projects, including the source code,
builds, and other artifacts such as
work items. Generally, new Team
Projects are created on a Team
Foundation Server by using the Visual
Studio 2005 client.
To implement project creation from
Infosys Project Management Tool, the
team started by developing a project
creation Web service wrapper for the
Visual Studio 2005 client. In practice,
after a manager creates a new project
from the Infosys Project Management
Tool user interface, the Infosys Project
Management Tool calls the Web
service and executes the CreateNew
operation of the Visual Studio Team
System Project Service. For simplicity
in the proof of concept phase, this is
done without distributed transactions,
transaction error handling, or
extensive exception handling.
To implement work item replication
between Visual Studio Team System
and Infosys Project Management Tool,
the process is essentially reversed.
The team wrote a Web service for
Infosys Project Management Tool to
create an “issue,” which is the
equivalent of a Team System work
item. In practice, a developer creates
a new work item in Visual Studio of
custom type “InfosysIssue” and saves
it. The new Custom Issue will then be
updated in the Infosys Project
Management Tool by invoking a web
service, which returns an ID. This ID is
then updated back to Team
Foundation Server.
Infosys currently implements a great
deal of security checking with custom
code in the normal course of updating
issues from Infosys Project
Management Tool. Visual Studio Team
System currently has no mechanism
for this in its work item tracking. A
new feature to be shipped with Team
Foundation Server Service Pack 1
allows for work item forms that host
custom controls, and this will allow
Infosys to implement the same level
of authorization checking for work
item changes in Visual Studio Team

“The managers can
see the time
progression of
percent completion,
bug rates, and code
coverage. It wasn’t
possible to collect
this automatically
before Visual Studio
Team System.”
Prashanth Govindaiah, Senior
Technical Architect, Infosys
System that they currently have in
Infosys Project Management Tool.
Benefits
Infosys has been able to identify six
clear benefits from its integration of
its process and tools using Visual
Studio Team System: improved
productivity, more efficient data
capture, improved quality, enhanced
metrics collection, improved process
compliance, and improved adherence
to quantitative project metrics
standards.
ν Improved developer productivity.
“By adhering to the rule of one user
interface per role, and integrating
defect tracking with Visual Studio
Team System, we have eliminated
the switch from the development
IDE to the Infosys Project
Management tool, improving the
developer’s workflow,” says
Prashanth. “We have also saved a
good amount of time in code
reviews from automated static code
analysis.”
ν More efficient data capture.
“Needing to switch applications
often caused developers to
postpone their reporting to the end
of the day,” says Prashanth. “Now
that this functionality is in their
Visual Studio Team System IDE,
they can report work item
completions as they happen.”
ν Improved software quality. “We
have built custom static analysis
rules for Visual Studio Team System
to implement checking of our
coding standards and design rules,”
says Naveen Kumar, Principal
Architect. “Developers must run the
static code analysis before they can
check in their source code. This
improves code quality and
developer productivity at the same
time.”
ν Enhanced metrics collection. Visual
Studio Team System automatically
collects metrics as source code is
compiled, checked in, and tested.
This is called the instrumented
development process. “Team
Foundation Server has very strong
reporting of these metrics, which
helps program managers to get
real-time statistics about a project
at each point in its development,”
says Prashanth. “The managers can
see the time progression of percent
completion, bug rates, and code
coverage. It wasn’t possible to
collect this automatically before
Visual Studio Team System.”
ν Improved process compliance.
“There are many processes in the
software lifecycle at a CMMI Level 5
company like Infosys, which exists
in a separate portal,” says
Prashanth. “With Visual Studio
Team System Integration, we can
make this portal available as part of
the Visual Studio IDE and enable
easy access to process information
for the developers while they are
actively developing code.”
ν Improved adherence to product
quality metrics. “Infosys has
established standards for various
quality metrics, like Coupling
between Objects, Cyclomatic
Complexity, Depth in Inheritance
Hierarchy, etc,” says Prashanth.
For More Information
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For more information about Infosys
Technologies products and services,
email microsoft@infosys.com or
visit the Web site at:
www.infosys.com
© 2006 Microsoft Corporation. All rights reserved.
This case study is for informational purposes only.
MICROSOFT MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, IN THIS SUMMARY. Microsoft, Visual Studio
are either registered trademarks or trademarks of
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their respective owners.
Document published October 2006
“Visual Studio Team System can
check for compliance with these
rules using static code analysis. This
also helps close the loop on the
rules, as the quality team monitors
the statistics from each project and
uses that information for improving
the standards.”
“Developers in Infosys will be more
productive,” says Prashanth. “They
can now perform their project
management activities within Visual
Studio Team System. This allows
them to track defects and issues in
compliance with Infosys process
standards using tools that are now
tightly integrated with their
development environment.”
Software and Services
ν Products
− Microsoft Visual Studio 2005
Team System
− Microsoft SQL Server 2005
Microsoft Visual Studio 2005
Microsoft Visual Studio 2005 is the
world’s most popular development
environment for designing,
developing, and testing next-
generation Windows®-based solutions
and Web applications and services. By
improving the development
experience for Windows, the Web,
mobile devices, and Microsoft Office,
Visual Studio 2005 helps
organizations deliver a variety of
solutions more productively than ever
before. Visual Studio Team System
expands the product line with new
software tools that enable greater
communication and collaboration
throughout the development life
cycle. With Visual Studio 2005,
businesses can deliver modern
service-oriented solutions more
efficiently.
For more information about Visual
Studio 2005, go to:
msdn.microsoft.com/vstudio