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Exercise 3 page 77:

Figure 4-3 is a memo composed by the manager of The Plaza, a relatively new apartment
building in Lubbock, Texas. The manager would like to distribute the memo to all
residents as soon as possible. As the regional manager the Rite Properties, which
operates The Plaza, you must review the official communications coming from managers
to residents. What changes would you advise the manager to make to this memo?

As the regional manager, changes I would advise the manager to make are:
1. Attitude; It is not professional to threaten or condescend the residents of The Plaza.
2. Repetitive; There is no need to repeat the same topic twice.
3. Punctuation; This is a business and using correct punctuation is advised, as it looks
unprofessional to use incorrect punctuation
4. Proper; State examples of problems in an appropriate way.

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