Vision

To be the preferred software solution providers for the chosen Industry

Mission

To achieve customer delight by providing innovative software solutions through

nurturing of talented resources and continual improvement
Enterprise Solutions

Our support team keeps your ERP environment up-to-date by efficiently providing
• Problem resolution
• Quality Management
• Knowledge Transfer
• Continuous improvement
Today’s Challenge in Oracle

The importance and requirement of an IT Organization to support core business processes end-to-end is continuously
increasingly. Though IT budgets are shrinking ,unplanned downtime or missed Go-lives cause significant additional IT
Cost.

Operational Risks Operational Costs ROI on Oracle Solution

Mitigate your risks Reduce Total Cost of
Ownership Leverage value of
Oracle Solution

• Risk of unstable business • Shrinking IT budgets

critical processes • Keep pace with ongoing
• Cost effective implementation business changes
• Downtime has exponential
business impact • Cost effective upgrades •Continuous quality
improvement
• Lack of internal skill and •Efficient solution operation
knowledge • Business process optimization
Our Services

• Oracle Applications Implementation & Integration Services

• Support and Development of existing Oracle footprint
• Migration / Upgrade Services
• Bespoke Development & Integration with Oracle EBS and Fusion
• Database Administration Services
• Enhancements and Tuning of existing programs
• Service Cloud Implementation and Support
Why Specvin ?

• We provide end-to-end consulting services on Oracle Applications' requirements to our customers.

• We align with our customers at every phase of the software life cycle, from technology evaluation through post-
implementation support and our customers in turn leverage our Oracle applications competencies, strategic alliances
and knowledge.

• Our group is recognized for its technical and functional expertise in implementation, customization, upgrades, and
integration of Oracle E-Business Suite. Oracle E-Business Suite is a complete set of business applications that enables
you to efficiently manage customer interactions, manufacture products, ship orders, collect payments and more - all
from a business system that shares a single technology foundation.

• We have expertise in Rapid deployment of Oracle EBS Release 12 Suite of Applications and have been involved in
successful implementations and upgrades from Oracle R11 to Oracle R12. We have perfected our methodology for
"Managed Fixed Fee" project implementation / support and have successfully delivered R12 projects within time and
budget. This extends to implementation and support of Oracle Mobility and Service Cloud within Europe.

• We have expertise in delivering and supporting Fusion HCM, Fusion Financials and Fusion Procurement Suite of
Applications in the UK and Europe.
Capabilities in Oracle
• Offshore Support across the entire range of Oracle EBS modules including Logistics, Finance and Field Service & Service Cloud

• Offshore Support of Fusion HCM, Fusion Financials, Fusion Procurement,

• Offshore Support for Third Party applications including Taleo, APRO Banking, APRO Imaging and e-Invoicing

• Development of XML Messaging between Customer and Third Party Logistics providers

• Development of bespoke applications and their integration with Oracle EBS and Fusion modules

• Implementation of Self-Service Procurement within several European countries

• Implementation of Fusion HCM modules across 11 European Countries

• Implementation partner for Oracle Service Cloud together with integration to Oracle EBS

• Business Intelligence (OBIEE)

• Implementation of Oracle Approvals on Mobile Devices

SLA on response and corrective action

•Regular Status update to customer on High Priority Issues

• Accelerated Issue processing with dedicated team

High Medium Low

Response 1 Hr 4 Hr 8 hrs
Corrective action 4 hrs 8 hrs 24 hrs
Case Study - Implementing Managed Services for a Medical Devices company, Europe

The Oracle Implementation

• The client in Europe has been on the Oracle EBS platform for several years with the current release being R12.1.3.
Support Services
• Based upon a platform of trust and reliability, client has taken the step to move the day-to-day support of the Oracle
implementation offshore in April 2014

• After a brief handover where the offshore consultants spent two weeks visiting the Netherlands and sitting alongside the
permanent members of the IT department to understand business processes and people, support is now entirely run from
the office in Bangalore.

• The service now also extends to performing change requests on an agreed budget and time. Furthermore, Specvin provides
on-site resource to visit the business each quarter and discuss progress and future requirements.

• In the first three months that the managed services structure was put in place, We achieved the following milestones in
supporting client

• An immediate response to each incident even if just to acknowledge the issue

• Consistently achieved 98%-100% of the SLA targets set by client in resolving incidents from the very first month
Case Study - Implementing Managed Services for a Medical Devices company, Europe

The story so far

• Since the teams inception, offshore support has now extended to include implementation of Service Cloud as well as
Fusion HCM including core HR and Absence Management

• The team continues to achieve a minimum of 98% of SLA targets for support month-on-month

• We also provide on-site implementation support for the client when assisting with major enhancements

• We have completed development of several high-profile projects involving bespoke applications integrated with core EBS
and Fusion HCM which have achieved significant efficiencies and cost savings for the business
Thank You

Specvin Technologies (P) Ltd

IC-5, Science and Technology Entrepreneur’s Park (STEP)
SJCE Campus, Mysore – 570006
Telephone: 0821-2510091
arunkumar@specvin.com
Mob : +91-98452 98260