I am a student at Arizona State University, Earth and Environmental Studies Major. I am
currently an Adoption Counselor with the Arizona Animal Welfare League. I have a background in environmental science. I am passionate about using my education to improve the way people interact with their natural environment.
EXPERIENCE A d o p t i o n C o u n s e l o r : Arizona Animal Welfare League (Phoenix, AZ), 2017-2018
Janna Skinner (Supervisor): (602) 273-6852 Supporting and educating customers regarding their choice of animal. As an Adoption Councilor I was the face of the shelter for incoming customers. It was my job to not only help customers find the right animal, but ensure they enjoyed the experience. A s s i s t a n t M a n a g e r : Pet Club (Tempe, AZ), 2014-2017 Angel Chadwick (Store Manager): (520) 591-7314 Assisting in the management of the store. My duties included customer service, managing stock, defusing difficult situations, organizing inventory sheets, as well as training new employees. C o r p s M e m b e r : AmeriCorps NCCC (Vicksburg, MS), 2009-2010 Community service in a team based setting. I worked on location with non-profit organizations to complete projects ranging from disaster relief to environmental rehabilitation.
SKILLS C u s t o m e r S e r v i c e : I have worked in customer service positions for over 8 years. I
enjoy helping customers by providing information about products and services. I am comfortable assisting customers with grievances. I enjoy working with customers to find solutions to issues they bring to me. S t o r e M a n a g e m e n t : As the assistant manager for Pet Club I handled receiving of products. I maintained and checked inventory. I set prices of products. I handled daily bank deposits. I managed employee’s daily tasks. I also trained new employees on point of sale systems, store products and store policies. T e c h n o l o g y S k i l l s : I have extensive knowledge of the Microsoft suite of products. I am a competent graphic designer with experience in website development. I have experience working with the Google suite of products.
EDUCATION B a c h e l o r o f A r t : Major: Earth and Environmental Studies Minor: Parks and
Protected Land Management - Arizona State University (Tempe, AZ) – 2018 A s s o c i a t e D e g r e e : Mesa Community College, (Mesa, AZ) - 2016
The Whole-Brain Child by Daniel J. Siegel, M.D., and Tina Payne Bryson, PhD. - Book Summary: 12 Revolutionary Strategies to Nurture Your Child’s Developing Mind