Defined Benefits, Health & Welfare Operations and Implementations group supports
our business partners in the US in servicing corporate / institutional customers in
benefits administration vertical. This involves moving the customers to the Fidelity platform and supporting their on-going record-keeping needs. This is done through a series of processes, both technical and non-technical, that helps a customer to use our products and services. The Defined Benefits arm of Fidelity provides administration services to many organizations in the US. This service offering is a part of Fidelity's total benefit outsourcing business.