 Project quality management is all of the processes and activities needed to determine and

achieve project quality.

 Project quality management (QM) is not a separate, independent process that occurs at the
end of an activity to measure the level of quality of the output.

 Quality has been defined as It is also defined as the “Conformance to requirements or fitness
for use.

which means that the product or services must meet the intended objectives of the project and
have a value to the donor and beneficiaries and that the beneficiaries can use the material or
service as it was originally intended.

 Project management consists of four main processes:

 Quality Definition

 Quality Assurance

 Quality Control

 Quality Improvements

 Quality Definition

The project manager and the team must identify what quality standards will be used in the
project.

Identifying quality standards is a key component of quality definition that will help to
identify the key characteristics that will govern project activities and ensure the beneficiaries
and donor will accept the project outcomes.

Quality Assurance

 Quality assurance is all the planned and systematic activities implemented within the quality
system to provide confidence that the project will satisfy the relevant quality standards.

 Quality Control

Quality control involves monitoring specific project results to determine if they comply with
relevant quality standards and identifying ways to eliminate causes of unsatisfactory results.

 Quality Improvements

Quality improvement includes taking action to increase the effectiveness and efficiency of
the project to provide added benefits to the project stakeholders.
Lean production is an approach to management that focuses on cutting out waste, whilst ensuring
quality.

The lean approach to managing operations is really about:

 Doing the simple things well

 Doing things better

 Involving employees in the continuous process of improvement

 …and as a result, avoiding waste

The main principle of lean project management is delivering more value with less waste in a project
context.

Agile project management is an iterative approach to managing software development projects that
focuses on continuous releases and incorporating customer feedback with every iteration.

 Traditional agile project management can be categorized into two frameworks:

scrum and kanban.

 While scrum is focused on fixed-length project iterations,

 kanban is focused on continuous releases.