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Abstract:
For many organizations, due to a general focus on waste reduction, intuition suggests that the key objectives of Lean programs and
Sustainability (or Green) programs share great commonality, and that organizations that successfully implement Lean principles also should
be successful when implementing Sustainability principles. In this study, an examination of known Lean organizations (applicants and
finalists for the Shingo Prize) explores this intuitive synergy between Lean and Sustainability, and shows that Lean organizations should be
able to reduce barriers for implementing subsequent successful Sustainability programs.
Article Type:
Report
Subject:
Authors:
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28/4/2018 Lean and sustainability programs: evidence of operational synergy for lean manufacturers and logical growth toward sustainability.
Bergmiller, Gary G.
McCright, Paul R.
Weisenborn, Gregory
Pub Date:
09/01/2011
Publication:
Name: Review of Business Research Publisher: International Academy of Business and Economics Audience: Academic
Format: Magazine/Journal Subject: Business, international Copyright: COPYRIGHT 2011 International Academy of Business and Economics
ISSN: 1546-2609
Issue:
Topic:
Event Code: 420 Pollutants produced & recycled Computer Subject: Company growth
Product:
Product Code: 7350000 News Syndicates & Wire Svcs NAICS Code: 51411 News Syndicates SIC Code: 7383 News syndicates
Organization:
Government Agency: United States. Environmental Protection Agency Company Name: The Associated Press; The Associated Press
Organization: International Organization for Standardization
Geographic:
Accession Number:
272484949
Full Text:
1. INTRODUCTION
Traditional Lean Systems models share key attributes with traditional Operations Management approaches for increasing the effectiveness
and efficiency of business operations. Important examples include 1) need for top management support and commitment, 2) identification
and systematic reduction of traditional operational waste, and 3) long-term continuous waste reduction leading to increased competitiveness
as demonstrated by improved business metrics (Bergmiller & McCright, 2009a; Liker, 2004). Similarly, Sustainability (or Green) models that
historically address the impact of business operations on the environment, also show great consistency. Sustainability models tend to agree
that 1) top management support and commitment is essential for program success, 2) environmental waste should be identified and
systematically reduced, and that 3) long-term continuous environmental waste reduction should lead to both improved business metrics and
environmental metrics (Bergmiller & McCright 2009a; Bergmiller, 2006). Some disagreement exists that investment in environmental
Sustainability does not inherently support the objectives of organizational stakeholders. However, a variety of research, including an
overview by Porter and van der Linde (1995), supports the notion that as an organizational objective (possibly, but not necessarily a legal
requirement requiring enforcement) environmental Sustainability drives
drive technological enhancement that often reduces organizational
operations costs as well as reduces traditional environmental waste (Porter, 1991; Porter & van der Linde, 1995). With these basic
similarities in mind, it should not be surprising to find at least anecdotal evidence that Lean organizations possess attributes associated with
Sustainability-focused (green) organizations.
In addition to providing evidence that Lean organizations possess characteristics common to successful Sustainability programs, another
significant contribution of this research should be to spur to action the organizations that promote greater industry-wide efforts to reduce the
environmental impact of business operations (Bergmiller, 2006). To that end, the Environmental Protection Agency (EPA) already has
produced a wide variety of guidance and literature for public consumption that espouses the benefits of integrating environmental concerns
into traditional Lean improvement projects, e.g. The Lean and Chemicals Toolkit (EPA, 2009a), The Lean and Energy Toolkit (EPA, 2007b),
the Lean in Government Starter Kit (EPA, 2009b) and The Lean and Environment Toolkit (EPA, 2007a). If this study and subsequent
research can show that Lean organizations possess traits that also promote environmental Sustainability, then organizations such as the
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EPA will have additional avenues to promote Sustainability programs in corporate America.
The benefits associated with persuading organizations also to promote Sustainability will be considered a moot point for the purposes of this
paper. Evidence can be found elsewhere (e.g. Bergmiller, 2006; Meadows et al, 2004) that human-driven production and consumption
currently exceed technological and social progress toward a sustainable environmental balance. Moving forward from that point, in this
paper, the authors perform two basic analyses: 1) investigating whether Lean manufacturers demonstrate greater Lean success if they also
exhibit features of Sustainability programs, and 2) comparing typical or average manufacturing organizations to Lean manufacturers with
respect to key variables associated with Sustainability.
2. LITERATURE REVIEW
Lean manufacturers differ from their average counterparts by demonstrating an advanced level of operational excellence, efficiency, and
effectiveness. The Shingo Prize is awarded to organizations that demonstrate "Operational Excellence"; this is often idealized through the
principles of the Toyota Production System (Shingo Prize, 2010a), and otherwise known as Lean principles. The Shingo Prize evaluation
process utilizes key metrics associated with Operational Excellence, and have been adopted in this study as measures of Leanness of a
manufacturing organization (Bergmiller, 2006; Shingo Prize, 2003). Current Shingo Prize guidelines can be accessed at its web site (Shingo,
2010b). When compared to typical or average manufacturers, Shingo Prize applicants, finalists, and winners are assumed to be
considerably more Lean, based on the close scrutiny associated with the Shingo Prize evaluation process. Shingo Prize criteria are a
comprehensive view of Lean operations excellence, and include the evaluation of multiple Lean dimensions including but not limited to
organizational leadership and culture, employee empowerment, quality, cost, and customer satisfaction (Shingo, 2003; Bergmiller, 2006). At
the time of data collection for this research, the Shingo Prize scoring system defined eleven sub-elements that were grouped into three
categories in this study: Lean Management System (LMS), Lean Waste Reduction Techniques (LWRT) and Lean Results (LR) (Bergmiller,
2006).
From the perspective of a Lean manufacturer, the seven traditional wastes are: defects, over-production, transportation, waiting, inventory,
motion, excess-processing; together these are otherwise known by Lean practitioners as the acronym "DOTWIMP". The Toyota Production
System also usually defines an eighth major form of waste: unused employee creativity. Good explanations of these traditional forms of
manufacturing waste can be found in The Toyota Way (Liker, 2004, p.28). From this traditional Lean perspective, environmental wastes are
not specifically addressed. However, a variety of studies have shown that adoption of various Lean principles can result in improved
business performance gains, e.g. MacDuffie (1995) and Ichniowski et al (1993).
Conceptually, Sustainability or "sustainable development" refers to attempts by human beings to achieve a balance with nature that will
protect future generations' abilities to thrive on planet Earth. A good working definition can be found from the United Nations World
Commission on Environment and Development (UN-WCED): "... development that meets the needs of the present without compromising the
ability of future generations to meet their own needs" (United Nations World Commission on Environment and Development (UN-WCED),
1987, Ch. 2). Often, based on the outputs of modern production processes and the consumption of limited natural resources, the surrogates
of Sustainability are measurable goals and objectives such as: 1) reduced environmental waste streams, 2) reduced consumption of
nonrenewable natural resources, 3) increased utilization of renewable resources, and 4) increased technological advancement for the
improvement of the first three listed items. The last measurable objective (increased technological advancement) is perceived to be the
driver for economic advantage when balanced against the investment cost associated with traditional regulatory compliance associated with
reducing environmental waste streams (Porter & van der Linde, 1995).
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Energy consumption and generation are two of the most visible and controversial topics related to Sustainability. Examples include public
fights over the feasibility and aesthetics of wind generation (e.g. Galvin, 2010; Corn, 2008), and environmental damage caused by oil
exploration and generation (e.g. Associated Press (AP), 2010; Lancaster, 2010). The brightening spotlight on sustainable energy has
prompted The International Organization for Standardization (ISO) to develop several new international standards focused on a variety of
energy-related challenges. Among others, ISO is developing (or has developed) standards ISO/PC 248--Sustainability Criteria for Bioenergy
(ISO, 2010), ISO 21930:2007--Sustainability in Building Construction (ISO, 2007), and ISO/PC 242--Energy Management (ISO, n.d.,a). The
Energy Management standard is of particular interest and will be known as ISO 50001 after final approval and adoption. Its scope will
include:
"Standardization in the field of energy management, including for example: energy efficiency, energy performance, energy supply,
procurement practices for energy using equipment and systems, and energy use. The standard will also address measurement of current
energy usage, implementation of a measurement system to document, report, and validate the continual improvement in the area of energy
management" (ISO, n.d.,b).
Additionally, as noted by the American National Standards Institute (ANSI) while reporting on the approval of the Draft International Standard
of ISO 50001, the Energy Management standard will address important issues including: 1) "Making better use of existing energy-
consuming assets", 2) "Transparency and communication on the management of energy resources", 3) "Energy management best practices
and good energy management behaviors", 4) "Evaluating and prioritizing the implementation of new energy-efficient technologies" and 5) "A
framework for promoting energy efficiency throughout the supply chain" (ANSI, 2010). After the final ISO 50001 standard is approved and
published, information regarding "energy management best practices and good energy management behaviors" should be compared and
potentially incorporated into the various Sustainability criteria discussed throughout this research, especially with respect to Lean
organizations and their potential for implementing successful Sustainability programs.
In 2003, Melnyk et al evaluated the "greenness" of more than 1000 average manufacturing plants in the United States (Melnyk, Sroufe, &
Calantone, 2003). This purpose of that study was to investigate antecedents of various companies' level of commitment to pursuing ISO
14001 certification (the ISO Environmental Management Systems standard). We utilized this study to identify important Sustainability
variables, which were then grouped into three categories similar to the Shingo Prize categorization discussed above. The criteria were
borrowed and adapted from Melnyk, including dimensions associated with Green Management Systems, Green Waste Reducing
Techniques, and Green Results. Throughout this paper, comparisons of Lean and Sustainability variables and programs will be made with
respect to the frameworks suggested by Melnyk et al (2003) and those utilized via the Shingo Prize (Bergmiller, 2006).
Generally, Management Systems encompass procedures and policies "that create the environment/culture that commits the organization
toward waste reduction" (Bergmiller, 2006). Results are observable or measurable indices relative to the Lean or Sustainability goals and
objectives set by organizations to define success. Waste Reducing Techniques are proven practices that are applied to manufacturing and
business processes by the Management System to improve Results.
3. METHODOLOGY
To evaluate potential synergy between Lean principles and Sustainability principles, and to evaluate Lean manufacturing organizations'
tendencies toward adopting practices associated with Sustainability, survey results were collected from Lean manufacturing plants; plants
defined as Lean in this study were either applicants, finalists, or winners of the Shingo Prize. Lean manufacturers were visited and evaluated
by the Shingo Prize team between 2000 and 2005 (Bergmiller, 2006).
Surveys were sent to key employees from 120 Shingo Prize applicants (plant sites). Usable surveys from 47 plant sites were evaluated and
compared to similar data published by Melnyk, Sroufe, & Calantone (2003). The unit of analysis for this study was an individual plant site
that was previously evaluated by the Shingo Prize team and which submitted complete survey data.
As noted above, three primary categories define the framework for identifying key variables and metrics: Management Systems, Waste
Reduction Techniques, and Results. Liker (2004) and the Shingo Prize Application Guidelines (2003) provided this basic framework for a
Lean production system. Criteria from the Shingo Prize Site Evaluation Form were adapted to fit this common framework of Management
Systems, Waste Reduction Techniques, and Results (Bergmiller, 2006). See Table 1 below:
In Table 1, aggregated variables LMS, LWRT, and LR represent the summed values of their respective components. Similarly, key elements
for Sustainability-driven production systems were derived from Melnyk et al (2003), the EPA (2001) and the ISO 14001 Environmental
Management Specification standard (ISO, 2002). Minor modifications include the elimination of two variables from the original Melnyk et al
(2002) survey and model (Bergmiller, 2006). Detailed definitions of all the Melnyk et al Sustainability-related variables and the Shingo Prize
Lean variables can be found in Bergmiller (2006). In Table 2 below, the aggregated variables GMS, GWRT, and GR represent the summed
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H1: Lean manufacturers exhibit a greater number of traits also associated with Sustainability programs when compared to a set of average
manufacturers.
The survey by Melnyk et al (2003) described above was adapted, validated, and used to collect data on Lean manufacturers' tendencies
toward Sustainability, as defined by the various Green Management System criteria, Green Waste Reduction Techniques criteria, and Green
Results criteria shown above in Table 2 (Bergmiller, 2006). Details on the validation of the modified survey can be found in Bergmiller
(2006).
As mentioned previously, 47 usable surveys were generated from 120 Shingo Prize applicants, finalists, and winners. As a set, the survey
results from 47 Lean manufacturers' Sustainability criteria were compared against the criteria from Melnyk's original survey data of average
or typical manufacturers. For each key Sustainability criteria, Hotelling T-tests were used to compare the mean results from the Lean
manufacturers to the mean results of average manufacturers from the original Melnyk et al (2003) study. Two of the 26 Sustainability criteria,
ISO 14001 Certification, and Years Certified, were not tested due to the dependence of Years Certified on ISO 14001 Certification
(Bergmiller, 2006).
The data set was validated using correlation between several of the key composite scores. Detailed results can be found in Bergmiller
(2006). Results from the T-tests are shown in Table 3 below (Bergmiller, 2006). Of the 24 T-tests that were performed comparing the
Sustainability criteria means of the average manufacturers against criteria means of the Lean manufacturers, 15 of the T-tests show that the
Lean manufacturers scored significantly higher than the average manufacturers at the (p < 0.0001) level; for 3 of the Sustainability criteria,
the results show that the Lean manufacturers scores were significantly greater at the (p<0.001) level. For only one of the 24 criteria,
Remanufacturing, was the result not significant at least at the (p<0.05) level.
Results show strong statistical evidence that the Lean manufacturers score significantly higher on an overwhelming number of
Sustainability-related criteria when compared to average manufacturers. These results lead to a suggestion that that some synergy may
exist between manufacturers' efforts toward Lean improvement and potential growth toward Sustainability.
5. DISCUSSION--FIRST HYPOTHESIS
The most logical explanation of this overwhelming result should be that proven Lean manufacturers already have strong basic skills in
identifying and eliminating traditional organizational and manufacturing waste (DOTWIMP), and that environmental wastes associated with
moving toward Sustainable business practices is a next logical extension. As suggested by Steve Fludder, VP of General Electric's
company-wide business initiative Ecomagination, organizations like GE look to eliminate waste as a business motive, no matter what form
waste takes (Fludder, 2010).
H2: Manufacturers pursuing Lean objectives will demonstrate greater Lean Results (LR) if they have also demonstrated greater commitment
to Sustainability as measured by the Sustainability component variables of GMS and GWRT.
As discussed above, all sample organizations were manufacturers that were reviewed by the Shingo Prize team between 2000 and 2005,
and were considered to be either winners or finalists for the Shingo Prize. Synergy between Lean and Sustainability programs was tested by
comparing Lean Results (LR) outcome metrics for each organization when compared to scores for variables associated with Green
Management System (GMS) and Green Waste Reduction Techniques (GWRT). The model is shown below in Figure 1 (Bergmiller &
McCright, 2009c).
[FIGURE 1 OMITTED]
The individual Lean Results (LR) scores from the Shingo Prize plant site visits (as shown above in Table 1) were the dependent variables in
this study. Additionally, an aggregate Lean score was utilized based on the overall Shingo Prize scoring system. These scores were
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accessed directly via the Shingo Prize scoring system database (Bergmiller, 2006).
As described in the methodology above, the independent variables were scored from the GMS and GWRT criteria. Scores for these criteria
were collected via survey from the sample of Lean manufacturers described above. The survey was a slightly modified version of the Melnyk
et al (2003) study (Bergmiller, 2006). Additionally, two composite independent variables were generated from aggregate scores from GMS
criteria and from GWRT criteria. From the 120 companies in the Shingo Prize database, 47 Lean manufacturers responded sufficiently to be
included in this study (Bergmiller, 2006).
A correlation analysis was performed comparing the Sustainability survey results to the Lean scores from the Shingo Prize database. Table
4 below shows key results from the correlation analysis (Bergmiller, 2006). Although some tested relationships were not significant, all
correlation calculations were positive. Only relationships showing significance greater than (p<0.05) are displayed in Table 4. Of the sixteen
GMS and GWRT independent variables described above in Table 2, only six (plus the two aggregate variables for GMS and GWRT) show
significant correlation with at least one of the Lean Results dependent variables.
The remaining ten independent variables show positive correlation with the Lean Results dependent variables, but with non-significant
correlation results: Years Certified, Product Redesign, Process Redesign, Disassembly, Reduce, Recycling, Remanufacturing, Consume
Internally, Spreading Risks, and Alliances.
Discussion--Second Hypothesis
Statistical evidence exists that several Sustainability criteria positively impact the Lean Results variables in a significant manner. All of the
Lean Results dependent variables are positively impacted, and they are all significantly positively impacted by at least one of the
Sustainability variables. Specifically, as related to the discussion of the first hypothesis, a strong logical foundation exists for the
relationships between the Sustainability independent variables and the dependent output variable of Cost. Any organization seeking to
reduce operational costs will seek to eliminate waste. Since a key objective of Lean process--improvement initiatives is cost reduction
through the elimination of the DOTWIMP wastes, it should not be surprising that a strong relationship exists between the dependent variable
Cost and several of the Sustainability variables (Bergmiller & McCright, 2009c). It is highly likely that organizations will extend the traditional
definition of waste to include environmental wastes, especially if cost--reduction or environmental compliance issues (deferred economic
penalties) are at stake. With respect to the relationships between other Sustainability and Lean Results variables, a larger sample of Lean
manufacturers might provide stronger evidence for the known positive relationships between the Sustainability variables and the Lean
Results dependent variables. A larger study might indicate more conclusively which independent variables should receive greater attention
by Lean manufacturers in their efforts to improve their Lean Results output metrics.
6. CONCLUSIONS
From the investigation of the first hypothesis, the analysis of this data bears out the assumption that Lean manufacturers (as identified via
the Shingo Prize criteria) have significantly greater tendencies toward Sustainability than a set of average manufacturers. Evidence was
overwhelming that Lean manufacturers displayed significantly higher Sustainability--related criteria scores when compared to average
manufacturers. These results suggest that Lean manufacturers display a greater number of Sustainability traits and practices, and thus they
might be more likely to initiate and maintain successful Sustainability programs.
From the investigation of the second hypothesis, there is some evidence that Sustainability variables positively impact the Lean Results
output metrics of Lean manufacturers. Of all of the relationships between the Sustainability independent variables and the Lean Results
dependent variables, Cost was impacted more significantly by a greater number of Sustainability input variables than any of the other
dependent variables. This suggests that at a minimum, the adoption of some key Sustainability practices by Lean manufacturers could
significantly impact these organizations' efforts to reduce costs and otherwise improve overall Lean Results metrics.
A strong case continues to be made for the relationship between Sustainability and Lean manufacturing practices. This research has
identified several strong relationships that suggest that Lean manufacturers have an inherent advantage over their more average
competitors with respect to successfully adopting key criteria related to Sustainability. As suggested in the introduction, the EPA and other
similar environmental advocacy organizations should be able to utilize supporting research such as this to promote the adoption of
Sustainable business practices through the evidence associated with Lean manufacturing practices. The synergy that exists between
Sustainability programs and Lean programs should continue to be explored.
Additionally, after the final adoption of the ISO 50001 standard, an updated review of key Sustainability variables should be undertaken.
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Confirmatory research with a larger number of Lean manufacturers (and possibly with new or additional Sustainability variables) might help
to better identify which Sustainability variables have the most impact on output Lean Results metrics.
Last, researchers should continue to explore the creation of a more representative business model that incorporates the most significant
elements of both Sustainability and Lean business criteria. Identification of the most influential Sustainability and Lean business levers
should provide manufacturers with better guidance toward continuous improvement of performance metrics.
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Paul R. McCright, University of South Florida, and Zero Waste Operations Research and Consulting
4. World-Class 4. Customer
Manufacturing Satisfaction &
Operations & Processes Profitability
5. Non-manufacturing
Support Functions
design
7. Remanufacturing 7. Improved
international sales
8. Consume internally
9. Prolong use
10. Returnable
packaging
14. Alliances
Melnyk companies
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Shingo companies
T-test Significance
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Indications of significance:
* p<0.05
** p<0.01
*** p<0.001
**** p<0.0001
Gale Copyright:
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