Questionnaire for Tractor’s Fuel Injection system

Name of the dealer: _________________________

Contact person: _________________________ Mobile no.:
Authorized dealer for: _____________________________________
Address: ________________________________________________

1. What are the different models of the OEM which get service in this service station?

A. __________ C.__________ E.__________ G.__________

B. __________ D.__________ F. __________ H. __________

2. Which type of fuel injection system you are servicing with respect to vehicle models?
Name of the Model: Type of FI system Manufacturer
(Inline/Rotary/Common Rail) (Bosch/DTVS)
A. ___________ ___________________ ______________
B. ___________ ___________________ ______________
C. ___________ ___________________ ______________
D. ___________ ___________________ ______________
E. ___________ ___________________ ______________
F. ___________ ___________________ ______________

5. How many numbers of pumps get service per month from this service station?

For Inline______________ For Rotary____________

3. What are the benefits and required improvements of respective FI system in respective car’s engine?

Type of FI system: FI manufacturer: Benefits: Required Improvements:

Rotary: _____________ ►_____________________
►__________________________
►_____________________
►__________________________
►_____________________
►__________________________

Common Rail: _____________ ►_____________________

►__________________________
►_____________________
►__________________________
►_____________________
►__________________________

4. What is the warranty period they are providing?

For BOSCH: __________months For DTVS: ___________months

5. Do you get the warranty on Date of Sale or Date of Manufacturing of the FI pump?
Date of Sale Date of Manufacturing
6. What kind of extended warranty you get from the FI system manufacturer?
______________________________________________________________

7. What is the interval of servicing FI system by you? (in Hours)

_______hrs

8. What is the interval of changing the FI filter and what cost the customer is willing to pay for it.
Bosch DTVS
For Inline: _______/_______ _______/________
For Rotary: _______/_______ _______/________

9. How much cost customer is incurred for servicing the FI pump?

Bosch DTVS
For Inline: _______ _______
For Rotary: _______ _______

10. What type of Promotional things you get from FI system manufacturer?
(For example: training/brochures containing technical know-how etc.)

For Bosch: _____________________________________________________________________

For DTVS: _____________________________________________________________________

11. At what cost the service kit is available for you in the market or manufacturer’s center?
Bosch: ____________(Rotary/Inline) For DTVS: ____________(Rotary/Inline)

Please give your ratings:

(from 1-10; 1- Low satisfaction & 10 – High satisfaction)
Bosch DTVS
Price vs Satisfaction: Rotary FI ______ ______
Common Rail ______ ______

Promotional things: ______ ______

After market availability ______ ______

of parts at service center

12. How far Bosch/DTVS service center is from your service station? (in Kms)
Bosch ________ DTVS______

Please suggest what improvements do you feel to be there in FI system?

For Bosch: ________________________________
___________________________________
Inline ________________________________
___________________________________
________________________________
___________________________________

For DTVS ________________________________

___________________________________
Rotary ________________________________
___________________________________
________________________________
___________________________________

13. What kind of comfortable factors which your mechanic feels are present while servicing the FI pump?
For Bosch:________________________________ For DTVS:
_______________________________
Inline ________________________________ Rotary
________________________________
________________________________
________________________________

Signature:
____________ Thank You