Assignment 1

In this assignment, the scenario is to process an order-to-cash process. There are few
roles as sales agent, accounting clerk, etc. in different departments like sales and
distribution, materials management and the financial accounting. In this process, there are
17 steps. In which 10 steps are related to sales and distribution, 4 are related to materials
management and 3 are related to financial accounting. The process starts from creating a
customer and ends by reviewing documents related to this process.
First, a customer is created. Data of the customer is saved. Two types of data called sales
data and accounting data are created. Central creation is a method to enter data of the new
customer. For this customer, a new contact person is created. Contact person may be an
employee for the customers company. They communicate with this person. This person can
be assigned as business partner. An inquiry is created by the customer to know the details
related to services or conditions. Sales order is created according to the quotation. If the
quotation is agreed by the bike zone company, bikes can be ordered. Because we created
the quotation, it becomes easy to place an order. In step 8, we can view the order made in
previous step. In step 9, we started the delivery process. In shipping and transportation, a
document is created by using sales order. Delivery date is entered, i.e. after one week. In
step 10, stock availability can be checked. By entering plant field, we can view available
stock. For picking the materials, delivery documents are changed. 5 and 2 are the quantities
entered. In step 12, good issue is posted. The possession of materials from global bike Inc.
is changed to the bike zone. Step 13 is to check the status of the stock. In the inventory, we
can notice that unrestricted use is decreased to 95. Step 14 is to create a billing document
for the customer. After the delivery is completed, the customer is invoiced. Next, the invoice
is printed. In step 15, billing document and customer invoice is displayed. In step 16,
customers payment receipt is posted. The payment is recorded. In the final step, the
document is reviewed.