BUSINESS LETTER

THOMAS STEVENSON & CO LTD

1 West Street, Southampton, England
Telephone: 081-321-0987 Telex: 91827 Fax: 081-321-0988

Your ref. NB/RO

Our ref. TS/ST
22 April 2013
Mr. Andrew Brown
Head Buyer
Addison&Clinton Ltd.
7 South Street
LONDON B15 MCQ

Attn. Purchasing Department

Dear Sir,
RE: DELIVERY DATES
Thank you for your letter on March 1st, which contains your order no. 567234. We noticed that
you had to receive your order few weeks ago.
We are very sorry that there have been problems with your delivery and we shall do everything
we can to let you have your latest order by the end of this week.
Further to your enquiry, please find enclosed/we are sending you.
We have also enclosed a general brochure on our latest products and of course our new catalogue
and price list. If you require any further information about our new series of products please do
not hesitate to contact us.
Yours faithfully,
Clark Darwin,
Assistant Commercial Manager
 FORMAL/INFORMAL LETTER

Reservation Manager
York House Hotel
27 York Place, Edinburgh, New Town, Edinburgh, EH13HP, United Kingdom

December 12

Dear Sir,

I am writing to you this note to confirm the reservation that I made right this morning by
telephone. The reservation is for two days and it is for me and my wife, Eugene and Ernest
Hamilton.

We would like to have a double room with a bathroom from 27-30 inclusive.
We will be taking part in some discussions with our business partners from Romania and after
that we will be visiting the Winter Trade Fair which is going on in Edinburgh in this period.

Do you think you could give me a room on 1st floor? Because the room you gave me three
months ago was also on the 1st floor and it was quite alright.

Thank you for sending me the brochure about your conference facilities which I received last
week. They are of great interest for me. I am sorry I can’t give you any other information,
because we have not finalized all the details concerning our next meeting. However, I will let
you know as soon as possible.

I look forward to meeting you on 27 December.

Best wishes,
Ernest Hamilton