aN help out someone if you do not understand how they feel when they are going through a situation \. in their life. Similar to Juliet’s characteris the reason why the members of the society trust her so casily is because she is able to relate to them by her rough past. Inconclusion, not everyone lives the perfect life and something always happens to someone whether if it is a small thing or the biggest things to some, Juliet and Mark both lives different lives and different things happen to them, but Juliet does not let her past define her and with Mark, itis not the same because he doesn't choose forgiveness. In order to help someone ‘overcome the challenges they have faced, it is up to us to have empathy for them so they know they are not alone and that change can be made.