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Scalable IT services
Our services Our services
Network Infrastructures IT Support Working with businesses Because we’re aware that many businesses
operating in these tougher economic climes are
Project management, design and deployment
of wired and wireless networks; for public and
Consultation and support services for organisations
looking for a trustworthy technology partner to keep
ranging from 50 to looking for realistic ways to drive costs down
without impacting on service levels, we have
private sector clients, across single and
multi-site locations.
operations running smoothly.
50,000 employees we invested in establishing a Nearshore facility.
Adopting this approach has enabled us to
Nearshoring tailor our offering around deliver the same high level support services
IT Solutions Around the clock, multi-lingual support for your needs.
for which we’re renowned for a more realistic
investment. In fact by choosing to take advantage
The latest technologies for organisations seeking businesses seeking to maintain high level services of our Nearshoring Services our customers are
the right solutions and expertise to maximise while achieving significant cost savings and guaranteed to reduce salary costs by at least 35%.
efficiency and maintain competitive edge. improved business controls.
costs recognise the many benefits that this alternative development, network management and ongoing a Nearshore facility has covered by one point of contact on time, within
Where is Nearshore
sourcing model provides, particularly in the IT support companies can expect to benefit from: budget and without fail; 24 hours a day:
The Performing Right Society (PRS) and Business Process Outsourcing (BPO) areas helped us to enhance all
of their business. • Reduced salary costs by at least 35% Network Infrastructures
for ISG technology? • Enhanced services with around the clock and
aspects of our offering Solutions
Nearshoring overcomes the customary difficulties multi-lingual support or proactive network Support
associated with offshoring to distant countries Traditionally network infrastructures, solutions and
management
We have established a Nearshoring capability in support have been viewed as separate services,
and continents. Working with countries on • Improved overall competitiveness as a result of
Bulgaria. Our base here enables us to offer our with organisations opting for individual providers to
the same continent means clients and staff driving down your cost base
customers ready access to high quality, high manage each of these requirements.
are operating in similar time zones, with similar • Flexibility to retain direct management control
productivity, loyal and low cost personnel at a
cultures, aiding project management and of Nearshored activities as a appropriate.
significant saving to the UK. At ISG we’ve integrated our portfolio to offer our
day-to-day communication. NB Nearshoring does not have to mean
customers the option of end-to-end IT services
outsourcing; it can just be the undertaking of a
Face-to-face meetings are much easier and and solutions from one expert provider.
service in a less expensive location than the UK
cheaper to schedule and, furthermore, working in
• Meeting the same goals as offshoring to remote
this way tends to provide for more satisfied, loyal
locations but without the associated risks
and stable workforces.
Scalable IT services
At ISG technology we promise rapid
I am pleased to report that response times, low risk and high
ISG has done a first class returns.
job of our installation and we
hope that we shall be able to
And because we not only sell our
work together again on some
of our future projects. Nearshoring services but use them
Reading University
too we have first hand experience of
the important business benefits this
approach can achieve. Why not come
and see us for yourself in Bulgaria?
The ROI on your time will be well
Our reach Sofia - Bulgaria
worth the visit.
Glasgow
Our Bulgarian Nearshore team works closely with expert technicians at our UK offices to Nearshore now, before your
deliver a reliable and responsive service, irrespective of your location.
competition does, and get ahead.
Belfast
Manchester
Located on Sofia’s premier business park, our Nearshore facility is just 2.5 hours from the
UK and only 20 minutes from the airport. Other leading technology companies on the
Birmingham
For further information:
business park include IBM, Hewlett Packard, SAP, Siemens and Ericsson. Culemborg - Netherlands
Egham Visit: www.isg-technology.com
Maidstone
Co-ordinated from our hi-tech headquartes in Egham, Surrey, our experts in Sofia are
Email: info@isg-technology.com
on call 24 hours a day to offer remote support, while our technicians can be swiftly Tel: 0844 264 0526
deployed on location from one of our five regional offices – Belfast, Glasgow, Manchester, Fax: 01784 477962
Birmingham and Maidstone - to resolve any issues that demanded on-site support. In
fact we have the ability to proactively manage most IT issues before they cause any
significant disruption to your usual operations.
Scalable IT services