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A MULTIGENERATIONAL APPROACH TO ENGAGEMENT AND RETENTION SOME PEOPLE DWELL ON THE DIFFER- ENCES among the three or fur geneitions i the work pice and ee them as obstacles to producti and stent. ‘Others ignore the diferences or deny that they ae rea. saying that weal are individual, The observed tuth Hes somewhere inbetween, We do need orga ach perton as an india, avold stereotyping andrea tht ntall behaviors derived from genersinal actors. Haing sd tht, there are observable patterns that large peceniage of people (inthe US. and to a leser but growing xen in her parts ofthe world) exhibit late to formative Influences while they were growing up. Being aware ofthese puters and stitudes is valuable when desing statis 1 tact Spt 28 | wens and interacting 2 team members, mentor/mentees, coaches and supervises. cts on using knowledge of tpl generational tibet, Aideences and simariies to boos motivation and en ‘on, In this aril, specially concentrate onthe thre en aons—Baby Boomers, Generation X, and Generation ¥ (ot illennias}—that account for most of the workplace pop Intion tad, and wil forthe next five year (ae ox on net ‘igs sass what ach generation ilooking for work and ee ha you eed fo ap at, assumptions to challenge why Sd how the tpl ave frm cle acally pay guint whl i takes to eta both Lawyers and sal, and sme satel to ‘beter meet engagereat and retention abctves, BY PHYLLIS WEISS HASEROT auras pore elKlod Traditionalists: ene Cae rerianeyi Cometh? Penn PEOPLE OF ALL GENERATIONS NEED TO CHALLENGE THEIR ASSUMPTIONS THAT THINGS TO REMEMBER ABOUT EACH GENERATION ‘Many genrtionsatebutes ae reflected in workplace bat for Kep these in mind when dewoping engagement and een ton rst by Boomers + ike in-person contact and establishing eationhips fest + Arecntnuleamersand ast ook nll ‘sion + Ares competitive andin the game, and mos have no ‘concept of themselves a" + Areal + Are wing to lara as they go + Regard ine ascurency wan their own lec ofthe ston Goneration ¥/Millenniats ‘+ Were ised ina tassactonl werd and thiak in those tems thik and ve inthe moment + Wier edcated tsk questions and expect the opportunity twexpest their views WHAT ALL GENERATIONS ARE LOOKING FOR Al ofthese generations rate the allowing factors among the highest in their work ives according to mumerous survey + Meaning work + The opportunity to lean and grow a profesional whether ‘sa tore; paralegal nan administrative futon (ma keting, recruiting, peofsiona development, ete) ah ptf an attorney team + Tofel apprised and lene to + nancial compensation + Nonfinancal revard, sch a the time and ability to work ‘ome ofthe tne is loestions tie the fice + Rell fom intense ste nation, particu for atorney wh spire tot ata firm, thee asaya song dese to interac wth ees and t havea ges of contol over what work rtd to them, Wii these ctor ar nator orl ner tions, they may play eure For exampe the genet tend ok to lar difereniy (oth the eve that people dierent inten ‘gan ering ses aay ag) The oer en erations are used atnding ad gvng le "ures and metingin person. Generations X and ‘want nteacton, sal fom vide, cote and fmes and unmet esc They lk o earn on thee own ‘tine om wherever hey choos tbe Gen Yrs wat lt of ance Bea they want to do everthing ght the fs inetd ‘0 work olaboratiely Gen Xes waa heir nm pec of woe 0 Fane independent and they want path to ruaningapracce oe cette For soother patience as ben runing ok Gen ¥ is an impatient generation and does Bay into the ying. your-dues-fist concept The pace of change they have lived though negates the willingness to wa nase thee progres, Gen Yrs are not intersted in achleing the compo. ens of ere satisicton cited above in seri fashion. They ant tohave achecsn on thelr progress mich more frequently than annually even semana But the Boomers here feaperiened Tonge time fame for leadership and prom 'ion—and think the younger genections shoul also have to waitand achieves sere of milestones, Also signifcant the generations have somewhat diferent pet

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