No Task

Lead the development and implementation of a Field Service

strategy and its operational execution that delivers value to the
1
customer and results in revenue & profitability for the
company

Lead and manage a sizable team of regional service managers

2
and network management professionals

Establish & manage relationships with key internal and external

3
stakeholders (Marketing, Logistics, GBM, Etc.)

No Competence

1 Developing Other

2 Achievement

3 Initiative

4 Self-Control

5 Relationship-Building

No Competence

1 Directiveness

2 Teamwork

3 Team Leader
 Indicator

Increasing in revenue and profitability

Increasing in regional services preformance

Relationship with key internal and external stakeholders is

maintained

Level Short Description

9 Giving reward

Consistently developing new

8 business

Preparing action for 5-10

8 years ahead

6 Control the situation

Maintain relationship
8 (customers and colleagues)

Level Short Description

Discharge employee with
9 poor performance

7 Conflict management

6 Role model