Republic of the Philippines

National Police Commission

PHILIPPINE NATIONAL POLICE
BATANGAS POLICE PROVINCIAL OFFICE
Camp General Miguel C Malvar, Batangas City
bppo_pcrbranch@yahoo.com.ph/ (043) 774-7055

MEMORANDUM

TO : All COPs and FC, PMFC

FROM : Officer-In-Charge

SUBJECT : Customer Relations and Personality Development Seminar

DATE : June 18, 2018

1. References:
a. Approved IMPLAN TO NHQ PNP CMC NO. 15-2018;
b. Guidance of the Regional Director during his 1 st Command Conference;
and
c. Memorandum from OIC, RPCRD dated June 13, 2018 with subject as
above.

2. This pertains to the month-long celebration of the 23 rd Police-Community

Relations (PCR) Month this July 2018. The celebration aims at forging partnerships
and strengthening community participation in peacekeeping and public safety
programs of the PNP.

3. One of the programs of RPCRD is LOI 37/10 entitled: “Establishment of

PNP Quality Service Lane as Component of the Model Police Station Project”, which
was conceptualized to solve the dysfunctions within police stations, particularly in the
delivery of the basic services in the complaints desk.

4. ITCON, the RPCRD will be conducting a 1-Day Customer Relations and

Personality Development Seminar to be held on July 9, 2018 at Batangas PPO.

5. In this regard, all CPS and MPS are directed to send one (1) PCR
PNCO per station and four (4) participants from PMFC to attend the said
seminar. Further, submit names of your respective participants to this Office (Attn:
PPCRB) through email at bppo_pcrbranch@yahoo.com.ph NLT June 25, 2018 for
consolidation and submission to RPCRD.

6. For strict compliance.

BY COMMAND OF PSSUPT QUILATES:

MARCELINA F PERALTA
Police Chief Inspector
Chief, Provincial Police
Community Relations Branch
 Budgetary Requirements
Customer Relations and Personality Development Seminar

A. Training Materials/Expenses
QTY UNIT PARTICULAR UNIT PRICE AMOUNT
1 pc Tarpaulin 500.00 500.00
6 packs Board Paper (Certificates & Awards) 45.00 270.00
2 pads Yellow Pad 50.00 100.00
SUB-TOTAL: 870.00
B. Participants/Secretariat Meal Expenses
QTY UNIT PARTICULAR UNIT PRICE AMOUNT
10 pax Training Staff - Lunch 150.00 1,500.00
50 pax Participants - Lunch 50.00 2,500.00
Participants and Training Staff - Snacks
60 pax 50.00 3,000.00
(AM/PM)
SUB-TOTAL: 7,000.00
GRAND TOTAL: Php 7,870.00
 BPPO ROUTING SLIP

SUBJECT: Customer Relations and Personality Development Seminar

ACTIONS
FROM FOR DATE SENDER CODE OF ACTIONS REQUESTED
REQUESTED
Chief,
APD 06/19/2018 5&1 1. Signature/Approval 5. Information
PPCRB PERALTA
DPDO 2. Approp Staff Action 6. See me
MALINAO JR
DPDA 3. Comment/Recom 7. File
AMA
4. Rewrite/Redraft 8. Guidance
REMARKS:

Sir attached is a memorandum from RPCRD regarding the conduct of 1-Day Customer Relations
and Personality Development Seminar. Participants for this seminar will be coming from Police Stations,
PHQ and PMFC. Also attached is the budgetary requirement for the conduct of the said seminar. For
information and approval.