- extract file update.rar and run zdownloader-3019.exe
- run zebra firmware downloader (c:\program files\zebra technologies\zebra downloader and zbi module) - click auto-detect printers (4th icon from applications) and wait for searching local usb and network printers prompt - Printer#1 will usually be installed - highlight Printer#1 and go to select firmware icon (5th icon from applications) - choose firmware file 72.19.10z.zpl (default firmware we normally use) - after loading the firmware in the downloader press download all icon (8th icon) - download firmware will proceed within the pc and printer (note: do not power off or remove printer cables.) - wait for firmware writing to flash to finish. - set printer media and printout settings.