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  • Grdclaim 3609

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    jaysonelliot
    10 views2 pages
    asdvasdvasd

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    grdclaim_3609

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    asdvasdvasd

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    10 views2 pages

    Grdclaim 3609

    Uploaded by

    jaysonelliot
    asdvasdvasd

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    'FE&Y&YQSFTTBOE'FE&Y(SPVOE

    $MBJN'PSN*OTUSVDUJPOTBOE
    'SFRVFOUMZ"TLFE2VFTUJPOT '"2T

    Apr. 13, 2018 3FBEUIFGPMMPXJOH'"2TGPSBOTXFSTPOUIFDMBJNSFTPMVUJPOQSPDFTT

    Who can file a claim? When should I file my claim?


    The sender, the recipient or a third party can file the claim. $MBJNTGPS'FE&Y¥$PMMFDUPO%FMJWFSZ $0%
    QBZNFOUNVTU
    CFSFQPSUFEXJUIJODBMFOEBSEBZTBGUFSEFMJWFSZPGTIJQNFOU
    How do I file a claim? $MBJNTGPSDPODFBMFEMPTT WJTJCMFPSDPODFBMFEEBNBHF BOE
    Follow the three easy steps listed below to file your claim. EFMBZNVTUCFSFQPSUFEXJUIJODBMFOEBSEBZTBOEBMM
    TVQQPSUJOHEPDVNFOUBUJPOGJMFEXJUIJONPOUITPGEFMJWFSZEBUF
    Step 1: Choose one of the following options:
    $MBJNTGPSOPOEFMJWFSZ NJTEFMJWFSZBOE'FE&Y(SPVOE®$0%
     t$PNQMFUFBOETVCNJUBDMBJNGPSNPOMJOFBU NVTUCFGJMFEXJUIJONPOUITBGUFSUIFQBDLBHFXBTUFOEFSFE
    fedex.com/us/claimsonline. UP'FE&YGPSTIJQNFOU"MMDMBJNTXJMMCFSFTPMWFECBTFEPOUIF
     t$BMMDVTUPNFSTFSWJDFBU(P'FE&Y NFSJUTPGUIFDMBJNTJOWFTUJHBUJPO
    
     t$PNQMFUFBDMBJNGPSNBOEFNBJM GBYPSNBJMJU How long will the claim resolution process take?
    TFFTUFQ
     .PTUDBTFTXJMMOPSNBMMZCFSFTPMWFEJOUPCVTJOFTTEBZT
    BGUFSXFSFDFJWFZPVSDMBJNGPSNBOETVQQPSUJOHDMBJN
    Step 2: (BUIFSUIFGPMMPXJOHEPDVNFOUBUJPO documentation, unless additional time for research is needed.

     t1IPUPDPQZPG'FE&YBJSXBZCJMM 'FE&Y4IJQ What should I do with the merchandise and


    Manager®QSJOUPVU 'FE&Y(SPVOE1JDL6Q shipment packaging?
    3FDPSEPSEFMJWFSZSFDFJQU ,FFQUIFNFSDIBOEJTFBOEBMMPSJHJOBMQBDLBHJOH JODMVEJOH
     t"MMEPDVNFOUBUJPOSFMBUFEUPUIFQSPPGPGWBMVF DPQZ cartons and contents, until the claim resolution process is
    PGPSJHJOBMJOWPJDFGSPNWFOEPSPSTVQQMJFS DPQZ GJOJTIFE*UNBZCFOFDFTTBSZUPNBLFUIFQBDLBHJOHBWBJMBCMF
    PGSFUBJMJOWPJDFPSSFDFJQU GJOBMDPOGJSNBUJPO UP'FE&YGPSJOTQFDUJPO
    screen if online order with proof of payment,
    JUFNJ[FESFQBJSJOWPJDFPSTUBUFNFOUPGOPOSFQBJS  Where can I find specific information about the claim
    BQQSBJTBMT FYQFOTFTUBUFNFOU PSBOZPUIFS resolution process?
    BQQMJDBCMFEPDVNFOUBUJPO
     For more detailed information, including time limits for
    specific claim types, go to fedex.com or refer to the current
     t4FSJBMOVNCFS T
    PGNFSDIBOEJTF JGBQQMJDBCMF
    'FE&Y4FSWJDF(VJEF
     t*OTQFDUJPOSFQPSU JGBQQMJDBCMF
    Can I get updates on the status of my claim?
    Step 3: &NBJM GBYPSNBJMUIFDPNQMFUFEDMBJNGPSNXJUIUIF *GZPVVTFPVSPOMJOFGJMJOHPQUJPOBUfedex.com/us/claimsonline,
    supporting documentation to: ZPVDBODIPPTFUPSFDFJWFQFSJPEJDFNBJMVQEBUFTPOUIFTUBUVT
     GJMFDMBJN!GFEFYDPN of your claim.

     'BY
     'FE&Y
    Cargo Claims Dept.
     10#PY
     1JUUTCVSHI 1"
     *GZPVGBYZPVSDMBJN ZPVXJMMSFDFJWFBDPOGJSNBUJPO
    MFUUFSCZSFUVSOGBY 1-
    1/09
    Claim Form
    For lost or damaged U.S. or international shipments

    Sender or Shipper’s Name / Contact FDX EXP/OAKLAND- EMERYVILL Recipient’s or Consignee’s Name / Contact ROB WORTH
    Company Company
    Address 1600 63RD ST Address 87 MAIN ST
    City EMERYVILLE State / Province CA City CANTON State / Province NC
    Country US ZIP / Postal Code 946082033 Country US ZIP / Postal Code 28716
    Phone 5105478503 Fax Phone Fax
    E-Mail E-Mail

    Tracking or Freight Bill 780399663398

    Numbers "EEJUJPOBMUSBDLJOHOVNCFSTGPSUIJTDMBJNSFRVFTUBMMPXFE NVTUIBWFTBNFTFOEFS SFDJQJFOU BOETIJQEBUF

    Shipment Information Ship date 04/05/2018 No. of packages 1 Weight 63.40 L

    ! Loss FedEx control number


    ! Complete (NOTE: Call 1.800.GoFedEx 1.800.463.3339 to obtain a FedEx Express control number or a FedEx Ground damaged call tag confirmation number.)

    ! Partial Qty of Packages Item # Item Description Claimed Amount

    1 4309 Apple Power Macintosh G3 233 $350.00


    ! Damaged
    Please retain all packaging and merchandise
    until your claim is resolved.

    Contents of shipment Vintage computer


    ! C.O.D.
    For FedEx Express® and FedEx Ground® Only Describe damage to outer packaging
    No outer damage visible.

    Describe inner packaging


    Packed professionally by FedEx ship center
    in Berkeley with padding.

    Describe damage to contents Computer was cracked in several places, and no


    longer works. Damage to internal components
    caused computer to become inoperable.

    Declared value
    (The value declared on the Declared value for customs
    shipment when tendered to FedEx) $ (International shipments only) $
    Merchandise value
    (Original purchase value and/or cost to repair) $ 350
    FedEx pack & ship fee $ 31.67 Freight charge $ Total claim / C.O.D. amount $
    Customer remarks

    If your claim is filed for damage, and mitigation through repair or allowance is not possible, please explain why and provide contact information for salvage pickup.
    Salvage Salvage should be held until investigation of the claim is complete.

    Salvage Contact Phone Fax

    Claimant Information ! I accept that the foregoing statement of facts is hereby certified as correct. Date
    Signature (for fax or mail) Internal Reference No.
    Claimant’s Name (please print)
    Claimant’s Address Phone
    City State / Province
    Country ZIP / Postal Code
    E-Mail Fax

    E-mail, Fax or Mail Please return the completed form and required Proof of Value documentation (invoice and/or receipt) to:
    E-mail: file.claim@fedex.com | Fax 1.877.229.4766 | FedEx Cargo Claims Dept. P.O. Box 256 Pittsburgh, PA 15230

    SUBMIT
    31581PL 1/09

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