1345 N.E. 4th Avenue Ft. Lauderdale, Florida 33304 Telephone: 954-566-4644 Fax: 954-507-9741 www.aycair.com Todays Contr. Yeredoys Pees, i EEN NSN SO July 2, 2018 Dear Ms. Cisse, Per your request, I am contacting you in writing regarding the recent duct repair we completed in your home. Attached please find a refund for the duct repair. I am also writing to address your concerns regarding the completed repair. Please confirm a date and time that I can send a supervisor to your home for a second opinion, and we will do everything in our power to fully address your concerns at that time Thank you, Yommy@allyearac.com (954) 566-4944 office (954) 610-6620 text Tommy