Student Resource Manual Lisa Custer Cheryl L. Jennings Japon Institute of Plant Madutenance Motorola, Ine 10 accompany Introduction to Statistical Quality Control Fourth Edition Douglas C. Montgomery Arizona State Universioy @ John Wiley & Sons, Ine.TSSG Mog! 002, itor Way Anderson ‘Asistaat Bete Jeany Weler Marketing Mager ‘katherine Hepburo ‘Senior Pregicton Editor ‘Sbaroa Prendergast Sewior Designer ‘Kevio Muply stn ee ua et 3225383 Copigh © 2002 ota Wiley & Soule, Algtreserved, Nopstof his pobeatonmay bere, ore na eta system or ane Inany forme by any meas efecto, econ, avbeopyng. ect, eee rote ep en pied nde Sein 107 e105 ofthe i Unted Stes, ‘Cong At, wit ate the rewrites pec te Pt, 2utheratin hough pment of Se pees peyote Copa {Chere Cente, 222 Raeood Driv, Davers, MA 192, (978) T4400, a. (G78) 190.4470, Requesetn the Pobiser br praine shel beds ote Pais Depareen a Wy & Sant ne, 6S The Avenue, New York, NY Tots4-012, (21) 60-01 fx a) 380-4908 Ba PRRMREGWILEY COM, ‘To ecer book pes cll 14012253985, Prin nthe Unto Ste of Anais to9e76s4321 ran ody aon inte Compr SOL SIE TEAL Bair Salone! "ES. PREFACE “The purpose ofthis Resource Menu to provide he siden with a n-th understanding of how to apply the ‘concepts presented i th nroeton ro Statist! Quality Conroe, by Douglas C. Mostgonery. Along with ‘eld iatvetons on wf solve the cape exerts, sights frm practice application are alia shad lm pene soluons have been provided for “Answers fo Selected Beseiss” ltd ate en of the tat However, cexaionaly a pxoup of "coatiaued” exercises i peseted and provide the student wih fil solton for specie dase “The exerises were solved sng stitial ova pplication widely evaliable fr te prsonl compute, > Design Expat Version 60.3 fom Sie, ww sitss.com > IMP Verson3.26 fem SAS Insts, woe JMPazcoveyc0n > Excel 2000 tom Micros, wwemieoso om > MINIETAB™ Release 13.1, wnt om Files with the relevant dita sets foreach _chapier_ ate avaible for download at ‘wn. con/ollesenonigomey, under the Online Stuect Resources forthe SQC exCONTENTS ‘Quality Improvement inthe Modern Business Environment ‘Statistical Methods Usoful ia Quality Improvement... Inferences About Process Quality. as ‘Basic Methods of Satistcal Process Control and Capability Analysis Z ‘Conte Chars for Variables Control Charts for Atbutes ‘Process and Measuremeat System Capability Analysis. .0-.m 7 ‘Cumulative Sum and Exponentially Weighted Moving Average Control Chae ‘Osher Univariate Statistical Process Monitoring and Control Techniques, . Multveriate Process Monitoring end Contr. Engineering Process Control and SPC. Facts snd Fractional Facoral Experiments for Process Design and Improvement Process Optimization with Designed Experiments Lot by-Lot Acceptance Sampling for Artes ‘other Acceptance Sampling Techniques 104 a4 it 14 144 154