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Triple A Research Journal of Multidisciplinary (ISSN: 2636-5480)

Vol. 2(2): 023 - 033, September 2018


Available online: https://www.triplearesjournal.org/jmd
Copyright ©2018 Triple A Research Journal

Full length Research Paper

Mathematical modeling to monitor workplace humor


style and subordinate worked attitude involvement of
telecommunications companies in Port Harcourt
1*Eluozo SN and 2Ukpong Uwem Johnson

1Department of Civil Engineering, College of Engineering, Gregory University Uturu Abia State, Nigeria
2Department of Management Sciences, Akwa Ibom State University

ABSTRACT

The study monitors the effect on workplace humour style and


subordinate work attitude in telecommunication companies. The
output of staff in these organization were observed to reflect on their
subordinate work attitudes, job satisfaction and job involvement in
these companies, the study experience the positivity from these
dimensions as a function of workplace humour style in various
period at different conditions, linear trend were observed from the
predictive values, but there were variations despites the linear trend
displayed from these parameters through graphical representations.
These conditions implies that the input of subordinate work attitudes
determine the output of job satisfaction and staff efficiency
involvement, these dimensions determine the output of efficiency or
growth rate of these companies productivity, these parameters
generated the system that produced the predictive model, and
subjecting these parameters to model validation developed a
favorable fits, the study expressed the rate which these
organizational behaviour determined the efficiency of staff thus
Corresponding author: generate positive or negative productivity, the study is however
Eluozo S.N. imperative because the evaluation of these dimensions as a function
Department of Civil Engineering, of workplace humour style has been monitored, these conceptual
College of Engineering, Gregory University framework has express their various function of influence in
Uturu, Abia State, Nigeria. different dimensions.

E-mail address: Keywords: Mathematical modeling, humour style, subordinate and


ndusolo2018@gmail.com involvement.

INTRODUCTION

The work relationship people have with their superiors and subordinate relationship over the last century Avolio et al.
supervisors is one of the major factors affecting workers’ (1999).
attitudes toward their jobs and employers. Work forms a The existing body of literature suggests that the impact
major part of people’s lives and, in turn, a supervisor or of workplace relations on subordinates can be substantial
manager be a major part of people’s work. The prominence and of considerable scope. For instance, O’Driscoll and
of the issues surrounding the influence of supervisors on Beehr (1994) argued that in many respects, the supervisor
their subordinates is exemplified by the interest of is the most immediate and salient person in an individual’s
researchers in studying the implications of the supervisor- work context, as well as having a direct influence on

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subordinate behaviour at the workplace. These impacts certain effects and implications for relationships within the
include instrumental implications such as: task; framework of the organization too. For individuals at
organisational fit; counterproductive workplace behaviours; workplace, humour concerns their working mood and is a
organisational commitment; interpersonal workplace means for them to interact with members on their team.
conflict; innovativeness and creativity; strain and turnover Adequate exercise of humour can create a fun atmosphere
intentions; retention and perceived organisational support and resolve embarrassment, dilemmas and even conflicts
Eisenberger, Stiegelhamber and Vandenberghe et al., among people, establishing familiarity with others and
(2002); Michela (2007). Other implications relating to the contribute to the quality of interpersonal relationship. It can
qualitative work experience include stress, physical and also accumulate more support from other people to boost
psychological wellbeing O’Driscoll and Beehr, (1994), work the psychological energy of the leader or manager (Martin,
satisfaction Watson (2009), feelings of energy and job 2001). In addition, humour helps relax members and
involvement Atwater and Carmeli, (2009). Extant literature contributes to job satisfaction and members’ quality of work
suggests that the influence of workplace relationships can life. With the sound of laughter and feel of happiness, one
be beneficial Eisenberger et al., (2002) as well as can develop positive emotions which offset the negative
damaging Liu et al., (2010) to the attitudes, behaviours and influences brought about by pressure at work and conflicts
work outcomes of subordinates. over role expectations (Lefcourt et al., 1995).
Several studies Meyer, 2000; Cooper, 2008; Lynch, A good atmosphere in the organization inspires
2002) have sought to establish the effect of various individuals and teams in their innovations and creativity
antecedents to subordinate work attitudes. However most Edgar and Pryor, (2003) and brings out more productivity
of these studies (Rothbart, 1976; Meyer 1997) were (Avolio et al., 1999; Clouse and Spurgeon, 1995). In other
theoretical and did not offer any empirical assessment of words, humorous leadership cannot only effectively boost
the relationship between the variables. Liu, et al (2010), in leadership effectiveness (Decker and Rotondo, 2001), but
their assessment of the nature of the exchange between also help enterprises and organizations grow and
supervisors and subordinates in a survey of selected firms, revolutionize to improve the overall performance of their
established the negative effect of toxic supervisory organization (Meyer, 1997). However, studies also show
behaviour on workers attitudes; however, their study also that, humorous leadership cannot completely affect the
identified the role of traditional values and revenge overall organizational performance. It relies on whether
cognitions in alleviating workers reprisals within the leaders can successfully apply humour and whether the
organization. The findings indicate the effect of supervisory humour applied fits the traits of their teams and individuals
behaviour and character dispensation and the implications within the organization or not. All of these have to do with
of such on the attitudes of subordinates in the organization. the efficacy of humour (Romero and Pearson, 2004).
Although, the study offers useful evidence with respect to Subordinate Work Attitudes is considered as a
understanding workers attitudes, it does not make bring concept of social psychology. Attitude is a belief about
into account or consider humour within the framework of its something good or bad. It is a tendency to behave toward
assessment. Other similar studies (O’Driscoll and Beehr, the object to keep or get rid of it. An attitude can be defined
1994; Vaill 1989) have also provided theoretical discourses as an enduring organization of motivational, emotional,
about the nature of the relationship but have not treated perceptual, and cognitive processes with respect to some
the actual impact of the identified dimensions of workplace aspect of the individual's world (Eagly and Chaiken 1998).
humour style on subordinate work attitudes. Social scientists believe attitude does not always square
The attitude of workers within any social or with actual behaviour. Attitude is a hypothetical or latent
organizational framework affects their productivity in variable rather than an immediately observable variable
several ways and often without the consciousness of the (Hagedorn, 2000). The concept of attitude does not refer to
workers themselves. While job satisfaction, job any one specific act or response of an individual, but it is
commitment and job involvement usually lead to increased an abstraction from many related act or responses. The
productivity, negative attitudes like absenteeism, lateness more positive attitude one has, the more positive human
and theft can have the opposite effect on the overall behaviour will be seen in case of a specific topic. Attitude is
performance individuals within an organization. The poor the mediator between stimuli and responses. It can be
attitude of employees affects various service and product defined as a mental and neural state of readiness,
organizations and could be considered as the primary organized through experience, exerting a directive or
factors behind their failures and inability to sustain their dynamic influence upon the individual‘s response to all
client and customer bases. objects and situations with which it is related (Visagie
Workplace humour styles can be described as the 2010). Campbell emphasized attitude as a response co-
various styles through which fun, comic and amusement variation in response to a set of social objects (Campbell,
are introduced into the workplace through gestures and cited in Visagie 2010). Attitude can be termed as the
communication. Humour is the essential element in predisposition of an individual to evaluate some symbol or
workplace interaction and exchanges (Romero and object or aspect of his world in a favourable or
Cruthirds, 2006) and plays an important role in the unfavourable manner (Visagie 2010). Another research
cohesion and interaction within a group. Similarly, it has suggests that attitudes may not be closely related with

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025 Triple A Res. J. Multidisci.

behaviour in all the cases but in some conditions, which is Job Satisfaction: As an attitude, job satisfaction has been
narrow. extensively researched, and has in many studies been
Subordinate work attitude deals with how workers considered a dependent and an independent variable.
within an organisation behave. It involves the management Agho and Price (1992) defined job satisfaction as the
directing employees into improving organisational and extent to which employees like their work. In investigating
personal effectiveness. It plays an enormous role in job satisfaction, a distinction is usually made between a
determining relationships and workers job satisfaction. global feeling of liking one’s job in general and a
When employees are happy, it is usually because they are constellation of attitudes about various facets of the job
satisfied with their work (Bagherian et al., 2009). This also where individuals indicate their satisfaction with parts of
improves the quality of their work. Attitude and job their job, such as pay, promotion, work, supervisors and
satisfaction may not fall completely on the management co-workers (Lease, 1998). According to Hagedorn (2000),
but also on the employees. If employees enjoy their work, when a worker feels a high level of achievement, is
they will not need external motivation from management, intensely involved, and is appropriately compensated by
but instead the satisfaction they attain from completing recognition, responsibility, and salary, job satisfaction is
their work will motivate them (Eagly and Chaiken 1998). enhanced. Furthermore, the research (Agho and Price,
1992) points out how job satisfaction predicts employee
Workplace Humour Styles and Subordinate Work engagement and explains that a worker who is
Attitudes experiencing a high level of job satisfaction would be likely
to appreciate her or his position and be proud of the
Hemphill and McGregor (cited in O’Driscoll and Beehr, organization, resulting in high likelihood of job
1994) were among the first to critique the then traditional engagement. In this case, engagement is perceived as the
ways of viewing and assessing the influence of a final product, evidence, and the result of job satisfaction.
supervisor or managers on subordinates, and instead
began developing behavioural approaches of Job involvement: Job involvement as a unidimensional
measurement. The behaviour of supervisors has been construct concerned with an individual’s psychological
shown to impact on subordinate attitudes, such as job identification (Blau, 1985). Paullay, et al (1994) found that
satisfaction, commitment and involvement (O’Driscoll and two distinct constructs are important and necessary to
Beehr, 1994). Furthermore, supervisor-subordinate experience job involvement. These are job involvement-
workplace relations and behaviour has been revealed to role and job involvement-setting. Job involvement-role
predict the efficacy of supervisors in initiating planned refers to the degree to which one is involved in the specific
change, and mitigating the negative effects associated with tasks that make up one’s job, and job involvement-setting,
organisational change, such as resistance to change refers to the situation where the individual finds the present
(Higgs and Rowland, 2011). The interaction and work environment engaging. Involvement in a specific job
relationship between supervisors and subordinates has is different from involvement with work in general. The
also been found to influence cognitive and emotional former is concerned with the present job’s ability to satisfy
appraisals of trust in the supervisor (Schaubroek, Lam and one’s present salient needs and the latter with the
Peng, 2011). This indicates that subordinates appraise centrality of work in one’s life. The extent to which an
their supervisors’ role competency by assessing the employee experiences job involvement depends on (a) the
supervisors’ task and relational behaviours. saliency of both intrinsic and extrinsic needs and (b) the
Supervisor behaviour is suggested to be a central perception held by the individual of the present job’s ability
component of the exchange processes, and as such helps to satisfy these needs (Kanungo, 1982).
determine the quality of leader-member exchange, which
impacts on crucial subordinate attitudes and behaviours
such as job satisfaction, job involvement and job THEORETICAL BACKGROUND
commitment as well as integration with co-workers in team
environments. GraenScandura and Graen (1986), and 𝑑 𝑐𝑑
Mayfield and Mayfield (1998) have found that educating
𝑑𝑥
+ 𝑉(𝑦)𝑐𝑑 =  (𝑦)𝑐𝑑𝑛 (1.0)
supervisors about the impact of their exchanges and
relationships with subordinates can produce positive Nomenclatures
changes in subordinate team members. This is as Martin et Cd = workplace humour style
al. (2003) insists that the affiliative and self-enhancing V = Subordinate work Attitudes
humours are the most commonly recommended styles in  = Job Involvement
promoting cordial relations with subordinates within the X = Period
workplace. Aggressive humour is discouraged because it Dividing equation (1.0) all through by 𝑐𝑑𝑛 we have
has the potential to prevent positive outcomes and likely 𝑑𝑐𝑑
lead to negative ones. 𝑐𝑑−𝑛
𝑑𝑥
+ 𝑣(𝑥)𝑐𝑑1−𝑛 =  (𝑦) (1.1)

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Solo and Johnson 026

Let Divide equation (1.12) all through by 𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑦 we have


P=𝑐𝑑1−𝑛 (1.2)  (𝑦) + 𝐴𝑒 −𝑉𝑢(𝑦)(1−𝑛)𝑦
𝑑𝑝 𝑑𝑐𝑑 𝑝= (1.13)
= (1 − 𝑛)𝑐𝑑−𝑛 𝑉𝑢(𝑦)
𝑑𝑦 𝑑𝑦
𝑑𝑐𝑑 1 𝑑𝑝
𝑐𝑑−𝑛 = (1.3) Substituting equation (1.2) into equation (1.13) we have
𝑑𝑦 1−𝑛 𝑑𝑦

𝑐𝑑1−𝑛 =
 (𝑦) + 𝐴𝑒 −𝑉𝑢(𝑦)(1−𝑛)𝑦
Substituting equation (1.2) and (1.3) into equation (1.1) we 𝑉𝑢(𝑦)
have that
+ 𝑉(𝑦)𝑝 =  (𝑦)
1 𝑑𝑝
(1.4)
1−𝑛 𝑑𝑥 METHODOLOGY OF THE STUDY

Multiplied equation (1.4) all through by (1-n) Mathematical model techniques were applied for the study,
+ 𝑉(𝑦)(1 − 𝑛)𝑝 =  (𝑦)(1 − 𝑛)
𝑑𝑝
(1.5) deterministic model techniques were applied, the
𝑑𝑦
variables were subjected into mathematical tools, these
Equation (1.5) is linear in p. we applied the integrating developed a system that generated governing equation,
factor method as follows: these were derived to produced model for the study, these
predictive solution were also subjected to simulations were
𝐼. 𝐹 = 𝑒 ∫ 𝑝(𝑦) 𝑑𝑦 (1.6)
parameters were varied at different conditions base on the
system, the derived simulation parameters will be
Where
compared with measured values from the fields for model
𝑝(𝑦) = 𝑉(𝑦)(1 − 𝑛) (1.7)
validation.
Substituting equation (1.7) into (1.6) we have
𝐼. 𝐹 = 𝑒 ∫ 𝑢(𝑦)(1−𝑛) 𝑑𝑦 RESULTS AND DISCUSSIONS
= 𝑒 𝑉(𝑦)(1−𝑛) ∫ 𝑑𝑦
= 𝑒 𝑉(𝑦)(1−𝑛)𝑦 The study from tables 1 – 6, figure 1 - 6 on graphical
𝐼. 𝐹 = 𝑒 𝑉(𝑦)(1−𝑛)𝑦 (1.8) representation monitors the rate of workplace humour in
various periods, linear trend observed in the figures
Multiplied all through equation (1.5) by equation (1.8) we explain the positivity of staff attitude towards
have telecommunication companies in the study locations,
𝑒 𝑉(𝑦)(1−𝑛)𝑦 + 𝑉(𝑦)(1 − 𝑛)𝑒 𝑉(𝑦)(1−𝑛)𝑌 𝑝 =  (𝑦)(1 −
𝑑𝑝
exponential growth rate were observed, these shows the
𝑑𝑦
rates of displaced attitude in the work environment, the
𝑛)𝑒 𝑉(𝑦)(1−𝑛)𝑦 variation of these parameters remain the rate of workplace
 (𝑦)(1 − 𝑛)𝑒 𝑉(𝑌)(1−𝑛)𝑦
𝑑
(𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑝) = humour style and subordinate towards work attitudes in
𝑑𝑥
𝑑(𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑝) =  (𝑦)(1 − 𝑛)𝑦𝑑𝑦 such organization, this relationship has express the
structure of work efficiency output in telecommunication,
Integrating both sides we have the state of workplace humour style reflect the displayed
attitude through subordinate work output, this expression
∫ 𝑑[𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑝] =  (𝑦)(1 − 𝑛) ∫ 𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑑𝑦 detailed the pressure from this dimensions that always tent
to developed the rate of satisfaction from the displayed
𝑒 𝑉(𝑌)(1−𝑛)𝑌 𝑝 = (𝑦)(1 − 𝑛) ∫ 𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑑𝑦 (1.9) attitude in these organizations, other pressured that
influence through linear trend in these figure is job
But to integrate  (𝑦)(1 − 𝑛) ∫ 𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑥 𝑑𝑥 we let involvement that were observed to pressure the growth
𝐷 = 𝑉𝑢(𝑥)(1 − 𝑛)𝑥 (1.10) rate of workplace humour styles for improvement of the
𝑑𝐷
= 𝑉𝑢(𝑦)(1 − 𝑛) organization. The study monitored the rate of displayed
𝑑𝑥
hurmour and subordinate attitude in workplace. The trend
explains the variables that drive managerial efficiencies on
So that
𝑑𝐷 job satisfaction and its involvement in telecommunication
𝑑𝑥 = (1.11) companies, the figures presented in linear trend implies
𝑉𝑢(𝑦)(1−𝑛)
that the subordinate job satisfaction and involvement in
these organizations will always developed its efficiency if
Substituting (1.10) and (1.11) into (1.9) we have the there is better percentage of improvement in these
𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑦 𝑝 =  (𝑦)(1 − 𝑛) ∫ 𝑒 𝐷
𝑑𝐷 organization. The trends from predictive values were
𝑉𝑢(𝑦)(1−𝑛) subjected to model validation, these were done by
𝑒 𝑢(𝑥)(1−𝑛)𝑥
𝑝=
 (𝑦)(1−𝑛) 𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑦 + 𝐴 (1.12) comparison between the predictive and measured field
𝑉𝑢(𝑦)(1−𝑛) values, and both parameters developed favorable fits.

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027 Triple A Res. J. Multidisci.

Table 1: Predictive and Measured Values of Workplace Humour Style at


Different Period

Period Workplace Humour Style Measured Field Values


10 0.138 0.129995
15 0.207 0.194995
20 0.276 0.259995
25 0.345 0.324995
30 0.414 0.389995
35 0.483 0.454995
40 0.552 0.519995
45 0.621 0.584995
50 0.691 0.649995
55 0.759 0.714995
60 0.828 0.779995
65 0.897 0.844995
70 0.966 0.909995
75 1.036 0.974995
80 1.104 1.039995
85 1.173 1.104995
90 1.242 1.169995

Table 2: Predictive and Measured Values of Workplace Humour Style


at Different Period

Period Workplace Humour Style Measured Field Values


10 0.109 0.1
15 0.164 0.15
20 0.218 0.2
25 0.273 0.25
30 0.327 0.3
35 0.382 0.35
40 0.436 0.4
45 0.491 0.45
50 0.545 0.5
55 0.599 0.55
60 0.654 0.6
65 0.709 0.65
70 0.763 0.7
75 0.818 0.75
80 0.872 0.8
85 0.927 0.85
90 0.981 0.9

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Table 3: Predictive and Measured Values of Workplace Humour Style at Different Period

Period Workplace Humour Style Measured Field Values


2 0.016 0.01596964
4 0.032 0.03196856
6 0.048 0.04796676
8 0.064 0.06396424
10 0.082 0.079961
12 0.096 0.09595704
14 0.112 0.11195236
16 0.128 0.12794696
18 0.144 0.14394084
20 0.161 0.159934
22 0.176 0.17592644
24 0.193 0.19191816
26 0.209 0.20790916
28 0.225 0.22389944
30 0.241 0.239889
32 0.257 0.25587784
34 0.273 0.27186596
36 0.289 0.28785336
38 0.305 0.30384004
40 0.321 0.319826

Table 4: Predictive and Measured Values of Workplace Humour Style at Different Period
Period Workplace Humour Style Measured Field Values
2 0.0178 0.01606008
4 0.0356 0.03206032
6 0.0534 0.04806072
8 0.0718 0.06406128
10 0.0891 0.080062
12 0.1069 0.09606288
14 0.1247 0.11206392
16 0.1425 0.12806512
18 0.1604 0.14406648
20 0.1782 0.160068
22 0.1961 0.17606968
24 0.2138 0.19207152
26 0.2316 0.20807352
28 0.2495 0.22407568
30 0.2673 0.240078
32 0.2851 0.25608048
34 0.3029 0.27208312
36 0.3207 0.28808592
38 0.3386 0.30408888
40 0.3564 0.320092

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029 Triple A Res. J. Multidisci.

Table 5: Predictive and Measured Values of Workplace Humour Style at


Different Period

Period Workplace Humour Style Measured Field Values


10 0.1258 0.11998
15 0.1875 0.179955
20 0.2516 0.23992
25 0.3145 0.299875
30 0.3774 0.35982
35 0.4403 0.419755
40 0.5032 0.47968
45 0.5661 0.539595
50 0.6291 0.5995
55 0.6919 0.659395
60 0.7548 0.71928
65 0.8177 0.779155
70 0.8806 0.83902
75 0.9435 0.898875
80 1.0064 0.95872
85 1.0693 1.018555
90 1.1322 1.07838

Table 6: Predictive and Measured Values of Workplace Humour Style at


Different Period

Period Workplace Humour Style Measured Field Values


10 0.112 0.10997
15 0.168 0.1649325
20 0.222 0.21988
25 0.281 0.2748125
30 0.336 0.32973
35 0.392 0.3846325
40 0.448 0.43952
45 0.504 0.4943925
50 0.561 0.54925
55 0.616 0.6040925
60 0.672 0.65892
65 0.728 0.7137325
70 0.784 0.76853
75 0.841 0.8233125
80 0.896 0.87808
85 0.952 0.9328325
90 1.008 0.98757

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Predictive andMeasured Values Values of 1.4

1.2
Workplace Humour Style

0.8

Workplace Humour Style


0.6
Measurded Field Values
0.4

0.2

0
0 20 40 60 80 100
Period

Figure 1: Predictive and Measured Values of Workplace Humour Style at Different Period

1.2
Predictive and Measured Field Values of

1
Workplace Humour Style

0.8

0.6
Workplace Humour Style
Measurded Field Values
0.4

0.2

0
0 20 40 60 80 100
Period

Figure 2: Predictive and Measured Values of Workplace Humour Style at Different Period

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031 Triple A Res. J. Multidisci.

Predictive and Measured Field Values of 0.35

0.3
Workplace Humour Style

0.25

0.2

Workplace Humour Style


0.15
Measurded Field Values
0.1

0.05

0
0 10 20 30 40 50
Period

Figure 3: Predictive and Measured Values of Workplace Humour Style at Different Period

0.4
Predictive and Measured Field Values of Workplace

0.35

0.3

0.25
Humour Style

0.2
Workplace Humour Style

0.15 Measurded Field Values

0.1

0.05

0
0 10 20 30 40 50
Period

Figure 4: Predictive and Measured Values of Workplace Humour Style at Different Period

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1.2
Predictive and Measured Field Values of Workplace

0.8
Humour Style

0.6
Workplace Humour Style
Measurded Field Values
0.4

0.2

0
0 20 40 60 80 100
Period

Figure 5: Predictive and Measured Values of Workplace Humour Style at Different Period

1.2
Predictive and Measured Field Values of Workplace

0.8
Humour Style

0.6
Workplace Humour Style
Measurded Field Values
0.4

0.2

0
0 20 40 60 80 100
Period

Figure 6: Predictive and Measured Values of Workplace Humour Style at Different Period

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033 Triple A Res. J. Multidisci.

CONCLUSION moderator of leadership style effects. Acad. Manag. J.


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