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    Airportcentral Airportresource Manager Use Case PDF

    Uploaded by

    ragesh p

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    AIRPORTCENTRAL / AIRPORTRESOURCE MANAGER

    HELPING AIRPORT MANAGERS BALANCE OPERATIONAL EFFICIENCY WITH


    BUSINESS RESULTS
    A tightly integrated, modular application for planning and tracking real-time and irregular operations,
    aeronautical billing, and reporting.

    ISSUES SOLUTION BENEFITS

    Airports suffer from: SITA’s Airport Management Solution • Enhanced collaboration between
    provides a tightly integrated airport the different actors involved in the
    • Capacity issues (multiple potential operational database and resource management of flight movements
    bottlenecks) management system that includes:
    • Increased airport capacity
    • Manual/fragmented processes • Strategic and real-time flight
    that increase operational costs management • Reduced costs from more efficient
    and impact SLAs as well as resource allocations and fewer
    revenues • Billing for aeronautical services flight delays

    • Dissatisfied customers impacted • Dashboard, KPI, and SLA • Improved airport experience for all
    by disruption management stakeholders

    • Lack of business intelligence on • Strategic, tactical, and real-time • Controlled business results
    operational activities resource allocation
    • Increased revenues as a result of
    • Billing inaccuracy • Alert handling with decision accurate tracking of aircraft
    support movements

    • What-if scenarios

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    HOW DOES IT WORK? SOLUTION COMPONENTS CASE STUDY
    In 2012, Québec City Airport was voted
    1. AirportCentral ‘Best Airport in North America’ in its
    passenger category. Having achieved 68
    An operations management system that uses a
    percent growth over the last five years, they
    centralized airport operations database (AODB) to
    needed a system that would allow them to:
    perform:
    • Flight management
    • Maintain high levels of service while also
    • Billing
    accommodating traffic growth
    • Reporting
    • Avoid mismanagement of gates, desks,
    lounges and other resources caused by
    2. AirportResource Manager flight delays or other disruptions
    A powerful scheduling, capacity planning and • Make fast, effective operational decisions
    resource management system for airport resources, which would not have unintended
    such as: consequences that negatively impact
    • Departure gates other objectives
    • Aircraft parking stands
    • Baggage carousels Québec City Airport was the first airport to
    • Check-in desks install SITA’s Next Gen Airport Management
    • Secondary resources dependent on passenger Solution, including AirportCentral and
    flows, such as immigration desks, security points AirportResource Manager.
    and baggage trolleys

    These two components are tightly integrated, “FROM THE VERY FIRST DAY, WE WERE
    sharing a consistent user interface and dashboard ABLE TO SEE THE VALUE OF SITA
    (KPIs). AIRPORT MANAGEMENT SOLUTION TO
    OUR OPERATIONS."
    GAËTAN GAGNÉ, CEO, QUÉBEC CITY
    JEAN LESAGE INTERNATIONAL

    For more information please contact us at


    info@sita.aero
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