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Universidad Tecnológica de Santa Catarina

Ingles IX

Evidencia de Aprendizaje 2

Benito Guzmán González

9287

TIC13A

09 de September del 2018

Instructions: Create a word document to be sent to your teacher. Please
consider the following guidelines.
Write a complaint letter using ONE of the situations listed below:

1. I am writing to inform you that the goods we ordered from your company have
not been supplied correctly.
2. I attended your exhibition Sound Systems 2015 at the Fortune Hotel (22-25
January) and found it informative and interesting. Unfortunately, my enjoyment of
the event was spoiled by a number of organizational problems.
3. I am an account holder of Villa Vista Bank and I am very concerned regarding
recent newspaper reports on the financial situation of the bank. Your company is
listed as the last annual according to PROFECO listings, so I am writing to you to
ask for an explanation of the situation.
4. I am writing to inform you of my dissatisfaction with the food and drinks at the
'European Restaurant' on January 18th this year.

Note: Don´t forget to use the guidelines and formats studied during sessions
4, 5 and 6
 Benito Guzman Gonzalez
Lirio 447 Las Bugambilias
Garcia Nuevo Leon
Tel. 80326545
September 9, 2018

Restaurante Europeo
Ave Lubbock tx 79424
9410 Milwaukee

Dear Sir/Madam,

I am writing to inform you of my dissatisfaction with the food and drinks at the
'European Restaurant'

On Septembre 8 of this year, my reservation with you was canceled. The

captain of the restaurant was very rough with us and it was not possible to talk
to the owner that day.

Therefore, without being informed of the reason for cancellation, I had to wait
an hour to take our food.

In addition, the drinks and food were not what we had taken and ordered in the
letter.

I would be grateful if you would act as soon as possible and take the necessary
steps to avoid making that mistake again with other people. Otherwise, I will
consider taking the appropriate legal actions.

I look for forward to hearing from you

Yours sincerely,

Benito Guzman Gonzalez