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Accounting profit � ameasures the difference between


q1dsasdaa the total revenue agenerated by athe organization and its
q1dstotal acost.

q1dsasdqaaaa2. Acquisition (or takeover) � awhen one organization


q1dsasd seeks to acquire another, often smaller, organization.
q1dsasdqaa Agency costs � the costs resulting from managers
q1dsasdqa abusing their position as agent, aand the associated
q1dsascosts of monitoring them to try to prevent this abuse.

q1dsasddqaaaa3. Agency problem � this is ianherent in the relationship


q1dsas d qaa between the providers of capital, referred to as the principal,
q1dsassd qaa and those who employ that capital on their behalf, referred
q1dsasd to as the agent (see principal�agent problem).

q1dsasd qaaaa4. aAsymmetry of information � exists when the agents


q1dsas d (managers) running a corporation have greater access
q1dsas d qaaa to information than the principal (shareholders) by
q1dsasd virtue of their position.

q1dsasd qaaaa5 aBalanced scorecard � provides managers with


q1dsasd qaaa a more comprehensive assessment of the state of
q1dassd qaa their organization. It enables managers to provide
q1dassd qaa consistency between the aims of the organization and
q1dassd qaa the strategies undertaken to achieve those aims.

q1dassd qaaa6. aBenchmarking � a continuous process of measuring


q1dassd qaa products, services, and business practices against those
q1dassd qaa companies recognized as industry leaders.

q1dassd qaaaaa7. aBHAGs � big hairy audacious goals: goals that stretch
q1dassd aaa the organization and are readily communicated to all its
q1dassd members.

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