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aq1dsasdaqaaaa1.

Accounting profit � ameasures the difference between


aq1dsasdaa the total revenue agenerated by athe organization and its
aq1dstotal acost.

aq1dsasdqaaaa2. Acquisition (or takeover) � awhen one organization


aq1dsasd seeks to acquire another, often smaller, organization.
aq1dsasdqaa Agency costs � the costs resulting from managers
aq1dsasdqa abusing their position as agent, aand the associated
aq1dsascosts of monitoring them to try to prevent this abuse.

aq1dsasddqaaaa3. Agency problem � this is ianherent in the relationship


aq1dsas d qaa between the providers of capital, referred to as the principal,
aq1dsassd qaa and those who employ that capital on their behalf, referred
aq1dsasd to as the agent (see principal�agent problem).

aq1dsasd qaaaa4. aAsymmetry of information � exists when the agents


aq1dsas d (managers) running a corporation have greater access
aq1dsas d qaaa to information than the principal (shareholders) by
aq1dsasd virtue of their position.

aq1dsasd qaaaa5 aBalanced scorecard � provides managers with


aq1dsasd qaaa a more comprehensive assessment of the state of
aq1dassd qaa their organization. It enables managers to provide
aq1dassd qaa consistency between the aims of the organization and
aq1dassd qaa the strategies undertaken to achieve those aims.

aq1dassd qaaa6. aBenchmarking � a continuous process of measuring


aq1dassd qaa products, services, and business practices against those
aq1dassd qaa companies recognized as industry leaders.

aq1dassd qaaaaa7. aBHAGs � big hairy audacious goals: goals that stretch
aq1dassd aaa the organization and are readily communicated to all its
aq1dassd members.

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