W1-2-60-1-6

JOMO KENYATTA UNIVERSITY

OF
AGRICULTURE AND TECHNOLOGY
UNIVERSITY EXAMINATIONS 2014/2015
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE/BACHELOR OF PURCHASING
AND SUPPLIES MANAGEMENT/BACHELOR OF INFORMATION TECHNOLOGY

HBC 2105/HBE 2108/BIT 2309: PRINCIPLES OF MANAGEMENT

DATE: AUGUST 2015 TIME: 2 HOURS

INSTRUCTIONS:
Answer Question One and Any Other Two Questions

QUESTION ONE (30 marks)

a) Explain five benefits of an organization studying the external environment of an
organization. (10marks)
b) Explain three competencies that managers should possess to be able to run an
organization effectively. (6marks)
c) Discuss the four decisional roles of a manager as advanced by Henry Mintzberg.
(8marks)
d) Organizing is one of the key functions of management. It ensures order in the
organization. Explain the process that a manager would follow when executing this
function. (5marks)
e) Explain one reason why management is considered an art. (1marks)

QUESTION TWO (20 marks)

a) Critically analyze Fredrick Taylor’s contribution to management. (12marks)
b) Describe the following three principles of management by Henry Fayd;
i) Esprit de corps
ii) Equity
iii) Security of tenure (6marks)
c) Identify and explain two internal sources of recruitment. (2marks)

QUESTION THREE (20 marks)

a) Describe six elements that constitute the staffing function. (12marks)
b) Examine three reasons why planning is important to an organization.
(6marks)
c) Define delegation. (2marks)
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QUESTION FOUR (20 marks)
a) Analyze Michael Porter’s five forces of competition in an industry. (10marks)
b) Identify and discuss five sources of power. (10marks)

QUESTION FIVE (20 marks)

a) Explain the assumptions that underlie the contingency theory of leadership.
(6marks)
b) Discuss how Max Weber’s bureaucratic theory can be used to motivate staff in an
organization. (10marks)
c) Define management according to Koontz and O’Donnell (4marks)

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