Document Review – Change

Management Strategy/
Implementation Plan for
The State Integrated Financial Management Information System
(SIFMIS).

SIFMIS

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Contents
1 Sign-Off.......................................................................................................................................3
2 Introduction................................................................................................................................4
2.1 Document Expectations ......................................................................................................4
2.2 Content Checklist ................................................................................................................5
3 Document Review Information ...................................................................................................6
4 Document Review.......................................................................................................................7
5 Document Objectives..................................................................................................................7
6 Our opinion.................................................................................................................................9

Table of figures

Figure 2-1 Pierce, Kostova & Dirks ............................................................................................................4

Figure 2-2 Change Ownership. Pierce, Kostova & Dirks.............................................................................4
Figure 2-3 Disconnected change roles Cawsey, Desza, & Ingols ...............................................................5

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1 Sign-Off

Reviewed by
Name Igwebueze Ogechi

Organization ATEK and Cross Limited

Position Quality assurance consultant

Sign

Date 25/09/2017

Name Nya Elliot

Organization ATEK and Cross Limited

Position Application functional expert

Sign

Date 25/09/2017

Approved by
Name Obi Ifezue

Organization ATEK and Cross Limited

Position Team lead/Managing Partner

Sign

Date 25/09/2017

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2 Introduction

This document is a review of the Change Management Strategy and the Change Management Plan
for the State Integrated Financial Management Information Systems (SIFMIS) project. The Plan is
expected to document how changes would be proposed, accepted, implemented and monitored.

The Change Management Strategy is expected to highlight how the expected changes would be
effected across the RVSG areas within the project scope. It should be a document that captures
what the RVSG is expected to do manage and mitigate the risks commonly associated with
organisational change.

Our review would evaluate the documents against these expectations and advise as to adequacy
or not.

2.1 Document Expectations

From a quality perspective we would refer to the work of theory of psychological ownership in
organizations by Pierce, Kostova & Dirks (2001). Referring to this work we would want to see the
Change Management Strategy and Plan in RVSG take on a position where every stakeholder sees
the change as ‘ours’ as in the illustration below rather than theirs. A change which is perceived as
theirs has a very high failure risk.

Figure 2-1 Pierce, Kostova & Dirks

Figure 2-2 Change Ownership. Pierce, Kostova & Dirks

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Figure 2-3 Disconnected change roles Cawsey, Desza, & Ingols

2.2 Content Checklist

We expect this document to include the following processes and areas:

• Strategic Approach and Methodology

• State Stakeholders
• Organizational Management
• Change Agents
• Change Targets
• Risk Management
• Change Management issues
• Change Management Action Plan at system pre-Go-Live
• Change Management Action Plan at System Go-Live
• Change Management Action Plan post system Go-Live
• Action Date / Duration of process
• Monthly Change Management Progress Report

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3 Document Review Information

Document Review – Comment Sheet

Comment Sheet Information
Change management Strategy/
Comment Sheet Reference: implementation plan 01
Comment Sheet Date: 19/09/2017
Change management Strategy/
Review Criteria implementation plan
[Completeness]
[Level of details consistency with
requirements]
[Consistency with product
description]
Document Information
SIFMIS- Change Management
Document Title: Strategy/ implementation plan
Change management Strategy/
Document Reference: implementation plan
Document Version: 0.1
Document Date: 19/09/2017
Date by Which Document Reviewed: 19/09/2015
Document Reviewed by
Organisation or Company: ATEK & Cross

Conventions:

Type of Comment Assessment Comment from author

S Suggestion C Correction R Rejected
N necessary
R Requirement not met C Correction A Accepted
T E expected
O Opportunity for + Major D Discussion
improvement necessary
S Step out of order - Minor N Noted without need
T W to change
C
P Proposal

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4 Document Review

In this section, we have included our notes from the review of the document.

Issue/Observation Reference Type/ Reviewer's Comm. (Author) Actions taken or

N° Assess Comments, questions to
Questions, reviewer from
Proposals vendors
1 Change S/CN There is no
Management provision for
Action Plan at change
system pre-Go-Live management pre
(pg. 4) section 2 system Go-Live

2 Action Date S/CN Action date was

/Duration of stated in the
Process (pg.4) document but not
section 2 the expected
duration of process

3 Monthly Change S/CN Monthly change

Management Management
Progress Report Progress Report will
be required to track
progress

5 Document Objectives

In this section, we have highlighted the criteria expected in the Change Management Strategy/
implementation document. We have also analysed the document to ensure the key elements have
been addressed.

Expected Content Included Comments

Strategic Approach and
Methodology
Yes/No/Partial
Y The Strategic Approach and
Methodology was stated in the
change management strategy
document

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 Expected Content Included Comments
Yes/No/Partial
State Stakeholders Y Both internal and external
stakeholders were stated in the
document

Organizational Y Organizational Management structure

Management was indicated in the document

Change Agents Y Change Agents were defined in the

document

Change Targets and Y Change Targets and processes were

Processes stated in the document

Risk Management Y Risk management Matrix was

included in the document

Change Management Y Change Management issues were

issues identified in the document

Change Management N There is no provision for change

Action Plan at system pre- management pre system Go-Live
Go-Live

Change Management Y Change Management Action Plan at

Action Plan at System Go- System Go-Live was stated in the
Live document

Change Management Y Change management sustainability

Action Plan post system measures were stated in the
Go-Live document

Action Date /Duration of P Action date was stated in the

Process document but not the expected
duration of process

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 Expected Content Included Comments
Yes/No/Partial
Monthly Change N Monthly change Management

Management Progress Progress Report will be required to

Report track progress

6 Our opinion

The documents are a good starting point and framework for the discussion on Change Management
in SIFMIS. It however still needs further input from the RVSG to get more detail on the plan. The
duration of certain aspects and mitigation of risks need to be addressed further. There also needs
to be clear ownership of certain tasks by RVSG design.

We believe that strategies which emphasise the ownership of the new system by all stakeholders,
would further increase the chance of quality and success. Change Management is often a risk area
in many projects and requires all stakeholders to work through and take ownership. Emphasis
should also be placed on communication and participation to ensure every category of stakeholders
are working congruently.

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