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84

Notice
Product HHP Notice No. 14-96

Model AP: APQ8084(Qualcomm) Notice Date 28th October 2014

SM-N910F, N9109W

N910A, N915D, N9108V

N9100, G901F

Subject Boot Recovery Guide Rev 2

Scope Subsidiary ( Yes ) ASC ( Yes ) Customer ( No )

1. Purpose

- To inform all ASCs of information regarding boot recovery process applicable for devices* using

AP: APQ8084(Qualcomm) processor:

*Includes (but not limited to) following models:

 SM-N910F

 SM- N9109W

 SM-N910A

 SM-N915D

 SM-N9108V

 SM-N9100

 SM-G901F

2. Symptom

- No Power on, unable to enter download mode

- Boot recovery is only working when the cause of No Power got damaged for

boot loader.

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※ This Service Bulletin is a property of Samsung Electronics Co.,Ltd. Any

unauthorized use of Bulletin can be subject to International and/or Domestic Copyright
& Distribution Law.
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3. Instruction

- Brief Process

1) Download boot recovery pit and bootloader to SDcard using normal phone

2) Insert the SDcard to no power phone and try to enter download mode

- Pre-requisites

1) Micro SD card

→ Type of SDcard should be ‘SDHC’ or higher type, and capacity should be

4GB or more.
2) Normal Device to download boot recovery pit and bootloader to SDcard

3) Full SW binary (BL, AP, CP, CSC*)

 BL (Bootloader)

 AP (PLATFORM)

 CP(MODEM)

 and CSC.

4) Pit and bootloader

 → Pit : APQ8084_boot_recovery_v2.pit
 Bootloader : normal bootloader (BL) for each model

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- Boot Recovery Process

<1. SW download>

1-1) Download full S/W (BL, AP, CP, CSC) to normal device.

<2. How to make a SD card for recovery>

Note: If you already have made / have available an SDcard for boot recovery previously by

following steps 2.1 to 2.6 , you can proceed to Part 3. <3. Enter download mode on the

"faulty" device >

2-1) Run Odin3 v3.09.3.exe

2-2) Load “APQ8084_boot_recovery_v2.pit” in PIT tab and "normal" bootloader file

in BL tab.

2-3) Check in the "T Flash" option box to enable "T Flash" option.

2-4) Insert SDcard to normal device and enter download mode.

2-5) Connect the phone to PC.

2-6) Click Start button to download pit and bootloader to SDcard.

→ If it’s PASS, SDcard was successfully made for boot recovery.

→ If it’s FAIL, try to this with another SD card. (It would be defect of SD card)

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<3. Boot recovery for damaged device>

3-1) Insert SDcard to "No Power up" device.

3-2) Enter download mode, using ‘Volume down’ + ‘Home’ + ‘Power’ key.

3-3) If the phone is successfully recovered, phone will enter download mode.

< Volume Down + Home + Power Key > < Download Mode >

3-4) After entering download mode, download full S/W to the phone including

Bootloader (BL), AP(PLATFORM), CP(MODEM), and CSC.

Published By [Global CS Team in HQ]