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HRM Case Study
HRM Case Study
With a corporate strategy like that, human resources management plays a big
role at Siemens. Sophisticated engineering and services require more focus on
employee selection, training and compensation than in the average firm , and
globalization requires delivering these services globally. Siemens sums up the basic
themes of its HR strategy in several points. These include:
Questions:-
1) An employee selection and compensation system that attracts and retains the
human talent necessary to support global diversification into high-tech products and
services;
3) A culture of global teamwork which will develop and use all the potential of the
firm’s human resources;
Ans: Student answers will vary but the strategy map should answer the following
questions:
3) What employee attitudes and behaviors will produce these operational outcomes?
Jack has actually installed a total quality program of sorts at carter, and it has been in
place for about 5 years this program takes the form of employ meeting. Jack holds
employee meetings periodically, but particularly when there is a serious problem in
store such as poor quality work or machine breakdowns. When problems like these
arise, instead of trying diagnose them himself or with Jennifer, he contacts all the
employees in that store and meets with them as soon as the store closes.
Hourly employees get extra pay for this meetings. The meetings have been useful
helping jack to identify and rectify several problems. For example: in one store all the
fine white blouses were coming outlooking dingy. It turned out that the cleaners-spotter
had been ignoring the company rule that required cleaning the perchloroethylene
cleaning fluid before washing items like these. As a result, these fine white blouses
were being washed in cleaning fluid that had residue from other, earlier washes.
Jennifer now wonders whether these employee meetings should be expanded to give
the employees and even bigger role in managing the carters stores quality. “ we cant be
everywhere watching everything all the time,” she said to her father . “ yes, but this
people only earn about $8 to $15 per hour. Will they really want to act like mini
managers?” he replied.
Questions:-
1. Would you recommend that the Carters expand their quality program? If
so, specifically what form should it take?
Ans: Most students will agree that there are opportunities to expand the quality
program. The employee meeting approach is a good start in terms of utilizing
high-involvement organizational practices. There are opportunities to maximize
the overall quality of their human capital.
Ans: Students should include some of the following ideas in their outline: The
types of HR practices they would implement to improve quality, productivity,
financial performance; methods for job enrichment; strategies for implementing
and leveraging a team-based organization; ways to implement and facilitate high
commitment work practices; employee development and skill building activities to
foster increased competency and capability in the workforce; a compensation
program which provides incentives (for example, profit sharing, pay for
performance) for achieving major goals and financial targets.