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  • Initial Patient Call Continue End: Mail Paperwork

    Uploaded by

    Christian Samuel
    5 views2 pages
    The document outlines the process steps for a medical procedure from initial patient contact through follow-ups. It involves initial contact, scheduling preparations like paperwork mailing and reminder calls, check-ins at the clinic, surgery preparations and performance, post-surgery care and follow-ups, and room cleanings throughout. The process ends after the final scheduled follow-up with the patient.

    Original Description:

    Catarac Eyes Operation Management

    Original Title

    Flow Catarac

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    The document outlines the process steps for a medical procedure from initial patient contact through follow-ups. It involves initial contact, scheduling preparations like paperwork mailing and reminder calls, check-ins at the clinic, surgery preparations and performance, post-surgery care and follow-ups, and room cleanings throughout. The process ends after the final scheduled follow-up with the patient.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views2 pages

    Initial Patient Call Continue End: Mail Paperwork

    Uploaded by

    Christian Samuel
    The document outlines the process steps for a medical procedure from initial patient contact through follow-ups. It involves initial contact, scheduling preparations like paperwork mailing and reminder calls, check-ins at the clinic, surgery preparations and performance, post-surgery care and follow-ups, and room cleanings throughout. The process ends after the final scheduled follow-up with the patient.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Initial

    Patient End
    Continue
    Call

    No Contact with Customer Mail Paperwork

    Call to Remind
    Reschedule

    Show after
    End
    this point

    Check-in at Clinic
    Contact with Customer

    Intake

    Reminder Call
    No Contact with Customer
    Reschedule

    Check-in at Clinic

    Prep of Surgery

    Surgery, Clean-up, Record


    Contact with Customer

    Bandage, Walk to Waiting

    Room Cleaning

    PSR Check Patient Out


    First Follow-up

    No Contact with Customer Room Cleaning

    Contact with Customer 3 Week


    Follow-up
    End

    3 Week Room Cleaning

    No Contact with Customer

    End

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