ELECTROLUX Washing Machines and Dryers Diagnostic and Service Manual PDF

SERVICE MANUAL
WASHING
Washing machines
&
© ELECTROLUX ITALIA S.p.A. Washer-dryers
Spares Operations Italy Publication no.
Corso Lino Zanussi, 30
Guide to diagnostics
I - 33080 PORCIA /PN (ITALY) 599 70 99-00
ENV06 of electronic
Fax +39 0434 394096 EN controls
ENV06
Edition: 03-2009- Rev.01 EWM25xx

EWM35xx
Content
1.1 Purpose of this manual ....................................................................................................................... 5
1.2 Procedure ........................................................................................................................................... 5
2 EWM25xx APPLIANCES CONTROL PANELS ......................................................................................... 6
3 EWM35xx APPLIANCES CONTROL PANELS ......................................................................................... 7
4 DIAGNOSTIC SYSTEM............................................................................................................................. 8
4.1 ACCESS TO THE DIAGNOSTIC CYCLE .......................................................................................... 8
4.2 Exiting diagnostics mode .................................................................................................................... 8
4.3 PHASES OF THE DIAGNOSTIC CYCLE .......................................................................................... 9
5 ALARMS .................................................................................................................................................. 11
5.1 Displaying the alarms to the user ..................................................................................................... 11
5.2 Reading the alarm codes.................................................................................................................. 12
5.2.1 Alarm displaying....................................................................................................................... 13
AEG Version: ........................................................................................................................................... 13
5.2.2 Examples of alarm display ....................................................................................................... 13
5.2.3 Operation of alarms during diagnostics ................................................................................... 14
5.3 Rapid reading of alarm codes........................................................................................................... 15
5.4 Cancelling the last alarm .................................................................................................................. 15
5.5 TABLE OF ALARMS......................................................................................................................... 16
5.6 Notes concerning certain alarm codes ............................................................................................. 20
6 THE DIAGNOSTIC PROGRAMME CANNOT BE ACCESSED .............................................................. 21
6.1.1 All LEDs on the circuit are board switched off ......................................................................... 21
6.1.2 Some of the LEDs of the circuit board light.............................................................................. 21
7 TROUBLESHOOTING ACCORDING TO ALARM CODES .................................................................... 22
E11: Difficulty in filling water during washing phase ............................................................................ 22
E12: Difficulty in filling water during drying phase................................................................................ 24
E13: Water leakage.............................................................................................................................. 26
E21: Difficulty in draining...................................................................................................................... 28
E21: Difficulty in draining (with Aqua Control device) .......................................................................... 30
E22: Difficulty in draining water during drying phase ........................................................................... 32
E22: Difficulty in draining water during drying phase (with Aqua Control device)................................ 34
E23: Malfunction of the component (triac) that controls the drain pump ............................................. 36
E23: Malfunction of the component (triac) that controls the drain pump (with Aqua Control device) .. 37
E24: «Sensing» circuit of the component (triac) that controls the drain pump faulty........................... 38
E35: Water level too high ..................................................................................................................... 40
E38: Pressure chamber blocked .......................................................................................................... 41
E3A: Problems with “Sensing” circuit of the heating element relay ..................................................... 41
E41: Door open (3-contact device)....................................................................................................... 42
E41: Door open (4-contact device)....................................................................................................... 44
E42: Problems with door aperture (3-contact device) .......................................................................... 46
E42: Problems with door aperture (4- contact device) ......................................................................... 48
E44: Door closure «sensing» circuit faulty ........................................................................................... 52
E45: Problems with the «sensing» circuit of the triac that actions the door interlock .......................... 53
E52: No signal from the motor tachometric generator (first part)......................................................... 54
E52: No signal from the motor tachometric generator (second part) ................................................... 56
Procedure for checking the commutator motors .................................................................................. 57
E57: The current requested by the Inverter board is higher than 16A ................................................. 58
E58: The current requested by the Inverter board is higher than 6A ................................................... 60
E59: No signal from the tachometric generator.................................................................................... 62
E5A: Overheating of the Inverter dissipator ......................................................................................... 64
E5H: The power supply of the Inverter board is too low ...................................................................... 65
(lower than 175V) ................................................................................................................................. 65
E5C: The power supply of the Inverter board is too high..................................................................... 66
(higher than 430V)................................................................................................................................ 66
E5d: Data transfer error between Inverter board and main board ....................................................... 67
E5E: Wrong communication between Inverter board and main board ................................................ 68
E5F: The Inverter board does not start the motor ................................................................................ 68
E61: Insufficient heating during washing.............................................................................................. 69
E62: Overheating during washing (version WM).................................................................................. 70
E62: Overheating during washing (version WD) .................................................................................. 71
E66: The contacts of the heating element power relay are always closed (version WM).................... 72
E66: The contacts of the heating element power relay are always closed (version WD) .................... 73
03-2009 SOI/DT-mdm FCPD-dp Quality-fz 2/118 599 70 99-00

E68: Washing heating element leaks current (version WM) ................................................................ 74
E68: Washing heating element interrupted (version WD).................................................................... 75
E69: Washing heating element interrupted (version WM) ................................................................... 76
E69: Washing heating element interrupted (version WD).................................................................... 77
E71: NTC washing sensor faulty .......................................................................................................... 78
E72: Drying NTC sensor on condenser faulty...................................................................................... 79
E73: NTC sensor on drying duct faulty ................................................................................................ 80
E74: NTC sensor wrongly positioned................................................................................................... 81
E82: Error in reading the RESET/OFF position of the programme selector ........................................ 82
E83: Error in reading the programme selector code ............................................................................ 82
E91: Communication error between user interface and main board.................................................... 83
E92: Protocol incongruence ................................................................................................................. 83
E93: Appliance configuration error ....................................................................................................... 83
E94: Washing cycle configuration error ............................................................................................... 83
E95: Communication failed between EEprom and Microprocessor..................................................... 83
E97: Incongruence between version of the control selector and configuration data ........................... 83
E98: Communication error between main board and Inverter board ................................................... 84
E9H: Communication error between microprocessor and Flash memory ........................................... 85
E9C: Appliance configuration error ...................................................................................................... 85
E9d: Clock faulty................................................................................................................................... 85
E9F: Communication error between main board and Inverter board................................................... 86
EA1: Drum positioning system faulty (top-loaders) .............................................................................. 87
EA6: Drum flap faulty (top-loaders) ...................................................................................................... 88
EH1: Incorrect mains frequency ........................................................................................................... 90
EH2: Mains voltage too high ................................................................................................................ 90
EH3: Mains voltage too low.................................................................................................................. 90
EHE: Incongruence between the safety relay (main board) and safety “sensing” circuit .................... 91
EHF: Safety “sensing” circuit faulty ...................................................................................................... 91
EF1: Drain hose blocked/throttled/too high; drain filter dirty/blocked................................................... 92
EF2: Overdosing of detergent; drain hose blocked/throttled; drain filter dirty/blocked ........................ 92
EF3: Intervention of Aqua Control device ............................................................................................ 92
EF4: Low water fill pressure and solenoid open .................................................................................. 92
EF5: Load too unbalanced, skipping of spin phases............................................................................ 92
EF6: Appliance reset ............................................................................................................................ 92
EC1: Water fill solenoids blocked......................................................................................................... 93
EC3: Problem with the weight sensor .................................................................................................. 94
ED1: Communication problems betweeen main circuit board and ...................................................... 95
WD board ............................................................................................................................................. 95
ED2: Drying heating element 1 faulty................................................................................................... 96
Ed3: Drying heating element 2 faulty ................................................................................................... 99
Ed4: Drying relays faulty .................................................................................................................... 100
ED6: Communication failure between main circuit board and Satellite board (INPUT styling) ......... 102
8 BASIC CIRCUIT DIAGRAM EWM35xx WITH AQUA CONTROL ......................................................... 103
8.1 Key to circuit diagram EWM35xx with Aqua Control ...................................................................... 104
9 BASIC CIRCUIT DIAGRAM EWM35xx WITHOUT AQUA CONTROL ................................................. 105
9.1 Key to circuit diagram EWM35xx without Aqua Control ................................................................. 106
10 BASIC CIRCUIT DIAGRAM EWM25xx WITH AQUA CONTROL ..................................................... 107
10.1 Key to circuit diagram EWM25xx with Aqua Control .................................................................. 108
11 BASIC CIRCUIT DIAGRAM EWM25xx WITHOUT AQUA CONTROL.............................................. 109
11.1 Key to circuit diagram EWM25xx without Aqua Control ............................................................. 110
12 BASIC CIRCUIT DIAGRAM EWM25xx WD WITH AQUA CONTROL .............................................. 111
12.1 Key to circuit diagram EWM25xx WD with Aqua Control ........................................................... 112
13 BASIC CIRCUIT DIAGRAM EWM25xx WD WITHOUT AQUA CONTROL....................................... 113
13.1 Key to circuit diagram EWM25xx WD without aqua control........................................................ 114
14 CONNECTORS ON CIRCUIT BOARD WM/WD ............................................................................... 115
15 BURNING ON THE CIRCUIT BOARDS EWM25xx/35xx WM/WD.................................................... 116
16 BURNING ON THE CIRCUIT BOARD WD........................................................................................ 117
17 APPENDIX ......................................................................................................................................... 118

INTRODUCTION
1.1 Purpose of this manual
The purpose of this Service Manual is to provide a simple and clear description of the
procedure to be followed by service engineers when confronted by problems identified by
the various alarm codes generated by appliances with the ENV06 electronic control
system version EWM25xx and EWM35xx.
Depending on the configuration of the appliance, the alarm codes may be displayed
partially or completely to the user (the alarm codes are generally displayed partially).
The diagnostic system can be used by service engineers for the following purposes:
♦ To read the alarms
♦ To cancel alarm conditions stored in memory
♦ To test the operation of the appliance
1.2 Procedure
1. Identify the type of control system (page 7/8) and access the diagnostic cycle
(See page 9).
2. Read the alarm code stored in memory (page 13) and refer to the instructions for the
corresponding alarm code, page 17-21.
3. Cancel the alarm stored in memory (page 16).
4. If access to the diagnostic cycle is not possible, refer to the section “Access to
diagnostic system impossible” (page 23).
5. If the main PCB is replaced, check that there are no burned parts (see page 119-120).
6. After any repair, always check the operation of the appliance using the diagnostic cycle
(page 10).
7. Cancel any alarms stored in memory during the diagnostic procedure (page 16).

2 EWM25xx APPLIANCES CONTROL PANELS
TC4
TC3
ELECTROLUX
TC2
TC2
ICON
ACTION
A3
SMART
AF3-
A4.2
CATALOGUE
SMART
C3
CF3
INPUT
C
ZANKER
SMART
K3

Serie 6
SPECIAL
AEG
Serie 6
Serie 7
3 EWM35xx APPLIANCES CONTROL PANELS
TC1
ELECTROLUX
TC1
ICON
AEG
Serie 8
These are the available stylings at the moment in this Service Manual, in future some others could be developed.

4 DIAGNOSTIC SYSTEM
4.1 ACCESS TO THE DIAGNOSTIC CYCLE
All versions
1. Switch off the appliance.

2. Press and hold down the START/PAUSE button and the nearest OPTION button
simultaneously (as represented in figure).
3. Holding down both buttons, switch the appliance on by turning the programme selector one
position clockwise.
4. Continue to hold down the buttons until the LEDs begin to flash (at least 2 seconds).
In the first position, the cycle tests the operation of the buttons and the relative LEDs. If the selector
is turned clockwise, the cycle performs the diagnostics for the various components and reads the
alarm codes.
INPUT Version
5. Switch off the appliance.

6. Press and hold down START/PAUSE button and the nearest option button (as
represented in figure).
1. Holding down both buttons, switch the appliance on pushing button ON/OFF.
2. The test of the display board starts immediately.
Pushing sequentially button P1 positions from 2 to 10 are analysed in an increasing way, on the
contrary push button P2.
Each position is confirmed by the switching on of the corresponding LED.
4.2 Exiting diagnostics mode
→ To exit the diagnostics cycle, switch the appliance off, then on, and then off again.

4.3 PHASES OF THE DIAGNOSTIC CYCLE
Irrespective of the type of PCB and the configuration of the programme selector it is possible, after entering
diagnostic mode, turning the programme selector clockwise or pushing the buttons P1 or P2 (INPUT
version), to perform diagnostics on the operation of the various components and to read the alarms.
All the alarms are enabled during the diagnostic cycle.
Operating Function
Selector position Components actioned LCD
conditions checked
INPUT All symbols are
- All the LEDs and symbols
Operation of activated in
light in sequence.
sequence, the
1 - When a button is pressed, Always activated the user backlight lights
the corresponding LED or interface up and then
symbol light.
switches off.
INPUT
Door locked
Water ducted
Water level below Displays the
- Door interlock through
2 anti-flooding level
washing
water level in
- Wash solenoid
Maximum time 5 tub
compartment
minutes
INPUT
Door locked Water ducted
Water level below through pre- Displays the
- Door interlock
3 - Pre-wash solenoid
anti-flooding level wash water level in
Maximum time 5 compartment tub
minutes (bleach)
INPUT
Door locked
Water ducted
- Door interlock Water level below Displays the
through
4 - Pre-wash and wash anti-flooding level
conditioner
water level in
solenoids Maximum time 5 tub
compartment
minutes
INPUT
Door locked Water ducted
Water level below through Displays the
- Door interlock
5 - Bleach/stains solenoids
anti-flooding level conditioner/stai water level in
Maximum time 5 ns tub
minutes compartments
INPUT - Door interlock Door locked

- Wash solenoid if the level Water level above
of water in the tub does the heater Heating Wash water
6 Maximum time 10 Recirculation temperature
not cover the heater
- Heating element minutes or up to
- Recirculation pump 90°C (*)
- Door interlock
INPUT - Wash solenoid if the level
of water in the tub does Displays the
Door locked
not cover the heater Check for leaks drum speed
7 - Motor (55 rpm clockwise,
Water level above
from the tub (the real value
the heater
55 rpm counter- divided by ten)
clockwise, 250 rpm
impulse)
INPUT Drain and spin;
- Door interlock
Door locked control of Displays the
- Drain pump
Water level lower congruence in drum speed
8 - Motor up to 650 rpm then
than anti-boiling closure of level (the real value
at maximum spin speed
level for spinning pressure divided by ten)
(**)
switches
INPUT - Door interlock
- Drain pump Door locked
- Motor fan Water level lower Displays the
9 - Condensation solenoid than anti-boiling
Drying
air temperature
valve level
- Drying heating element

INPUT
- Reading/Cancellation of the
10 last alarm
----- ----
(*) In most cases, this time is sufficient to check the heating. However, the time can be increased by
repeating the phase without draining the water: pass for a moment to a different phase of the diagnostic
cycle and then back to the heating control phase (if the temperature is higher than 80°C, heating does
not take place).
(**) The check at the maximum speed occurs without control of the FUCS and no clothes have to be
inserted inside the appliance.

5 ALARMS
5.1 Displaying the alarms to the user
The alarms displayed to the user are listed below:
ª Door open
ª Drain difficulty (dirty filter)
ª Water fill difficulty (closet tap)
AEG Version
The alarms are represented through the flashing of the yellow LED, which is above
the START-PAUSE button, and can be solved directly by the end user;
Other versions
The alarms are represented through the flashing of the red LED, which is inside
the START-PAUSE button its shape depends on the styling) and can be solved
directly by the user;
The alarm listed below:
ª EF0 – Water leakage (Aqua Control System)

for its solution it is necessary the intervention of the Service.
While for the alarm:
ª EH0 – Voltage or frequency out of nominal values

It is necessary to wait that the voltage and/or the frequency of the electric line reset the nominal
conditions.
The alarms are enabled during the execution of the washing programme, with the exception of alarms
associated with configuration and the power supply (voltage/frequency), which are also displayed during the
programme selection phase.
The door can normally be opened (except where specified) when an alarm condition has occurred on
condition that:
• The level of the water in the tub is below a certain level

• Water temperature lower than 55°C
• Motor stopped
Certain alarm conditions require that a drain phase be performed before the door can be opened for safety
reasons:
• Cooling water fill if the temperature is higher than 65°C

• Drain until the analogue pressure switch is on empty, during a max. 3-minute time.

5.2 Reading the alarm codes
It is possible to display the last three memorised alarms in the FLASH memory of the electronic board:
• Enter diagnostic mode (par. 4.1)
• Irrespective of the type of PCB and configuration:
turn the programme selector clockwise (version with knob) pushing button P1 (version INPUT)
to the tenth position.
• The last alarm is displayed.
• To display the previous alarms, press sequentially the left button of the START/PAUSE button (as
represented in figure).
Appliances with functionality EWM35xx
1 2
After having displayed the last alarm (position 10 of the selector).

To display the previous ones, press button TEMPERATURE (P1 or 1) or SPIN (P2 or 2).
• To return to the last alarm push button START/PAUSE.

5.2.1 Alarm displaying
AEG Version:
The alarm is displayed by a repeated flashing sequence of the LED placed above
the button START / PAUSE with yellow and red light (0,5 seconds on, 0,5
seconds off with a 2,5 second pause between the sequences).
• LED indicator START / PAUSE with yellow light → indicates the first digit of
the alarm code (family).
• LED indicator START / PAUS with red light → indicates the second digit of
the alarm code (internal number of the family).
These two LEDs are featured in all models.
Other versions:
The alarm is displayed by a repeated flashing sequence of the START / PAUSE
button with red and green light (0,5 seconds on, 0,5 seconds off with a 2,5
second pause between the sequences).
• LED indicator START / PAUSE with red light → indicates the first digit of the
alarm code (family)
• LED indicator START / PAUSE with green light → indicates the second digit
of the alarm code (internal number of the family)
These two LEDs are featured in all models.
Notes:
• The first letter of the alarm code “E” (Error) is not displayed, since this letter is common to all alarm
codes.
• The alarm code “families” are shown in hexadecimal; in other words:
→ A is represented by 10 flashes
→ B is represented by 11 flashes
→ ...
→ F is represented by 15 flashes
• Configuration errors are shown by the flashing of all the LEDs, placed inside or above the button
START/PAUSE.
5.2.2 Examples of alarm display

Example: Alarm E43 (problems with the door interlock Triac) will display the following:
• the sequence of four flashes of the START / PAUSE button with red light (version AEG LED yellow
light), indicates the first number E43;
• the sequence of three flashes of the START / PAUSE button with green light (version AEG LED red
light), indicates the second number E43;

Button/LED - START / PAUSE Button/LED - START / PAUSE
red/yellow light red/green light
On/Off On/Off
(Ver. AEG) Time (Ver. AEG) Time
ON/OFF Value ON/OFF Value
(Sec.) (Sec.)
0.5 0.5
1 1
0.5 0.5
0.5 0.5
2 2
0.5 0.5
0.5 0.5
3 3
0.5 0.5
0.5
4
0.5 2.5 Pause
1.5 Pause
5.2.3 Operation of alarms during diagnostics

All alarms are enabled during the components diagnostic phase.

5.3 Rapid reading of alarm codes
The last three alarm codes can be displayed even if the programme selector is not in the tenth position
(diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing
programme):
→ Press and hold down START/PAUSE and the nearest option button (as to enter the
DIAGNOSTICS), for at least two seconds: the LEDs initially switch off, and then display the flashing
sequence indicating the last alarm.
→ To display the previous alarms press the left button of the START/PAUSE button sequentially.
→ To return to the last alarm, press the START/PAUSE button.
→ The alarm sequence continues as long as the two buttons are held down.
→ The alarm reading system is as described in paragraph 5.2.
→ While the alarms are displayed, the appliance continues to perform the cycle or, if in the programme
selection phase, maintains the previously-selected options in memory.
5.4 Cancelling the last alarm
It is good practice to cancel the last alarm:

• after reading the alarm code, to check whether the alarm re-occurs during diagnostics;
• after repairing the appliance, to check whether it re-occurs during testing.
EWM25xx
1. Select diagnostic mode.

2. Turn the selector (version with knob) or push button P2 (version INPUT) to the tenth
position (reading of alarm).
3. Press and hold down START/PAUSE and the nearest option button (as represented
in figure).
4. Hold down the buttons till the LEDs stop to flash (at least 5 seconds).
EWM35xx
1. Select diagnostic mode, turn the selector to the tenth position.

2. Press the buttons simultaneously (as represented in figure).
3. Hold down the buttons till the LCD display shows “Deleted memories” (at least 5
seconds).
N.B. With this operation all the memorised alarms are deleted.

5.5 TABLE OF ALARMS
Alarm Possible fault Action/machine status Reset Alarm Page
E00 No alarm ---------------- ---------------- ---------------- ----------
Tap closed or water pressure too low; Drain tube improperly
E11 Difficulties in water fill for washing positioned; Water fill solenoid valve is faulty; Leaks from water circuit Cycle is paused with door locked. START/RESET 24
on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty.
Tap closed or water pressure too low; Drain tube improperly
E12 Difficulties in water fill for drying positioned; Water fill solenoid valve is faulty; Leaks from water circuit Cycle is paused with door locked. START/RESET 26
on pressure switch; Pressure switch faulty; Wiring faulty; PCB faulty.
Drain hose incorrectly positioned; mains pressure insufficient; water
E13 Water leakage fill solenoid faulty; leakage/blockage of pressure switch hydraulic Cycle is paused with door locked. START/RESET 28
circuit; pressure switch faulty.
Drain tube kinked/clogged/improperly positioned; Drain filter
E21 Difficulties in draining for washing clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; Cycle is paused (after 2 attempts). START/RESET 30-32
PCB faulty.
E22 Difficulties in draining for drying clogged/dirty; Drain pump faulty; Pressure switch faulty; Wiring faulty; Cycle is paused. START/RESET 34-36
PCB faulty.
Safety drain cycle - Cycle stops with
E23 Drain pump triac faulty Drain pump faulty; Wiring faulty; PCB faulty.
door unlocked.
RESET 38-39
Fault in “sensing” circuit of drain
Safety drain cycle - Cycle stops with
E24 pump triac (wrong input signal to PCB faulty.
door unlocked.
RESET 40
microprocessor)
Electronic pressure switch circuit
E31 faulty (frequency of pressure switch Electronic pressure switch; Wiring; PCB faulty. Cycle blocked with door closed. RESET 40
signal out of limits)
Incorrect calibration of electronic
pressure switch
clogged/dirty; Drain pump faulty;
E32 (The electronic pressure switch
Leaks from water circuit on pressure switch; Pressure switch;
Cycle is paused. START/RESET 41
generates a signal with instable
Wiring faulty; PCB faulty.
frequency during the drain phase)
Cycle blocked. Safety drain cycle. Drain
Water fill solenoid faulty; Leaks from water circuit on pressure switch;
E35 Water overflow
pressure switch faulty; wiring faulty; PCB faulty.
pump always in operation (5 minutes RESET 42
on, 5 minutes off etc.).
Pressure chamber blocked
ON/OFF
E38 (water level does not vary for at least Motor drive belt broken; Hydraulic circuit pressure switch clogged. Heating phase skipped.
RESET
43
30 sec. during drum rotation
Heating elem. relay sensing faulty
E3A (input signal to microprocessor PCB faulty. Cycle blocked with door closed. RESET 43
always 0V or 5V)
E41 Door open (after 15 sec.) Door interlock faulty; wiring faulty; PCB faulty. Cycle paused. START/RESET 44-46

E42 Problems of door closure Door interlock faulty; wiring faulty; PCB faulty. Cycle paused. START/RESET 48-50
E43 Interlock power supply triac faulty Door interlock faulty; wiring faulty; PCB faulty. (Safety drain cycle) Cycle blocked. ON/OFF RESET 52-53
Door interlock sensing circuit triac
E44 faulty
PCB faulty. (Safety drain cycle) Cycle blocked. ON/OFF RESET 54
Door interlock sensing circuit triac
E45 faulty (wrong input signal to PCB faulty. (Safety drain cycle) Cycle blocked. ON/OFF RESET 55
microprocessor)
No signal from motor tachometric Cycle blocked, door locked (after 5
E52 generator
Motor faulty; wiring faulty; PCB faulty.
attempts).
RESET 56-58
Inverter is drawing too much current Cycle blocked, door locked (after 5
E57 Motor-Inverter wiring faulty; Inverter board faulty, Motor faulty. RESET 60
(>15A) attempts).
Inverter is drawing too much current Motor abnormal operation (overloaded); Motor-Inverter wiring faulty; Cycle blocked, door locked (after 5
E58 attempts).
RESET 62
(>4,5A) Motor faulty; Inverter board faulty.
No signal from tachometric Cycle blocked, door locked (after 5
E59 generator for three seconds
Motor-Inverter wiring faulty; Inverter board faulty, Motor faulty.
attempts).
RESET 64
Overheating caused by continuous operation or ambient conditions Cycle blocked, door locked (after 5
Overheating for heat dissipator for
E5A Inverter
(let appliance cool down); Inverter board faulty. NTC open (on the attempts). RESET 66
Inverter board).
Cycle blocked, door locked (after 5
E5H Input voltage is lower than 175V Wiring faulty; Inverter board faulty.
attempts).
RESET 67
Input voltage is too high (measure the masters voltage); Inverter Cycle blocked, door locked (after 5
E5C Input voltage is too high
board faulty. attempts).
RESET 68
Data transfer error between Inverter
E5d and main board
Line interference; Wiring faulty; Main board or Inverter faulty. ---------------- RESET 69
Wrong communication between Main board-Inverter wiring faulty; Inverter board faulty; Main board
E5E main board and Inverter faulty.
Cycle blocked (after 5 attempts). ON/OFF 70
Inverter board does not start the Cycle blocked, door locked (after 5
E5F motor
Wiring faulty; Inverter board faulty; Main board faulty.
attempts).
RESET 70
E61 Insufficient heating during washing NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty. The heating phase is skipped. START/RESET 71
Overheating during washing
Safety drain cycle – Cycle stopped with
E62 (temperature higher than 88°C for a NTC sensor faulty; heating element faulty; wiring faulty; PCB faulty.
door open.
RESET 72-73
time higher than 5 min.)
Heating element power relay faulty
E66 (incongruence between sensing and PCB faulty.
door open.
RESET 74-75
relay)
Current dispersion to earth (value of
E68 mains voltage different from main Current dispersion between between heating element and earth. Cycle blocked with door open. RESET 76-77
value)
Wiring faulty; Heating element for washing interrupted (thermofuse
E69 Heating element interrupted
open).
---------------- START/RESET 78-79
Washing NTC sensor faulty (short-

E71 circuited or open)
Wiring faulty; Washing NTC sensor faulty; PCB faulty. The heating phase is skipped. START/RESET 80

Drying condenser NTC sensor faulty
Wiring faulty; Drying NTC sensor (condenser) badly positioned or
E72 (voltage value out of limits, sensor
faulty; WD board faulty.
The drying heating phase is skipped. START/RESET 81
short-circuited or open)
Drying duct NTC sensor faulty
Wiring faulty; Drying NTC sensor (duct) badly positioned or faulty;
E73 (voltage value out of limits, sensor
WD board faulty.
The drying heating phase is skipped. START/RESET 82
short-circuited or open)
Washing NTC sensor badly Wiring faulty; Washing NTC sensor badly positioned; NTC sensor
E74 positioned faulty; PCB faulty.
The heating phase is skipped. START/RESET 83
E82 Error in selector reset position PCB faulty (Wrong configuration data). ---------------- RESET 84
E83 Error in selector reading PCB faulty (Wrong configuration data. Cycle cancelled. START/RESET 84
Communication error between PCB Wiring faulty; Control/display board faulty:
E91 and display board PCB faulty.
---------------- RESET 85
Communication incongruence
Wrong control/display board;
E92 between main PCB- display board
Wrong PCB (do not correspond to the model).
Cycle interrupted. OFF/ON 85
(versions not compatible)
E93 Incorrect configuration of appliance PCB faulty; (Incorrect configuration data). Cycle interrupted. OFF/ON 85
Incorrect configuration of washing
E94 cycle
PCB faulty; (Incorrect configuration data). Cycle interrupted. OFF/ON 85
Communication error between
E95 microprocessor and EEPROM
PCB faulty. Cycle interrupted. RESET 85
Incongruence between programme
E97 selector and cycle configuration
Faulty PCB (Wrong configuration data). Cycle interrupted. RESET 85
Communication error between main
E98 board - Inverter
Incompatibility between main board and Inverter. Cycle interrupted. OFF/ON 86
Communication error between OFF/ON

E9H microprocessor and FLASH memory
Display board. ----------------
RESET
87
OFF/ON
E9C Machine configuration error Display board. ----------------
RESET
87
OFF/ON
E9d Clock faulty Display board. ----------------
RESET
87
Communication error between PCB
E9F and remote devices
Wiring between PCB and Inverter faulty; PCB faulty; Inverter faulty. Cycle interrupted. OFF/ON 88
ON/OFF
EA1 Drum positioning (DSP) faulty Motor belt broken; Wiring faulty; PCB faulty; DSP sensor faulty. Positioning phase skipped.
RESET
89
Motor belt broken; Wiring faulty; Drum cover open. Motor faulty; PCB ON/OFF
EA6 DSP door opening faulty
faulty.
Cycle paused.
RESET
90
Cycle blocked with door closed.

Solenoid valve blocked with
EC1 flowmeter working
Wiring faulty; Solenoid valve faulty/blocked, PCB faulty. Drain pump always works (5 min., then RESET 95
it stops for 5 min. ecc.).
Problems with Weight sensor (no
EC3 signal or out of limits)
Wiring faulty; Weight sensor faulty; PCB faulty. ---------------- START/RESET 96

Data communication error between Wiring faulty between PCB and WD board; WD board faulty; PCB
Ed1 WD board and PCB faulty.
Cycle interrupted. OFF/ON 97
Wiring faulty between WD board and thermostats; thermostats faulty;
Ed2 Drying heating element relay 1 faulty
WD board faulty, PCB faulty.
Cycle blocked with door open. RESET 98
Wiring faulty between WD board and thermostats; thermostats faulty;
Ed3 Drying heating element relay 2 faulty
WD board faulty, PCB faulty.
Cycle blocked with door open. RESET 101
Relay which commutates power
Ed4 between washing heating element Wiring faulty; WD board faulty; PCB faulty. Cycle blocked with door open. RESET 102
and drying (in the WD board)
No communication between PCB Wiring faulty between PCB and programme display board; PCB
Ed6 and display board (INPUT) faulty.
---------------- OFF/ON 104
Drain filter blocked Drain tube blocked/kinked/too high; Warning displayed at the end of cycle
EF1 (drain phase too long) Drain filter dirty/blocked. (specific LED).
START/RESET 94
Excessive detergent dosing Excessive detergent dosing; drain tube kinked/blocked; Warning displayed after 5 attempts or
EF2 (excessive foam during draining) Drain filter dirty/blocked. by the specific LED.
RESET 94
EF3 Aqua control intervention Water leaks onto base frame; water control system defective. Water drain. ON/OFF RESET 94
Water fill pressure low, no signal of
EF4 flowmeter and solenoid valve open
Tap closed; water fill pressure low. ---------------- RESET 94
EF5 Unbalanced load Final spin phases skipped. ---------------- RESET 94
No action to be performed, if continues
EF6 Reset ----------------
replace the PCB.
---------------- 94
Frequency power of appliance out of

EH1 limits
Power supply problems (incorrect / disturbance); PCB faulty. Wait for frequency nominal conditions. OFF/ON 92
EH2 Voltage too high Power supply problems (incorrect / disturbance); PCB faulty. Wait for frequency nominal conditions. OFF/ON 92
EH3 Voltage too low Power supply problems (incorrect / disturbance); PCB faulty. Wait for frequency nominal conditions. OFF/ON 92
Incongruence between safety relay
EHE (in the PCB) and the safety Wiring faulty; PCB faulty.
door open.
RESET 93
“sensing” circuit
Safety “sensing” circuit faulty (input Safety drain cycle – Cycle stopped with
EHF voltage to microprocessor wrong)
PCB faulty.
door open.
RESET 93

5.6 Notes concerning certain alarm codes
Configuration alarms E93: If this alarm is generated (when the appliance is switched on),
operation of the appliance is blocked, the LEDs placed above or inside the START/PAUSE
button start to flash displaying the complete codification (family plus alarm), the display shows
the alarm code on condition that the configuration part of the display is ok.
The diagnostic procedure cannot be accessed; the only option is to switch the appliance OFF.
Configuration alarm E94: all LEDs placed above or inside the START/PAUSE button start to
flash displaying the complete codification (family plus alarm) and the code is displayed.
It is not possible to enter the diagnostics or to use the mode “rapid displaying of the alarm”.
Alarms EH1(Eb1)-EH2(Eb2)-EH3(Eb3): In the event of problems with the mains power supply,
the appliance remains in alarm mode until the mains frequency or voltage are restored to the
correct value or the appliance is switched off (programme selector on “0”). The family of alarm “b
or H” only is displayed if the problem occurs during the normal operation of the appliance, while
the family plus the alarm are displayed if the problem occurs at the switching on, through the
flashing of the LEDs placed above or inside the START/PAUSE button. At the same time the code
is represented also in the display.
It is not possible to enter the diagnostics or to use the mode “rapid displaying of the alarm”: the
complete alarm can be read only when the abnormal situation has terminated.
Alarms E51- E52: During the diagnostic test, all the alarms are displayed. Normally, when the
programme selector is turned from one test phase to another, the appliance exits the alarm condition
and performs the phase selected. This does not take place in the case of alarms E51 (power triac on
motor short-circuited) and E52 (no signal from the tachometric generator on the motor): in these cases,
the only option to exit the alarm condition is to switch the appliance OFF by turning the selector to
position “0” (reset) or pushing the ON/OFF button (INPUT styling).
03-2009 SOI/DT-mdm FCPD-dp Quality-fz 20/118

6 THE DIAGNOSTIC PROGRAMME CANNOT BE ACCESSED
6.1.1 All LEDs on the circuit are board switched off
Replace or repair the power cable, check the

Are the power cable and connection OK? No →
connector.
Yes ↓
Does the suppressor function correctly? No → Replace the suppressor.
Yes ↓
Is the wiring from the suppressor to the circuit
No → Replace or repair the wiring.
board (connectors U3.1-U3.2) OK?
Yes ↓
Does the programme selector function
No → Replace or repair the knob or knob spindle.
correctly?
Yes ↓
Replace the circuit board and perform the
diagnostic programme.
Scheda Circuit board

Elettronica
U3-2
U3-1
6.1.2 Some of the LEDs of the circuit board light
Do the keys move without hindrance in the

Solve the mechanical problems
housings in the control panel and correctly No →
(control panel / keys / spindles).
action the corresponding buttons?
Yes ↓
Replace the circuit board and perform the
diagnostic programme.
If there are traces of burning on the

circuit board, refer to pages 119-120

7 TROUBLESHOOTING ACCORDING TO ALARM CODES
E11: Difficulty in filling water during washing phase
E11 Maximum water fill time for each pressure switch level E11
(this time is reset to zero each time the level is reached)
Tests to be performed:
NO Access the diagnostic cycle and duct water through all the compartments (phases 2,3,4,5)
Is water ducted through all the compartments?
YES
Is the drain hose positioned NO Position the drain circuit correctly and restart the
correctly so as not to create the diagnostic cycle to check for further alarms.
siphon effect? (fig.1)
YES
NO
Is the hydraulic circuit efficient Repair the hydraulic circuit and restart the
(leaks)? diagnostic cycle to check for further alarms.
YES
Is the hydraulic circuit of the NO Repair the hydraulic circuit of the pressure
pressure switch efficient switch and restart the diagnostic cycle to check
(leaks/blockage)? Fig. 2 for further alarms.
YES
Replace the circuit board and restart the diagnostic cycle to check for further alarms.
NO Check that the tap is open, that the mains

Do any or all the solenoids fail to function? water pressure is sufficient and that the hoses
are correctly connected and not kinked.
YES
Is the ohmic resistance of the solenoid about 3.5 NO
÷4.5 KΩ? (Measure directly on the solenoid Replace the solenoid and restart the diagnostic
valve without wiring) -see fig. 3- cycle to check for further alarms.
YES
Re-attach the connector and measure about 3.5 NO
÷4.5 KΩ on the solenoid wiring connector Replace or repair the wiring and restart the
(circuit board side (fig.4): diagnostic cycle to check for further alarms.
across J9-3 and J9-1 (wash),
across J9.4 and J9.6 (prewash),
across J8-3 and J8-1 (bleach).
Is the solenoid valve wiring OK?
YES
Replace the circuit board and restart the

diagnostic cycle to check for further alarms.
If there are traces of burning on the circuit

board, refer to pages 119-120

E11
Fig. 1
3500÷4500 Ω
Fig.2
Circuit board
3500÷4500 Ω
3500÷4500 Ω
3500÷4500 Ω
J11
J10
J13
J18
J16
J12
J4
J5
J9
J8
Fig.3
J1
J2
J3
J3
U3
U3
Fig.4

E12: Difficulty in filling water during drying phase
E12 To check if the condensation valve is working, machine measures the increasing water level E12
at the beginning of the drying phase. (Alarm appears after 10 min. of filling without reaching
the level).
Start the diagnostic cycle and

perform the phase 9 drying.
YES
Is a small quantity of water going Are the tap and hoses letting NO Open the tap / position the
NO
through the hose that connects the the water coming in? (tap hoses and restart the
condenser to the detergent open, hoses connected and diagnostic cycle to check for
compartment? (see fig. 27)- not kinked). further alarms.
YES
YES
Restart the diagnostic cycle to Is the Ohm value of the valve NO Replace the valve and
check for further alarms. about restart the diagnostic cycle
3,5÷4,5 kΩ? (Measure to check for further alarms.
directly on the solenoid valve
without cable). – (see fig.
26)-
YES
Replace the electronic board Reconnect the connector and Replace/reset wiring and
NO
and restart the diagnostic SI measure about 3,5÷4,5 KΩ restart the diagnostic cycle
cycle to check for further on the valve wiring connector to check for further alarms.
alarms. on the PCB side: across J8-3
and J8-1. Is the solenoid
valve wiring ok?

E12
3500÷4000 Ω
3500÷4500
Scheda
Elettronica
3500÷4500 Ω
Fig.26
Fig. 26 Fig. 27
Little hose which connects the

condenser to the detergent

E13: Water leakage
E13 Overall maximum water fill time exceeded (the sum of all the water fills between one drain E13
phase and the next, to avoid exceeding the maximum volume).
Warning!!!!!
This alarm could appear during a normal washing cycle with towels.
Access the diagnostic cycle and duct water through all the compartment (phases 2,3,4,5)
NO
Is water ducted through all the compartments?
YES
Is the drain hose positioned NO Position the drain circuit correctly and restart the
correctly so as not to create the diagnostic cycle to check for further alarms.
siphon effect? (fig.1)
YES
Is the hydraulic circuit efficient NO Repair the hydraulic circuit and restart the
(leaks)? diagnostic cycle to check for further alarms.
YES
Is the hydraulic circuit of the NO Repair the hydraulic circuit of the pressure
pressure switch efficient switch and restart the diagnostic cycle to check
(leaks/blockage)? (fig.2) for further alarms.
YES
NO Check that the tap is open, that the mains

Do any or all the solenoids fail to function? water pressure is sufficient and that the hoses
are correctly connected and not kinked.
YES
Is the ohmic resistance of the solenoid about NO

3.5÷4.5 KΩ? (Measure directly on the solenoid Replace the solenoid and restart the diagnostic
valve without wiring) -see fig.3)- cycle to check for further alarms.
YES
Re-attach the connector and measure about 3.5
–4.5 KΩ on the solenoid wiring connector NO Replace or repair the wiring and restart the
(circuit board side) see fig. 4-: diagnostic cycle to check for further alarms.
across J9-3 and J9-1 (wash)
across J9-4 J9-6 (prewash),
across J8-3 and J8-1 (bleach).
Is the solenoid valve wiring OK?
YES



E13
Fig. 1
3500÷4500 Ω
Fig.2
Circuit board
3500÷4500 Ω
3500÷4500 Ω
3500÷4500 Ω
Fig.3
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4 If there are traces of burning on the

circuit board, refer to page 119-120

E21 E21: Difficulty in draining E21
Maximum drain time exceeded (measured for each phase of the cycle)
NO
Clean the filter and restart the diagnostic cycle
Is the drain filter clean? to check for further alarms.
YES
Is the drain system OK? (drain hose and NO
Disconnect and check the drain system.
domestic hydraulic circuit)-fig.1
YES
Does the drain Is the ohmic Is the ohmic

pump function? (in resistance of the resistance of the Replace the pump
the diagnostic cycle, NO pump about NO pump about and restart the
NO
select phase 2 fill and 155÷200Ω? 155÷200Ω? diagnostic cycle to
phase 8 drain) (noise (measure directly on (measure directly on check for further
from the pump) the connector on the the pump) alarms.
circuit board side -see fig.5-
across J4-1 and J4-
YES 2) -fig. 4-
YES
YES
Check and if necessary replace the wiring and
restart the diagnostic cycle to check for further
alarms.
Is the pump
NO Replace the circuit board and restart the
impeller jammed or
broken? diagnostic cycle to check for further alarms.
YESI
Clean or replace the drain pump and restart the diagnostic cycle to check
for further alarms.
Is the hydraulic circuit of the pressure switch NO Repair the hydraulic circuit of the pressure
efficient? (i.e. not obstructed) switch and restart the diagnostic cycle to check
for further alarms.
YES
Replace the pressure switch and restart the



E21
Fig. 1
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
Circuit board
155÷200Ω
fig. 5
155÷200Ω

E21 E21: Difficulty in draining (with Aqua Control device) E21
Maximum drain time exceeded (measured for each phase of the cycle)
NO
YES
Is the drain system OK? (drain hose and NO
Disconnect and check the drain system.
domestic hydraulic circuit)-fig.1
YES

the diagnostic cycle, NO pump about NO pump about and restart the
NO
select phase 2 fill and 155÷200Ω? 155÷200Ω? diagnostic cycle to
phase 8 drain) (noise (measure directly on (measure directly on check for further
from the pump) the connector on the the pump) alarms.
circuit board side -see fig.5-
across J4-2 and U3-
YES 1) -fig. 4-
YES
YES
alarms.
Is the pump
impeller jammed or
YES
for further alarms.
Is the hydraulic circuit of the pressure switch NO Repair the hydraulic circuit of the pressure
efficient? (i.e. not obstructed) switch and restart the diagnostic cycle to check
for further alarms.
YES



E21 (with Aqua Control device)
Fig. 1
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
fig. 5
Circuit
board
155÷200Ω
155÷200Ω

E22 E22: Difficulty in draining water during drying phase E22
Is the condenser clean? NO Clean the condenser and

-(see fig.24)- restart the diagnostic cycle to
check for further alarms.
YES
NO
YES
Is the drain system OK? (Drain hose and NO
domestic hydraulic circuit)-(fig.1) Disconnect and check the drain system.
YES

NO
the diagnostic cycle, NO pump about pump about 155- NO and restart the
select phase 2 fill and 155÷200Ω? 200Ω? (measure diagnostic cycle to
phase 8 drain) (noise (Measure directly on directly on the check for further
from the pump). the connector on the pump) alarms.
circuit board side -(see fig.5)-
across J4-1 and J4-
YES 2) –(see fig. 4)- YES
YES Check / replace the wiring and restart the
Is the pump
impeller jammed or
YES
for further alarms.
NO Repair the hydraulic circuit of the pressure

Is the hydraulic circuit of the pressure switch switch and restart the diagnostic cycle to check
efficient? (i.e. not obstructed) for further alarms.
YES



E22
Fig. 1
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
fig. 5
155÷200Ω
155÷20
Fig. 24
Condenser

E22: Difficulty in draining water during drying phase (with Aqua
E22 E22
Control device)
Is the condenser clean? NO Clean the condenser and

-(see fig.24)- restart the diagnostic cycle to
YES
NO
YES
Is the drain system OK? (Drain hose and NO
domestic hydraulic circuit)-(fig.1) Disconnect and check the drain system.
YES

NO
the diagnostic cycle, NO pump about pump about 155- NO and restart the
select phase 2 fill and 155÷200Ω? 200Ω? (measure diagnostic cycle to
phase 8 drain) (noise (Measure directly on directly on the check for further
from the pump). the connector on the pump) alarms.
circuit board side -(see fig.5)-
across J4-2 and U3-
1) –(see fig. 4)- YES
YES
YES Check / replace the wiring and restart the
Is the pump
impeller jammed or
YES
for further alarms.
NO Repair the hydraulic circuit of the pressure

Is the hydraulic circuit of the pressure switch switch and restart the diagnostic cycle to check
efficient? (i.e. not obstructed) for further alarms.
YES



E22 (with Aqua Control device)
Fig. 1
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
fig. 5
155÷200Ω
155÷20
Fig. 24
Condenser

E23 E23: Malfunction of the component (triac) that controls the drain pump E23
Is the resistance of the pump Is the resistance of the pump

about 150-200 Ω? (Measure NO about 150-200 Ω? NO Replace the pump and restart
across connectors J4-1 and (Measure directly on the the diagnostic cycle to check
J4-2 on circuit board side – pump) – (see fig.5)- for further alarms.
(fig.4)-
YES
YES
Check and if necessary replace the wiring and restart the
Measure across connectors J4-1 / J4-2 and the NO Replace the main circuit board and restart the
structure of the appliance - fig.6 - diagnostic cycle to check for further alarms.
Is there any current leakage?
YES

alarms.
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
Fig.4 U3

circuit board, refer to pages 119-120 ∞Ω
Circuit
board
fig. 6
155÷200Ω
155÷200Ω
fig. 5

E23: Malfunction of the component (triac) that controls the drain pump
E23 E23
(with Aqua Control device)
Is the resistance of the pump Is the resistance of the pump
about 150-200 Ω? (Measure NO about 150-200 Ω? NO Replace the pump and restart
across connectors J4-2 and (Measure directly on the the diagnostic cycle to check
U3-1 on circuit board side pump) –(see fig.5)– for further alarms.
–(fig.4)–
YES
YES
Check and if necessary replace the wiring and restart the
Measure across connectors J4-2 / U3-1 and the NO

structure of the appliance - fig.6 - Replace the main circuit board and restart the
Is there any current leakage? diagnostic cycle to check for further alarms.
SI
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
Check and if necessary
replace the wiring and restart
J1
J2
the diagnostic cycle to check
for further alarms.
J3
U3
Fig.4

∞Ω
fig. 6
Circuit
board
155÷200Ω
155÷200Ω
fig. 5

E24: «Sensing» circuit of the component (triac) that controls the drain
E24 E24
pump faulty

E31: The analogic pressure switch is giving to the main board

E31 E31
a signal outside the range
Measure a close circuit across J10-1, J10-2,
J10-3 and the connector on analogic pressure NO Reconnect and/or replace the cable and restart the
switch (they are 3 independent connections see diagnostic cycle to check for further alarms.
fig. 7.
Is the cable between main board and analogic
pressure switch OK and connected correctly on
both sides?
YES
Replace the analogic pressure switch and

alarms. Does the appliance display the alarm
code again?
YES
Replace the main circuit board and restart the

fig. 7
Circuit
board
0Ω
If there are burn marks on
electronic board, see pages
119-120

E32: The analogic pressure switch is giving an error during the
E32 calibration phase E32
(At the beginning of each cycle the appliance drain to empty the tub
and create a 0 level to verify the calibration of the analogic pressure switch)
Drain the water from the tub. Clean/change the hoses and/or air trap
Are pressure switch hose and air trap system and repeat completely the
system free? (You can disconnect the diagnostic cycle to check for further
hose and blow in it to check if the NO
alarms.
system is free) (fig. 2 and 8)
YES
Set the drain circuit.

Select a washing Restart the
Check the draining system (filter, NO cycle. After few YES diagnostic cycle
drain pump, drain hose). Is the minutes did the and to check for
machine draining correctly? machine fill with further alarms.
water and the motor
YES is turning?
NO
` Select a washing cycle. After few NO Replace the

minutes did the machine fill with water analogic pressure
and the motor is turning? switch and run
again the
diagnostic cycle to
YES check for further
alarms.
Run again the diagnostic cycle to


fig. 8
Fig.2

E35: Water level too high
E35 The electronic board measures a water level from analogic pressure switch E35
higher then 300 mm for more then 15 seconds.
Empty the machine. Clean/change the hoses and/or air trap

Are pressure switch hose and air trap system and repeat completely the
system free? (You can disconnect the NO diagnostic cycle to check for further
hose and blow in it to check if the system alarms.
is free) -see fig. 2 and 8-
YES
Get inside Is the cable Reconnect

Is the machine diagnostic cycle between main and/or replace
filling water when at step 8. After board and the cable and do
main switch is door lock is the analogic pressure the diagnostic
turned OFF? NO machine also NO switch connected NO cycle completely
filling water? correctly on both again to check
sides? for further
alarms.
YES YES YES
Replace the inlet Replace the main Replace the

valves and board and repeat analogic
repeat completely the pressure switch
completely the diagnostic cycle and run the
diagnostic cycle to check for diagnostic cycle
to check for further alarms. to check for
further alarms. further alarms.

fig. 8
Fig.2

E38: Pressure chamber blocked
E38 The analogic pressure switch is not able to measure any variation of the water level for at E38
least 30-sec. during drum movement.
Start the diagnostic Empty the machine. Clean the air trap
cycle and set the Verify the air trap system and/or the
phase 6. system and the pressure switch
Is the motor turning NO pressure switch NO hose and run again
and the drum not hose. Is the system the diagnostic cycle.
moving? free?
-(see fig.2)-
YES
YES
Change/refit the
drive belt and run
again the diagnostic Replace the
cycle to check for analogic pressure
further alarms. switch and run again
the diagnostic cycle
to check for further
alarms.
Fig.2
E3A E3A: Problems with “Sensing” circuit of the heating element relay E3A
Replace the circuit board and run the diagnostic cycle again to check for further alarms.

E41 E41: Door open (3-contact device) E41
Maximum time exceeded (PTC = 15 seconds)
Close the door correctly and
fig. 9 NO
z Is the door restart the diagnostic cycle to
correctly closed? check for further alarms.
YES
The door interlock is Continues at page 46.

YES traditional with NO Instantaneous door interlock
3 connections as with 4 connections as
represented in (fig 9)? represented in (fig.28)
Detach the connectors and

effect measurement on the Replace the door
To check the wiring (with the door
component interlock and
open), measure the following
(fig. 9): NO restart the
wiring connectors: NO
- across connectors 3 and 5 diagnostic cycle
-between wires J1-3 and J1-1, the
the circuit must not be open to check for
circuit must NOT be open
(the resistive value should further alarms.
(Measure the resistive value of the
PTC). be measurable).
- between wires J1-1 and J1-2, the - across connectors 4 and 5,
circuit must be OPEN. the circuit must be open (the
Is the system ok? numbers are printed on the
component).
Is the door safety interlock
is OK?
YES YES
Measure the continuity Replace the

between the connector J1 wiring and restart
(PCB) and the door interlock NO the diagnostic
connector. cycle to check for
Is the wiring OK? further alarms.
YES
Replace the circuit board and

restart the diagnostic cycle to
Is the door locking device securely NO

anchored to the latch? Replace the door latch or the
door.
YES
NO Replace the circuit board and

Replace the door locking device.
Does the appliance function
correctly?
YES
Restart the diagnostic cycle to circuit board, refer to pages 119-120
E41 (3-contact device)
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
fig. 9
Circuit
board ∞Ω
nΩ
nΩ
∞Ω


E41 E41: Door open (4-contact device) E41
Maximum time exceeded (5 pulses for instantaneous)
Instantaneous door interlock with fig. 28

4 connections.
- fig 28 -
YES
To check the wiring (with the door Detach the connectors and
open), measure the following measure on the component:
wiring connectors (fig.4): - across connectors 3 and 4
- between J1-1 and J1-3, the the circuit must NOT be
circuit must NOT be open open (measure the resistive
(Measure the resistive value of the value of PTC)
PTC). - across connectors 2 and 4 Replace the door
- between J1-1 and J1-4, the the circuit must NOT be interlock and
circuit must be OPEN (Measure NO open (measure the resistive NO restart the
the resistive value of the PTC). value of PTC). diagnostic cycle
- between J1-1 and J1-2, the - across connectors 4 and 5 to check for
circuit must be OPEN. the circuit must be OPEN further alarms.
Is the system OK? (the numbers are printed on
the component).
YES Is the door safety interlock
is OK?
(fig. 28)
YES
Measure the continuity across Replace the

connector J1 (PCB) and the wiring and restart
door interlock connector. NO the diagnostic
Is the wiring OK? cycle to check for
further alarms.
YES

Check for mechanical coupling

between the door interlock and the NO Replace the door natch/the
door natch. Is the system OK? door.
SI
Replace the door interlock. Replace the circuit board and

NO restart the diagnostic cycle to
Is the machine working correctly?
YES
Restart the diagnostic cycle to If there are traces of burning on the

check for further alarms. circuit board, refer to pages 119-120

J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
fig. 28
Circuit board
∞Ω
nΩ
nΩ
nΩ
nΩ
∞Ω
Door safety
interlock
(Istantaneous)


E42 E42: Problems with door aperture (3-contact device) E42
Maximum time exceeded (255 seconds)
Close the door correctly and
fig. 9 NO restart the diagnostic cycle to
Is the door
correctly closed? check for further alarms.
YES
The door interlock is Continues at page 50.

YES traditional with NO Instantaneous door interlock
3 connections as with 4 connections as
represented in (fig 9)? represented in (fig.28)
Detach the connectors and

effect measurement on the Replace the door
To check the wiring (with the door component interlock and
open), measure the following (fig. 9):
NO restart the
wiring connectors: NO - across connectors 3 and 5 diagnostic cycle
-between wires J1-3 and J1-1, the the circuit must not be open to check for
circuit must NOT be open (the resistive value should further alarms.
(measure the resistive value of the be measurable).
PTC). - across connectors 4 and 5,
- between wires J1-3 and J1-2, the the circuit must be open (the
circuit must be OPEN. numbers are printed on the
Is the system OK? component).
Is the door safety interlock
is OK?
YES
YES

further alarms.
YES

Check for mechanical coupling NO

between the door interlock and the Replace the door natch/the
YES
Replace the door interlock. NO Replace the circuit board and

Is the machine working correctly? restart the diagnostic cycle to
YES

check for further alarms. circuit board, refer to pages 119-120

J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
fig. 9
Scheda
Elettronica ∞Ω
nΩ
nΩ
∞Ω


E42 E42: Problems with door aperture (4- contact device) E42
Maximum time exceeded (5 pulses for instantaneous)
Instantaneous door interlock fig. 28

device with 4 Connections.
- fig 28 -
YES
To check the wiring (with the door Detach the connectors of

open), measure the following the door interlock and
wiring connectors (fig. 4): measure on the component:
- between wires J1-3 and J1-1, the - across connectors 3 and 4
circuit must NOT be open the circuit must NOT be
(Measure the resistive value of the open (Measure the resistive
PTC). value of the PTC). Replace the door
- between wires J1-1 and J1-4, the - across connectors 2 and 4 interlock and
circuit must NOT be open NO the circuit must NOT be NO restart the
(Measure the resistive value of the open (Measure the resistive diagnostic cycle
PTC). value of the PTC). to check for
- between wires J1-1 and J1-2, the - across connectors 4 and 5 further alarms.
circuit must must be OPEN. the circuit must be OPEN
the component).
OK? (fig. 28)
YES

further alarms.
YES

Check for mechanical coupling

between the door interlock and the NO
Replace the door natch/the
YES
Replace the door interlock. Replace the circuit board and

Is the machine working correctly? restart the diagnostic cycle to
YES

check for further alarms. circuit board, refer to page 119-120

J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
fig. 28
Circuit board
∞Ω
nΩ
nΩ
nΩ
nΩ
∞Ω
Door safety
interlock
(Istantaneous)


E43: Problems with the component (triac) which actions the door
E43 E43
interlock (3-contact device)
To check the wiring, (with the door Detach the connectors and Replace the door
open), measure the following measure on the component interlock and
wiring connectors (fig. 4): NO (fig. 9): NO restart the
-between wires J1-3 and J1-1, the - across connectors 3 and 5 diagnostic cycle
circuit must NOT be open the circuit must NOT be to check for
(measure the resistive value of the open (the resistive value further alarms.
PTC). should be measurable).
- between wires J1-1 and J1-2, the - across connectors 4 and 5,
circuit must be OPEN. the circuit must be OPEN
the component).
OK?
YES
Replace the circuit board and restart
the diagnostic cycle to check for
further alarms. Measure the continuity across Replace the
NO
door interlock connector. the diagnostic
further alarms.
YES

Circuit
board
∞Ω
fig. 9
nΩ
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
nΩ
∞Ω
J1
J2
J3
U3
Fig.4

E43: Problems with the component (triac) which actions the door
E43 E43
interlock (4-contact device)
Tests to be performed: Detach the connectors of the

To check the wiring, (with the door door interlock and measure Replace the door
open), measure the following on the component (fig. 28): interlock and
NO - across connectors 3 and 4 NO restart the
wiring connectors (fig.4):
- between J1-1 and J1-3, the the circuit must NOT be open diagnostic cycle
circuit must NOT be open (Measure the resistive value to check for
(measure the resistive value of the of the PTC). further alarms.
PTC). - across connectors 2 and 4
- between J1-1 and J1-4 the circuit the circuit must NOT be open
must NOT be open (measure the (Measure the resistive value
resistive value of the PTC). of the PTC).
- between J1-1 and J1-2, the - across connectors 4 and 5
circuit must be OPEN. the circuit must be OPEN
the component).
OK?
Replace the circuit board and restart YES
further alarms. Measure the continuity across Replace the
connector J1 (PCB) and the NO wiring and restart
door interlock connector. the diagnostic
Is the wriring OK? cycle to check for
further alarms.
YES
If there are traces of burning on the Replace the circuit board and
circuit board, refer to pages 119-120 restart the diagnostic cycle to
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
∞Ω
Fig.4
Circuit
Scheda
board
Elettronica
nΩ
Door safety
interlock nΩ
(Istantaneous) fig. 28
nΩ
nΩ
∞Ω

E44 E44: Door closure «sensing» circuit faulty E44


E45: Problems with the «sensing» circuit of the triac that actions the
E45 E45
door interlock


E52: No signal from the motor tachometric generator (first part)
E52 Cycle blocked after 5 attempts during the cycle or immediately if detected at the start or during E52
diagnostics.
Perform phase 7
of the diagnostic cycle
(the drum rotates at 55 rpm NO
The motor does not rotate at all.
clockwise 55 rpm anti- - see page 58-
clockwise with pulse at 250
rpm). Does the motor rotate
correctly?
YES
Detach the
connector from the
Measure across the
motor and measure Replace the
terminals of the wiring
NO (Ω) the coil of the NO motor or the
connector
tachometric tachometric
J2-3 and J2-4.
generator generator and
Are the values (Ω) of the
-see fig.11- restart the
tachometric generator
Is the value diagnostic cycle
correct?
correct? to check for
(refer to page 59
(refer to page 59 further alarms.
- Step 4, phase “A” ).
Step 4 - phase “A”).
YES
YES
Check/replace the wiring and restart the

Measure across the same Check for the Replace the

terminals of the wiring positioning of the motor/
NO NO tachometric
connector tachometric
(J2-3 and J2-4) and the generator. generator and
structure of the appliance. Is it correct? restart the
Is there any current leakage? - see fig.12) - diagnostic cycle
- see fig.36)- to check for
YES further alarms.
YES
Replace the motor circuit board and restart the

Detach the connector from

motor and measure across NO
terminals and motor shield. – Check/replace the wiring and restart the
(see fig.10)- diagnostic cycle to check for further alarms.
YES
Replace the motor and restart

the diagnostic cycle to check
for further alarms. If there are traces of burning on the

E52
fig. 12 fig. 35
J2
J6
fig. 36
J1
J1
J6 Scheda
∞Ω Controllo Motore
J2
XXXΩ

fig. 10
fig. 11

E52: No signal from the motor tachometric generator (second part)
E52 Cycle blocked after 5 attempts during the cycle or immediately if detected at the start or during E52
diagnostics.
The motor does not rotate at all
To check the wiring, measure (Ω) across Check the motor Replace the motor
the following terminals of the circuit board NO as described on NO and restart the
connector (fig.35) and compare with the page 59. diagnostic cycle to
correct values check for further
(see page 59: step 4 – motor Is the motor OK? alarms.
parameters)
- across J2-6 and J2-7, the value must YES
be as in 4 - B (stator)
- across J2-5 and J2-6, if present, the
value must be as in step 4 - C (stator) Check/replace the wiring and restart the
- across J2-5 and J2-7, the value must diagnostic cycle to check for further alarms.
be as in step 4-D (stator).
Are these values correct?
YES fig. 35
J2
Replace the motor circuit board and
restart the diagnostic cycle to check J6
for further alarms.
J1
fig. 11
J1
J6
Motor circuit board
J2

Procedure for checking the Inverter motors
1) Check the connector blocks (wiring) S = stator

and check for detached or bent T = tachometric generator
terminals.
2) Check for traces, residue or deposits

of water or detergent on the motor and
identify the source.
3) Check for windings or other parts that

may be grounded or poorly insulated.
Use a tester with a minimum scale of
40 MΩ: between each terminal and the
casing, this should read ∞ (fig. 10).
4) Check each winding against the values

shown in the table below (fig. 11).
MOTORS
TERMINALS ON
ACC
MOTOR TERMINAL CHECKS: C.E.SET. ECM
(SOLE)
BLOCK
Winding of tachometric
A 4-5 generator
108÷133 169÷207 85÷98
B 1-2 Stator winding 5.0÷5.8 5.0÷5.8 5.0÷5.8
C 2-3 Stator winding 5.0÷5.8 5.0÷5.8 5.0÷5.8
D 3-1 Stator winding 5.0÷5.8 5.0÷5.8 5.0÷5.8
fig. 10 fig. 11


E57 E57: The current requested by the Inverter board is higher than 16A E57
Abnormal power absorption by the motor
Measure between the terminals of wiring NO Replace the motor circuit board and
connector J2-5, J2-6, J2-7 and the restart the diagnostic cycle to check for
structure of the appliance. Is there any further alarms.
current leakage?- (see fig. 36) -
YES
Detach the connector from the motor and NO Check/replace the wiring and restart the
measure across the terminals and the diagnostic cycle to check for further
motor shield.-(se fig. 10) - alarms.
YES
Replace the motor and restart the

diagnostic cycle to check for further
alarms.

E57
fig. 10
fig. 35
J2
J6
J1
fig. 36
J1
J6
Motor circuit board
∞Ω
J2


E58 E58: The current requested by the Inverter board is higher than 6A E58
Abnormal power absorption by the motor
Has the washing cycle been carried out YES

Reduce the cloth load inside the drum and
with a too heavy cloth load? restart the diagnostic cycle to check for
further alarms.
NO
Check if the drum rotates freely without Check if the attrition is caused by the motor
YES
being blocked (fig.38) or by the bearings of the tub
(see fig.37). (fig.39). Replace the faulty part. Restart
Is the drum turning with difficulty? the diagnostic cycle to check for further
alarms.
NO
Measure across all terminals of the wiring Replace the motor circuit board and restart
NO
connector J2-5, J2-6, J2-7 and the the diagnostic cycle to check for further
structure of the appliance. Is there any alarms.
current leakage?- (see fig. 36) -
YES
Detach the connector from the motor and NO Check/replace the wiring and restart the
measure between the terminals and the diagnostic cycle to check for further
motor shield. (see fig. 10) - alarms.
YES

alarms.
fig. 35
J2
J6
J1


E58
fig. 37 fig. 39
fig. 38
fig. 36
fig. 10
J1
J6
Motor circuit board
∞Ω
J2

E59 E59: No signal from the tachometric generator E59
The absence of the signal must last at least 3 seconds
Measure across the Detach the connector from the

motor and measure (Ω) the coil Replace the
terminals of the wiring
of the tachometric generator, NO motor and the
connector J2-3 and J2-4, NO
(Step 4, phase “A” page 59) tachometric
(Step 4, phase “A” page 59).
-(see fig.11)- generator and
Are the values of the
Is the value correct? restart the
tachometric generator (Ω)
diagnostic cycle
correct?
YES to check for
YES further alarms.
Check/replace the wiring and restart the diagnostic

cycle to check for further alarms.
Measure across the same Check the position Replace the

terminals of the wiring connector of the tachometric NO motor/generator
NO
(J2-3 and J2-4) and the structure generator. and restart the
of the appliance. Is the value diagnostic cycle
Is there any current leakage? correct? to check for
-(see fig.36)- - (see fig.12) - further alarms.
YES
YES
Replace the motor circuit board and restart the

Detach the connector from the

motor and measure across the NO Check/replace the wiring and restart the
terminals and the motor shield. diagnostic cycle to check for further alarms.
–(see fig.10)-
YES

alarms.


E59 fig. 12
fig. 35
J2
J6
fig. 11
J1
fig. 10
fig. 36
J1
J6
Motor circuit board
∞Ω
J2

E5A E5A: Overheating of the Inverter dissipator E5A
The dissipator exceeds the temperature of 88°C
Have continuous washing cycles been

performed or has the washing cycle been YES Perform some pauses between the cycles
performed with an excessive cloth load? or reduce the cloth load inside the drum.
NO
Check if the drum rotates freely without YES Check if the attrition is caused by the motor
being blocked. (fig.38) or by the bearings of the tub
(see fig.37). (fig.39). Replace the faulty part. Restart
Is the drum rotating with difficulty? the diagnostic cycle to check for further
alarms.
NO

restart the diagnostic cycle to check for
further alarms.
fig. 35
J2
fig. 37
J6
J1
fig. 38 fig. 39

E5H: The power supply of the Inverter board is too low
E5H (lower than 175V) E5H
The voltage must remain under 175V for at least 5 seconds
Are the connectors J3 (main board) and NO Reset the connectors and restart the
J1 (motor circuit board) correctly inserted? diagnostic cycle to check for further
alarms.
YES
Measure the continuity between

NO Replace the wiring and restart the
connectors J3-1, J3-2 (main board) and
J1-1, J1-2 (motor circuit board).
alarms.
Is the wiring ok?
YES
Replace the motor circuit board and Replace the main board and restart the
restart the diagnostic cycle to check for NO
further alarms. alarms.
Is the appliance working?
Circuit
board
0Ω
Motor circuit board


E5C: The power supply of the Inverter board is too high
E5C (higher than 430V) E5C
The voltage must remain above 430V for at least 5 seconds
Measure the mains voltage and check if it Wait until the voltage of the electric line
is included in the nominal values. NO resets the nominal conditions and restart
The mains voltage is correct? the diagnostic cycle to check for further
alarms.
YES

further alarms.

E5d E5d: Data transfer error between Inverter board and main board E5d
The failed transfer must last at least 2sec.
Are the connectors J18 (main board) and NO

J6 (motor circuit board) correctly Reset the connectors and restart the
inserted? diagnostic cycle to check for further
alarms.
YES
Measure the continuity between the

NO Replace the wiring and restart the
connector J18-1, J18-5 (main board)
and connector J6-1, J6-5 (motor circuit diagnostic cycle to check for further
board). alarms.
Is the wiring ok?
YES
Replace the motor circuit board and NO Replace the main board and restart the
further alarms.
alarms.
Is the appliance working?
Circuit
board
0Ω
Motor circuit board

E5E E5E: Wrong communication between Inverter board and main board E5E
Communication protocol between the two boards not aligned
Replace the motor circuit board and restart the diagnostic cycle to check for further alarms.
E5F E5F: The Inverter board does not start the motor E5F
Replace the motor circuit board and restart the diagnostic cycle to check for further alarms.

E61: Insufficient heating during washing
E61 Maximum heating time exceeded E61
Â SOMETIMES THE ALARM CAN BE CAUSED
BY THE POWER VOLTAGE TOO LOW!
Measure the value of the Detach the connector and

NTC sensor across contacts measure the value directly Replace the NTC
J9-9 and J9-8 of the circuit NO on the NTC sensor. NO temperature sensor and
board connector. Is the value correct? restart the diagnostic
Is the value correct? - see fig. 14 - cycle to check for further
(between 5.7 and 6.3 KΩ at (between 5.7and 6.3 KΩ at alarms.
20°C) 20°C)
SI SI
Replace the circuit board Check/replace the wiring

and restart the diagnostic and restart the diagnostic
cycle to check for further cycle to check for further
alarms. alarms.
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
Circuit
5.7 ÷ 6.3KΩ board If there are traces of burning on the
(20°C)
fig. 14
Temperature probe
5.7 ÷ 6.3KΩ
(20°C)
Heating element

E62 E62: Overheating during washing (version WM) E62
The temperature of the NTC sensor exceeds 88°C for more than 5 minutes.
Start the diagnostic cycle Detach the connector and Replace the heating
and fill with water up to the NO measure across the heating NO element and restart the
level of the door to ensure element and the ground diagnostic cycle to check
that the heating element is contact. for further alarms.
completely dipped into. - see fig. 15 -
Measure between wiring Is the circuit open?
connector J2-2 and the
structure of the appliance - YES
see fig 6 -
Is the circuit
YESopen?
Check/replace the wiring and restart the diagnostic cycle to check
for further alarms.
Measure the NTC sensor Detach the connector and

across terminals J9-9 and measure directly on the Replace the NTC sensor
NO NO
J9-8 of the circuit board NTC sensor. and restart the diagnostic
connector. - see fig. 14 - cycle to check for further
Is the value correct? Is the value correct? alarms.
(between 5.7 and 6.3 KΩ at (between 5.7 and 6.3 KΩ at
20°C) 20°C)
YES
YES
fig. 6
Replace the circuit board
and restart the diagnostic Check/replace the wiring
cycle to check for further and restart the diagnostic
alarms. cycle to check for further
alarms.
fig. 14
Circuit
board
5.7 ÷ 6.3KΩ
(20°C) fig. 15
∞Ω
∞Ω
Temperature probe
5.7 ÷ 6.3KΩ
(20°C)
∞Ω If there are traces of burning on the


E62 E62: Overheating during washing (version WD) E62
The temperature of the NTC sensor exceeds 88°C for more than 5 minutes.
Start the diagnostic cycle and Detach the connector and Replace the heating
fill with water up to the level of NO measure across the heating NO element and restart the
the door to ensure that the element and the ground diagnostic cycle to check
heating element is completely contact. for further alarms.
dipped into. Measure between - see fig. 15 -
wiring connector J2-2 and the Is the circuit open?
structure of the appliance -
see fig 6 - YES
Is the circuit open?
Check/replace the wiring and restart the diagnostic cycle to check
YES for further alarms.
Measure the NTC sensor Detach the connector and

across terminals J9-9 and measure directly on the
J9-8 of the circuit board NO NTC sensor. NO Replace the NTC sensor
connector. - see fig. 14 - and restart the diagnostic
Is the value correct? Is the value correct? cycle to check for further
(between 5.7 and 6.3 KΩ at (between 5.7 and 6.3 KΩ at alarms.
20°C)
YES
YES
fig. 6
Replace the WD boardand Check/replace the wiring
restart the diagnostic cycle and restart the diagnostic
to check for further alarms. cycle to check for further
alarms.
fig. 15

fig. 14
Circuit
5.7 ÷ 6.3KΩ
(20°C) board
∞Ω ∞Ω
WD
Temperature probe board
Temperature probe
5.7 ÷ 6.3KΩ
(20°C)5.7 ÷ 6.3KΩ ∞Ω
(20°C)
∞Ω
∞Ω

E66: The contacts of the heating element power relay are
E66 E66
always closed (version WM)
Measure across connector J2-1/J2-2 on the NO Replace the circuit board and restart the
circuit board and the structure of the appliance. diagnostic cycle to check for further
(Fig. 6) Is there any current leakage? alarms.
YES
Detach the connector and measure across the NO Replace the heating element and restart
heating element and the ground contact. - fig. the diagnostic cycle to check for further
15 - Is the circuit open? alarms.
YES
Check/replace the wiring and restart the If there are traces of burning on the
diagnostic cycle to check for further alarms. circuit board, refer to page 119-120
fig. 6
J16 J11 J10 J9 J8 J7 J5

J2 J1
U3
Fig.4
fig. 15
Circuit
board
∞Ω
∞Ω
∞Ω

E66: The contacts of the heating element power relay are
E66 E66
always closed (version WD)
Measure across connector J6-1/J62-2 on the NO Replace the WD board and restart the
WD board and the structure of the appliance. diagnostic cycle to check for further
(Fig. 6) Is there any current leakage? alarms.
YES
NO Replace the heating element and restart

Detach the connector and measure across the
heating element and the ground contact. – (fig. the diagnostic cycle to check for further
15)- Is the circuit open? alarms.
YES
J4 J6 J5


circuit board, refer to pages 119-120 fig. 29 J1 J7 J8
fig. 15 fig. 6
∞Ω
WD
board
∞Ω
∞Ω

E68 E68: Washing heating element leaks current (version WM) E68
Start the diagnostic cycle Detach the connector and Start phase 8 of the
and fill with water up to the NO measure across the heating NO diagnostic cycle, drain water
level of the door to ensure element and the ground from tub. Replace the
that the heating element is contact. heating element and restart
completely dipped into. - see fig. 15 - the diagnostic cycle to
Measure between wiring Is the circuit open? check for further alarms.
connector J2-1/J2-2 and the
structure of the appliance YES
-see fig.6-
YES

and restart the diagnostic and restart the diagnostic If there are traces of burning on the
cycle to check for further cycle to check for further circuit board, refer to pages 119-120
alarms. alarms.
fig. 6
Circuit
board
∞Ω
∞Ω
∞Ω
fig. 15
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4

E68 E68: Washing heating element interrupted (version WD) E68
Start the diagnostic cycle Detach the connector and Start phase 8 of the
and fill with water up to the NO measure across the heating NO diagnostic cycle, drain water
level of the door to ensure element and the ground from tub. Replace the
that the heating element is contact. heating element and restart
completely dipped into. - see fig. 15 - the diagnostic cycle to
Measure between wiring Is the circuit open? check for further alarms.
connector J6-1/J6-2 and the
structure of the appliance
-see fig.6- YES
YES

and restart the diagnostic and restart the diagnostic
alarms. alarms.
fig. 15 fig. 6
∞Ω Scheda
WD
∞Ω
∞Ω
J4 J6 J5

fig. 29 circuit board, refer to pages 119-120
J1 J7 J8
E69 E69: Washing heating element interrupted (version WM) E69
Measure the heating Measure the ohmic value Replace the heating
element value (Ω) across directly on the terminals of NO element and restart the
terminals J2-2 ÷ J2-1of the NO the heating element (detach diagnostic cycle to check
wiring connector. the connectors) for further alarms.
-see fig.4- -see fig 13-
Is the value correct? Is the value correct?
(26÷28Ω for 230V/1950W, (26÷28Ω for 230V/1950W,
28÷31 for 240V/1950W) 28÷31 for 240V/1950W)
YES YES
Replace the circuit board Check/replace the wiring and

and restart the diagnostic restart the diagnostic cycle to
cycle to check for further check for further alarms.
alarms.
Circuit
board
Fig.13
26÷28Ω 230V 1950W
28÷31Ω 240V 1950W
26÷28Ω 230V 1950W

28÷31Ω 240V 1950W
J16 J11 J10 J9 J8 J7 J5

J2 J1
U3
Fig.4 If there are traces of burning on the


E69 E69: Washing heating element interrupted (version WD) E69
Measure the heating Measure the ohmic value Replace the heating
element value (Ω) across directly on the terminals of NO element and restart the
NO the heating element (detach diagnostic cycle to check
terminals J6-2 ÷ J6-1 of the
wiring connector. the connectors) for further alarms.
-see fig.4- -see fig 13-
Is the value correct? Is the value correct?
(26÷28Ω for 230V/1950W, (26÷28Ω for 230V/1950W,
28÷31 for 240V/1950W) 28÷31 for 240V/1950W)
YES YES
Replace the WD board and Controllare/sostituire il J4 J6 J5

restart the diagnostic cycle cablaggio e riavviare il ciclo
to check for further alarms. diagnostico per verificare
ulteriori possibili allarmi.
fig. 29 J1 J7 J8
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
Fig.13
J3
U3
Fig.4
Scheda
WD
26÷28Ω 230V 1950W
28÷31Ω 240V 1950W
26÷28Ω 230V 1950W

28÷31Ω 240V 1950W


E71 E71: NTC washing sensor faulty E71
Voltage not within limits (short-circuited or open)
Perform phase 6 of the diagnostic Detach the connector Start phase 8 of the
cycle and wait until the fill ends. Switch and measure the NTC diagnostic cycle,
NO NO
the appliance off and measure the sensor directly. drain water from the
value of the NTC sensor across - see fig. 14 - tub. Replace the NTC
contacts J9-8 and J9-9 dof the wiring Is the value correct? sensor and restart the
connector (5.7÷6.3 KΩ at 20°C). diagnostic cycle to
-see fig. 4-. check for further
Is the value correct? alarms.
YES
(between 5.7÷6.3 KΩ at 20°C)
YES Controllare/sostituire il cablaggio e riavviare il ciclo

diagnostico per verificare ulteriori possibili allarmi.
Measure across terminals J9-9, J9-8 of

NO
the connector and the structure of the Replace the circuit board and restart the diagnostic
appliance – see fig. 6 - cycle to check for further alarms.
YES
Detach the connector and measure

NO
directly across the terminals of the NTC
sensor and the structure of the appliance
(there must be water in the tub).
Is there any leakage?
YES
Start phase 8 of the diagnostic cycle, drain circuit board, refer to pages 119-120
water from the tub. Replace the NTC sensor
and restart the diagnostic cycle to check for
further alarms.
∞Ω
fig. 6
Circuit
5.7 ÷ 6.3KΩ board
(20°C)
fig. 14
∞Ω
Temperature probe
5.7 ÷ 6.3KΩ
(20°C)
Heating element

E72 E72: Drying NTC sensor on condenser faulty E72
Ohm value of the NTC out of limits
Measure the value of the NTC Detach the connector Replace the NTC
sensor across contacts J7-3 and NO and measure the NTC NO sensor and restart the
J7-4 of the WD board connector. sensor directly. diagnostic cycle to
- see fig. 32 - Is the value correct? check for further
Is the value correct? - see fig.33 - alarms.
(between 5.7 and 6.3 KΩ at
20°C) YES
YES
Measure across terminals J7-3,
J7-4 of the connector and the
structure of the appliance – see NO Replace the WD board and restart the diagnostic
fig. 6 - cycle to check for further alarms.
YES J4 J6 J5
Check/replace the wiring and

fig. 29 J1 J7 J8
fig. 6
WD
board
fig. 32
∞Ω
If there are traces of burning on

the circuit board, refer to pages
fig. 33
Fig.33 119-120
E73 E73: NTC sensor on drying duct faulty E73
Ohm value of the NTC out of limits
Measure the value of the NTC Detach the connector Replace the NTC
sensor across contacts J7-1 and NO and measure the NTC NO sensor and restart the
J7-2 of the WD board sensor directly. diagnostic cycle to
connector.- (see fig. 30) - Is the value correct? check for further alarms.
Is the value correct? - (see fig.31) -
(between 4.7 and 5.3 KΩ at
20°C) YES
YES Check/replace the wiring and restart the diagnostic

Measure across terminals J7-1,
J7-2 of the connector and the NO Replace the WD board and restart the diagnostic cycle to
structure of the appliance – see check for further alarms.
fig. 6 - Is there any current
leakage?
YES J4 J6 J5
Check/replace the wiring and

fig. 29 J1 J7 J8
fig. 6
WD
board
fig. 30
∞Ω
If there are traces of burning on

the circuit board, refer to pages
fig. 31 119-120
E74 E74: NTC sensor wrongly positioned E74
Is the sensor correctly positioned in its NO Position the sensor again into its seat
seat? and restart the diagnostic cycle to check
-see fig.17- for further alarms.
YES
Measure the value of the NTC sensor Detach the connector Replace the
(5.7÷6.3KΩ at 20°C) across contacts J9- NO and measure directly sensor and restart
NO
8 and J9-9 of the wiring connector (fig. the NTC sensor. the diagnostic
4). Is the value correct? Is the value correct? cycle to check for
(between 5.7 and 6.3 KΩ at 20°C) - (see fig.14) - further alarms.
YES
YES
Perform phase 6 of the diagnostic cycle
and wait until the fill ends. Remain in this
phase for five minutes. Switch the !!ATTENTION!!
appliance off and measure the value of NO
the NTC sensor across contacts J9-8 and DRAIN WATER FROM TUB BECAUSE
J9-9 of the wiring connector (fig. 4). IT IS BOILING
Is the value lower than 5 KΩ?
Replace the heating element/the sensor
YES and restart the diagnostic cycle to check
for further alarms.
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
alarms.
∞Ω
J1
J2
J3
U3
Fig.4
fig. 14
Circuit
5.7 ÷ 6.3KΩ board
(20°C)
∞Ω
Temperature probe
5.7 ÷ 6.3KΩ
(20°C)
Heating element
Fig.17

E82: Error in reading the RESET/OFF position of the programme
E82 selector E82
Reading of position “0” of the selector when the appliance is switched on, or configuration
error
NO Switch the appliance on and NO Restart the diagnostic
Switch the appliance OFF
turn the programme selector (in cycle to check for
(selector position “0”).
the versions with knob), further alarms.
Do any LEDs light?
push the programe buttons
(INPUT version)
to every position: wait at least
YES 10 seconds before passing to
the next one.
Does alarm E82 reappear?
YES

and restart the diagnostic Replace the circuit board and
cycle to check for further restart the diagnostic cycle to
alarms. check for further alarms.
E83 E83: Error in reading the programme selector code E83

Code for the position of the selector not included in configuration data or configuration error
NO Restart the diagnostic

Switch the appliance on and
turn the programme selector cycle to check for further
to every position. Wait 10 alarms.
seconds at each position
before passing to the next
one. Does alarm E83
reappear?
YES

and restart the diagnostic
cycle to check for further
alarms.


E91 E91: Communication error between user interface and main board E91
Incongruence of configuration values at the switching on of the appliance
Possible configuration error

E92 E92: Protocol incongruence E92


E93 E93: Appliance configuration error E93


E94 E94: Washing cycle configuration error E94


E95 E95: Communication failed between EEprom and Microprocessor E95
E97: Incongruence between version of the control selector and

E97 configuration data E97
Incongruence between configuration data of the programmes and those of the selector


E98 E98: Communication error between main board and Inverter board E98
Incompatibility between main board and Inverter board
Possibile errata configurazione.

Replace the main board / Inverter board and restart the diagnostic cycle to check for further alarms.

E9H E9H: Communication error between microprocessor and Flash memory E9H
Replace the main board and restart the diagnostic cycle to check for further alarms.
E9C E9C: Appliance configuration error E9C
E9d E9d: Clock faulty E9d

E9F E9F: Communication error between main board and Inverter board E9F
Measure the continuity

between the connector NO Replace the wiring and
J18 (main board) and restart the diagnostic
J6 (Inverter board). cycle to check for
Is the wiring ok? further alarms.
YES
Replace the Inverter

board and restart the
diagnostic cycle to
check for further
alarms.
If the alarm appears again, replace the main board If there are traces of burning on the
and restart the diagnostic cycle to check for further circuit board, refer to pages 119-120
alarms.
Circuit
board
0Ω
Motor circuit board

EA1: Drum positioning system faulty (top-loaders)
EA1 No signal or discontinuous signal from the sensor for more than 10 seconds during actioning EA1
of the motor to position the drum
Is the belt ok? Is the pulley ok and the ferrite plate correctly NO Replace the belt/pulley and restart
positioned? the diagnostic cycle to check for
(fig. 20) further alarms.
YES
Remove the connector and measure directly on the

NO Replace the positioning sensor and
sensor:
- closed circuit when it is in the normal part of the pulley restart the diagnostic cycle to check
(fig.18) - open circuit when it is on the plate (fig.19). for further alarms.
Is the sensor ok?
YES
NO Check/replace the wiring and restart
Reconnect the connector on the sensor and measure the diagnostic cycle to check for
across J12-1 and J12-3 of the connector wiring: turning further alarms.
the drum, the circuit must open and close. Check between
the same contacts if there is current leakage.
Is the wiring ok?
YES
Start the diagnostic cycle (phase 9). If alarm EA1 appears circuit board, refer to pages 119-120
again, replace the circuit board and restart the diagnostic
fig. 18 fig. 19
fig. 20 0/∞Ω
Circuit
board
∞Ω
0/∞Ω

EA6: Drum flap faulty (top-loaders)
EA6 Cycle immediately blocked if a not correct tachometric signal is identified for at least 3 EA6
seconds
Open the door and Measure across the Detach the connector Replace the
manually check if terminals of the wiring from the motor and motor or the
NO NO NO
the drum turns connector J2-3 and J2- measure (Ω) the coil tachometric
easily. 4. of the tachometric generator and
Is the drum Are the values (Ω) of generator -see fig.11- restart the
blocked? the tachometric Is the value correct? diagnostic cycle
generator correct? (see page 59 to check for
(see page 59 - Step 4, phase “A” ). further alarms.
YES - Step 4, phase “A” ).
YES YES

Replace the drum flap
and restart the
diagnostic cycle to
Measure across the Check for the Replace the

same terminals of the NO positioning of the NO motor/ generator
wiring connector (J2-3 tachometric and restart the
and J2-4) and the generator. diagnostic cycle
structure of the Is it correct? to check further
appliance. - (see fig.12) - alarms.
- (see fig.6) - YES
YES
Replace the main circuit board and restart the


EA6
fig. 11 fig. 10
fig. 12 fig. 6
Circuit
board
XXXΩ Motor circuit board
∞Ω
∞Ω

EH1 EH1: Incorrect mains frequency EH1
The power supply frequency is not within the configured limits
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on “0”). Only the family of the alarm is displayed, and the diagnostic
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.
Is there interference in the power line, or is the NO

mains frequency outside the correct limits? diagnostic cycle to check for further alarms.
YES
Let repair the domestic power supply circuit.
EH2 EH2: Mains voltage too high EH2

Mains voltage higher than configured voltage (for more than 10 seconds)
Important!
Is there interference in the power line, or is the NO Replace the circuit board and restart the
mains voltage outside the correct limits? diagnostic cycle to check for further alarms.
YES
EH3 EH3: Mains voltage too low EH3

Mains voltage lower than configured voltage
Important!
Is there interference in the power line, or is the NO

mains voltage outside the correct limits? diagnostic cycle to check for further alarms.
YES


EHE: Incongruence between the safety relay (main board) and safety
EHE “sensing” circuit EHE
EHF EHF: Safety “sensing” circuit faulty EHF

Input voltage to microprocessor wrong

EF1 EF1: Drain hose blocked/throttled/too high; drain filter dirty/blocked EF1
It is a warning that appears only at the end of the cycle. The machine has detected long draining phases
during the cycle (Es. More then 20 seconds during draining after rinsing phase). Check/clean the drain
filter.
EF2: Overdosing of detergent; drain hose blocked/throttled; drain filter

EF2 EF2
dirty/blocked
Overdosing of detergent. The system has detected an over foaming during draining phases. Advice
Customer to use the right quantity of detergent and verify that drain filter and drain system are clean.
EF3 EF3: Intervention of Aqua Control device EF3
It warns about the presence of water at the bottom of the appliance. Check for any possible water leaks
and the correct positioning of the float of the Aqua Control device.
EF4 EF4: Low water fill pressure and solenoid open EF4
Flowmeter faulty – Wiring faulty
EF5 EF5: Load too unbalanced, skipping of spin phases EF5
It is a warning of load too unbalanced. During the spin phases the load is excessively unbalanced. Tell
the user to load more clothes in the drum and not single clothes.
EF6 EF6: Appliance reset EF6
No action to be carried out, if it does not disappear, replace the circuit board.

EC1 EC1: Water fill solenoids blocked EC1
The flowmeter detects water filling even if the solenoid is not controlled
Does the As soon as the Replace the main circuit

appliance fill in NO appliance is switched board and restart the
NO
water when the on does the solenoid diagnostic cycle to check for
main switch is off? start to fill water? further alarms.
YES YES
Open the drawer and check which

solenoid leaks and measure between Replace the main circuit
the wiring connector of the relative board and restart the
NO
solenoid and the appliance housing if diagnostic cycle to check for
there is any current leakage (fig.6 further alarms.
and tab. 1).
YES
Replace the wiring and restart the

Open the drawer diagnostic cycle to check for further
and check which alarms.
solenoid leaks and
replace it.
Restart the ∞Ω
diagnostic cycle to
check for further ∞Ω
alarms.
∞Ω
fig. 6
Main circuit
board
Tab. 1
Version WM
Across J8-1 and J8-3 bleach solenoid
Across J9-1 and J9-3 wash solenoid
Across J9-4 and J9-6 prewash solenoid
Version WD
Across J8-1 and J8-3 condensation solenoid
Across J9-1 and J9-3 wash solenoid If there are traces of burning on the
Across J9-4 and J9-6 prewash solenoid circuit board, refer to pages 119-120

EC3 EC3: Problem with the weight sensor EC3
Missing signal or out of the limits
Does the Probably a message of excessive load also with Replace the
appliance always drum completely empty appears on the display of wiring and restart
show a weight NO the appliance. Measure the continuity between the NO the diagnostic
value of 0kg? connector J13 (main board) and J1 (weight sensor cycle to check for
board). Is the wiring ok? further alarms.
YES YES
Replace the weight sensor

board and restart the diagnostic
alarms.
Measure across Detach the Replace the

the terminals of connector from the camper and
the wiring NO restart the
camper and
connector J2-1 NO diagnostic cycle
measure between
and J2-3 (weight the terminals 1 and to check for
sensor board) a 3 a value between further alarms.
value between 66÷70Ω. Is the
66÷70Ω. value correct?
Is the value
correct? YES
YES
Replace the wiring
and restart the
Replace the diagnostic cycle to
weight sensor check for further
board and restart alarms.
the diagnostic
cycle to check for Main circuit
further alarms. board
J2 J1
0Ω
Weight sensor board
Fig.4
66 ÷ 70Ω
66 ÷ 70Ω

ED1: Communication problems betweeen main circuit board and
Ed1 Ed1
WD board
Measure the continuity Replace the wiring and
between connector J16 restart the diagnostic
(main circuit board) and NO cycle to check for
J1 (WD board). further alarms.
Is the wiring OK?
YES
Replace the WD board

and restart the
diagnostic cycle to
check for further
alarms.
If the alarm appears again, replace

the main circuit board and restart
further alarms.
0Ω
Main circuit
Scheda board
WD


ED2 ED2: Drying heating element 1 faulty ED2
Check if the belt of the motor Fit the belt and reset the manually reset thermostat. To reset
fan is correctly fitted (fig. 21)- NO the thermostat push the red button (see fig. 23). Restart the
Is the bel OK? diagnostic cycle to check for further alarms.
YES
Check for possible clogging of Demount and clean the condenser, reset the manually reset
NO
the condenser (see fig. 24). Is thermostat. To reset the thermostat push the red button (see
the condenser OK? fig. 23). Restart the diagnostic cycle to check for further
alarms.
YES
Replace the motor fan, reset the manually reset thermostat.

To reset the thermostat push the red button (see fig. 23).
Restart the diagnostic cycle to check for further alarms.
NO
Perform phase 9 of the Measure the value of the Detach the connectors
diagnostic cycle and motor fan winding (Ω) and measure the
check that the motor fan NO across terminals J8-2 ÷ NO winding value (Ω)
starts to run after 15 sec. J8-1 of the wiring directly across motor
Does the motor fan connector (see fig. 22). fan terminals. Is the
function correctly? Is the value correct as value correct as
described in Tab. 3? described in Tab. 3?
YES YES
YES
Replace the WD board, Replace the wiring and

reset the manually reset reset the manually reset
thermostat. To reset the thermostat. To reset the
thermostat push the red thermostat push the red
button (see fig. 23). button (see fig. 23).
Continues at page 99 Restart the diagnostic Restart the diagnostic
alarms. alarms.


Ed2
Follows page 98
Detach the connectors

Measure if the automatically and measure the value of Replace the
reset thermostat is off (0Ω) 0Ω directly across the automatically reset
across terminals J5-2 ÷ J5-3 of terminals of the NO thermostat and restart
NO automatically reset
the wiring connector. the diagnostic cycle to
Is the value correct? thermostat. Is the value check further alarms.
correct?
YES
YES
Replace the wiring and

restart the diagnostic
cycle to check further
alarms.
Reset the manually reset Detach the connnectors Replace the manually
thermostat. To reset the and measure the value of reset thermostat and
thermostat push the red button NO 0Ω directly across the NO restart the diagnostic
(see fig. 23). Measure across terminals of the manually cycle to check for further
terminals J5-1 ÷ J8-3 and reset thermostat. alarms.
across J5-1 ÷ J8-4 of the wiring Is the value correct?
connector. In this way we will YES
check also the two branches of
the drying heating element. Is
the value correct as the one in Detach the connnectors Replace the heater unit
Tab. 2? and measure the value of and restart the
the two branches of the NO
diagnostic cycle to check
drying heating elements. for further alarms.
YES
Does it correspond to the
value in Tab. 2?
Are the values correct?
Replace the WD board and
restart the diagnostic cycle to YES
Replace the wiring and

restart the diagnostic
alarms.
Tab. 2
Drying heating element
Tab. 3
Branch A Motor fan
Across J5-1 and J8-3 measure a value
between: The value of winding heating element is
between:
51.5Ω ÷ 69Ω.
22Ω ÷ 30.5Ω
Branch B
Across J5-1 and J8-4 measure a value NOTE: The measurements must be
between: carried out with a room temperature of
51.5Ω ÷ 69Ω. 25°C.
NOTE: The measurements must be

carried out with a room temperature of If there are traces of burning on the
25°C. circuit board, refer to page 119-120

Ed2
Fig. 21 Fig. 23
Push the red button to reset

Belt well tense and inserted correctly the thermostat.
inside the pulleys.
Fig. 22 Fig. 24
Condenser
If there are traces of burning

on the circuit board, refer to
pages 119-120
WD
board

Ed3 Ed3: Drying heating element 2 faulty Ed3
Detach the connectors
Check across terminals and measure the value of Replace the drying
J5-1 ÷ J8-3 and J5-1 ÷ J8-4 the two branches of the heating element and
NO NO
of the connector wiring drying heating element. restart the diagnostic
(see fig. 25). Does it correspond to cycle to check for further
value described in alarms.
Is the value the one described in Tab. 2?
Tab. 2? Are the values correct?
YES YES
Replace the WD board and Replace the wiring and

restart the diagnostic cycle to restart the diagnostic
check for further alarms. cycle to check for further
alarms.
Tab. 2
Drying heating element
Fig. 25
Branch A
Across J5-1 and J8-3 the value must be
betweeen:
51.5Ω and 69Ω.
Branch B
Across J5-1 and J8-4 the value must be
between:
51.5Ω and 69Ω.
NOTE: The measurements must be carried

out with a room temperature of 25°C.

WD
board

Ed4 Ed4: Drying relays faulty Ed4
Measure across terminals J8-3, J8-4 of the Replace the WD board and restart the
connector and the structure of the YES
appliance.- see fig. 40. Is the circuit open? alarms.
NO
Detach the connectors A2 and B2,

YES Replace the wiring and restart the
measure directly on the terminals of the
heater and the earth contact. Is the circuit
alarms.
open?
NO
Detach the connectors A1 and B1, YES Replace the drying heater and restart
measure directly on the terminals of the the diagnostic cycle to check for further
heater and the earth contact. alarms.
NO
Detach the connector of the thermostat with YES Replace the thermostat with manual
manual reset, measure directly on the reset and restart the diagnostic cycle to
terminals of the thermostat and the earth check for further alarms.
contact. Is there any current leakage?
NO
Measure between the wiring terminals A1 YES Replace the wiring and restart the
and B1 (drying heater) and the structure of diagnostic cycle to check for further
the appliance.- see fig. 41 alarms.
NO
Replace the wiring and restart the

Detach the connector J5 (WD board) and YES
measure between j5-1 the structure of the
alarms.
appliance.- see fig. 42
NO
Measure between the terminals J8-, J8-2 of YES Replace the WD board and restart the
the wiring connector and the structure of diagnostic cycle to check for further
the appliance.- see fig. 40– alarms.
NO
Detach the connector of the fan motor and Replace the wiring and restart the
YES diagnostic cycle to check for further
measure directly between the terminals and
structure of the appliance. alarms.
NO
Replace the fan motor and restart the


Ed4
fig. 40
fig. 42 fig. 41
Scheda
WD
C2 C1
∞Ω
∞Ω
A1
∞Ω ∞Ω
∞Ω B1
A2
B2


ED6: Communication failure between main circuit board and Satellite
Ed6 Ed6
board (INPUT styling)
Measure the continuity between Fit / replace the wiring and restart
connector J16 (main circuit board) NO the diagnostic cycle to check for
and J1 (Satellite board further alarms.
fig. 34).
Is the wiring OK?
YES
Fig.34
Replace the electronic board

(main + satellite) and restart the
diagnostic cycle to check for J1
further alarms.
J2
J18
J16
J13
J12
J11
J10
J19
J8
J4
J5
J1
J2
J3
U3
Fig.4
Satellite
board
Main circuit board
0Ω

8 BASIC CIRCUIT DIAGRAM EWM35xx WITH AQUA CONTROL

8.1 Key to circuit diagram EWM35xx with Aqua Control
Electrical components on appliance Components on main board

1. Circuit board for LCD (TC1) DOOR_TY Door interlock Triac
2. LCD Module DRAIN_TY Drain pump Triac
3. Damper with weight sensor REC_TY Triac circulation pump
4. Circuit board for weight sensor K1 Heating element relay
5. Drum positioning sensor (DSP) ON/OFF Main switch (programme selector)
6. Flowmeter PWELW_TY Pre-wash solenoid Triac
7. Miscroswitch on door lock for drum light WELV_TY Wash solenoid Triac
8. Analogic pressure switch BEL_TY Bleach solenoid Triac
9. Washing NTC temperature sensor
10. Solenoid valve for prewash
11. Solenoid valve for wash
12. Solenoid valve for bleach
13. Drum light
14. Thermal cut-out (circulation pump)
15. Pump circulation
16. Motor control board (FCV)
17. Interference filter
18. Instantaneous door interlock
19. Heating element (with thermal fuses)
20. Thermal cut-out (drain pump)
21. Drain pump
22. Aqua control (water leaks device)
23. Three-phase motor (induction)
24. Tachometric generator (motor)
25. Stator (motor
26. Main circuit board

9 BASIC CIRCUIT DIAGRAM EWM35xx WITHOUT AQUA CONTROL

9.1 Key to circuit diagram EWM35xx without Aqua Control

1. Circuit board for LCD (TC1) DOOR_TY Door interlock Triac
2. LCD Module DRAIN_TY Drain pump Triac
3. Damper with weight sensor REC_TY Triac circulation pump
4. Flowmeter K1 Heating element relay
5. Analogic pressure switch ON/OFF Main switch (programme selector)
6. Washing NTC temperature sensor PWELW_TY Pre-wash solenoid Triac
7. Solenoid valve for prewash WELV_TY Wash solenoid Triac
8. Solenoid valve for wash BEL_TY Bleach solenoid Triac
13. Drain pump
16. Stator (motor)
20. Traditional door interlock
21. Washing heating element (with thermal fuses)

10 BASIC CIRCUIT DIAGRAM EWM25xx WITH AQUA CONTROL

10.1 Key to circuit diagram EWM25xx with Aqua Control

1. LCD Module DOOR_TY Door interlock Triac
2. Damper with weight sensor DRAIN_TY Drain pump Triac
3. Circuit board for weight sensor REC_TY Triac circulation pump
4. Drum positioning sensor (DSP) K1 Heating element relay
5. Flowmeter ON/OFF Main switch (programme selector)
6. Miscroswitch on door lock for drum light PWELW_TY Pre-wash solenoid Triac
7. Analogic pressure switch WELV_TY Wash solenoid Triac
8. Washing NTC temperature sensor BEL_TY Bleach solenoid Triac
9. Solenoid valve for prewash
10. Solenoid valve for wash
12. Drum light
20. Drain pump
21. Aqua control (water leaks device)
24. Stator (motor

11 BASIC CIRCUIT DIAGRAM EWM25xx WITHOUT AQUA CONTROL

11.1 Key to circuit diagram EWM25xx without Aqua Control

2. Damper with weight sensor DRAIN_TY Drain pump Triac
3. Flowmeter REC_TY Triac circulation pump
4. Analogic pressure switch K1 Heating element relay
5. Washing NTC temperature sensor ON/OFF Main switch (programme selector)
6. Solenoid valve for prewash PWELW_TY Pre-wash solenoid Triac
7. Solenoid valve for wash WELV_TY Wash solenoid Triac
8. Solenoid valve for bleach BEL_TY Bleach solenoid Triac
12. Drain pump
15. Stator (motor)
20. Washing heating element (with thermal fuses)

12 BASIC CIRCUIT DIAGRAM EWM25xx WD WITH AQUA CONTROL

12.1 Key to circuit diagram EWM25xx WD with Aqua Control

2. Flowmeter DRAIN_TY Drain pump Triac
3. Analogue pressure switch REC_TY Circulation pump Triac
4. NTC temperature sensor K1 WD board supply relay
3. Solenoid valve for prewash ON/OFF Main switch (programme selector)
4. Solenoid valve for wash PWELW_TY Pre-wash solenoid Triac
5. Condensation solenoid valve WELV_TY Wash solenoid Triac
6. Thermal cut-out (circulation pump) BEL_TY Condensation solenoid Triac
7. Pump circulation
10. Drain pump
11. Aqua Control (water leaks device)
12. Tachometric generator (motor
13. Stator (motor)
14. Induction motor
19. Humidity temperature sensor
20. Drying temperature sensor
21. Fan motor
22. Drying heaters
23. Thermostat with manual reset
24. Thermostat with automatic reset
26. WD circuit board

13 BASIC CIRCUIT DIAGRAM EWM25xx WD WITHOUT AQUA CONTROL

13.1 Key to circuit diagram EWM25xx WD without aqua control

2. Flowmeter DRAIN_TY Drain pump Triac
3. Analogue pressure switch REC_TY Circulation pumpTriac
4. NTC temperature sensor K1 WD board supply relay
5. Solenoid valve for prewash ON/OFF Main switch (programme selector)
6. Solenoid valve for wash PWELW_TY Pre-wash solenoid Triac
7. Condensation solenoid valve WELV_TY Wash solenoid Triac
8. Thermal cut-out (circulation pump) BEL_TY Condensation solenoid Triac
9. Pump circulation
11. Drain pump
12. Aqua Control (water leaks device)
13. Tachometric generator (motor
14. Stator (motor)
15. Induction motor
20. Humidity temperature sensor
21. Drying temperature sensor
22. Fan motor
23. Drying heaters
24. Thermostat with manual reset
25. Thermostat with automatic reset
27. WD circuit board

14 CONNECTORS ON CIRCUIT BOARD WM/WD
J15/J15B J16 J12 J9 J18 J2
Serial interface: Communication with Drum positioning system DSP: JJ9-1 Washing solenoid (triac) Communication with FCV board: Heating element:
WD external board: J12-1 signal J9-3 Solenoids (line)
J15-1 ASY_IN J12-2 N.C. J9-4 Solenoids (line) J18-1 VEE +12 J2-1 Relay
J15-2 ASY_OUT J16-1 Vee +12V J12-3 +5V J9-6 Pre-wash solenoid (triac) J18-2 +5V J2-2 Line
J15-3 +5V J16-2 +5V J9-8 NTC temperature sensor J18-3 Signal
J15-4 GND J16-3 Rx/Tx J9-9 NTC temperature sensor J18-4 GND
J16-4 GND J11 J18-5 N.C.
J16-5 N.C. J11-3 Flowmeter (GND)
J11-4 Flowmeter (signal)
J14 J13 J10 J8 J4 J1

LCD Module: Weight sensor: Analogic pressure switch: Beach/condensation solenoid: J4-1 N.C. Door lock device:
J4-2 Drain pump (triac)
J14-1 RES_SAT J13-1 (GND) J10-1 +5V J8-1 Line J4-3 Drain pump (line) J1-1 Line (ON/OFF)
J14-2 CS_SAT J13-2 (WS-1) J10-2 GND J8-3 Tiac J4-4 Circulation pump (triac) J1-2 Line (door)
J14-3 Vee (12V) J13-3 (WS-2) J10-3 signal J1-3 Line (sensing)
J14-4 GND J13-4 (+5V) J1-4 Triac
J14-5 +5V J5 U3
J14-6 SY_OUT Drum light: U3-1 line
J14-7 SY_IN U3-2 line (neutral)
J14-8 SY_CLOCK J5-1 +5V’
J5-2 GND

15 BURNING ON THE CIRCUIT BOARDS EWM25xx/35xx WM/WD
In case of burning on the main circuit board, check that the problem is not caused by another electrical component (short-circuits, poor insulation, water leakage). Refer
to the figures below in order to identify the component that might have caused the burning according to the position of the burned area.
The circuit board shown below is the version with the greatest number of components: other boards may not feature all these components.
1. Power supply 11. Flowmeter

6. Drum light circuit
2. Relay FCV (motor) 12. Circulation pump and door switch
7. Water inlet solenoids
3. Heating element (WM) 13. Communication FCV board
8. NTC temperature sensor washing
/ WD board power supply 14. Weight sensor circuit
9. Analogic sensor
4. Drain pump 15. Communication WD board
10. Drum positioning (top-loaders)
5. Door safety interlock 16. Communication LCD

16 BURNING ON THE CIRCUIT BOARD WD
In case of burning on the main circuit board, check that the problem is not caused by another electrical component (short-circuits, poor insulation, water leakage). Refer
to the figures below in order to identify the component that might have caused the burning according to the position of the burned area.
The circuit board shown below is the version with the greatest number of components: other boards may not feature all these components.
1. Power supply 220V~ (Line Door) 6. Drying heating element 2.

2. Washing heating element 7. Fan motor
3. Thermostat with manual reset 8. Humidity NTC sensor
4. Thermostat with automatic reset 9. Drying NTC temperature sensor
5. Drying heating element 1 10. Communication with main board

17 APPENDIX
REVISION DATE DESCRIPTION
01 03/2009 Modification of Alarms E21-E22 page 17 / Alarm EF3 page 94

ELECTROLUX Washing Machines and Dryers Diagnostic and Service Manual PDF

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SERVICE MANUAL

Edition: 03-2009- Rev.01 EWM25xx

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1.1 Purpose of this manual

3. Cancel the alarm stored in memory (page 16).

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3 EWM35xx APPLIANCES CONTROL PANELS

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4.1 ACCESS TO THE DIAGNOSTIC CYCLE

1. Switch off the appliance.

5. Switch off the appliance.

4.2 Exiting diagnostics mode

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INPUT - Door interlock Door locked

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5.1 Displaying the alarms to the user

The alarms displayed to the user are listed below:

The alarm listed below:

ª EF0 – Water leakage (Aqua Control System)

While for the alarm:

ª EH0 – Voltage or frequency out of nominal values

• The level of the water in the tub is below a certain level

• Cooling water fill if the temperature is higher than 65°C

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• The last alarm is displayed.

Appliances with functionality EWM35xx

 After having displayed the last alarm (position 10 of the selector).

• To return to the last alarm push button START/PAUSE.

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5.2.2 Examples of alarm display

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5.2.3 Operation of alarms during diagnostics

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5.4 Cancelling the last alarm

It is good practice to cancel the last alarm:

1. Select diagnostic mode.

1. Select diagnostic mode, turn the selector to the tenth position.

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Washing NTC sensor faulty (short-

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Communication error between OFF/ON

Cycle blocked with door closed.

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Frequency power of appliance out of

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6.1.1 All LEDs on the circuit are board switched off

Replace or repair the power cable, check the

Scheda Circuit board

6.1.2 Some of the LEDs of the circuit board light

Do the keys move without hindrance in the

If there are traces of burning on the

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NO Check that the tap is open, that the mains

Replace the circuit board and restart the

If there are traces of burning on the circuit

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Start the diagnostic cycle and

After having displayed the last alarm (position 10 of the selector).