Guilherme Silva

guibernsilva@gmail.com

October 17, 2018

Cloud Imperium

RE: Game Support Specialist ,

Dear Cloud Imperium recruiter

Throughout my career, I have contributed to positive business results through effective organization,
prioritization, and follow through of key organizational projects. My strengths and qualifications are an
ideal match to the Game Support Specialist requirements and will bring immediate value to Cloud
Imperium.

In my former Manpowergroup ( customer service call center) role, I exercise a calculated and
methodical approach to problem solving. While I am independently motivated, I appreciate collective
efforts and collaborate productively within group settings. I have been in Star Citizen since 2013 and i
adquired the game in 2018 with 3.0. since that i have been helping in spetrum and other forums like
reddit. I do 3D modeling art and I was in some projects of game devolment so I can reconize many of the
bugs and other software errors and give the best solution for the client Moreover, I am competent in
softwares like ecomerce and Oncontact crm with proficiency in national and
international(English/Portuguese) call center.

This opportunity is especially exciting as my professional goals align with Cloud Imperium's mission and
values. Further, my customer service, collaboration, and communication abilities will serve to support
your continued organizational efforts.

To illustrate the scope of my career history and professional competencies, please take a moment to
review my enclosed resume. I am grateful for your evaluation of my credentials and subsequent
response.

Sincerely,
Guilherme Silva