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Process Report PDF
Process Report PDF
THESIS
Asterios Chantes AD10-ID12 Master Thesis in Industrial Design, AAU, spring 2009 Work station for pubilc spaces Process report
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TITLE PAGE
Asterios Chantes
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PREFACE
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Phase 0: Introduction Phase 1: Research Phase 2: Concept development
TABLE
OF
CONTENTS
INTRODUCTION
A brief introduction to the project
This project is the result of the master In that context, the attempt was to time, explore the industrial aspects
thesis. The main theme that the proj- present a complete research for one of the project, such as the form,
ect deals with is open public spaces concept and not dive into only one the construction, the manufacturing
and more specific the design of an point of view of the project. techniques and more.
inflatable workstation for parks.
That means that during the project
The purpose of this report is to re- there was an effort to keep a bal-
flect upon the personal ability of the ance between the theoretical part,
writer to organize and run a wide introducing the back office and the
project, based on the experience of front office of the project, design the
the previous semesters and the gen- offered service and link the actors of
eral education. the new system, while at the same
Master thesis
Theme
Public spaces
Topic
Workstation
Subject
Inflatable product
8
PROJECT ORGANISATION
The project organisation in an explanatory
diagram
Planning Phase 0
The process is illustrated in the fun-
nel diagram describing the diverging
and convergent process of the proj-
ect.
Public Space Anybody has the rigth to act as he trees, paths, etc., in a park can be
According to wikipedia, a public wants in a public park as long as he also found some standard elements
space refers to an area or place that is not violate the freedom of the oth- that are used for the physical and
is open and accessible to all citizens, ers. That means that the park can psychological needs of the public,
regardless of gender, race, ethnicity, be used for a lot and different pur- such as statues and memorials, art
age or socio-economic level. No fees poses. Some of the most common pieces, fountains, benches, night
or paid tickets are required for entry, uses are: lights, garbage beens and more. The
nor are the entrants discriminated variety and the number of the extra
based on background. - Leisure / relax elements, depends on the size, the
- Barbecue use and the position of the park in
As public spaces can be mostly de- - Socialize the city.
scribed the streets, town squares or - Meeting point
parks and some of the goverment - Sports (Running - Soccer)
buildings such as public libraries. - Entertainment
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Time of Day
14
Daylight 12
10
8
6
4
2
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
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WORKSTATIONS
The objectives of this chapter is to give a brief
understanding of what a work station is
a.
Offices
The tenancy for the modern compa-
nies is to provide to their employes
pre - designed workstations, that are
ill. 1.2.1 Workstations
14 e.
MORPHOLOGICAL ANALYSIS
The chapter provides the basic information
about the components of a workstation
In order to investigate which are the During the process of the project,
major components that a worksta- based on that analysis, different
tion usually consist of, the method desicions upon the components of
of morfological analysis is used. The the final product are taken in order to
products of the pictures from the form the product architecture.
chapter “workstations” are used as
a reference.
15
PROBLEM AREA
This chapter frames the problem area that
is gone be further investigated during the
project
a.
a.
Solar Energy
In the attempt to solve the main
problem when working outside, the
laptop’s battery life time, a lot of d.
products focus on how to collect so-
lar energy.
Providing the basic components, a
surface for the laptop and a sit, they
vary from really light and simple con-
structions (pic. 3.4) to more com-
plete providing a shelter and semi
closed spaces (pic. 3.3).
These sollutions are consider rather
ill. 1.5.1 Existing products
e.
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TARGET GROUP
By looking at the initial analysis and the
outcome of the interviews, the characteristics
of the target group are defined
a.
d.
Age
10 20 30 40 50 60 70 80+
Beginner Advanced
ill. 1.6.1 Target goup ill. 1.6.2 Target goup photos
18 e.
PERSONAS
Three different characters are generetad to
illustrate the span of the target group.
Anders lives alone in an apartment Birthe lives with her husband and Casper lives with his parents in the
in the city. He works in a bank and their three year’s old daughter in a center of Aalborg. His income is gen-
spents a lot of time on the internet in small apartment in the center of the erally coming from the danish gov-
order to keep updated for his work. city. She has a part time job in a print ernment support (SU). He wants to
office. wants to study computer science.
He runs a personal blog in the web
about stocks markets and enjoys She is an amateur novel writer and He loves his new iphone and spends
posting advice for readers of his she would like one day to publish her a lot of time on facebook and net
page. stories. games with his e-friends.
He is not fun of social gatherings but In her spare time, she likes to take He usually meet with his friends in
he enjoys spending time in the park her daughter for a walk in the park. the park to share music for his ipod
while reading financial newspapers. and chat.
a. b. c.
ill. 1.7.1 Personas
Personas
A method of understanding the tar- within a realistic context. In that way, according to a “real” person’s point
get group by using fictive charac- abstract user data take personal of view.
ters. Personas are used during the characteristics which related to the
design process in different scenarios design work, evaluating each time
19
CASE STUDY KILDEPARKEN
This chapter is a brief introduction of the park that
has been chosen to work with as a case study for
the project
Kildeparken
a.
Visitors
The park is estimated to have 1.1
million visitors anually. Depending on
the weather, in a normal day of sum-
mer time, the park has more than
3000 visitors per day. During the
winter time this ammount of people
is reduced but still remains in a high
number since the park is used as a
shortcut. d.
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GPS ANALYSIS
This chapter introduces the user research of
a team for Kildeparken
This research is the outcome of a The aim of the research was to pro- Since people are not used to pub-
cooperation between Aalborg Mu- vide an overview of the users and lic furniture for working with a laptop
nicipality and the research team of give a perception of the park. The it is understantable that non of the
Aalborg Uniersity, DMB (Det Mang- aim of the GPS track was to provide answers refer to something familiar
foldige Byrum). The results and the an overview of the parts of the park- with the subject.
diagrams of the study, can be found that users used most and to identify
in the appendix. the period of staying in the park. The results of this study are used dur-
ing the project more as information
The study around the field and less as guide-
The results lines for the new concept. Although
The study took place in four parks The purpose of visiting the park are
in the area of Aalborg. Here are pre- the diagrams and figures are taking
scored as following: “Get fresh air”, into consideration, it is not used as
sented the results for Kildeparken. “Experience nature”, “Peace and specifications for the product.
quiet”, “be in a better mood” and
The study that carried out, is divided “improve my condition”. The five ob-
in of two main parts, a GPS analysis jectives of stay in the park are char-
and a survey of the users. The visi- acterized as one - person activities
tors of Kildeparken in the investiga- and less as group activities.
tion were given a GPS unit when
enter the park and were encouraged The duration of stay in the park is
to wear the device until their exit, described in the GPS map on the
where they were asked to complete right.
a questionnaire.
Another interesting part of the survey
was the rank of the importance of the
various elements in the park, where
tables and benches are coming while
barbecue areas and playgrounds are
ranked as less importants.
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The GPS map, shows in which parts
of the park the visitors spent most of
their time. This is the relative alloca-
tion of time.
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CHOISE OF SUBJECT
The chapter sum up the perspectives of the
project and gives a brief description of the
product that is to be designed
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PROBLEM STATEMENT
Various problems when working in a park
were found, such as power supply and
internet. The following problem is stated for
the project:
? 25
By stating the problem, a more specific research about
the problems in public parks is performed. Results from
the interviews are used to define the demands of the
target group. Furthermore, the phase includes an in-
vestigation on the ergonomic aspects of a park.
Noise
Chlildren, dogs and loud people are
some of the distracting and unpleas-
ant noises. No silence regulations in d.
the parks.
The approach to the concept devel- to time and the comfortability of us- been used as an inspiration for new
opment is to create an understanding age. The positions where also high- concepts as well for forming the new
of how people interact with the park. lighted with comments concern the product.
A way to achieve that, was to take sourounding elements, like benches,
several photos of a person using a trees, wet grass etc. The results of the research can be
laptop in different possible sitting po- found in the appendix.
sitions in a park. The positions were The purpose of the research it was
spontaneous in the majority and the not to use the outcome as standards.
duration of each of them was based Since it is based in personal opinion
on the comfort of the user. and observation, it was mostly used
as an catalog of ergonony aspects to
The second step, was to evaluate the consider later on in the project. The
pictures and grade them according research of ergonomy has mainly
Value mission
The purpose of the value mission is Value mission
to state the design goals through key
Spiritual
words and get an overview of where
the project is focusing.
Metaphors and images clarifying the Interaction vision
keywords in relation to the project
Contextual
have been found through mind maps
and presented here.
The wish for the project is to achieve Concepts
the design of a product that will re- Principal
flect the connection of people with
the nature. Rise the meaning of
workstation in a more spiritual level Proposal
and restructuring the traditional work
Product
environment.
ill. 2.3.1 [Lerdahl, 2001]
a b c
Like being in a concert Like going back to your Like a buoy in the sea
routes
ill. 2.3.2 Value mission
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Interaction vision
As with the value mission, the inter-
action vision is described by key-
words. Metaphors and images are
used also here in order to clarify their
meanings.
The intention is to create a better im-
age of the vision for the interaction
between the user and the product.
The abstract level of the value mis-
sion is becoming here less general
and more concrete regards the user
and the surroundinds of the prod-
uct.
a b c
Like being in the sea with an Like turn on an apple com- Like talking with a friend
inflatable mattress puter
ill. 2.3.3 Interaction vision
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IDEA GENERATION
The objectives of this project has been defined
as following
Idea Generation is a stage for de- used as positive statements from was possible ideas were combined
veloping as many ideas as possible which several negative statements to decrease the number of those left
without any critisim. The more ideas were created. These were used as and to improve them. Lastly, ideas
the higher the chances are that some bases on which to create ideas that that were not able to be catego-
of them are really valuable. The main later were turned into postive ideas. rized and ones that were not found
methods used for this stage are relevant were removed.
brainstorming, reversed brainstorm- Sum up
ing and impluse technique. The sum up stage is used to cre- Rouch Sketching
ate an overview of the ideas that The selected ideas are further de-
Brainstorm have been produced so far and veloped by small notes and quick
The first step was to write in the pa- to choose which ideas to move skething in order to get a better un-
per whatever wa. That forward to the next stage. The derstanding of the concepts.
ideas were grouped and overlap- Through out this process, two out of
Reversed Brainstorm ping ideas were removed using the four concepts were chosen to work
In reserved brainstorm, the .... were method of summarizing. When it with .
igloo workstation
net - kiosk pieces of art
(provide shelter for rain
buy one time work- several components
and wind)
station used as desk/chair etc
artificial solar
trees carpet workstation
solar flowers
hidden inflatable
workstation
fountains - waterfalls Workstation
use the energy
playground / workstation
(use the energy that the chil-
bike stant / workstation dren produce by playing)
lazy boy for parks
park your bike - produce
enrgy by cycling
artificial grass hills
workstations one
statues workstations with the landcape hich tech
benches
cactus workstations
A big statue, composed of different shape/size mod- Artificials trees collecting sollar energy. The trees work
ules that can be disconnected and used individual as a power supply to the user but also as sitting and
as sitting and battery for the laptop. When finish the shelter.
work, return the module to the initial statue where it is
charged again.
Concept workstations
The concept of this idea is to make the workstations Hide the workstations when not in use. The mechanish
one with the nature. Small artificial hills are rising up is undergroud. When is activated a balloon comes out
in the park’s landscape offering to the user power, providing sitting, power and wireless internet.
internet and natural sitting.
Concept 1:
Inflatable workstation When the product is
closed it can not be seen
Idea in the park. The product is
The main idea of the first concept, is planed under the ground
to keep the view of the park as pure and connected with elec-
as possible when there are no us- tricity and internet cables.
ers acting on it and from the other
hand, change drastically the view of
the park when there are people inter-
acting with it. The product is hidden
under the ground when it is not acti- The user activates the
vated until somebody chose to work workstation with his mo-
on that spot. bile phone. Send an sms
to the number writen in
Observations the lid.
Inspired from the flowers and their
cyrcle of life, the product is planned
under the ground and remains there
until is activated by someone.
The balloon blows up
Difficulties of this project could be on
automatically creating a
the technical aspects of the under
sitting for the user. The
ground part of the product.
balloon has sockets for
electricity. Wireless inter-
net is provided within an-
radius of 5 meters.
36
CHOOSE CONCEPT
The chapters is a juxtaposition between
the two considered concepts and the final
choice
Both of the concepts fulfil the needs The first concept appears when it is cept number one, since it is consider
of a person who want to work in a in use while the second concept al- more innovative and interesting to
park since provide sitting, power most “disappears” when in use. work with.
supply and network. The difference The two concepts evaluated through
between the two concpets stands the level of realization, the personas
on the effect that the products have and the research phase and finally
in the final view of the park and the it is decided to work with the con-
experience of the user.
37
A more specific research about the focused working
area is carried out. Mechanical solutions for construc-
tion issues of the patato and the balloon are given. A
shape board is created in order to be used as a tool in
the design of the final form.
a.
Materials d.
In addition to the common balloon,
whose material (rubber) is greatly
stretched when inflated, most inflat-
ables are made of material that does
not stretch upon inflation.
In the design of the part under the The main functions of the potato a.
ground (potato), there are several are:
considerations that have to be taken
b.
into account, regarding the size and - Protect the mechanism ftom wa-
dimensions as well as the mechani- ter and land
cal system. - Provide power
c.
- Provide internet
The potato should include the follow- - Store the balloon d.
ing parts: air booth, electric pump, - Control the air flow
air chamber or balloon, hose, core, - Lift the lid
electric sockets
400 mm
30 mm
e.
ground level
500 mm
f.
ill. 3.2.1 Dimensions of the potato
41
ill. 3.2.2 Parts of the potato
DESIGN OF THE POTATO
This chapter describes the functions of the
potato
Motion highest position, the external air close the balloon, the air pump in-
The potato hides the balloon and the valve opens in order to provide air verts the air flow from inside to out-
mechanism of the product when not to the electric pump and inflate the side, sucking all the air that is inside
in use. When it is activated there is balloon. the balloon.
motion to the system.
Second: The air pump operates to
Operation inflate the balloon.
The operation of the potato can be
divided to 4 steps: Third: When the balloon is inflated
to a determined pressure. The air
First: The lifting motor operates to pump stops. The valve locks in order
raise up the lid - pad from the low- to keep the pressure steady.
est position (closed) to the highest
(open). When the core reach the Fourth: When the user decides to
42
Air flow Repairing change but also it is consider impor-
In order to be protected from leaves The potato should be easily acces- tant to secure that the air will not be
or other garbage from the park, the sible in case of problem in the mech- easy to escape through the unions
external air valve is under the main anism and general maintanace or of the construction. Rubber endings
lid. It is exposed only when the prod- even for changing the balloon. in the unions has been chosen in
uct is activated. When the lid comes order to prevent that. In the picture
up, the air goes through the external The lifting mechanism is attached in can be seen the way the balloon is
air valve to the main core and from the central core of the product and attached.
there it is sucked to the motor where is easy to get out and repair without
is comprased and relisead again in the need to unplant the whole potato Two main rings trap the balloon in the
the air booth. The comprased air from the ground. potato. The rings are easy to remove
makes the balloon to inflate outside and change the broken balloon or
the potato. The reverse procedure is Since the most exposed and frag- even replace it with another one with
followed when the product is deac- ile part of the product is the bal- a new shape or color.
tivated. loon, should be easy to remove and
43
MECHANISM
The chapter highlights the mechanical parts
of the potato and more specific the two
motors
44
POWER AND NETWORK
The chapter presents the connection of the
potato with the power and internet source of
the park
The Nectar is plant 50 cm under the The cables coming from the park are
ground and the only way to supply connected in a high possition of the
the potato with power is through exterior surface of the potato. That is
underground cables in the park. For for two reasons, for easy placement,
m
5
that reason, the installation of the since it doesn’t require deep digging
nectar, requires a cable infrastruc- but also in order to have easy ac-
ture. cess in case of problem or general
maintenance.
The cables go through the internal
walls of the potato down to the in-
flation motor and through the central
core up to supply the four sockets
and the wifi device.
electricity socket 1 3
4
2
a. b. c.
Shapes coming from the physical Clear lines and basic shapes. Forms Strong distinguish lines stand out
environment. Shapes that offer open that can be memorable not only for in the surface creating focus points
and closed surfaces that can be the user of the workstation but also that can be used for making the
used for laying with a laptop. for the rest of the citizens in the compilations of the material more
Different depths in the shape create park. interesting.
shalows, highlights and focus points
such as the central core with the
sockets.
46
d. e. f.
Playing with the physical light. Forms Interesting texture in the surface The use of strong colors can be ap-
that work with dark and light, creat- of the product in order to give to plied to highlight the product inside
ing shadows and noticible forms in the user a feeling of a more natural the green surroundings. Combined
the park. touch. with fine materials, it is a good way
to identify the nectars that used in
the park and give a new impression
to the view of the park.
47
FORM OF THE NECTAR
This chapter deals with the design of the aper
part of the product, the balloon
a.
The initial sketching proposals for The form of the nectar is based
the upper part of the product, are more on the natural forms that
done in consideration with the re- somebody can find in a park. In that
sults from the ergonomy analysis of direction, simple forms where ex-
the park, the shape board inspirarion amined and the focus was more on
and the general feedback from the how the form of the product can be
interviews and the research phase. produced easily and achieve maxi-
Based on those, the form that is de- mum use from the user. b.
signed is more abstract and leaves
the user free to play with the balloon The form of the balloon is indicative
and choose himself how to use the for the project and not the only pos-
sitting surface. sible solution. Since the potato and
The idea was to avoid a form that the mechanism remains the same,
would reflect the image of a normal the balloon could have any shape or
office workstation, something that color. Here, it is presented one sol-
would look like a chair or a bench for lution.
example.
c.
450 mm
d.
300 mm
500 mm
1300 mm
The balloon has been designed in sibilities of balloon are many since
such a way that it will offer to the the user can decide to work also in
user as many combinations of work the grass and just use the nectar for
as possible. From one person sitting power and internet source.
with the laptop standing in the balloon
infront of him to multi users working
laying their back in the opennings
b. that the shape creates. The pos-
c.
d.
50
ill. 3.7.2 The potato ill. 3.7.3 The balloon
52
53
OWNERSHIP
Three different cases are consider as possible
owners of the system
nectar nectar
company company
ill. 3.9.1 Cases of ownership
Case 1: Case 2: Case 3:
The municipality owns and runs the The municipality owns the nectars An exterior copmpany decides to
nectars. A manufacturer produces and the infrastructure but outsource produce the nectars and establish
the products for them. A new de- the management of the service. the new service. In aggrement with
partment is introduced, that takes Possible companies to rent the infa- the municipality, make use of spe-
care of the procedural aspects of the structure in order to make business, cific areas in the park.
service. are interent providers, (stofa, TDC,
cibercity), companies deal with elec- This case it is possible that is coming
This scenario, although could be the tronics and hardware appliances or against the free competition rules of
ideal since the municipality handles also companies focus on public fur- the market and so to be consider il-
all the aspects concern the public niture and want to extend their busi- legal by the danish legislation.
spaces of a city, it is not so feasible ness as service providers.
since it requires to run a new depart-
ment within the municipality that will In that scenario, the municipality
deal only with this section. Some- runs competitions where the winner
thing that is not of such an interest takes the control of the service for a From the three cases, the second
fot the municipality. specific period (some years). one is consider to be the most ap-
propriate for the specific project.
Such way of give cooperation be- The method of outsourcing parts of
tween private companies and the a municipality’s service is a common
municipality exist in the public toi- method to provide to the citizens
lets, where you have to pay in order goodies without increase the opera-
to enter, or for example the storage tional costs of the municipality.
rooms (lockers) in the train stations.
54
BOOKING
This chapter sums up the considerations
about booking a nectar from home and the
final decisions
An important issue of the service is Case three: Time booking In order to provide to the user a va-
the ability to book in advance a nec- Able to book a nectar from your riety of alternative ways to work with
tar or not. Several considerations home accrording to the hours you a nectar, several cases for booking
regarding the user and his expecta- assume you are gone work in the were chosen for the system. The
tions when goes to the park carrying park. e.g. book today for three hours case of time booking and the abil-
a heavy bag with his laptop, to the after I finish the danish lessons to- ity for shared status was chosen.
management of the data in the sys- morrow. Of course, spontatenous use with-
tem were taken into account. The booking is achieved throught out any booking is support from the
Here are the basic scenarions that the web site of the system. You find system. In Addition, multibooking for
were examined: the one you want to work to and you the users is offered.
book it for three quarters. The work-
Case one: Spontaneous use station is marked as “booked” in the
The main idea behind the nectar is web site. If the user does not arrive
the freedom of choice to work in a on time at the park, then the nectar
park without limitations of power is open again to anybody who wants
supply, internet connection and to book it or use it on spot.
more. In that context, the nectar
should be there and available to use Case four: Status shared
any time without any booking. Since the central core of nectar pro-
In case of spontaneous use only, the vides four sockets and since the de-
information for the people who are at sign of the balloon offers “sitting” for
home and want to visit the park are more than one person at the time,
eliminated (carry the laptop or not?). the case of shared booking is con-
sider. The user can book from home
Case two: Booking and chooce the status of his nectar.
The system gives you the ability to Booked or shared. Which means
book a workstation as many hours that you want to share the worksta-
as you like, even a whole day. The tion with somebody else and split
user is charged no matter if the nec- the cost.
tar is activated (use) or not (the user
decided not to go to the park). Case five: Multibooking
In this case there might be the prob- The system should give also the abil-
lem where somebody is in the park ity to a user to book more than one
and wants to work spontaneously nectars. Based on the personas,
but all the nectars are taken although and the habits of a seventeen years
non of them is used at the specific old boy like Casper Gerhar, it is ex-
moment. amined the case of booking more
than one neighbor nectars.
55
NECTAR IN THE PARK
In the following chapter it is presented the
position of the nectars in Kildeparken
The position of the nectars on Kilde- who is playing. Based again in the means nectars positioned so closed
parken’s map was made with two gps analysis and the place where to each others in order to make the
basic guidelines. people usually stay around the play- communcation between the users
ground, some nectars positioned in possible.
The GPS analysis a broad radius around that.
The GPS analysis provided input
to the project about the movement Examine the last persona, the young
and the duration of stay of the users student, Casper Gerhar, the idea of
today. It is believed that the nectar, a combination of nectars came. Chil-
used as a working point will change dren at the age of Gerhar are used to
the view of the map drastically. In meet in big groups (seven, eight or
that context the gps analysis used even more) at the park and then go
more as tool to identify how is the for online games in an internet cafe.
situation today, and not as plan for The idea of these games is the social
the new system. gatherings. In an attempt to transfer
this atmosphaire in the park, combi-
Uer research and Personas nation of nectars are proposed. This
The most important aspect to the
position of the nectars where the
feedback from the users and hypo-
thetic scenarios with the personas.
Single nectar The number of nectars positioned in pacity of four laptops the number
the park in an initial stage it is de- of possible users is up to 120. The
Combination of nectars cided to be thirty. If we consider that number of nectars can change ac-
each nectar has a power socket ca- cording to the results of the use.
57
MANUFACTURING AND
MATERIALS
This chapter presents the manufacturing
techinques and the materials that were taking
into consideration for the product
58
The user interacts only with the up-
per part of the product and mainly The moveable part of the lid. Since It
the balloon. Apart of the human ef- is also used for sitting, made of hard
fect in the product, which varies from PVC.
sitting, pushing, laying, touching etc,
the balloon should be durable in time Material: PVC
but also against the weather condi- Manufacturing technique: Rotational
tions, with basic problem the strong molding
sun.
Material: PVC
Manufacturing technique: Compila-
tions of parts
Material: Aluminium
Manufacturing technique: Flame jet
ill. 3.12.2 Materials of the balloon cutting and welded
59
BRAND
The chapter introduces the name and
the logo of the new brand built around the
product
Based on the values that the product Nectar, was the name that stand out The name also has to be supported
should reflect, a characteristic name from the others and that was basi- with a logo that would fit in the prod-
is found in order to create and sup- cally because of the associations uct’s profile. The following logo has
port a brand for the product. that creates in somebodys minds. been designed for that purpose.
A short brainstorm with possible Based on the movement of the in-
names was carried out and evalu- sects inside a park, trying to find
ated on criterias such as innovation their food, nectar. In the same way
and memorable links. of thinking, people are trying to find
their workstation somewhere around
the park.
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REFERENCES
Books
Horst, N. R., Lyseen, A. K., Skov, H., Harder, H., Bro, P. 2007 - “Borgerundersøgelse – Kildeparken”, Department of
architecture and Design, Aalborg University, Denmark
J. Van Schaick, S.C. Van Der Spek 2007, “Urbanism on track” TU Delft University
Lerdahl,E. 2001 - “Staging for collaboration in design teams”, Department of Product design engineering, Tronde-
heim, Norway
Norman,D. 1988 - “The design of everyday things”, Doubleday Currency, New York
Ulrich, Karl T. & Eppinger, Steven D. 2004, - “Product Design and Development”, McGraw-Hill, Irvin
Gere M. James 2001 - “Mechanics of materials”, 5th edition, Nelson Thormes Ltd
AD7 - ID1 2005 - “Dellight Assist - Product and Process report”, Aalborg University, Denmark
Online literature
Luna Finnsson, 2008 - “IceNews - Daily News”
http://www.icenews.is/index.php/2008/09/14/denmark-tied-up-by-wireless-plan/#more-2543
Web pages
Danmarks statistics, 2007 - Danmarks statistik
www.dst.dk
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ILLUSTRATIONS
Illustrations of own production are not mentioned in this report. Neither are
the images that have been distributed under Public Domain or Creative Com-
mons, for this kind of pictures, the web page www.flickr.com has been used
as a source.
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CD
The CD contains data and illustrations that
has been used during the process but not
presented in the report
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