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Most of the crimes took advantage of people's lack of digital knowledge and tricked them into giving
out their banking details.
As we enter 2018, one of the most crucial and vital aspects which we need to focus is online frauds. Be it
frauds related to online banking or using OTP to syphon off funds, we need to stay alert, and vigil.
We will share top 5 online transactions related fraud which we covered in 2017; but before that, let us
know the official numbers when it comes to online banking frauds.
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In a written reply to a question in Rajya Sabha, IT minister Ravi Shankar Prasad informed the nation that
as of December 21st, 2017, there were a total of 25,800 cases of fraud related with online banking
recorded.
A total amount of Rs 179 crore has been swindled in these 25,800 fraud cases, which includes instances
from net banking and usage of debit/credit cards.
The cases are increasing, as the December quarter (Till December 21st) witnessed 10,220 cases alone,
worth Rs 111.85 crore
Only Rs 67.13 crore was involved in fraud cases for March quarter, which is the minimum; while
December quarter has witnessed maximum cases and amount.
Maharashtra has topped the list of online frauds, among all states, with 380 cases involving Rs 12.10
crore.
2017 witnessed several online frauds, involving e-commerce customers, Aadhaar users, senior citizens
who gave away their OTP and along with lakhs of rupees to the scammers and more.
In terms of value, this is hands-down, the biggest online fraud which we reported last year. In the name
of ‘Social Trade’, a so-called entrepreneur looted 7 lakh people, and the case is still pending.
The chaos and panic related to Aadhaar linking led to this scam worth Rs 1.3 lakh, wherein scammers
posed as bank officials and tricked the customer to give away their OTP. And the rest, was history.
This was more of a warning, rather than an actual scam; but still, due to the importance of LIC, we
included this scam in the list. After Govt. made Aadhaar linking of insurance policies compulsory, some
fraudsters created fake websites to syphon-off money.
Finally, some good news. RBI has declared that in case of negligence
from the bank in an online fraud, the customer will have zero liability.
Besides, Rs 5000 as the customers’ liability has already been announced,
After you finish reading this, you might want to review your latest banking transactions or even
change your passwords or PIN codes for your credit and debit cards.
According to a global survey conducted by FIS, a financial services technology firm, Indians are
among the most frequent victims of online banking frauds. In fact, around 18% of Indians
surveyed reported a fraud in the preceding year. This was a higher percentage than any other
country’s respondents. In comparison, only 8% of people from Germany reported a fraud
followed by 6% in the UK.
A major portion of frauds affected Indians between the ages of 27 to 37 - the most regular users
of online banking channels. Around 25% of the people in this age group reported a fraud.
There were some positive findings, however. The report identified the increased adoption of
digital banking channels by Indian respondents above the age of 53. It also showed that
smartphones were close to usurping laptops as the main device through which banking
transactions were being conducted.
This past December, Ravi Shankar Prasad, the minister for information technology, said that
there were over 25,800 cases of digital fraud in India in 2017 resulting in the theft of nearly ₹1.8
billion rupees. As the use of digital banking applications becomes more widespread, it is likely
that the rate of frauds will only increase further.
As per its notification in July 2017, The Reserve Bank of India has tried to limit customers’
liability when faced with fraudulent online transactions by giving them a window of three days
to report the fraud. However, this does not extend to cases where the customer knowingly gave
their payment info to a third party.
India’s policemen are also being trained to tackle cyber crime. The government of Karnataka,
which instituted a cyber crime cell in 2003, plans to enroll 1000 policemen in cyber crime
training programmes. In addition, the police units of Maharashtra and Uttar Pradesh are
reportedly collaborating with data security and IT experts to improve their cybercrime
investigation skills.