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InteliSupervisor 3.0
November 2013
Reference Guide
What is InteliSupervisor?
InteliSupervisor is Windows based software (Windows XP, Windows 7, Windows Server 2008 support)
InteliSupervisor provides the following functionalities:
Monitoring and control of unit state using internet and modem connection
Simple access to PC tools for unit control and setting (InteliMonitor, WinEdit, MultiEdit)
Optical indication of unit state
Optical/sound indication of unit warning and failure, also AlarmList
Automatic data downloads in case of warning or failure
Automatic data downloads from unit in regular intervals
Available formats for data downloads:
aig, ais – native formats of IG/IS-CU controllers archive
ant – native formats of IG/IS-NT controllers archive
xls – contains controller’s history, single xls file per controller and per download
mdb – endless table, common for all controllers, new records added during download
dbf – dBase 7 format. Endless table, common for all controllers, new records added per
download
Generating of e-mail in case of warning or failure
Graphical user interface - possibility of setting multiple maps as graphical background, each
unit may be placed on one or more maps (different levels of map detail)
Supported sites connection:
connection via IP address
dial-up modem
AirGate connection
communication period for each controller may be set individually
Full version: by purchasing a HW key, you may further unlock extended functionalities of the
InteliSupervisor SW:
communication with maximum 10 units via internet and modem connection
communication with maximum 20 units via internet and modem connection
communication with maximum 50 units via internet and modem connection
communication without limitation of units number via internet and modem connection
After installing the HW key, the level you ordered is unlocked.
Hint:
Though the full version may be unlocked for unlimited number of units, the maximum number is limited
by technical means of connection capacity. The number of 500-1000 units is considered as a
maximum technically allowable number (depending on PC performance).
Because the sites directory is shared for WinEdit, InteliMonitor and InteliSupervisor and archives for
both classic line and NT line are stored in the same directory structure, it is strongly recommended not
to use those instances of WinEdit and InteliMonitor for standard purposes. E.g. attempts of using
WinEdit for opening communication to NT controller may result in incorrect changes in sites
configuration and errors in InteliSupervisor operation.
PC Hardware requirements
InteliSupervisor is based on Windows XP platform. Use PC suitable for this platform, equipped with
HW necessary for the requested type of connection (internet connection, modem + dial-up
connection).
Language localization
InteliSupervisor can be localized to the customer’s native language using some of localization tools
available on the market. If a localized version of InteliMonitor is present in the directory of the
InteliMonitor application, the language of this localization will be shown in the window Options/Change
language and you can switch between English and localized versions.
There are more localization tools available on the market, see for example www.localizator.com
(freeware) or www.lingobit.com (commercial software).
Note:
Each new version of InteliSupervisor has to be localized again.
General configuration
Open the menu command Options/Configuration. The following settings are available:
Directories/Files setting
In the Directories/files setting card, the locations of ComAp standard PC tools are set. The standard
installation directories are set as a default. These settings are used for Launching of other applications
and Data downloads. The Sites path allows to set-up the directory where configuration information
about units and downloaded archives are stored. For smooth cooperation with WinEdit and
InteliMonitor, this path has to be set also in WinEdit and InteliMonitor (see WinEdit and InteliMonitor
set-up). Using Warning sound and Failure sound setting, you can select a waw file containing sound
st nd
beacon of unit 1 level and 2 level alarm.
The Email card allows to set-up the e-mail communication, used for sending warning e-mails in case
of a unit warning and failure occurrence. The Warning To address and Failure To address fields
allow to enter multiple e-mail addresses separated by semi-colon (;), to which e-mail is sent in case of
st nd
1 level or 2 level alarm of any of the configured units. Check the By engine field, if you wish to read
the name of the particular unit in the sender name field of the e-mail. By clicking on the button Test
settings, the InteliSupervisor generates a test mail. See more about automatic e-mail feature in Alarm
reporting and e-mail notification chapter.
Hint:
st nd
InteliSupervisor also allows creating an address list related to 1 and 2 level alarms of a particular
unit only, in the window Controllers definition.
General setting
1) Use the checkboxes, InteliSupervisor allows you to activate automatic switching to tabular view
in case of 1st or 2nd level alarm. In case of an alarm on one of many configured units, this
function can improve its quick localization. Also, a functionality of units automatic sorting
according to new alarms helps to solve the problem quickly. In case of the checkbox Sort unit
table according to alarm checked, the units are ordered in the table in the following order:
nd
1. Units with non-confirmed 2 level alarm
nd
2. Units with confirmed 2 level alarm
st
3. Units with non-confirmed 1 level alarm
st
4. Units with confirmed 1 level alarm
5. Other units in alphabetical order
2) The setting is possible, that if a failure occurs, which is not fatal for operation of
InteliSupervisor, it is not displayed on the PC screen, but the messages are logged into the
Controllers definition
Open the menu command Options/Controllers definition or click the button to set-up the units in
the Controllers definition window. Click on the “+“ or “-“ signs in Sites section to add or remove a unit
site. Click on the “+“ or “-“ signs in Controllers section to add or remove a unit in a site.
In the Connection section, you can set-up contact information for communication of the units from the
selected site.
For Modem connection, the appropriate modem configured in your PC can be assigned for
communication of the selected site. In case of multiple modems installed on the PC, it is possible to
assign different modems to different sites – in such case, each modem has its own queue, in which
the communication of its assigned sites is stored.
For Internet connection, the IP address of the site has to be entered. It is only possible to
communicate to static IP address.
For AirGate connection, the name of AirGate server (airgate.comap.cz) and AirGate ID of the
site has to be entered.
Modem communication
Basic communication
The modem communication allows monitoring of basic values and parameters over a modem
connection. Similar to internet connection, it is possible to set a communication interval of modem
connection, in which the unit data is refreshed. Obviously, unlike the internet connection, this interval
is to be set to correspondingly higher values. The InteliSupervisor dials the units in those intervals,
reads the data with every dial-up call and after that the call is terminated. As the communication
interval for modem communication may be quite long, the time of the last data refresh is displayed in
the Controller window. The displayed values correspond to the moment of the last data refresh
and they may differ from the actual state of the unit. It is possible to request the data refresh by
More modems used in parallel on one PC is possible. This applies for HW modems only, internal
(SW) modems may cause failures due to incorrect identification within the PC operating system.
Queue pending
In case that more requests for modem communication over the same modem meet in one moment,
they are queued and processed sequentially. In case that the communication interval is set to too low
value, the queue may get overfilled and some requests wait long to be processed. In this case, the
requests with higher priority are being advanced in the queue to be processed earlier. If the delay to
process rises to multiples of the set communication interval, a message is displayed to inform that the
modem communication has to be adjusted:
data is refreshed on user request only, by pressing the button in the Controller window.
The data download over modem will be blocked in this case until the unit data is refreshed by
the user at least once.
Map window
Prior to establishing communication, setup the sites and units, as described in chapter Controllers
definition. The communication can then be started by menu command File/Open communication or by
pressing the button. The default Map window opens, showing units as color buttons in the
graphical interface. This window can also be opened using button. The currently displayed map
containing its configured units may be changed using drop-down list in the top-left corner of the
screen.
Using menu command File/Close communication or by pressing the button, the communication
with units is terminated.
Controller window
Double clicking on the unit icon / line in the list, or selecting Controller info in the unit pop-up menu
(right-click on a unit icon or line in Genset list), opens the Controller window with information about unit
state, run-hours to next service, actual power, communication satus etc.
Some functionalities of the Controller window differ for internet and modem communication.
Actual power,
produced by unit
AlarmList
Unit communication
restart
Time of last
communication
attempt
Enabling/disabling Unit operational data Unit communication Place for comm. error
unit communication information messages
Some of the changes like enable/disable unit communication, period and method of data download
are possible only in Edit-move mode. Setting of communication interval is only possible in Edit-move
mode and during disabled communication.
Indication of modem
assigned to the site
Communication
status/last update
Hint:
During "Dialing" phase of a unit, the color of its "Comm. status" indication changes to Magenta.
This does not apply to color of an icon on the map view, which shows "Controller status".
Data downloads
InteliSupervisor allows to set-up periodic or alarm-
triggered download of the unit archives both for internet
and modem connection – see Controller data download
setting chapter for set-up instructions. The download
requests are stored in a download queue and the number
of waiting archives is indicated in top of the Map window.
It is assured that the alarm-triggered archives are
downloaded prior to the periodic archive queue. Before switching-off the communication, or shut-down
of the application, check, whether no important archives are waiting in the queue. The downloaded
archives are automatically stored in directory structure, indicated in the Directory structure of the sites
and units in your computer chapter.
Hint:
When the communication link is high-loaded by unit data download, problems may occur with the units
communication. Slow-down or temporary errors of communication may occur during long archives
download on slow communication. For this reason, adjust carefully communication period for units
and, if possible, set the periodic download times to low-traffic time.
Hint:
Automatical download of archives / MDB/ DBF – if it is not possible to download archive
(communication is not available), this request for download is erased from the buffer of downloads and
the archive will be downloaded in the next scheduled time. If the request for download is based on an
alarm, it will stay in buffer.
For download into mdb format, there are certain limitations for names of history columns. Some
characters, e.g. #, $, %, ^, &, *, (, ), :,. (dot), ?, etc. and strings like “char”, “is”, “null”, “string”, “int”,
“long”, etc. are reserved for system usage within the mdb database structure. History columns
containing these characters and strings in their names are not stored into the mdb file and an Error
message is displayed:
Despite the error message, the data download is finished except the mentioned columns and the
system operation continues in its operation uninterrupted. The message appears every time that the
problematic column name is detected and for every scheduled data download. This way, multiple
messages may occur (the more in case of unattended operation), causing inconvenience to the user.
To avoid this, the columns have to be renamed in the controller.
Volume of event files is continuously checked. After it overreaches 1 MB, it is automatically stored and
a new file is adjusted in order not to slow down the application operation.
There is also possibility to export the Event log file into Excel file and use sorting functions of this
program for having an idea of what has happened in each genset, or sort it in other way. User can
specify from what date the Excel file should be exported and InteliSupervisor will search all the Event
log files, not only the actual one and pick all the records from the specified date to present.
Visualisation
Map – switches to Map window
Genset list – switches to Controller list window
Events – switches to Event log window
Options
Setup sites – enables Controllers definition
Edit-move mode – after starting of communication, allows to add/move/remove unit icons on the map
and change/rename/add/delete map. See Graphical interface setup chapter.
Configuration – enables the General configuration of the application.
Change language – enables Language localization of InteliSupervisor.
Map
Change map (bitmap) – enables to change the graphical background of Map window. See Graphical
interface setup chapter.
Rename map – enables renaming of the current map.
Add map – enables to add a new map into the map list. See Graphical interface setup chapter.
Delete map – enables to delete the current map from the map list. See Graphical interface setup
chapter.
Window
This menu allows to display any of the currently opened windows and align it in the main
InteliSupervisor window in a standard way.
Help
About – shows information screen. See How to check InteliSupervisor version? chapter.
Toolbar buttons
– starts communication with units configured according to Application setup chapter.
– terminates connection.
Map window
Using drop-down list in the top-left corner of the screen, the currently displayed map containing its
configured units may be displayed.
Controller window
Alarm confirmation – Confirms a new-emerger alarm in a unit alarm list. See Alarm reporting and e-
mail notification chapter.s
Restart of the communication – For internet connection restarts the communication in case of
communication error of the unit.
– For modem communication enables to refresh data on user request. For modem stand-
by mode this is the only way of unit data refresh. See Modem communication chapter for more
information.
- Enable/disable button: enables or disables the unit communication (in Edit-move mode
only) see Controller window chapter.