If honesty is the best policy, how come we don’t always get it?

Linguistic
Analysis
Words Don’t Lie, Only People Do

Nejolla Korris
1 of only 5 in the world
trained to teach the
SCAN technique for
statement analysis

Organized by:

28 Feb - 01 Mar 2019 ⅼ 9am to 5pm ⅼ Holiday Inn Singapore

Linguistic Analysis Words Don’t Lie, Only People Do

There’s a specific set of markers we apply

OVERVIEW
to every statement. What we look for
If honesty is always the best policy, how come we are the consistencies in the language.
don’t always get it? ~ Ms. Nejolla Korris, 1 of only 5 in the world
trained to teach the SCAN Technique
A person’s own words often reveal much more
than what he or she intended. But in order to
assess this deeper revelation, an interviewer must
be trained in forensic language analysis, such as the
Scientific Content Analysis (SCAN) technique.

SCAN studies speech patterns, signs of deception YOU WILL ACQUIRE SKILLS TO:
by analyzing the structure and contents of
statements. An independent evaluation by the UK
Home Office revealed that investigators trained in • RECOGNIZE what a subject is telling or
the SCAN method are 44% better at detecting
deceptive statements than their untrained
not telling you based on the language
colleagues. used

The beauty of this technique lies in its ability to • KNOW how the language of truth and lies
quickly direct your focus to important areas in a
look like
statement that requires clarification. The analysis is
then used to guide their interview strategies,
enabling them to ask penetrating follow-up • DETECT incongruent verbal responses
questions, clarify statements made, or probe
missing details from an interviewee’s narrative • DEVELOP questions that produce the
account.
most effect responses
This 2-day modular workshop will give you a strong
foundation on statement analysis and its • UNCOVER information beyond what the
application in business and investigative areas. You subject reveals
will learn the basics of information gathering and
how to interpret the information you receive.
• REFINE your interview strategies
This course is facilitated by Ms. Nejolla Korris. She
also works with the FBI and US military, giving them
tips on interrogation. Ms. Korris is 1 of only 5 in the
world trained to teach the Scientific Content
Analysis (SCAN) technique.

www.maitreallianz.com │ info@maitreallianz.com │ tel: 61000621

Linguistic Analysis Words Don’t Lie, Only People Do

DAY 1 – Basic Linguistic Analysis DAY 2 – Advanced Linguistic Analysis

This workshop is highly interactive, culminating in This advanced program builds on the basic course
participants analyzing a full statement and and strengthened your skills in Linguistic Analysis.
determining truthful and deceptive components
This is an intensive day for putting your knowledge
using the SCAN methodology.
to real work with feedback from the trainer. You
will analyze more statements and discover the
Topics include:
secret code hidden within the statements.
• Deception at home and in the workplace
• Introduction to Linguistic Statement Analysis You will develop comprehensive interview
questions and interview strategies for how best to
• Who Can Use It?
expose the truth in partnership with the subject.
• Gathering Information
• Lie Detection Mastery of detecting deception in verbal
• Truthful Responses communications will be featured throughout the
day.
• Deceptive Responses
• Statement Analysis Basics You will:
• Analyze This • Review the methodology learned in Day 1.
• Learn advanced analysis markers.
• After the Analysis • Practice analyzing statements to determine
• Interview Questions and Strategies where the subject is truthful and where they are
deceptive.
• Develop questions for the interview.
• Improve oral listening skills to detect deception
by assessing verbal interviews.

Note: Prerequisite for Day 2 Only Course:

This 2-day workshop is modularly designed. It This course builds on the Day 1 (basic linguistic
consists of two stand-alone courses. You can analysis) course. It is only opened to all who has
choose to attend Day 1 or Day 2 only. attended this or previous 1-day basic linguistic
analysis course.

www.maitreallianz.com │ info@maitreallianz.com │ tel: 61000621

Linguistic Analysis
TESTIMONIALS
It is a practical skill to acquire.
~ Chief Investigation Officer, Singapore Police
Force
This is a good workshop especially for those in the
fraud detection / investigation field...
~ Manager, Infocomm Development Authority of
Singapore
“Linguistic Analysis” is a useful skill to acquire.
The session used case study to effectively deliver /
teach the key concepts...
~ Manager, Infocomm Development Authority of
Singapore
It was a very engaging course. Ms. Korris
definitely had deep knowledge of the subject and
used the examples well.
~ Assistant Manager, Ministry of Social and Family
Development
This workshop is fantastic! And it consist of real
life cases and examples.
~ Singapore Customs
Enjoyed the examples used and hands-on
practice.
~ Editor, Oversea-Chinese Bank Corporation
The concepts taught were quite new to me and
the speaker explained them very clearly. It was
interesting and beneficial.
~ Investigator, Corrupt Practices Investigation
Bureau
Excellent course; we just needed more time! Two-
day version would be great.
~ Executive Editor, Oversea-Chinese Bank
Corporation
www.maitreallianz.com │ info@maitreallianz.com │ tel: 61000621
Words Don’t Lie, Only People Do
ABOUT YOUR TRAINER
Ms. Nejolla Korris provides
linguistic statement analysis,
social media risk training,
interviewing and interrogation
training, investigative services,
intelligence gathering,
litigation support and
employee audits.
Ms Korris is an international expert in the field of
Linguistic Lie Detection. She is skilled in Scientific
Content Analysis (SCAN), a technique that can
determine whether a subject is truthful or
deceptive. Korris has analyzed documents for
fraud, international security, arson, sexual assault,
homicide and missing persons’ cases, causing some
of her clients to dub her the "Human Lie Detector."
Korris has taught these methodologies throughout
North America, Europe, the Middle East, Malaysia,
Brazil, Singapore, Botswana, Uganda, Kenya,
Tanzania and South Africa. Her clients include
corporations, government agencies, law
enforcement and the military. She has presented
classes to the FBI and worked with Scotland Yard
and Irish Garda on cold case files which have
resulted in some murder investigations being
reopened.
She is a frequent presenter for The Institute of
Internal Auditors, ISACA, the American Society for
Industrial Security, the American National Safety
Council, the American Institute of Certified Public
Accountants as well as several fraud prevention
groups.
Nejolla has a BA in Law from Carleton University.
Ms. Korris was awarded the Queen's Diamond
Jubilee Medal in 2012 for her international work in
linguistic lie detection.
Linguistic Analysis Words Don’t Lie, Only People Do
FREQUENTLY ASKED QUESTIONS
WHAT IS FORENSIC STATEMENT ANALYSIS?
Linguistic Analysis is a technique that highlight
potentially deceptive language in a person’s words -
written or oral. The result will highlight areas that
require clarification and is used to guide the
formulation of the interview strategy to elicit more
information.
IS FORENSIC STATEMENT ANALYSIS A FORM OF
NON-VERBAL LIE DETECTION?
No. Linguistic Analysis is not a non-verbal
deception detection method. It considers only the
words used by the subject. One does not need to
know or hear the subject, nor look at the body
language to determine truthfulness.
HOW DOES FORENSIC STATEMENT ANALYSIS
WORK?
People’s words will betray them. Information that a
person does not want to share will affect how he
phrases his statement. SCAN studies speech
patterns, seeking tell-tale signs of deception by
analyzing both structure and content of statements.
WHO SHOULD ATTEND
Professionals involved in: • Security & risk prevention
• Investigation • Social service
• Law enforcement • Teaching
• Regulation • Discipline hearing
• Audit • Relationship building
• Recruitment • Fraud investigation
• Customer relations • HR management
www.maitreallianz.com │ info@maitreallianz.com │ tel: 61000621
WHERE CAN I APPLY THE SCAN TECHNIQUE?
The SCAN technique is applicable to both verbal
and written communication. The principles of this
technique can also be applied to job resume and
interview, disciplinary hearing, letter of complain,
email, memo, Facebook post, personal profile on
dating websites, blogs, etc.
WHERE IS THE SCAN TECHNIQUE USED?
It is widely used in government organizations in
the USA, Canada, Mexico, UK, Israel and Australia.
HOW RELIABLE IS FORENSIC STATEMENT
ANALYSIS IN DETECTING DECEPTION?
Linguistic Analysis is based on the SCAN (scientific
content analysis) method, invented by Avinoam
Sapir, a former lieutenant and polygraph examiner
in the Israeli Police Force. An independent
evaluation by UK Home Office revealed that
investigators trained in the SCAN method are 44%
better at detecting deceptive statements than their
untrained colleagues.
• Military intelligence
• Military Investigators
• Counselling
• Business intelligence
• Business risk management
• Mediation
• Legal professionals
 28 Feb - 01 March 2019
Linguistic Analysis 9am – 5pm │ Singapore

NORMAL EARLY BIRD Group of 3 <

WORKSHOP / (Price per Person) QTY Total
(fm 29 Jan) (by 28 Jan) (by 28 Jan)

Linguistic Analysis (Basic + Adv) S$ 1,797.00 S$ 1,597.00 S$ 1,397.00 S$

Linguistic Analysis (Basic) S$ 898.50 S$ 798.50 S$ 698.50 S$

Linguistic Analysis (Adv) S$ 898.50 S$ 798.50 S$ 698.50 S$

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