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C: Hi Miss, good morning. I have booked one room in this hotel, could you attend me, please?

A: Good morning. Of course, what is your name Mister?

C: I am John Sanchez and booked one room yesterday morning.

A: Okay. You booked the room number 305 that it has sea view

C: Really? This is amazing. Yesterday we talked about the leisure facilities. Could you tell me
more about it?

A: Sure, you can use our swimming pool, sauna and Jacuzzi spa

C: ok, I understand, can I use these serves all day

A: No, you can use these severs from 6:00 am to 10:00 pm.

C: It’s okay. Can you tell me about all the treatments? I’ve heard that this hotel has many good
treatments.

A: Sure. They include hot stones, facial, multi jet baths and better Swedish massage in the city.

C: It’s fantastic; I want to have many of this treatment. Do I have to pay more?

A: Well, it’s depends on the treatment, in general this is about S/. 100, but S/.70 with the 30%
off all treatments

C: Wou, it’s expensive! I think that I will only use swimming pool and Jacuzzi spa

A: Do you have other question? Sir

C: Yes. I think you will give me some food, on the website said that.

A: You are right, mister. We are going to give you food, in the morning the breakfast is from 7:00
to 8:30, lunch is since 1:00 o'clock to 3:00 pm and dinner is about 8:00 o'clock.

C: Okay, I understand. Thank you for everything.

A: Don't worry, sir. This is your keys. Have a nice day.

C: Have a nice day, too.

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